
port labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall
jack, as shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the HP All-in-One
This special 2-wire phone cord is different from the more common 4-wire phone cords you
might already have in your office. Check the end of the cord and compare it to the two types
of cords shown below.
If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then
connect the 2-wire phone cord to the port labeled 1-LINE on the back of the HP All-in-One.
If the HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone
cord, in case the supplied 2-wire phone cord is too short. Attach the 2-wire phone cord adaptor
to the port labeled 1-LINE on the back of the HP All-in-One. Attach your 4-wire phone cord to
the open port on the adaptor and to the telephone wall jack. For more information on using the
2-wire phone cord adaptor, see the documentation that came with it.
Cause Other office equipment (such as an answering machine or a telephone) is not set up
properly with the HP All-in-One.
Solution
Note This possible solution applies only in the countries/regions that receive a 2-wire
phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil,
Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea,
Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia,
Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.
Make sure you have correctly connected the HP All-in-One to the telephone wall jack, and
correctly connected any additional equipment and services that share the phone line with the
HP All-in-One.
Basics Guide 83
Troubleshooting and support
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