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10.2 HPRemote log format .................................................................................................... 201
10.3 Agent design issues ...................................................................................................... 0
10.3.1 Desktop session logout ................................................................................ 0
10.3.2 Selective environment shutdown .................................................................... 0
10.3.3 Wrapping applications of interest ................................................................. 0
10.3.4 Administrator alerts ..................................................................................... 0
10.3.5 Anticipating user disconnects and reconnects ................................................. 0
10.3.6 General agent design guidelines .................................................................. 0
10.4 Sample Agent .............................................................................................................. 0
10.5 Additional features for Windows systems ......................................................................... 0
10.5.1 RGS Sender Service Recovery Settings .......................................................... 0
10.5.2 Microsoft Remote Desktop Recovery .............................................................. 0
11 Optimizing RGS performance ...................................................................................... 0
11.1 Performance tuning for all platforms ................................................................................ 0
11.2 Performance tuning for Windows .................................................................................... 0
11.3 Troubleshooting graphics performance ............................................................................ 0
11.3.1 Graphics adapter frame buffer read performance ........................................... 0
11.3.2 Remote USB webcam performance ............................................................... 0
11.4 Configuring your network for optimal performance ........................................................... 0
12 Troubleshooting RGS .................................................................................................. 0
12.1 Potential RGS issues and troubleshooting suggestions ........................................................ 0
13 RGS error messages ................................................................................................... 0
13.1 Receiver error messages ................................................................................................ 0
Appendix A Using RGS with HP VDI ................................................................................. 0
A.1 VMware ESX networking considerations ............................................................................ 0
A.2 Using RGS with static HP VDI ........................................................................................... 0
A.2.1 Create a new virtual machine ........................................................................ 0
A.2.2 Modify the VMware ESX configuration (VM .vmx file) ....................................... 0
A.2.3 Installing the RGS Sender on the virtual machine .............................................. 0
A.3 Using RGS with dynamic HP VDI (based on VMware View) ................................................. 0
A.3.1 Create a new virtual machine ........................................................................ 0
A.3.2 Install the RGS Sender on View Master/Parent VM and modify the configuration
file to optimize for VMware View environment .......................................................... 0
A.3.3 Install View Agent on View Master/Parent VM ................................................. 0
A.3.4 Install the RGS Receiver and View Client on the client computers ........................ 0
A.4 Running RGS diagnostics ................................................................................................. 0
ENWW xi
- Guide 5.4.6 1
- Acknowledgments 3
- Table of contents 5
- List of tables 13
- List of figures 14
- Software 19
- 1.1 Typical RGS configuration 21
- 1.2 RGS Sender and Receiver 22
- 1.3 RGS features 23
- 1.4 Additional RGS features 24
- 1.5 Tabloid-size page 25
- Hardware 25
- 1.8 Other RGS Documents 26
- 2 RGS overview 27
- 2.2 RGS version numbering 31
- 2.3 RGS licensing 31
- 2.4 RGS products 32
- 2.6 Application support 33
- 2.7 Networking support 34
- 2.8 Connection topologies 34
- 2.8.2 One-to-one connection 35
- 2.8.3 Many-to-one connection 36
- 2.8.4 One-to-many connection 37
- 2.10.1 Single Sign-on 40
- 2.10.2 Easy Login 40
- 2.11 RGS operating modes 43
- 2.14 Video overlay surfaces 45
- 2.15 Image quality 45
- 2.16 Remote USB overview 46
- 2.16.1 USB session switching 47
- 2.16.6 Supported USB devices 53
- 2.17 Remote audio 54
- Remote audio 55
- 2.17.2 Remote audio on Linux 56
- Windows systems 62
- Desktop Connection 63
- 2.23 RGS security features 65
- 3 Installing RGS 67
- Installing RGS on Windows 81
- Professional only) 88
- 3.1.2.12 Disabling Easy Login 89
- 3.2 Installing RGS on Linux 97
- 3.2.4.1 Linux Sender Audio 101
- 4 Pre-connection checklist 103
- 5Using RGS 112
- 5.1.1 Receiver Control Panel 115
- 5.1.2 Setup Mode 115
- 5.3 RGS login methods 121
- 5.3.2 Easy Login 122
- 5.4 Changing your password 123
- 5.5 Collaborating 124
- 6 Advanced capabilities 129
- 6.1 General options 130
- 6.2 Auto Launch 133
- 6.3 Game Mode 133
- 6.4 Remote audio operation 134
- 7 Sender 141
- 6.4.6 Using audio 143
- 6.4.7 Potential audio issues 144
- 6.5 Remote USB operation 145
- 6.5.2 USB session switching 148
- 6.6.1 Network timeouts 159
- 6.6.2 Dialog timeouts 164
- 6.7 Hotkeys 166
- 6.9.1 Receiver logging 176
- 6.9.2 Sender logging 177
- 6.10 Statistics 179
- 7 Using Directory Mode 180
- 8 RGS properties 184
- 8.4 Authenticator properties 185
- 8.5 RGS Receiver properties 186
- 8.6 RGS Sender properties 207
- 9.1 The HPRemote log 214
- 10.2 HPRemote log format 219
- HPRemote log format 221
- 10.3 Agent design issues 224
- 10.3.4 Administrator alerts 225
- 10.4 Sample Agent 227
- 11 Optimizing RGS performance 234
- 12 Troubleshooting RGS 238
- 13 RGS error messages 239
- Receiver error messages 241
- A Using RGS with HP VDI 242
- VMware View) 247
- A.4 Running RGS diagnostics 248
- Table B-1 PDA devices 250
- ENWW 233 251
- Table B-4 Security devices 252
- Table B-6 USB keys 252
- ENWW 235 253
- Table B-11 Printers 254
- Table B-12 Scanners 254
- ENWW 237 255
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