HP Server tc2110 Operations and Maintenance Guide Online Version: 1.10 December 2002
Chapter 1 Controls and Indicators Figure 1-3. Rear Panel and Ports Applying Power to the HP Server If you choose to use sleep states in conjunction
Chapter 7 Replacing Parts 6. If necessary, replace any accessory boards removed to allow clear access to the fan. 7. Replace the left side cover. 8
Chapter 7 Replacing Parts Figure 7-20. Removing and Replacing the System Board Replacing the System Board 1. Remove the replacement system board an
8 Parts Identification Exploded View – Covers and Bezels 97
Chapter 8 Parts Identification Exploded View – Mass Storage Devices 98
Chapter 8 Parts Identification Exploded View – Chassis Fan, Power Supply, and System Board 99
Chapter 8 Parts Identification Exploded View – System Board Components 100
Chapter 8 Parts Identification Replaceable Parts List The items in this list and the corresponding item numbers in the respective Exploded Views appl
Chapter 8 Parts Identification Item No. Description Replacement Exchange 21 I/O Panel, Rear Not available 22/30 System Board P5498-67001 P54
Chapter 8 Parts Identification Keyboards Language Part Number Language Part Number US C4735-60301CP Danish D4950-63016 Arabic/French C4735-60125 F
Chapter 1 Controls and Indicators Setting the input voltage Remove the warning label covering the power connector, and ensure that the voltage settin
9 Specifications This appendix provides the operating conditions (environmental requirements), hardware specifications, physical requirements, power
Chapter 9 Specifications Parameter Characteristics Operating Power 250 W Continuous Hardware Specifications Specification Characteristics Processors
Chapter 9 Specifications System Board Layout Figure 9-1. System Board Components/Connectors 107
Index boot order, SCSI A CD-ROM, 21, 38 accessory boards flexible disk drive, 21, 38 removing, 91 PCI slot order, 21, 38 replacing, 92 SCSI devices,
Index Windows method, 43 flexible disk drive, 20 HP Toptools, 54 IDE CD-ROM, 20 low-voltage differential SCSI, 20 I E IDE HDD cable, 106 inrush curren
Index O Order Assistant, 29 P parallel port connectors, 10 parts list, 105 PCI boards full length, 41 software drivers, 41 PCI boards plastic extensi
Index components, 111 connectors, 111 system fan thermal sensor control, 3 variable speed, 3 T tape backup drive 50-to-68 pin adapter, 21, 82 tape hea
Chapter 1 Controls and Indicators Powering-Down the Server 1. Make sure that you have exited all applications. 2. Use the shut down command in you
Chapter 1 Controls and Indicators the user interface provided by the ACPI-compliant NOS. While power management is under the control of the ACPI-comp
2 External Connectors Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional.
Chapter 2 External Connectors Parallel Port Connector 12345678910111213141516171819202122232425 Parallel Connector Parallel Port Connector (female) P
Chapter 2 External Connectors 68-Pin LVD SCSI Port Connector (Low Voltage Differential) Pin 1Pin 68LVD SCSI Connector (Male) 68-Pin SCSI Port Connec
Chapter 2 External Connectors Pin Number Signal Description Pin Number Signal Description 34 +DB(11) 68 -DB(11) 50-Pin Narrow SCSI Port Connector – A
Chapter 2 External Connectors Standard LAN Connector LAN Connector LAN Connector Pinouts Pin Number Signal Description 1 Data signal 2 Not used 3
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to th
3 Installing and Configuring Opening and Closing the HP Server This section describes how to remove and replace the left side cover and the upper fr
Chapter 3 Installing and Configuring 3. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 3
Chapter 3 Installing and Configuring 4. Lift the latch to engage the lock and completely close the side cover. The side cover should snap into place
Chapter 3 Installing and Configuring Figure 3-3. Removing the Upper Front Bezel Replacing the Upper Bezel 1. Hold the upper bezel next to the chass
Chapter 3 Installing and Configuring Figure 3-4. Replacing the Upper Bezel Mass Storage This section describes how to install the internal mass stor
Chapter 3 Installing and Configuring Figure 3-5. Mass Storage Locations Mass Storage Guidelines · General Guidelines o Use care when unpacking and
Chapter 3 Installing and Configuring o Ensure that the SCSI devices you install do not have terminations installed. The SCSI drives are connected t
Chapter 3 Installing and Configuring The IDE Server model uses the IDE-1 for the boot drive and the IDE-2 connector for the IDE CD-ROM. The Setup Uti
Chapter 3 Installing and Configuring The HP Server tc2110 will support an HP NetRAID 1M controller board, separate from the SCSI controller board. S
Contents 1 Controls and Indicators ...
Chapter 3 Installing and Configuring Figure 3-6. Releasing the Retaining Clips 5. Remove the hard disk drive from its protective bag and check,
Chapter 3 Installing and Configuring 7. Slide the drive into the lower cage opening with the data and power connectors facing out of the drive cage.
