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In each case the recommended procedure is as follows:
1. Clean the electrical connections of the printhead that seems to be responsible (in this example,
the magenta printhead). See
Clean a printhead's electrical connections.
2. Clean the printheads. See
Recover (clean) the printheads.
3. Reprint your image with the same settings as before.
4. If the problem persists, replace the printhead that seems to be causing the problem. If you are
not sure which printhead is responsible, use the Image Diagnostics Print to identify it. See
How
do I... (Image Diagnostics Print topics).
Graininess
1. Check that you are using appropriate print quality settings. See Choose print quality settings.
2. Use the Image Diagnostics Print to find out more about the problem. See
How do I... (Image
Diagnostics Print topics).
The paper is not flat
If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are
likely to see visible defects in the printed image, such as vertical stripes. This can happen when you
use thin paper that becomes saturated with ink.
262 Chapter 18 The problem is... (print quality topics) ENWW
The problem is... (print
quality topics)
- Using your printer 1
- Table of contents 5
- 1 Introduction 15
- Using this guide 16
- Front view 17
- Rear view 18
- The front panel 21
- Printer software 22
- Scanner software [4500] 22
- Introduction 23
- Get started 26
- Unpack the printer 26
- Assemble the stand 28
- Attach the stand 31
- Remove packaging materials 34
- Assemble the bin 37
- Switch on for the first time 40
- Install ink cartridges 41
- Remove the setup printheads 43
- Install the printheads 45
- Connect the printer 54
- Install accessories 55
- USB 2.0 socket 56
- Jetdirect print server 57
- Memory expansion card 58
- Attach the roll module 72
- Set up the printer 76
- Install the ink cartridges 83
- Load roll 1 90
- Load roll 2 95
- How do I... (printer 100
- How do I... (software 103
- Using TCP/IP 109
- Using AppleTalk 109
- Manual connection with USB 111
- Sharing the printer 111
- Switch on and off 116
- Set the date and time 119
- Change the sleep mode setting 120
- Turn off the buzzer 120
- Adjust for altitude 120
- 6 How do I... (paper topics) 121
- How do I... (paper topics) 122
- Load a single sheet [4000] 128
- Unload a single sheet [4000] 132
- Roll detached from spindle 138
- No paper visible 139
- Download media profiles 141
- Use non-HP paper 142
- Cancel the drying time 142
- Change the drying time 142
- How do I... (print job 143
- Save a job 144
- Print a saved job 145
- Cancel a job 145
- Manage the print queue 145
- Deleting a job from the queue 146
- Understanding job status 147
- Nest jobs to save roll paper 148
- How do I... (stacker 151
- Install the stacker 152
- Uninstall the stacker 152
- Change the temperature 153
- Clean the stacker rollers 153
- Move or store the stacker 154
- How do I... (image 155
- Change the page size 156
- Create a custom page size 156
- Change the print quality 157
- Choose print quality settings 158
- Print at maximum speed 159
- Adjust the margins 160
- Print on oversize pages 160
- Print without added margins 161
- Rotate an image 162
- Print a mirror image 163
- Scale an image 163
- Change the palette settings 164
- 10 How do I... (color topics) 167
- Perform color calibration 168
- Set the rendering intent 169
- & RTL driver) 170
- How do I... (color topics) 171
- Driver settings 172
- (PostScript driver) 173
- Application settings 174
- Printer settings 177
- How do I... (ink system 187
- Remove an ink cartridge 188
- Insert an ink cartridge 191
- Remove a printhead 192
- Insert a printhead 195
- Manage printhead monitoring 197
- Align the printheads 202
- Remove a printhead cleaner 203
- Insert a printhead cleaner 204
- Get ink cartridge statistics 207
- Get printhead statistics 207
- How do I... (accounting 209
- Clean the input rollers 214
- Clean the platen 214
- Maintain the ink cartridges 218
- Move or store my printer 218
- How do I... (Image 221
- Diagnostics Print topics) 221
- Corrective action 223
- If I still have a problem 226
- How do I... (paper 229
- After calibration 232
- How do I... (scanner 233
- Calibrate the scanner 234
- Create a new media profile 235
- Copy a document 235
- Scan a document to a file 238
- Print a file 238
- View or delete a file 239
- Preview copies 241
- Position the paper frame 242
- One-to-one pixel viewing 242
- Resize paper frame 242
- Move tool 242
- Align left and align right 243
- Add a new printer 244
- Save files on a CD or DVD 245
- Adjust color 246
- Check the printer queue 247
- Collate copies 248
- Clean the glass 248
- Set sleep and wake-up timers 248
- The problem is... (paper 249
- Check printhead path 252
- Check paper path 253
- The problem is... (print 273
- General advice 274
- Graininess 276
- The paper is not flat 276
- Ink marks on the paper 277
- Lines are stepped 279
- Lines are discontinuous 280
- Lines are slightly warped 281
- Color accuracy 281
- PANTONE color accuracy 281
- The problem is... (image 285
- The print is completely blank 286
- The image is clipped 286
- The problem is... (ink 289
- A printhead status message 291
- The problem is 293
- (stacker topics) [4500] 293
- Paper scrolling 294
- (scanner topics) [4500] 295
- The wait light is flashing 296
- The problem is... (other 299
- A front panel message 300
- The printer does not print 303
- The printer seems slow 304
- An out-of-memory error 306
- The platen rollers squeak 306
- Server topics) 309
- Tell me about 310
- (Embedded Web Server 310
- Tell me about... (printer 311
- Color emulation modes 312
- Connecting the printer 313
- Preventive maintenance 315
- Tell me about... (ink 317
- Ink cartridges 318
- Printheads 319
- Printhead cleaners 320
- Ink system tips 320
- Tell me about... (paper 321
- Using paper 322
- Supported paper types 322
- Drying time 324
- (multiroll topics) [4500] 325
- Roll switching policy 327
- Unattended printing 327
- Functional specifications 330
- Physical specifications 331
- Memory specifications 332
- Power specifications 332
- Ecological specifications 332
- Environmental specifications 332
- Acoustic specifications 333
- (ordering supplies and 335
- Ordering ink supplies 336
- Ordering paper 336
- Ordering accessories 339
- Tell me about... (getting 341
- HP Instant Support 342
- HP Customer Care 342
- HP Designjet Online 343
- Other sources of information 343
- 32 Legal information 345
- Printer series and 4500mfp 346
- B. Limitations of liability 347
- C. Local law 348
- HP SOFTWARE LICENSE TERMS 349
- Open source acknowledgments 350
- Regulatory notices 351
- Legal information 352
- Chinese EMI statement 353
- DECLARATION OF CONFORMITY 354
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