HP Pavilion A320m Technical Information Seite 1

HP Pavilion 17 Notebook PCHP Pavilion 15 Notebook PCMaintenance and Service Guide

x

Description Spare part numberIntel Core i3-5005U (2.0 GHz), 1600 MHz/3 MB L3, Dual 15 W for use with Windows Standard HP Pavilion17 Notebook PC767418-

Description Spare part numberIntel Core 840M 4 GB i7-5500U (2.4 GHz, SC turbo up to 3.0 GHz), 1600 MHz/4 MB L3, Dual 15 W for usewith FreeDOS and Ubun

Description Spare part numberIntel Core 840M 2 GB i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz/3 MB L3, Dual 15 W for usewith Windows Standard

Description Spare part numberEI–6010 (1.3 5 GHz, 1 MB L2), Dual 10 W, Max DDR3L-1333 for use with FreeDOS and Ubuntu Linux HPPavilion 17 Notebook PC76

Description Spare part numberAMD A10-7300 (1.9 GHz, up to 3.2 GHz, 2 MB L2), quad core 19 W, Max DDR3L-1600 for use withFreeDOS and Ubuntu Linux HP Pa

●Subwoofer cable (1)●Optical drive cable (2)●Hard drive cable (3)●USB connector cable (4)3. Remove the power connector cover by removing the screw(s)

5. Lift the system board (2), and then remove the system board (3) by sliding it up and to the right atan angle.Reverse this procedure to install the

1. Turn the system board upside down.2. Remove the Phillips.screw (1) that secures the solid-state drive to the system board. (The solid-statedrive ti

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the ope

Description Spare part number4 GB memory module for use with HP Pavilion 15 computer models and for use with HP Pavilion 17computer models691740-0058

1 Product descriptionCategory Description AMD IntelProduct Name HP Pavilion 17 Notebook PCHP Pavilion 15 Notebook PC√√Processors Processors are attach

3. Slide the memory module forward (2) to remove it.Reverse this procedure to install a memory module.RTC battery Description Spare part numberRTC bat

2. Use a thin, non-conductive tool to remove the RTC battery (1) from the socket on the system board.Reverse this procedure to install the RTC battery

1. Release the metal clip to disconnect the power connector cable (1) from the system board.2. Disengage the cable from the clips (2).3. Release the c

Remove the fan:1. Turn the system board upside down.2. Disconnect the fan cable from the system board, and then remove the piece of tape that secures

Description Spare part numberFor use only on computer models equipped with AMD processors and UMA graphics 19 W 764080-001Heat spreader for use with I

NOTE: There is thermal paste between the heat sink and the processor.Reverse this procedure to install the heat sink.Component replacement procedures

Power button board Description Spare part numberPower button board (includes cable) For HP Pavilion 15 Notebook PC computer models 762496-001Power but

7 Windows – Using Setup Utility (BIOS) and HPPC Hardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update onl

the operating system so that it can isolate hardware failures from issues that are caused by the operatingsystem or other software components. To star

Category Description AMD Intel●AMD Radeon HD 8610G●AMD Radeon HD 7620G●AMD Radeon R5 Graphics●AMD Radeon R4 Graphics●AMD Radeon R3 GraphicsSwitchable

8 Ubuntu Linux – Using Setup Utility (BIOS)and System DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between al

Displaying system information 1. Start Setup Utility.2. Select the Main menu. System information such as the system time and date, and identificationi

Updating the BIOS Updated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning p

9 Windows 8.1 – Backing up, restoring, andrecovering This chapter provides information about the following processes:●Creating recovery media and back

●If your computer does not include an integrated optical drive with DVD writer capability, but you wouldlike to create DVD recovery media, you can use

●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media torestore the factory image to the replacement drive.

1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power button.2. Select Troubleshoot from the boot options menu.3. Sele

10 Ubuntu Linux – Backing up, restoring, andrecovering Recovery after a system failure is as good as your most recent backup. As you add new software

To create the restore image:1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup.2. Select Stor

Category Description AMD IntelDDR3L-1333 MHz dual channel supportMax. DDR3L-1600MHz Single Channel Support●16384 MB (8192 MB + 8192 MB)●12288 MB (8192

3. Select Storage from the panel on the left side of the window, click the down-arrow next to BackupLocation, and select Ubuntu One from the drop-down

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 Vac, or from 22

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note number2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug

12 SpecificationsComputer specifications Metric U.S.Dimensions:Width for HP Pavilion 17 Notebook PCWidth for HP Pavilion 15 Notebook PC41.95 cm38.45

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Display Specifications (15.6-in) Metric U.S.Active diagonal size 39.6-cm 15.6-inResolution 1600x900 (HD+)Active area 309.399x173.952PPI 112Surface tre

Hard drive specifications 1. 5 TB, 5400rpm*1 TB* 750 GB* 500 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 7 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 107 g

24X CD-R 3,600 KB/sec16X CD-RW 2,400 KB/sec8X DVD+R 10,800 KB/sec4X DVD+RW 5,400 KB/sec8X DVD-R 10,800 KB/sec4X DVD-RW 5,400 KB/sec2.4X DVD+R(9) 2,700