Chapter 3 Installing and Configuring NOTE If the hard disk drive (HDD) you are planning to install already has a mounting tray attached, you must re
Chapter 3 Installing and Configuring 1. If the Server is operating, power down the Server. Refer to Chapter 1, “Controls and Indicators” for instruc
Chapter 3 Installing and Configuring Installing an Optional Backup Tape Drive The optional HP SureStore DAT 24i backup tape drive is a single-ended
Chapter 3 Installing and Configuring Figure 3-11. Installing the Optional Backup Tape Drive Memory Modules The main memory for the HP Tower Server t
Chapter 3 Installing and Configuring · Supported memory capacity ranges from 128 MB to 1.5 GB maximum (512 MB x 3 DIMM slots total). The minimum cap
Chapter 3 Installing and Configuring Figure 3-12. DIMM Locations on System Board 6. Remove the new DIMM from its container, handling the module
Chapter 3 Installing and Configuring Figure 3-14. DIMM Insertion 9. Repeat Steps 7-8 to install the remaining DIMMs of your memory configuration.
Chapter 3 Installing and Configuring CAUTION Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling com
Contents IRQ Settings ...
Chapter 3 Installing and Configuring Removing the Processor 1. If you have not removed the heat sink-cooling fan assembly, do so now before continui
Chapter 3 Installing and Configuring 4. Insert the processor into the socket and close the ZIF lever to fully seat the processor. You should hear t
Chapter 3 Installing and Configuring Figure 3-18. Replacing Heat Sink and Cooling Fan 5. Connect the cooling fan power cable to the fan connecto
Chapter 3 Installing and Configuring Tools Required These tools may be needed for preparing the accessory boards for installation in the Server: ·
Chapter 3 Installing and Configuring SCSI Model Boot Order: 1. Flexible disk drive 2. IDE CD-ROM drive 3. IDE hard drive (if boot drive) 4. S
Chapter 3 Installing and Configuring Figure 3-19. Accessory Board Slots NOTE Refer to the Tested Products List on the HP web site for specific slot
Chapter 3 Installing and Configuring 8. Move the top of the desired slot cover away from the chassis and then lift it up and out of the chassis. See
Chapter 3 Installing and Configuring NOTE You may need a plastic extension to secure any full-length boards in PCI slots P1 through P5. See Figure 3
Chapter 3 Installing and Configuring Figure 3-24. Rear Panel Ports Monitor, Keyboard, and Mouse 1. Place the monitor, keyboard, and mouse near the
Chapter 3 Installing and Configuring The HP Server tc2110 performs a diagnostic test when the power switch is turned on. If an error condition occurs
Contents Server stops working (hangs)...Error! Bookmark not defined. Power Problems...
Chapter 3 Installing and Configuring To use the Startup CD-ROM on a Windows PC, you must have an HTML browser tool (like Microsoft Internet Explorer
Chapter 3 Installing and Configuring Accessing the Setup Utility 1. Turn on the monitor and the HP Server. If the HP Server is already turned on, sa
Chapter 3 Installing and Configuring o Administrator Password – The Administrator can access and change all settings in the Setup program. o User P
Chapter 3 Installing and Configuring Once in the Setup Utility, the menu bar appears at the top of the screen. The menu choices are Main, Advanced, S
Chapter 3 Installing and Configuring SCSI Configuration Utility The HP Server uses the SCSISelect Utility to verify or modify the SCSI controller boa
4 Diagnostics When the Server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the
Chapter 4 Diagnostics No Error Messages Displayed General Checks: 1. All external cables and power cables are firmly plugged in. 2. The power outle
Chapter 4 Diagnostics Table 4-1 describes typical POST text errors and the corrective action you may take to remedy the problem. Table 4-1. POST Erro
Chapter 4 Diagnostics A message indicates that the configuration has been cleared. 7. Power down the Server and disconnect the power cord. 8. Remov
Chapter 4 Diagnostics HP Server Diagtools The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design,
Contents 8 Parts Identification ...
