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These tests compare the way the physical drive currently operates when performing various
tasks with the way it worked when it was new.
• Used Realloc—Displays the number of sectors of the reallocation area that have been used
by the physical drive. The status of this item can be OK or Replace Drive. If the status is
Replace Drive, replace the drive, or an actual drive failure may occur in the future.
Because of the nature of magnetic disks, certain sectors on a drive may have media defects.
The reallocation area is part of the drive that the drive manufacturer sets aside to compensate
for these defects. The array controller writes information addressed from the unusable sectors
to available sectors in the reallocation area. If too many sectors have been reallocated, there
may be a problem with the drive.
• Spinup Time—Displays the time it takes for a physical drive to spin up to full speed. The
Status of this item can be OK or Replace Drive. If the status is Replace Drive, replace the
drive, or an actual drive failure may occur in the future.
Drives require time to gain momentum and reach operating speed. As cars are tested to go
from 0 mph to 60 mph in X number of seconds, drive manufacturers have preset expectations
for the time it takes the drive to spin to full speed. Drives that do not meet these expectations
may have problems.
The spinup time value is shown in tenths of a second. Thus, if the drive takes 12 seconds to
spin up, the value would be 120. The value may be 0 for this monitored item under one of
the following conditions:
— You are monitoring a physical drive that is part of the managed system's internal drive
array storage, and you use a warm boot to reset the monitored system. During a warm
boot, the drives continue to spin.
— You are monitoring a physical drive in an external storage system and you reset the
managed server but not the storage system.
— The physical drive may be configured to start up immediately when the system is
powered on, instead of waiting for the controller to start it.
Problem Indicators
Use the Problem Indicators to determine when a drive failure has occurred that may be correctable
without replacing the drive. The Problem Indicators are:
• Failed Recovery Reads—Shows the number of read errors that occurred while Automatic
Data Recovery was being performed from this physical drive to another drive. If a read error
occurs, Automatic Data Recovery stops.
• Other Timeouts—Shows the number of times the drive did not respond with an interrupt
within a controller-defined period of time after a command had been issued. This monitored
item does not include Data Request (DRQ) timeouts.
If the other timeouts count is not zero and the drive has failed, the failure might be correctable
without replacing the drive. Verify the status of the drive by checking the following:
— Ensure that all system and storage system cables are intact and seated properly. You
may need to replace the cables.
— Ensure that a storage system is plugged in and powered on. Make sure the power supply
is functioning.
NOTE: Never turn off a storage system when the attached system is still turned on.
— Check the physical proximity of the system to other electrical devices. Since electrical
noise may cause this error, check the AC circuit for other electrical devices.
Timeouts can be caused when two or more drives are set to the same SCSI ID. Ensure
that the storage system and system SCSI IDs do not conflict.
46 Agent information
- Published: June 2010 1
- Edition: 7 1
- Table of Contents 3
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- 8 Table of Contents 8
- List of Figures 9
- Browser requirements 11
- Obtaining JVM from HP.com 12
- Obtaining JVM from Sun 12
- Introduction 14
- Overview 15
- Logging in 15
- System Management Homepage 17
- Switch to Icon view 19
- Body frame 20
- Home tab 20
- Overall System Health Status 21
- Component Status Summary 21
- Settings tab 22
- Settings section 23
- Select SMH Data Source 23
- SNMP Webagent 23
- UI Properties 26
- User Preferences 26
- Tasks Tab 27
- Logs tab 27
- Webapps tab 28
- Support tab 28
- Help tab 28
- 2 Agent information 29
- System Agent 30
- Cluster networks 31
- Cluster interconnect 31
- Cluster software 31
- Storage Agent 32
- IDE ATA disk drives 33
- IDE ATA logical drives 34
- Drive Array Controllers 35
- 36 Agent information 36
- Array Accelerator Information 37
- 38 Agent information 38
- Storage Agent 39 39
- 40 Agent information 40
- Physical Drive Information 41
- 42 Agent information 42
- Storage Agent 43 43
- 44 Agent information 44
- Spare Information 45
- Predictive Indicators 45
- Problem Indicators 46
- Failure Indicators 47
- 48 Agent information 48
- Statistics 49
- Logical Drive Information 50
- Storage Agent 51 51
- 52 Agent information 52
- Storage Agent 53 53
- Tape Drive Information 54
- Storage Agent 55 55
- 56 Agent information 56
- Storage Systems Information 57
- 58 Agent information 58
- Storage System Information 59
- 60 Agent information 60
- Storage Agent 61 61
- 62 Agent information 62
- Storage Agent 63 63
- Array Controller Information 64
- Storage Agent 65 65
- Accelerator Information 66
- Storage Agent 67 67
- 68 Agent information 68
- 70 Agent information 70
- 72 Agent information 72
- Storage Agent 73 73
- Snapshot Resource Volumes 74
- Storage Agent 75 75
- RAID Array Storage Systems 76
- External Storage Connections 76
- SCSI Controllers 77
- Controller information 78
- SCSI device information 79
- Tape library 80
- Storage Agent 81 81
- Tape devices 82
- CD storage system 83
- Storage systems 84
- Storage Agent 85 85
- SCSI physical drives 86
- Drive indicators 87
- Drive statistics 88
- Statistics Preserved 89
- SCSI logical drives 90
- SCSI bus information 91
- SAS Host Bus Adapter 92
- SAS Physical Drive 93
- SAS Logical Drive 94
- SAS Tape Drive 95
- SAS Storage System 95
- 96 Agent information 96
- Session Information 97
- 98 Agent information 98
- Connect Information 99
- Sub-system Classification 100
- Cooling and temperature 101
- 102 Agent information 102
- Sub-system Classification 103 103
- 104 Agent information 104
- Memory Summary 105
- Memory Details 106
- Processors 107
- PCI Devices 107
- Management Processor 107
- Integrated Lights Out 108
- Modem/COM Port Settings 109
- Operating System 110
- Logical Disk Space 111
- Sub-system Classification 113 113
- 114 Agent information 114
- Sub-system Classification 115 115
- Processes 116
- Processor Utilization 117
- System Configuration 117
- 118 Agent information 118
- Security 119
- System Board 119
- 120 Agent information 120
- Sub-system Classification 121 121
- 122 Agent information 122
- System Resources 123
- System Summary 123
- Enclosure Information 124
- Sub-system Classification 125 125
- 126 Agent information 126
- Sub-system Classification 127 127
- Critical Error Log 128
- Sub-system Classification 129 129
- Correctable errors 130
- Power-On Messages 130
- Integrated Management Log 130
- Sub-system Classification 131 131
- Operating system overview 133
- Summary page 133
- File System page 134
- User Information page 134
- Connection page 135
- Loaded NLMs page 136
- Server Parameter page 136
- Physical Partition page 137
- Adapter Information page 137
- Mass storage RAID Array 139
- Mass Storage Physical 139
- Mass Storage controller 140
- Mass Storage Summary 140
- Environment Monitoring Unit 141
- External Expansion Cabinet 141
- Telephone numbers 143
- A Troubleshooting 145
- Known browser issues 146
- SNMP community string issues 147
- Insight Manager issues 148
- Missing NIC information 149
- 150 Troubleshooting 150
- Other problems 151
- 152 Troubleshooting 152
- Glossary 155
- 156 Glossary 156
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