13 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general household

Category Description AMD IntelHP TrueVision HD webcam (fixed, no tilt with activity LED; 1280×720 by 30frames per second, USB 2.0, M-jpeg)Two dual arr

IndexAAC adapter 9, 10spare part numbers 35, 36, 37support 5action keysidentifying 15adapter, HDMI to VGA 36Advanced System Diagnosticsusing for Ubunt

Hhard driveproduct description 3removal 88spare part numbers 29, 34, 36,37, 49, 88specifications 127Hard Drive Hardware Kitcontents 34, 35, 42, 48, 49

chipset 1display panel 2Ethernet 4external media cards 4graphics 1hard drive 3keyboard 4memory module 2microphone 3operating system 5optical drive 3po

TouchPad modulespare part numbers 23, 38, 45,48TouchPad zone, identifying 12traveling with the computer 17UUSB 2.0 port, identifying 7, 8USB 3.0 ports

Category Description AMD IntelSupports Windows® 8 Modern Trackpad GesturesPowerrequirementsSupports the following AC adapters:●45 W HP Smart AC adapte

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

Right sideNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power light●On: The computer is on.●Blinking

Component DescriptionNOTE: The security cable is designed to act as a deterrent, butit may not prevent the computer from being mishandled orstolen.Com

Left sideNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power connector Connects an AC adapter.(2)AC

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.AMD and AMD Radeon are trademarks ofAdvanced Micro Devices, Inc. Intel, Core, andPentium are

Component Description(1)Power connector Connects an AC adapter.(2)AC adapter light●Amber: The battery is charging.●White: The AC adapter is connected

DisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closed whilethe power is on.NOTE:

TopTouchPadComponent Description(1) TouchPad zone Reads your finger gestures to move the pointer or activateitems on the screen.NOTE: The TouchPad a

LightsComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shu

Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn on thecomputer.●When the computer is on, p

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used sy

BottomComponent Description(1)Battery lock Locks the battery in the battery bay.(2) Battery bay Holds the battery.(3) Vents (4)NOTE: The number of

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information onsu

Item Component Spare part number(1) Display assembly, 15.6 inDisplay assembly, 17.3 in Flat display assembly for use with HP Pavilion Notebooks. This

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

Item Component Spare part number Top cover for HP Pavilion 15 Notebook PC computer models: With full size textured island-style Keyboard. TouchPad

Item Component Spare part number With full size textured island-style Keyboard and numeric keypad white for use in the UnitedKingdom762530-031 With

Item Component Spare part number With full size textured island-style Keyboard and numeric keypad black for use in France 765806-051 With full size

Item Component Spare part number With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria 765807-261 With full siz

Item Component Spare part number(7) USB board For use with HP Pavilion 17 Notebook PC computer models 767120-001 For use with HP Pavilion 15 Noteb

Item Component Spare part number Intel Core i7-5500U (2.4 GHz, SC turbo up to 3.0 GHz), 1600 MHz/4 MB L3, Dual 15 W for use withWindows Professional

Item Component Spare part number Intel Core 840M 4 GB i5-5200U (2.2 GHz, SC turbo up to 2.7 GHz), 1600 MHz/3 MB L3, Dual 15 Wfor use with Windows Pro

Item Component Spare part number AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use with FreeDOS andUbuntu Linux HP Pavilion 17

Item Component Spare part number AMD M260 A8-6410 (2.4 GHz/2.0 GHz, 2 MB L2, 1600 MHz DDR3L, quad core, 15 W) for use withFreeDOS and Ubuntu Linux HP

Item Component Spare part number For use only on computer models equipped with Intel processors and discrete graphics KVR 795096-001 For use only on

iv Important Notice about Customer Self-Repair Parts

Item Component Spare part number Neon purple for use with Intel processors 794692-001 For use on HP Pavilion 15 Notebook PC computer models Aqua

Display assembly subcomponentsItem Component Spare part number(1) Display bezel for HP Pavilion 17 Notebook PC (includes screws) 765782-001 Display b

Item Component Spare part number 17.3 WLED Antiglare HD+ Touchscreen flat display panel flat display panel (includesscrews)766903-001 17.3 WLED Brig

Item Component Spare part number Vibrant red finish, Touchscreen 765780-001 Neon purple finish, Touchscreen 777195-001 Twinkle black Touchscreen 79

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or scr

Item Component Spare part number Optical drive board natural silver 778856-001 Optical Drive Hardware Kit For HP Pavilion 15 Notebook PC in neon

Component Spare part numberFor use in Denmark, Finland, Norway 755530-081For use in Switzerland 755530-111For use in Israel 755530-BB1For use in South

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141741727-001 45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm),

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141762505-001 Fan √√ 762506-001 TouchPad board (with bracket and

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141762528-501 System board AMD A4-6210 (1.8 GHz, 2 MB L2, 1600 MHz

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141762529-281 Top cover (includes keyboard and cable): With full s

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141762530-051 Top cover (includes keyboard and cable): With full s

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141762530-AD1 Top cover (includes keyboard and cable): With full s

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141763105-001 Display Hinge Kit, Touchscreen (includes left and ri

