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Maintenance and Service Guide 2–1
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the computer. Press
f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu
.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
- Maintenance and Service 1
- Contents 3
- 1.1 Features 6
- 1.2 Resetting the Computer 8
- 1.3 Power Management 9
- 1.4 External Components 10
- Table 1-1 11
- Front Components 11
- HP Pavilion dv1000 11
- Table 1-2 12
- Product Description 14
- Table 1-3 15
- Right-Side Components 15
- Compaq Presario V2000 16
- Table 1-4 17
- Table 1-5 18
- Rear and Left-Side Components 18
- Table 1-6 21
- Table 1-7 23
- Keyboard Components 23
- Table 1-8 24
- Table 1-9 26
- Top Components, Part 1 26
- Table 1-10 29
- Top Components, Part 2 29
- Table 1-11 31
- Top Components, Part 3 31
- Table 1-12 32
- Table 1-13 35
- Item Component Function 36
- 1.5 Design Overview 40
- Troubleshooting 41
- Selecting from the Main Menu 42
- Table 2-2 43
- Security Menu 43
- Selecting from the Tools Menu 44
- Table 2-5 45
- “Flowchart 51
- 2.4—No Power 51
- Part 3.” 51
- 2.7—No Video 52
- Part 2.” 52
- (if applicable) 54
- 2.11—No OS 58
- Loading 58
- Hard Drive, Part 2.” 58
- Application, Part 1 61
- Application, Part 2 62
- 2.17—No Audio 64
- Part 1.” 64
- Operating System 65
- (OS) Loading.” 65
- Connection 68
- Illustrated Parts Catalog 69
- 3.2 Computer Major Components 70
- Table 3-1 71
- Miscellaneous Plastics Kit 88
- Table 3-2 89
- 3.4 Mass Storage Devices 90
- 3.5 Miscellaneous 93
- Table 3-5 95
- (Continued) 100
- Removal and Replacement 105
- Preliminaries 105
- 4.3 Preventing Damage to 106
- Removable Drives 106
- Precautions 108
- 4.6 Workstation Precautions 109
- 4.7 Grounding Equipment and 110
- Procedures 112
- 5.1 Serial Number 113
- Disassembly Sequence Chart 114
- Disassembly 115
- Removing the Battery Pack 116
- 5.4 Hard Drive 117
- Removing the Hard Drive Cover 118
- Removing the Hard Drive 119
- 5.5 Computer Feet 121
- 5.6 Memory Module 121
- Removing the Memory Module 123
- Mini PCI Communications Card 124
- Spare Part Number Information 124
- 5.8 Optical Drive 127
- Removing the Optical Drive 128
- 5.9 Switch Cover 129
- 9. Remove the switch cover 132
- Compaq Presario V2000 models 133
- 5.10 Keyboard 135
- 11. Remove the keyboard 138
- 15. Remove the keyboard 140
- 5.11 Display Assembly 141
- Antenna Cables 143
- 5.12 Base Enclosure 146
- 7. Remove the base enclosure 149
- 5.14 Speaker Assembly 153
- Removing the Speaker Assembly 154
- 5.15 RTC Battery 155
- 5.17 Heat Sink 159
- 5. Remove the heat sink 3 160
- 5.18 Fan 161
- 4. Remove the fan 2 162
- 5.19 Processor 163
- Removing the Processor 164
- 5.20 System Board 165
- 1394 connectors 4 are clear 170
- Removing the System Board 172
- 5.21 LED Board 173
- Specifications 176
- Table 6-2 178
- 14.0-inch, WXGA, SVA Display 178
- Table 6-3 179
- Hard Drives 179
- Table 6-4 180
- Table 6-5 181
- 24X DVD/CD-RW Combo Drive 181
- Table 6-6 183
- Table 6-7 185
- Table 6-8 187
- Table 6-9 189
- 8X Max DVD-ROM Drive 189
- Table 6-10 191
- System DMA 191
- Table 6-11 192
- System Interrupts 192
- Table 6-12 194
- System I/O Addresses 194
- Table 6-13 197
- System Memory Map 197
- Connector Pin Assignments 198
- Table A-2 199
- RJ-45 (Network) 199
- Table A-3 200
- S-Video-Out 200
- Table A-4 201
- External Monitor 201
- Table A-5 202
- RJ-11 (Modem) 202
- Table A-6 203
- Audio-In (Microphone) 203
- Table A-7 203
- Audio-Out (Headphone) 203
- Power Cord Set Requirements 204
- General Requirements 205
- Country-Specific Requirements 206
- Screw Listing 208
- Table C-1 209
- Phillips PM2.0×5.0 Screw 209
- (Continued) 210
- Table C-2 212
- Phillips PM2.5×4.0 Screw 212
- Table C-3 213
- Phillips PM2.0×7.0 Screw 213
- Table C-4 217
- Phillips PM2.0×4.0 Screw 217
- Table C-5 227
- Phillips PM2.0×3.0 Screw 227
- Table C-6 230
- Table C-7 231
- Phillips PM1.5×2.0 Screw 231
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