screen, periodic connections, or alert triggered connection
Remote Scheduled Maintenance - pre-schedule when the system connects to the IT or
service provider console for maintenance.
Remote Alerts - automatically alert IT or service provider if issues arise
Access Monitor - Provides oversight into Intel® AMT actions to support security
requirements
PC Alarm Clock
Microsoft NAP Support
Host Base set-up and configuration
Management Engine (ME) firmware roll back
Intel® vPro™
Technology
The HP Z820 Workstation supports Intel vPro technology when configured as outlined below:
Intel Xeon processor E5-2600 product family featuring Intel vPro Technology
Intel C602 chipset
Intel 82579LM GbE LAN
Remote Manageability
Software Solutions
The HP Z820 Workstation is supported on the following remote manageability software consoles:
LANDesk Management Suite (HP recommended solution)
Microsoft System Center Configuration Manager
HP Client Automation Enterprise
For questions or support for manageability needs, please visit
http://www.hp.com/go/easydeploy
System Software
Manager
For questions or support for SSM, please visit:
http://www.hp.com/go/ssm
Service, Support, and
Warranty
On-site Warranty and Service (
Note 1
): Three-years, limited warranty and service offering delivers
on-site, next business-day (
Note 2
) service for parts and labor and includes free telephone support
(
Note 3
) 8am - 5pm. Global coverage (
Note 2
) ensures that any product purchased in one country
and transferred to another, non-restricted country will remain fully covered under the original
warranty and service offering.
NOTE 1:
Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2:
On-site service may be provided pursuant to a service contract between HP and an
authorized HP third-party provider, and is not available in certain countries. Global service
response times are based on commercially reasonable best effort and may vary by country.
NOTE 3:
Technical telephone support applies only to HP-configured, HP and HP-qualified, third-
party hardware and software. Toll-free calling and 24x7 support service may not be available in
some countries.
HP Care Pack Services extend service contracts beyond the standard warranties. Service starts
from date of hardware purchase. To choose the right level of service for your HP product, use the
HP Care Pack Services Lookup Tool at:
http://www.hp.com/go/lookuptool
. Additional HP Care
Pack Services information by product is available at:
http://www.hp.com/hps/carepack
. Service
levels and response times for HP Care Packs may vary depending on your geographic location.
Product Change
Notification
Program to proactively communicate Product Change Notifications (PCNs) and Customer
Advisories by email to customers, based on a user-defined profile.
PCNs provide advance notification of hardware and software changes to be implemented in
the factory providing time to plan for transition.
Customer Advisories provide concise, effective problem resolution, greatly reducing the
need to call technical support.
QuickSpecs
HP Z820 Workstation
System Technical Specifications
DA - 14264 Worldwide QuickSpecs — Version 5 — 5.1.2012
Page 27
(55 Seiten)
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