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Inhaltsverzeichnis

Seite 1 - HP Z230 Workstation

HP Z230 WorkstationMaintenance and Service Guide

Seite 3 - About this guide

Problem Cause Solutiond. Continue adding devices one at a time to verifythat all devices are functioning.2. Verify power supply functionality (Tower o

Seite 4

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

Seite 5 - Table of contents

Diagnostic codes and errorsThis section presents information about diagnostic LED codes, LED color definitions, and POST errormessages to help you tro

Seite 6

Activity Possible cause Recommended actionRed Power LED blinksfour times, once everysecond, followed by atwo-second pause. Fourbeeps.Power failure (po

Seite 7

Activity Possible cause Recommended actionexecutable, which contains instructions for its use, thatenables you to upgrade the ROM. To download the Sof

Seite 8

LED color definitionsThe following table describes what each LED light on the computer front panel signifies.LED state LED color System statusSolid Bl

Seite 9

Screen message Probable cause Recommended action3. Replace the system board.163—Time and Date Not Set●Invalid time or date inconfiguration memory.●RTC

Seite 10

Screen message Probable cause Recommended action2. Reseat the fan.3. Replace the fan.512—Rear chassis fan notdetectedFan missing, disconnected, ordefe

Seite 11 - 1 Hardware overview

Screen message Probable cause Recommended action525—Front chassis fan(2) notdetectedFront chassis fan(2) missing,disconnected, or defective.1. Reseat

Seite 12

Screen message Probable cause Recommended action2. Reseat or replace the missing mechanism cable.941—PCIe Device(s) installedin slots 3 or 4 with a si

Seite 13 - Front panel components

1 Hardware overview This chapter presents an overview of workstation hardware components.TopicsSmall form factor workstation components on page 2Tower

Seite 14 - Rear panel components

5 Configuring password security andresetting CMOS This chapter describes how to configure password security and to reset CMOS.●Preparing to configure

Seite 15 - Chassis components

Resetting the password jumper Use the following procedure to disable the power-on or setup password features and clear the power-on and setup password

Seite 16 - System board components

Clearing and resetting the CMOS This section describes the steps necessary to successfully clear and reset the CMOS. The CMOS ofthe computer stores pa

Seite 17 - 15 Serial (option)

Using Computer Setup (f10) Utility to reset CMOS1. Access the Computer Setup (f10) Utility menu.2. When the Computer Setup Utility message appears in

Seite 18 - System board architecture

A Linux technical notesHP offers a variety of Linux solutions for HP workstation customers:●HP certifies and supports Red Hat Enterprise Linux (RHEL)

Seite 19 - Workstation specifications

a configuration might present two audio hardware choices. If you do not hear sound through thespeakers, one possible reason is that the graphics card

Seite 20 - Tower workstation components

NVIDIA Graphics WorkstationsSome workstation configurations come with NVIDIA Quadro graphics hardware. HP recommends theuse of NVIDIA drivers for best

Seite 21

AMD Graphics WorkstationsSome workstation configurations include AMD graphics hardware. HP recommends use of AMDgraphics drivers for best results on L

Seite 22

B Configuring RAID devices This appendix explains how to configure RAID arrays on your workstation.TopicsRAID hard drive maximum and associated storag

Seite 23

RAID hard drive maximum and associated storage controlleroptionsThis section lists the maximum number of hard drives supported on HP workstations acco

Seite 24

Small form factor workstation componentsFor complete and current information on supported accessories and components for the small formfactor (SFF) wo

Seite 25

Configuring Intel SATA RAID This section describes how to use Intel® Rapid Storage Technology (RST) to set up and manageSATA RAID volumes.NOTE: These

Seite 26

Configuring RAID with the Intel utilityFollow these steps to create RAID volumes.1. Press ctrl+i, when prompted, to enter the Intel Rapid Storage Tech

Seite 27

Software RAID solutionThis section summarizes software RAID considerations that are specific to the Linux environment,and provides links to additional

Seite 28 - Environmental specifications

For more information about Open Source and Linux at HP, go to http://h10018.www1.hp.com/wwsolutions/linux/index.html.Software RAID solution 113

Seite 29 - Ensuring proper ventilation

C System board designators SFF workstation system board designatorsDesignator Silk screen Component/DescriptionE15 E15 Crisis recovery header/jumperE4

Seite 30 - 2 System management

Designator Silk screen Component/DescriptionP160 SATAPWR1 HDD power (black)XBT1 XBT1 BAT Battery holderXMM1 - XMM4 XMM1 - XMM4DIMM1 - DIMM4Memory slot

Seite 31 - Intel Turbo Boost Technology

Designator Silk screen ComponentP52 COM Serial port headerP60-P63 SATA0-SATA3 SATA connectorsP64 SATA5 eSATA connectorP124 P124 HOOD LOCK Side access

