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Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 109
HP All-in-One not found
Cause: This error applies only to USB-connected devices. The USB cable is not
plugged in properly.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 109
Chapter 14
160 Troubleshooting
Troubleshooting
- Windows Help 1
- Contents 2
- 1 HP Photosmart C6200 All-in 4
- One series Help 4
- Chapter 1 5
- HP Photosmart C6200 All-in 5
- 2 HP All-in-One overview 6
- Control panel overview 7
- Control panel features 8
- Display icons 9
- Menu overview 10
- Photosmart Express Menu 11
- Scan Menu 11
- Setup Menu 11
- Copy Menu 12
- Help Menu 12
- Chapter 2 13
- 12 HP All-in-One overview 13
- Overview 13
- 3 Find more information 14
- Chapter 3 15
- 14 Find more information 15
- Find more information 15
- Set your preferences 16
- Restore the factory defaults 17
- Supported connection types 18
- Connect to a network 19
- Wired network setup 20
- Chapter 4 21
- Finish setup 21
- Connect to a network 21 22
- Manage your network settings 23
- Connect to a network 23 24
- Connect to a network 25 26
- Network glossary 30
- 5 How do I? 32
- Chapter 5 33
- 32 How do I? 33
- How do I? 33
- Load originals 34
- Chapter 6 35
- Load originals and load paper 35
- Load paper 37
- Load full-size paper 38
- Load paper 39 40
- Load envelopes 41
- Load paper 41 42
- Load other types of paper 43
- Avoid paper jams 44
- 7 Print from your computer 46
- Set the paper size 47
- View the print resolution 49
- Change the page orientation 50
- Scale the document size 50
- Preview your print job 51
- Printing shortcuts 52
- Perform special print jobs 53
- Print a borderless image 54
- Print a photo on photo paper 54
- Print custom CD/DVD labels 55
- Print using Maximum dpi 56
- Chapter 7 57
- 56 Print from your computer 57
- Perform special print jobs 57 58
- 58 Print from your computer 59
- Print on transparencies 60
- 60 Print from your computer 61
- Print a poster 62
- Print a Web page 62
- Stop a print job 63
- Stop a print job 63 64
- 64 Print from your computer 65
- 8 Use the photo features 66
- View and select photos 67
- Print your photos 68
- Chapter 8 71
- 70 Use the photo features 71
- Save photos to your computer 72
- Zoom and pan to crop a photo 74
- Rotate a photo 74
- 74 Use the photo features 75
- Remove red-eye 77
- Fix a faded original 78
- Related topics 79
- 9 Use the scan features 80
- Scan an image 81
- Scan an image 81 82
- Edit a scanned image 83
- Stop scanning 84
- Chapter 9 85
- 84 Use the scan features 85
- 10 Use the copy features 86
- Set the number of copies 87
- Set the copy paper size 87
- Set the copy paper type 88
- Change copy speed or quality 89
- Change default copy settings 90
- Perform special copy jobs 90
- Chapter 10 91
- 90 Use the copy features 91
- Perform special copy jobs 91 92
- Crop an original 93
- Shift the left margin 93
- Improve the quality of a copy 93
- Stop copying 94
- 94 Use the copy features 95
- 11 Print reports and forms 96
- Print forms 97
- 12 Maintain the HP All-in-One 98
- Clean the lid backing 99
- Clean the exterior 99
- Work with ink cartridges 100
- Chapter 12 101
- Maintain the HP All-in-One 101
- Work with ink cartridges 101 102
- Align the printer 103
- Clean the print head 104
- Work with ink cartridges 105 106
- 1 Copper-colored contacts 106
- Self-maintenance sounds 107
- Turn off the HP All-in-One 107
- 13 Shop for ink supplies 108
- Chapter 13 109
- 108 Shop for ink supplies 109
- Shop for ink supplies 109
- 14 Troubleshooting 110
- Chapter 14 111
- 110 Troubleshooting 111
- Troubleshooting 111
- Information on paper 112
- Clear paper jams 112
- 112 Troubleshooting 113
- 1 Power connection 114
- 2 Power cord and adapter 114
- 3 Grounded power outlet 114
- 114 Troubleshooting 115
- 116 Troubleshooting 117
- 118 Troubleshooting 119
- Network troubleshooting 121
- Network troubleshooting 121 122
- 122 Troubleshooting 123
- Print quality troubleshooting 124
- 124 Troubleshooting 125
- 126 Troubleshooting 127
- 128 Troubleshooting 129
- 130 Troubleshooting 131
- Print troubleshooting 132
- 132 Troubleshooting 133
- Print troubleshooting 133 134
- 134 Troubleshooting 135
- Print troubleshooting 135 136
- 136 Troubleshooting 137
- Print troubleshooting 137 138
- 138 Troubleshooting 139
- Memory card troubleshooting 140
- 140 Troubleshooting 141
- Scan troubleshooting 143
- Scan troubleshooting 143 144
- 144 Troubleshooting 145
- Copy troubleshooting 146
- 146 Troubleshooting 147
- Copy troubleshooting 147 148
- 148 Troubleshooting 149
- Device messages 150
- 150 Troubleshooting 151
- Errors 151 152
- File messages 153
- Errors 153 154
- General user messages 155
- Errors 155 156
- 156 Troubleshooting 157
- Paper messages 158
- 158 Troubleshooting 159
- Power and connection messages 160
- 160 Troubleshooting 161
- Ink cartridge messages 162
- 162 Troubleshooting 163
- Errors 163 164
- 164 Troubleshooting 165
- Errors 165 166
- 166 Troubleshooting 167
- Errors 167 168
- 168 Troubleshooting 169
- Warranty 170
- Support process 171
- Before you call HP support 171
- HP support by phone 172
- Additional warranty options 172
- HP Korea customer support 173
- Secure the ink system 174
- Pack the HP All-in-One 175
- Specifications 176
- Battery disposal in Taiwan 179
- Special handling of materials 179
- Attention California users 179
- Regulatory notices 180
- FCC statement 181
- Geräuschemission 182
- DECLARATION OF CONFORMITY 183
- Symbols/Numerics 184
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