HP CM1415fn Betriebsanweisung Seite 1

LASERJET PRO CM1410COLOR MFP SERIESSoftware Technical Reference

Step 6: Test the fax sending functionality ... 121Step 7: Test the fax receiving functi

The limits of the range are from 25% to 400%, and any values outside the range are adjusted to thoselimits as soon as the focus is removed from the co

●Draft●SAMPLEThe Watermarks feature can be configured using the Driver Configuration Utility.If the [Username] watermark is selected, the driver will

Watermark MessageThe Watermark Message is also the name that identifies the watermark in the CurrentWatermarks list, except when more than one waterma

The default Shading setting for new and preset watermarks is Very Light. The following rangeof shades is available from the Shading drop-down menu:◦Li

Table 4-1 Font Attribute settings for new and preset watermarks (continued)Setting New watermark Preset watermarkSize 80 Varies by languageStyle Regu

Finishing tab featuresNOTE: The Finishing tab is located on the Printing Preferences tab set. For information abouthow to access these tabs, see Print

●Flip Pages Up●Booklet Layout●Pages per Sheet●Print Page Borders●Page OrderPrint on Both SidesNOTE: This feature is called Print on Both Sides (manual

appears prompting you to configure the driver settings for manual printing on both sides. Manualprinting on both sides does not occur automatically.Se

Figure 4-6 Print on Both Sides Instructions dialog boxWhen you have completed the steps that appear in the dialog box, the second half of the print j

Booklet LayoutThe Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choicesthat are based on the current paper size.

Reports menu ... 134Quick Forms menu ...

Pages per SheetUse the Pages per Sheet option to select the number of pages that you want to print on a singlesheet of paper. If you choose to print m

●Finishing●ColorSwitching between tabs does not change the location or appearance of the document preview image.When you move the mouse over the docum

Color tab featuresNOTE: The Color tab is located on the Printing Preferences tab set. For information about howto access these tabs, see Printing Pref

Color OptionsUse the Color Options group box to adjust the independent color controls. The settings affect the printjob color rendering and print qual

Neutral GraysThe Neutral Grays drop-down menu controls the selection of a device-dependent color table that isembedded in the product firmware. You ca

Vivid (sRGB)The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Lesscolorful objects are rendered more co

Services tab featuresNOTE: The Services tab is located on the Printing Preferences tab set. For information abouthow to access these tabs, see Printin

Internet ServicesThe Internet Services group box contains the Select a destination drop-down menu with thefollowing selections:●Online diagnostic tool

Device Settings tab featuresNOTE: The Device Settings tab is located on the Properties tab set. For information about howto access these tabs, see Pro

The HP LaserJet Pro CM1410 Color MFP Series product supports more than one source of paper. Youcan assign a form (which defines the paper size and mar

Jam in Tray 1, Clear jam and then press OK ... 160Load paper ...

Installing external fontsFollow these steps to install external fonts.1. In Windows Vista and Windows 7, click the Start button, click Control Panel,

The HP LaserJet Pro CM1410 Color MFP Series product has printing options that you can install andconfigure in this section. The following controls are

Printing Shortcuts tab features●Use defined printing shortcuts●Snapshot Photos●Labels●Labels●Create a custom printing shortcutNOTE: The Printing Short

●Use defined printing shortcuts●Snapshot Photos●Labels●Labels●Create a custom printing shortcutUse defined printing shortcutsThe Printing Shortcuts ta

Paper sizesThe following options are available:●A4/Letter (default)●Legal●Executive●8.5x13●4x6●5x8●A4●A5●A6●RA4●SRA4●B5 (JIS)●10x15cm●16k 195x270mm●16

●HP Color Laser Matte 105g●HP Premium Choice Matte 120g●HP Color Laser Brochure Matte 160g●HP Superior Laser Matte 160g●HP Cover Matte 200g●HP Matte P

Print on both sidesNOTE: Because the HP LaserJet Pro CM1415 and HP LaserJet Pro CM1415fn models do not includea duplexing unit, the Print on both side

●Print on both sides:No●Color options: ColorGlossy/Presentation●Paper source: Automatically Select●Paper sizes: Letter (This setting changes according

3. On the Printing Shortcuts tab, click Save As... The Printing Shortcuts dialog boxappears.4. Type a name for the custom printing shortcut, and then

About tab featuresNOTE: The About tab is located on the Properties tab set. For information about how to accessthese tabs, see Properties driver tabs

Change the color options ... 180Use paper that meets HP specifications ...

