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5 Where to go for additional help
In addition to this guide, the following information sources are available:
• HP Insight Management Agents 8.40 Installation Guide
• HP Insight Manager software
Telephone numbers
For the name of the nearest HP authorized reseller, see the HP website http://www.hp.com/
service_locator.
For HP technical support:
• In North America:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website http://www.hp.com.
• Outside North America, call the nearest HP Technical Support Phone Center. For telephone
numbers for worldwide Technical Support Centers, see the HP website http://www.hp.com.
Telephone numbers 143
- Published: June 2010 1
- Edition: 7 1
- Table of Contents 3
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- 8 Table of Contents 8
- List of Figures 9
- Browser requirements 11
- Obtaining JVM from HP.com 12
- Obtaining JVM from Sun 12
- Introduction 14
- Overview 15
- Logging in 15
- System Management Homepage 17
- Switch to Icon view 19
- Body frame 20
- Home tab 20
- Overall System Health Status 21
- Component Status Summary 21
- Settings tab 22
- Settings section 23
- Select SMH Data Source 23
- SNMP Webagent 23
- UI Properties 26
- User Preferences 26
- Tasks Tab 27
- Logs tab 27
- Webapps tab 28
- Support tab 28
- Help tab 28
- 2 Agent information 29
- System Agent 30
- Cluster networks 31
- Cluster interconnect 31
- Cluster software 31
- Storage Agent 32
- IDE ATA disk drives 33
- IDE ATA logical drives 34
- Drive Array Controllers 35
- 36 Agent information 36
- Array Accelerator Information 37
- 38 Agent information 38
- Storage Agent 39 39
- 40 Agent information 40
- Physical Drive Information 41
- 42 Agent information 42
- Storage Agent 43 43
- 44 Agent information 44
- Spare Information 45
- Predictive Indicators 45
- Problem Indicators 46
- Failure Indicators 47
- 48 Agent information 48
- Statistics 49
- Logical Drive Information 50
- Storage Agent 51 51
- 52 Agent information 52
- Storage Agent 53 53
- Tape Drive Information 54
- Storage Agent 55 55
- 56 Agent information 56
- Storage Systems Information 57
- 58 Agent information 58
- Storage System Information 59
- 60 Agent information 60
- Storage Agent 61 61
- 62 Agent information 62
- Storage Agent 63 63
- Array Controller Information 64
- Storage Agent 65 65
- Accelerator Information 66
- Storage Agent 67 67
- 68 Agent information 68
- 70 Agent information 70
- 72 Agent information 72
- Storage Agent 73 73
- Snapshot Resource Volumes 74
- Storage Agent 75 75
- RAID Array Storage Systems 76
- External Storage Connections 76
- SCSI Controllers 77
- Controller information 78
- SCSI device information 79
- Tape library 80
- Storage Agent 81 81
- Tape devices 82
- CD storage system 83
- Storage systems 84
- Storage Agent 85 85
- SCSI physical drives 86
- Drive indicators 87
- Drive statistics 88
- Statistics Preserved 89
- SCSI logical drives 90
- SCSI bus information 91
- SAS Host Bus Adapter 92
- SAS Physical Drive 93
- SAS Logical Drive 94
- SAS Tape Drive 95
- SAS Storage System 95
- 96 Agent information 96
- Session Information 97
- 98 Agent information 98
- Connect Information 99
- Sub-system Classification 100
- Cooling and temperature 101
- 102 Agent information 102
- Sub-system Classification 103 103
- 104 Agent information 104
- Memory Summary 105
- Memory Details 106
- Processors 107
- PCI Devices 107
- Management Processor 107
- Integrated Lights Out 108
- Modem/COM Port Settings 109
- Operating System 110
- Logical Disk Space 111
- Sub-system Classification 113 113
- 114 Agent information 114
- Sub-system Classification 115 115
- Processes 116
- Processor Utilization 117
- System Configuration 117
- 118 Agent information 118
- Security 119
- System Board 119
- 120 Agent information 120
- Sub-system Classification 121 121
- 122 Agent information 122
- System Resources 123
- System Summary 123
- Enclosure Information 124
- Sub-system Classification 125 125
- 126 Agent information 126
- Sub-system Classification 127 127
- Critical Error Log 128
- Sub-system Classification 129 129
- Correctable errors 130
- Power-On Messages 130
- Integrated Management Log 130
- Sub-system Classification 131 131
- Operating system overview 133
- Summary page 133
- File System page 134
- User Information page 134
- Connection page 135
- Loaded NLMs page 136
- Server Parameter page 136
- Physical Partition page 137
- Adapter Information page 137
- Mass storage RAID Array 139
- Mass Storage Physical 139
- Mass Storage controller 140
- Mass Storage Summary 140
- Environment Monitoring Unit 141
- External Expansion Cabinet 141
- Telephone numbers 143
- A Troubleshooting 145
- Known browser issues 146
- SNMP community string issues 147
- Insight Manager issues 148
- Missing NIC information 149
- 150 Troubleshooting 150
- Other problems 151
- 152 Troubleshooting 152
- Glossary 155
- 156 Glossary 156
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