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2–12 Maintenance and Service Guide
Troubleshooting
Flowchart 2.6—No Video, Part 1
A
N
Stand-alone
or docking
device?
No video.
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Internal or
external
display*?
Adjust
brightness.
Video OK? Done
Docking Device
Internal
Stand-alone
External
Adjust
brightness.
Video OK? Done
Y
Press lid
switch to ensure
operation.
Video OK? Done
Y
N
Video OK?
Done
Done
N
Check for bent
pins on cable.
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
YY
N
N
*NOTE: To change from internal to
external display, use the hotkey
combination.
Y
Go to
“Flowchart
2.7—No Video,
Part 2.”
- Maintenance and Service 1
- Contents 3
- 1.1 Features 6
- 1.2 Resetting the Computer 8
- 1.3 Power Management 9
- 1.4 External Components 10
- Table 1-1 11
- Front Components 11
- HP Pavilion dv1000 11
- Table 1-2 12
- Product Description 14
- Table 1-3 15
- Right-Side Components 15
- Compaq Presario V2000 16
- Table 1-4 17
- Table 1-5 18
- Rear and Left-Side Components 18
- Table 1-6 21
- Table 1-7 23
- Keyboard Components 23
- Table 1-8 24
- Table 1-9 26
- Top Components, Part 1 26
- Table 1-10 29
- Top Components, Part 2 29
- Table 1-11 31
- Top Components, Part 3 31
- Table 1-12 32
- Table 1-13 35
- Item Component Function 36
- 1.5 Design Overview 40
- Troubleshooting 41
- Selecting from the Main Menu 42
- Table 2-2 43
- Security Menu 43
- Selecting from the Tools Menu 44
- Table 2-5 45
- “Flowchart 51
- 2.4—No Power 51
- Part 3.” 51
- 2.7—No Video 52
- Part 2.” 52
- (if applicable) 54
- 2.11—No OS 58
- Loading 58
- Hard Drive, Part 2.” 58
- Application, Part 1 61
- Application, Part 2 62
- 2.17—No Audio 64
- Part 1.” 64
- Operating System 65
- (OS) Loading.” 65
- Connection 68
- Illustrated Parts Catalog 69
- 3.2 Computer Major Components 70
- Table 3-1 71
- Miscellaneous Plastics Kit 88
- Table 3-2 89
- 3.4 Mass Storage Devices 90
- 3.5 Miscellaneous 93
- Table 3-5 95
- (Continued) 100
- Removal and Replacement 105
- Preliminaries 105
- 4.3 Preventing Damage to 106
- Removable Drives 106
- Precautions 108
- 4.6 Workstation Precautions 109
- 4.7 Grounding Equipment and 110
- Procedures 112
- 5.1 Serial Number 113
- Disassembly Sequence Chart 114
- Disassembly 115
- Removing the Battery Pack 116
- 5.4 Hard Drive 117
- Removing the Hard Drive Cover 118
- Removing the Hard Drive 119
- 5.5 Computer Feet 121
- 5.6 Memory Module 121
- Removing the Memory Module 123
- Mini PCI Communications Card 124
- Spare Part Number Information 124
- 5.8 Optical Drive 127
- Removing the Optical Drive 128
- 5.9 Switch Cover 129
- 9. Remove the switch cover 132
- Compaq Presario V2000 models 133
- 5.10 Keyboard 135
- 11. Remove the keyboard 138
- 15. Remove the keyboard 140
- 5.11 Display Assembly 141
- Antenna Cables 143
- 5.12 Base Enclosure 146
- 7. Remove the base enclosure 149
- 5.14 Speaker Assembly 153
- Removing the Speaker Assembly 154
- 5.15 RTC Battery 155
- 5.17 Heat Sink 159
- 5. Remove the heat sink 3 160
- 5.18 Fan 161
- 4. Remove the fan 2 162
- 5.19 Processor 163
- Removing the Processor 164
- 5.20 System Board 165
- 1394 connectors 4 are clear 170
- Removing the System Board 172
- 5.21 LED Board 173
- Specifications 176
- Table 6-2 178
- 14.0-inch, WXGA, SVA Display 178
- Table 6-3 179
- Hard Drives 179
- Table 6-4 180
- Table 6-5 181
- 24X DVD/CD-RW Combo Drive 181
- Table 6-6 183
- Table 6-7 185
- Table 6-8 187
- Table 6-9 189
- 8X Max DVD-ROM Drive 189
- Table 6-10 191
- System DMA 191
- Table 6-11 192
- System Interrupts 192
- Table 6-12 194
- System I/O Addresses 194
- Table 6-13 197
- System Memory Map 197
- Connector Pin Assignments 198
- Table A-2 199
- RJ-45 (Network) 199
- Table A-3 200
- S-Video-Out 200
- Table A-4 201
- External Monitor 201
- Table A-5 202
- RJ-11 (Modem) 202
- Table A-6 203
- Audio-In (Microphone) 203
- Table A-7 203
- Audio-Out (Headphone) 203
- Power Cord Set Requirements 204
- General Requirements 205
- Country-Specific Requirements 206
- Screw Listing 208
- Table C-1 209
- Phillips PM2.0×5.0 Screw 209
- (Continued) 210
- Table C-2 212
- Phillips PM2.5×4.0 Screw 212
- Table C-3 213
- Phillips PM2.0×7.0 Screw 213
- Table C-4 217
- Phillips PM2.0×4.0 Screw 217
- Table C-5 227
- Phillips PM2.0×3.0 Screw 227
- Table C-6 230
- Table C-7 231
- Phillips PM1.5×2.0 Screw 231
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