110 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW

5 Macintosh software and utilities●Supported operating systems for Macintosh●Macintosh system requirements●Macintosh printing-system software●Macintos

Supported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X v10.5 and v10.6NOTE: PPC and Intel C

HP LaserJet Pro CM1410 Color MFP Series PDEA Print Dialog extension file can specify one or more PDEs to load in the Print dialog box to provideHP pri

Change printer-driver settings for MacintoshChange the settings for all printjobs until the software programis closedChange the default settings foral

Printing-system software on the WebAll software that is contained on the installation CDs is also available on the Web.Web deployment is the preferred

Macintosh install and uninstall instructions●Install the Macintosh printing-system software●Remove the printing-system software from Macintosh operati

Setting up a printer with Mac OS X v10.5 and v10.6Complete these steps after completing the printing-system software installation.1. If you are instal

If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose theproduct from the list, and then browse manually for

6 Solve problems●Problem-solving checklist●Troubleshooting process●Tools for troubleshooting●Menu map●Paper feeds incorrectly or becomes jammed●Improv

The network does not appear in the wireless networks list ... 200The wireless network is not functioning ...

Problem-solving checklistFollow these steps when trying to solve a problem with the product.●Step 1: Check that the product power is on●Step 2: Check

Step 4: Test print functionality1. From the control panel Home screen, touch the Setup button.2. Open the Reports menu, and select the Configuration

Step 9: Test the walk-up USB printing functionality1. Load a .PDF document or .JPEG photo onto a USB flash drive, and insert it in the slot on the fro

Tools for troubleshootingComponent diagnosticsLED diagnosticsNetwork LEDsThe onboard network solution has two network port LEDs. When the product is c

Product state Ready light state Attention light stateError message Off BlinkingFatal error (49 or 79 error)1On On1The product restarts after one of th

Use the HP ToolboxFX softwareHP ToolboxFX is a program that you can use to complete the following tasks:●Check the product status.●Configure the produ

FaxUse the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links tothe following main pages:●Fax Receive. Set the f

●To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express,click Import/Export Phone Book. Select the Import option

Fax send logThe HP ToolboxFX fax send log lists all recently sent faxes and information about them, including thedate and time sent, job number, fax n

System SettingsThe HP ToolboxFX System Settings tab contains links to the following main pages:●Device Information. View information about the product

A telephone handset is connected to the product ... 228The Answer Mode setting is set to the Manual setting ...

Paper SetupUse these options to configure your default settings.The following options are available for handling print jobs when the product is out of

System setupUse the HP ToolboxFX system settings options to configure global settings for copy, fax, scan, and print,such as jam recovery and auto-con

Internal print-quality test pagesConfiguration pageThe configuration page lists current product settings and properties. This page also contains a sta

Print-quality troubleshooting toolsCalibrate the product to align the colorsIf the printed output has colored shadows, blurry graphics, or areas that

Reports menuMenu item DescriptionDemo Page Prints a page that demonstrates print qualityMenu Structure Prints a control-panel menu layout map.Configur

Quick Forms menuMenu item Sub-menu item DescriptionNotebook Paper Narrow RuleWide RuleChild RulePrints pages that have preprinted linesGraph Paper 1/8

Fax Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descr

Menu item Sub-menu item Sub-menu item Description Distinctive Ring All Rings*SingleDoubleTripleDouble and TripleIf you have distinctive ring phone se

Menu item Sub-menu item Sub-menu item Description Detect Dial Tone OnOff*Sets whether the product should check for a dial tonebefore sending a fax.

System Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item De

PURPOSE OF THIS DOCUMENT ... 245SUPPORTED OPERATING SYSTEMS ...

Menu item Sub-menu item Sub-menu item DescriptionPowerSave Time Sleep Delay Off1 Minute15 Minutes*30 Minutes1 Hour2 HoursSpecifies the amount of idle

Menu item Sub-menu item Sub-menu item DescriptionWhen you choose to replace the very low printcartridge, color printing resumes automatically.User-Def

Service menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descrip

Menu item Sub-menu item Sub-menu item DescriptionLess Paper Curl OnOff* When printed pages areconsistently curled, this optionsets the product to a m

Network Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item DescriptionWire

Function specific menusThe product features function-specific menus for copying, faxing, scanning, and using a USB flashdrive. To open these menus, to

Menu item Sub-menu item Sub-menu item DescriptionPaper Paper SizePaper Type Specifies the paper size andtype.NOTE: The default papersize setting is d

Menu item Sub-menu item Sub-menu item Description Include First Page On*OffSets whether the productincludes a thumbnail imageof the first page of the

Menu item Sub-menu item Sub-menu item Description Fax Resolution StandardFine*SuperfinePhotoSets the resolution for sentdocuments. Higher resolutioni

Menu item Sub-menu item Sub-menu item Description Print Report Now Prints a list of all theindividual and group dialentries in the phone book.Change

List of tablesTable 1-1 Documentation availability ...