Chapter 4 Diagnostics About Error Messages A hexadecimal number designates each error message reported by Diagtools; a short note on the type of erro
5 Error Messages This chapter describes the POST error and beep codes that may occur during the boot process or normal operation of the HP Tower Serv
Chapter 6 Maintenance and Troubleshooting 6 Maintenance and Troubleshooting Preventive Maintenance Procedures Refer to the following table for prev
Chapter 6 Maintenance and Troubleshooting · Drivers and software downloads for HP Servers. · HP Instant Support – Fast, web-based support that is a
Chapter 6 Maintenance and Troubleshooting www.hp.com and search for the specific product. These instructions do not generally cover third-party compo
Chapter 6 Maintenance and Troubleshooting 10. Simplify the HP Server’s configuration. The minimum required: · Monitor · Keyboard · Mouse · 1 har
Chapter 6 Maintenance and Troubleshooting NOTE If you do not have convenient access to the Internet, you can create a BIOS Update/Recovery diskette
Chapter 6 Maintenance and Troubleshooting 3. To clear the CMOS memory, set the configuration switch 5 to the ON position. Configuration and Password
Chapter 6 Maintenance and Troubleshooting Server Stops or Hangs While Starting Up Typically, if the HP Server hangs before the end of POST completes,
Chapter 6 Maintenance and Troubleshooting e. If power is still not getting to the HP Server, the power supply may be faulty. Contact the HP Customer
1 Controls and Indicators This chapter describes the controls, ports, and indicators on the front and rear of the HP Server tc2110. Front Panel The f
Chapter 6 Maintenance and Troubleshooting b. Disconnect IDE and flexible disk drive cables. c. Take the HP Server down to base memory (1 DIMM) and
Chapter 6 Maintenance and Troubleshooting 1. Verify that the AC power cord is plugged into the power source and the printer. 2. Ensure the printer
Chapter 6 Maintenance and Troubleshooting NOTE Make sure the mouse is plugged into the mouse port and not the keyboard port. 3. Ensure that the mou
Chapter 6 Maintenance and Troubleshooting CD-ROM Problems The CD-ROM Drawer Will Not Open If the CD-ROM drawer fails to open when the Eject Button is
Chapter 6 Maintenance and Troubleshooting · Airborne contaminants: Sources include dust, smoke, and ashes. Steam from duplication equipment may res
Chapter 6 Maintenance and Troubleshooting If the SCSI banner still does not banner on POST, check the following: NOTE Wear an anti-static wrist guar
Chapter 6 Maintenance and Troubleshooting If a SCSI device does not work after installation, do the following: 1. If using a single channel SCSI co
Chapter 6 Maintenance and Troubleshooting CAUTION Wear an anti-static wrist guard when working inside the HP Server. If the problem persists: 1. Po
Chapter 6 Maintenance and Troubleshooting LEDs are not lit on the NIC No lit LEDs probably indicates a bad network cable, hub connection, or other ne
7 Replacing Parts This chapter describes the removal and replacement procedures for the user serviceable components in the HP Tower Server tc2110. N
Chapter 1 Controls and Indicators Table 1-1 provides the front panel power switch and the lower bezel LED indicator definitions. Table 1-1. Control
Chapter 7 Replacing Parts Mass Storage Devices Figure 7-1. Mass Storage Device Locations Removing the Flexible Disk Drive 1. If the Server is opera
Chapter 7 Replacing Parts Figure 7-2. Removing the Flexible Disk Drive (FDD) 7. Remove the flexible disk drive from the tray. 8. Place the flexibl
Chapter 7 Replacing Parts Pull the CD-ROM assembly out of the chassis. Remove the four screws (two on each side) from the CD-ROM tray. 22. Place the
Chapter 7 Replacing Parts Removing a Backup Tape Drive This procedure is used to remove the optional HP DAT 24i backup drive mounted in the third she
Chapter 7 Replacing Parts The SCSI backup tape drive should not be terminated, but if it is remove the termination jumper. The default SCSI address f
Chapter 7 Replacing Parts Figure 7-5. Removing Hard Disk Drive (HDD) and Tray Replacing a Hard Disk Drive (Tray Mounted) Follow these steps to repla
Chapter 7 Replacing Parts 8. Replace the external cables and power cord. 9. Power on the Server as described in Chapter 1, “Controls and Indicators
Chapter 7 Replacing Parts Replacing a Hard Disk Drive (Drive Cage Mounted) NOTE If the hard disk drive (HDD) you are planning to install already has
Chapter 7 Replacing Parts If necessary, label each one to expedite re-assembly. 3. Remove the left side cover. WARNING The power supply will contin
Chapter 7 Replacing Parts 3. Remove a DIMM from its protective container, handling the module by its edges. If necessary, lay it on an anti-static
Chapter 1 Controls and Indicators NOTE For more information on the HP Tape Drive and its error codes, refer to the documentation provided with the t
Chapter 7 Replacing Parts 3. Remove the left side cover. WARNING The power supply will continue to provide standby current to the HP Server until
Chapter 7 Replacing Parts Figure 7-11. Removing the Processor 4. Grasp the processor by its edges and lift it out of the processor socket. 5. Plac
Chapter 7 Replacing Parts 8. Insert the processor into the socket and close the ZIF lever to fully seat the processor. You should hear the ZIF leve
Chapter 7 Replacing Parts NOTE The heat sink on your HP Server tc2110 may look different than the one shown in the illustration and secure with thum
Chapter 7 Replacing Parts 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re
Chapter 7 Replacing Parts 3. Remove the slot cover latch by: a. Lifting up on the tab of slot cover latch with your finger. b. Raise the slot cov
Chapter 7 Replacing Parts 8. Replace the left side cover. 9. Replace the external cables and power cord. 10. Power on the Server as described in C
Chapter 7 Replacing Parts Figure 7-17. Removing the Power Supply Replacing the Power Supply 1. Insert the new power supply and replace the screw s
Chapter 7 Replacing Parts 6. Insert a small flat-blade screwdriver or similar tool between the battery and spring latch. See Figure 7-18. 7. Push t
Chapter 7 Replacing Parts 2. Disconnect the power cord and any external cables connected to the Server. If necessary, label each one to expedite re
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