Seite 32 - BIOS ROM

IndexBBIOS ROM 22CCable management 58CMOS 100clearing and resetting 102Configuring RAID devices 108maximum hard drivesallowed 109SATA RAID 110DDesktop

Seite 33 - Computer Setup (f10) Utility

Front panel components 1 Optical drive 5Microphone or headphone connector(software selectable, default mode ismicrophone)2Power button 6 Headphone c

Seite 34

Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors.1 PS/2 mouse connector 8 Power cord conn

Seite 35

Chassis components For complete and current information on supported accessories and components for the computer, goto http://partsurfer.hp.com.The fo

Seite 36 - (ATA disks only)

System board componentsThe following illustration and table identify the system board components for the SFF workstation.I/O SATA Power1 Dual-Mode Dis

Seite 37

11 Parallel (option) Cooling 30 Clear CMOS button12 Rear audio 21 Processor fan 31 Crisis recovery jumper13 Rear USB 2.0/3.0 32 ME/AMT flash overr

Seite 38 - Setup Password

System board architectureThe following figure shows the typical system board block diagram.NOTE: The PCIe designators indicate the mechanical connecto

Seite 39

Workstation specifications SFFProcessortechnologyIntel Series C226 chipset:●Support for the Intel® Xeon® Processor E3 v3 Family, third-generation Int

Seite 40

Copyright Information© Copyright 2013–2014 Hewlett-PackardDevelopment Company, L.P.Second Edition: March 2014First Edition: August 2013Part Number: 72

Seite 41

Tower workstation componentsFor complete and current information on supported accessories and components for the computer, goto http://partsurfer.hp.c

Seite 42 - Computer Setup—Power

Front panel components 1 Optical drive 6USB 2.0 (Always-On Charging) port(1)2 Second optical drive or optionalcomponent7USB 2.0 port (1)3 Slim op

Seite 43 - Computer Setup—Advanced

Rear panel components 1 Power supply Built-In Self Test (BIST)LED9 PS/2 mouse connector2 Power cord connector 10RJ-45 ethernet connector3PS/2 keybo

Seite 44

Chassis componentsThe following figure shows the chassis components of a typical tower workstation layout. Driveconfigurations can vary.Item Descripti

Seite 45

System board componentsThe following illustration and table identify the system board components for the tower workstation.I/O SATA Power1 Dual-Mode D

Seite 46 - Desktop management

8 Internal USB 3.0 20 PCI 32/33 Service9 Keyboard / mouse NOTE: For related expansioncard slot information, seeExpansion slots on page 6030 Clear CMOS

Seite 47 - Installing a remote system

System board architectureNOTE: The PCIe designators indicate the mechanical connector size and number of electrical PCIelanes routed to an expansion s

Seite 48

Workstation specifications TowerProcessortechnologyIntel Series C226 chipset:●Support for the Intel Xeon Processor E3 v3 Family or third-generation I

Seite 49 - HP SoftPaq Download Manager

Environmental specificationsTemperatureOperating: 5 to 35°C (40 to 95°F)Non-operating: -40 to 60°C (-40 to 140°F)NOTE: Derate by one degree C (1.8 deg

Seite 50 - ROM Flash

Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines:●Operate the workstation

Seite 51 - Workstation security

About this guideThis guide provides service and maintenance information, technical details, and configurationguidance for your workstations.IMPORTANT:

Seite 52 - Asset tracking

2 System management This section describes the tools and utilities that provide system management for the workstation.TopicsPower management and perfo

Seite 53 - SATA hard drive security

Hyper-Threading Technology (HTT)This computer supports HTT, an Intel-proprietary technology that improves processor performancethrough parallelization

Seite 54

Non-Uniform Memory Access (NUMA)Non-uniform memory access (NUMA) is available on some workstations. NUMA can improve memorybandwidth and latency for m

Seite 55

Computer Setup (f10) UtilityUse Computer Setup (f10) Utility to do the following:●Change factory default settings.●Set the system date and time.●Set,

Seite 56 - Password security

1. Turn on or restart the computer.2. Repeatedly press f10 when the monitor light turns green.NOTE: If you do not press f10 at the appropriate time, y

Seite 57

Computer Setup (f10) Utility—FileNOTE: Support for specific Computer Setup (f10) Utility options might vary depending on thehardware configuration.Opt

Seite 58

Option DescriptionDevice Configuration Lists all installed BIOS-controlled storage devices.When a device is selected, detailed information and options

Seite 59

NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/AHCI volume. If you attempt to boot from a RAID/AHCI volum

Seite 60 - Chassis security

Computer Setup (f10) Utility—SecurityNOTE: Support for specific Computer Setup (f10) Utility options may vary depending on thehardware configuration.O

