
RM500SL
®
User's Guide Version 3.12
March 2015
Test box speaker overdriven!
• This message indicates that the test chamber speaker is unable to produce the SPL required for a test.
• Check that the test chamber lid is closed and sealed.
• Check that the test box calibration looks normal.
• Check that the hearing instrument under test is not feeding back.
• Try running an On-ear test.
No test box reference mic. detected
No test box reference mic. detected!
This message may be displayed when starting a hearing instrument test. It indicates that the RM500SL is not
measuring any sound at the test box reference microphone. The test box reference microphone is the white
microphone located in the test chamber.
• Ensure that the test box reference microphone is secure. Unplug the white test box reference microphone.
Plug the microphone back in again, ensuring that it ‘clicks’ into place. Try the calibration procedure again.
• Unplug the test box reference microphone and plug the on-ear probe microphone in its place. Try test box
calibration using the reference microphone of the on-ear probe microphone in place of the test box
reference microphone. If this is successful, the test box reference microphone is defective and must be
replaced.
Invalid test box calibration
Invalid test box microphone calibration!
This message may be displayed during the test box calibration procedure. It indicates that the calibration curve is
significantly different from what is expected. It may be accompanied by a missing test box reference microphone
error.
• Check that the there is no coupler on the coupler microphone and that the microphones are correctly
positioned for test box calibration.
• Check that the coupler microphone is securely plugged into the correct socket.
• Follow the suggestions in No test box reference mic. detected.
No on-ear ref. mic. detected
No on-ear reference mic. detected.
This message may be displayed when starting an On-ear test. It indicates that the RM500SL is not measuring any
sound at the on-ear probe reference microphone.
• Check that a probe microphone assembly is securely plugged into the PROBE socket to the left of the test
chamber and that its cable has not become damaged.
• Unplug the test box reference microphone in the test chamber and plug the on-ear probe microphone in its
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