
2-2
Troubleshooting Flowcharts for Desktop Computers
1. Initial Troubleshooting
Is there
power?
Is the O/S
loadin
?
Beeps,
LEDs, or error
messa
es?
Is there
video?
115/230V
set ri
ht?
End
Be
in
Troubleshootin
Go to Pa
e 2-12,
No O/S Loadin
Go to Pa
e 2-9,
Error Messa
es
Go to Pa
e 2-6,
No Video
Go to Pa
e 2-3,
No Power
Set volta
e to
115V or 230V
as required
Y
Y
N
N
N
Y
N
Y
Y
N
All drives
workin
?
Y
N
Go to Pa
e 2-19,
Non-Functionin
Device
New
options or
software
added?
N
Run
Compaq Confi
uration
Utility
, see Chapter 1
Y
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