Seite 61 - Thermal sensors

●Rear USB Ports●Accessory USB PortsSlot Security Allows you to Enable/Disable Option ROM Download for each slot. Selective disabling of OptionROM down

Seite 62

iv About this guide

Seite 63 - Product recycling on page 57

you turn off the computer and then turn it back on. Default is disabled. To enable this featureyou must enable the following features:◦Embedded Securi

Seite 64 - Service considerations

●Key Management—This option lets you manage the custom key settings.◦Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previousl

Seite 65 - Service considerations 55

Computer Setup—PowerNOTE: Support for specific Computer Setup Power options might vary depending on the hardwareconfiguration.Option DescriptionOS Pow

Seite 66

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Option HeadingPower-On Option

Seite 67 - Product recycling

Device Options Allows you to set:●Turbo Mode—(Enable/Disable). Allows you to enable and disable the Intel Turbo Modefeature, which allows one core of

Seite 68 - Cable management

●Automatic BIOS Update Setting—(Enable/Disable)Intel EthernetConnection●Port Configuration Menu◦UEFI Driver◦Adapter PBA◦Chip Type◦PCI Device ID◦PCI Bu

Seite 69

Desktop managementThis section summarizes capabilities, features, and key components of computer management.TopicsInitial computer configuration and d

Seite 70 - Expansion slots

Initial computer configuration and deploymentThe computer includes a preinstalled system software image. After a brief software unbundlingprocess, the

Seite 71 - 4 PCIe3x16 x16 x16

Copying a setup configuration to another computerThis section provides information about replicating the computer setup.CAUTION: Setup configuration i

Seite 72

Updating and managing softwareHP provides several tools for managing and updating software on desktops and computers:●HP Client Manager Software●Altir

Seite 73

Table of contents1 Hardware overview ...

Seite 74

system, and language, you can quickly locate, sort, and select the softpaqs you need. For moreinformation, go to http://www.hp.com/go/sdm.System Softw

Seite 75 - Removal and replacement tips

FailSafe Boot Block FailSafe Boot Block enables BIOS recovery in the unlikely event of a ROM flash failure. For example,if a power failure occurs duri

Seite 76

Asset trackingAsset tracking features provide asset tracking data that can be managed using HP Systems InsightManager (HP SIM), HP Console Management

Seite 77 - DIMM installation guidelines

SATA hard drive securityHP computers include the HP DriveLock facility for SATA hard drives to prevent unauthorized accessto data.WARNING! Enabling Dr

Seite 78

DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator wouldbe responsible for configuring

Seite 79 - Power supply

Enabling DriveLockTo enable and set the DriveLock user password:1. Turn on or restart the computer.2. As soon as you turn on the computer, repeatedly

Seite 80 - System board

Password securityThe power-on password prevents unauthorized use of the computer by requiring entry of a passwordto access applications or data when t

Seite 81 - System cabling

Establishing a power-on password using Computer Setup (f10) UtilityEstablishing a power-on password through Computer Setup (f10) Utility prevents acce

Seite 82

Entering a setup passwordIf a setup password has been established on the computer, you will be prompted to enter it each timeyou run Computer Setup (f

Seite 83

●To delete the power-on password, go to step 4.●To delete the setup password, as soon as the computer is turned on, press and hold f10until you enter

Seite 84 - Calling support

Installing a remote system ... 37Copying a setup configu

Seite 85 - Locating ID labels

Clearing passwordsIf you forget the password, you cannot access the computer.For instructions about clearing passwords, see Configuring password secur

Seite 86 - Diagnosis guidelines

Side access panel solenoid lockThe side access panel solenoid lock (available only on specific workstations) secures the side accesspanel to the chass

Seite 87 - Diagnosis during operation

Programmable power button (Windows only)With ACPI (Advanced Configuration and Power Interface) enabled, you can customize the behaviorof the power but

Seite 88 - Troubleshooting checklist

3 Component replacement information andguidelines This chapter provides warnings, cautions, information, and guidelines for removal and replacementpro

Seite 89 - Troubleshooting a problem

Warnings and cautionsWARNING! These symbols on any surface or area of the equipment indicate the following: Presence of a hot surface or hot component

Seite 90 - Helpful hints

Electrostatic discharge (ESD) informationGenerating static Different activities generate different amounts of static electricity through electrostatic

Seite 91 - Customer Self-Repair program

●Use static-dissipative mats, foot straps,or air ionizers to give added protection.●Handle electrostatic-sensitivecomponents, parts, and assemblies by

Seite 92 - Solving minor problems

Product recyclingHP encourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeable batteries.For information

Seite 93 - Solving hard drive problems

Cable management Proper routing of the internal cables is critical to the operation of the workstation. Follow good cablemanagement practices when rem

Seite 94 - Hard drive

CPU (processor) and CPU heatsink CAUTION: Observe the following cautions when removing or replacing the heatsink.— When removing the heatsink, loosen

Seite 95 - Solving display problems

Electrostatic discharge (ESD) information ... 55Product recycling ...