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141763428-501 System board AMD A76M FCH chipset, AMD M260 A10-5745

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141765778-001 Display back cover (includes screws) Aqua blue finis

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141765806-171 Top cover with full size textured island-style Keybo

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141765807-151 Top cover with full size textured island-style Keybo

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141766903-001 17.3 WLED AG HD Touchscreen flat display panel (incl

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141777104-001 System Board Intel Core 840M 2 GB i5-5200U (2.2 GHz,

vi Safety warning notice

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141780085-001 Base enclosure aqua blue for use with AMD processors

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141782933-601 System Board Intel Core 840M 4 GB i7-5500U (2.4 GHz,

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141784638-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141790770-501 System Board AMD A10-7300 (1.9 GHz, up to 3.2 GHz, 2

Spare partnumberDescription Regulatory Model Number TPN-Q140 TPN-Q143TPN-Q144TPN-Q141799547-601 System Board Intel Core i7-5500U (2.4 GHz, SC turbo

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during thereassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Table of contents1 Product description ...

5 Removal and replacement procedures forCustomer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number4-cell, 41 WHr 2.8 AH Li-ion battery 756743-001Before removing the battery, follow these steps:1. Shut down the co

Optical driveNOTE: The optical drive spare part kit includes the optical drive connector board and cable. The opticaldrive connector board and cable a

1. Remove the screw (1) that secures the optical drive to the computer.2. Use a flat tool to press on the optical drive bracket tab (2) to release the

6 Removal and replacement procedures forAuthorized Service Provider partsNOTE: HP continually improves and changes product parts. For complete and cu

Base enclosureDescription Spare part numberTop cover for HP Pavilion 15 Notebook PC computer models: With full size textured island-style Keyboard. T

Description Spare part numberWith full size textured island-style Keyboard and numeric keypad white for use in Germany 762530-041With full size textur

Description Spare part numberWith full size textured island-style Keyboard and numeric keypad black for use in Portugal 765806-131With full size textu

Description Spare part numberWith full size textured island-style Keyboard and numeric keypad white for use in Israel 765807-BB1With full size texture

Description Spare part numberBase enclosure caps For HP Pavilion 17 Notebook PC computer models 765789-001For HP Pavilion 15 Notebook PC computer mod

5 Removal and replacement procedures for Customer Self-Repair parts ... 60Component replace

2. Remove the ten Phillips screws.3. Remove five screws (1) around the battery area, three broadhead screws (2) in the optical drive bay andone screw

4. Turn the computer right side up and carefully remove the top cover.NOTE: Use a thin, non-conductive tool to lift the top cover.5. Carefully disconn

Display panelComponent Spare part numberDisplay bezel (includes screws) for HP Pavilion 17 Notebook PC 765782-001Display bezel (includes screws) for H

Component Spare part numberDisplay panel HD cable for non-Touchscreen models (includes webcamera/microphone module cable andscrews) for HP Pavilion 15

Component Spare part numberWebcamera/microphone module (includes adhesive and screws) 762521-001Webcamera/microphone module, Touchscreen (includes adh

4. Remove the power connector cover by removing the Phillips screw (1) and lifting the cover (2).NOTE: The power connector cover has two screws, howev

6. Open the panel cover (1), swivel the display panel hinges (2) on both sides and then tilt up the displaypanel hinge (3) to release it.7. Loosen the

8. To remove the raw panel, remove the six Phillips screws (1) and any adhesive that secures the displaypanel to the back cover and lift the display p

10. If it is necessary to remove the display panel cable or access the webcamera and microphone, followthese steps. With the display bezel upside down

12. If it is necessary to replace the webcamera/microphone perform the following: Lift the module (1) fromthe adhesive holding it in place on the disp

Exiting Setup Utility ... 111Upda

d. Remove the wireless antenna from the retaining channels (2), and lift the antenna (3)Reverse this procedure to install the display panel.WLAN modul

5. Remove the optical drive.6. Remove the base enclosure and top cover (see Base enclosure on page 65).Remove the WLAN module:1. Disconnect the #1 and

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th

TouchPad button boardDescription Spare part numberFor HP Pavilion 15 Notebook PC Intel computer models In Ano silver 762506-001In ash silver 762525-0

3. Remove the TouchPad board by carefully pushing the TouchPad down (2) and routing the cable throughthe opening (3) (the cable was disconnected earli

3. Lift the battery board (2) to remove it.Reverse this procedure to install the battery board.Optical drive connectorNOTE: The optical drive connecto

Reverse this procedure to install the optical drive connector board.86 Chapter 6 Removal and replacement procedures for Authorized Service Provider

USB board Description Spare part numberUSB board for use with HP Pavilion 17 Notebook PC computer models 767120-001USB board computer models 762497-00

Hard drive Description Spare part number1 TB, 5400 rpm, 9.5 mm 778192-005750 GB, 5400 rpm, 9.5 mm 778190-005500 GB 5400 rpm 9.5 mm 778188-005500 GB 54

If it is necessary to disassemble the hard drive:▲Remove the hard drive cable (1), and then remove the hard drive bracket (2).Reverse these procedures