Seite 96

Expansion slots This section identifies and describes computer expansion card slots, and presents card configurationinformation.Go to http://www.hp.co

Seite 97 - Solving audio problems

SFF workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configuration

Seite 98 - Solving printer problems

SFF workstation installation sequence recommendationsLoadorderCard description(PCIe3x16)Slot 1 Slot 2 Slot 3 Slot 41 PCIe graphic card Only2 Sec

Seite 99 - Solving power supply problems

Tower workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configurati

Seite 100

Tower workstation installation sequence recommendationsLoadorderCard description Slot 1 Slot 2 Slot 3 Slot 4 Slot 51 PCIe graphic card Only 2 S

Seite 101

Hard drives and optical disc drivesHandling hard drivesCAUTION: Take proper precautions when handling hard drives to prevent loss of work and damageto

Seite 102 - Diagnostic codes and errors

Drive installation and cabling scenariosThis section presents cabling guidelines for the most common maximum storage configurations. Ifyou add or remo

Seite 103 - Maintenance and Service Guide

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

Seite 104

SFF workstation DIMM installation order Install DIMMs in this order.NOTE: If you install DIMMs of different sizes, load them in order of size, startin

Seite 105 - POST error messages

Power supply Power supply specifications All power supplies have these specifications:●Wide-ranging, active Power Factor Correction (PFC)●ENERGY STAR®

Seite 106

Troubleshooting checklist ... 78HP tro

Seite 107

Power consumption and heat dissipationPower consumption and heat dissipation specifications are available for multiple configurations. Toreview availa

Seite 108

System cablingSFF workstation system cablingSee Small form factor workstation components on page 2 to determine the location of system boardconnectors

Seite 109

Tower workstation system cablingSee System board components on page 14 to determine the location of system board connectors.Cable To Cable designator

Seite 110

4 Diagnostics and troubleshooting This chapter describes the tools available for diagnosing and troubleshooting system issues.TopicsCalling support on

Seite 111

Calling supportAt times you might encounter an issue that requires support. When you call support:●Have the computer readily accessible.●Write down th

Seite 112

Locating ID labelsTo assist in troubleshooting, product, serial, and authentication numbers are available on eachcomputer.●All workstations have a ser

Seite 113

Locating warranty informationTo locate base warranty information, go to http://www.hp.com/support/warranty-lookuptool.To locate an existing Care Pack,

Seite 114 - A Linux technical notes

Diagnosis during operation●Look for blinking LEDs on the side of the computer. The blinking lights are error codes that willhelp you diagnose the prob

Seite 115 - Hyper-Threading Technology

Troubleshooting checklistBefore running diagnostic utilities, make sure that the following conditions are met:●The computer is connected to a working

Seite 116 - NVIDIA Graphics Workstations

Troubleshooting a problemTo help you troubleshoot problems with your system, HP provides the HPSC. The HPSC is a portal toan extensive selection of on

Seite 117 - AMD Graphics Workstations

Appendix B Configuring RAID devices ... 108R

Seite 118 - B Configuring RAID devices

Helpful hintsIf you encounter a problem with the workstation, monitor, or software, the following generalsuggestions might help you isolate and focus

Seite 119 - Supported RAID configurations

◦Plug the monitor into a different video port on the computer if one is available. Alternatively,replace the monitor with a monitor that you know is w

Seite 120 - Configuring Intel SATA RAID

Troubleshooting scenarios and solutionsThis section presents troubleshooting scenarios and possible solutions for a Windows-based system.Solving minor

Seite 121

Problem Cause Possible Solution2. Repeat this process until the faulty device isidentified. Remove the graphics card last. Replacethe faulty device.3.

Seite 122 - Software RAID solution

Problem Cause SolutionDrive not found (identified) Improper cable connection On computers with discrete data and power cables, makesure that the data

Seite 123 - Software RAID solution 113

Solving display problemsThese suggestions apply to monitors connected to desktop and tower configurations, and to externalmonitors connected to all-in

Seite 124 - C System board designators

Problem Cause SolutionEnergy Saver featuresenabled.Dim characters The brightness and contrastcontrols are not set properly.Adjust the monitor brightne

Seite 125

Solving audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control isturned down.Double-click the

Seite 126

Solving printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer on and be sure it is online.

Seite 127

Solving power supply problemsThis section presents power supply troubleshooting scenarios.Testing power supplyBefore replacing the power supply unit (

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