USB Flash DriveThe following types are supported:●.PDF●.JPGMenu item DescriptionPrint Documents Prints documents stored on the USB drive. Use the arro

Interpret control-panel messagesControl panel message typesAlert and warning messages appear temporarily and might require you to acknowledge the mess

The product has experienced an internal hardware error.●50.1Low fuser temperature error●50.2Slow fuser error●50.3High fuser temperature error●50.4Fuse

79 Error Turn off then onDescriptionThe product has experienced an internal firmware error. Under most conditions, the productautomatically restarts.R

mode will not be considered to be defects in materials or workmanship in the supply under the HP PrintCartridge Warranty Statement.154 Chapter 6 Sol

Canceled scan. Clear documentDescriptionA page might be jammed in the document feeder. You touched the Cancel button while scanning,faxing, or copyin

Cyan Very LowDescriptionThe print cartridge is at the end of its useful life, and the At Very Low menu item in the System Setupmenu is set to Continue

Document feeder mispick. ReloadDescriptionThe product did not pick up the paper in the document feeder.Recommended actionRemove the paper from the doc

Check that you are dialing the correct fax number.Check that the Redial if Busy option is enabled.Open the Service menu, and touch the Fax Service but

Fax Send error.DescriptionAn error occurred while trying to send a fax.Recommended actionTry resending the fax.Try faxing to another fax number.Check

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Recommended actionUse the flatbed or select another reduction/enlargement setting.Install [color] cartridgeDescriptionOne of the color cartridges is n

Load paperDescriptionThe tray is empty.Recommended actionIf paper is already loaded in the tray, test the paper sensors.Load Tray 1 <TYPE> <S

The print cartridge is at the end of its useful life, and the At Very Low menu item in the System Setupmenu is set to Continue.Recommended actionTo en

Recommended actionTouch the OK button to cancel the job.Break the job into smaller jobs that contain fewer pages.Turn the product off and then on to c

No fax answer. Canceled send.DescriptionAttempts to redial a fax number failed, or the Redial if No Answer option was turned off.Recommended actionCal

Print failure, press OK. If error repeats, turn off then on.DescriptionThe product could not print the current page because of its complexity.Recommen

LED test failure. This error will only appear on the Error report. The LED did not illuminate duringinitialization.◦Replace the document-feeder scanne

Recommended actionPrinting can continue, but consider having a replacement supply on hand.Yellow in wrong positionDescriptionThe print cartridge is in

Event-log messagesThe following product events do not produce a message that appears on the control panel. Instead,they are recorded in the event log.

Table 6-1 Event-log messages (continued)Event code Description54.1700 Cyan toner level sensor error54.1800 Black toner level sensor error54.1900 Bad

List of figuresFigure 1-1 Installation software CD – User Documentation screen ... 4Figur

Menu mapUse the following procedure to print a control-panel menu layout map.1. From the Home screen, touch the Setup button.2. Touch the Reports but

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jams●Clear ja

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust theguides so they are touching the paper stack without

Clear jams from the document feeder1. Turn the product off. 2. Open the document feeder cover. ENWWPaper feeds incorrectly or becomes jammed173

3. Lift the document feeder mechanism, andgently pull the jammed paper out. 4. Close the document feeder cover. 174 Chapter 6 Solve problems ENWW

Clear jams from the input trayCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects

3. Open the rear door.CAUTION: The fuser, located in the back ofthe product, is hot. Wait for the fuser to coolbefore continuing. 4. With both hands,

6. Close the rear output door. 7. Print a cleaning page, which removes excesstoner from the paper path.a. From the Home screen, touch the Setup butto

Clear jams from the output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects

Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv

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4. Open the Finishing menu.5. Select a type from the Media-type drop-down list.6. Click the Print button.Adjust color settings in the printer driverCh

4. Click the Automatic or Manual setting.●Automatic setting: Select this setting for most color print jobs●Manual setting: Select this setting to adju

Use paper that meets HP specificationsUse different paper if you are having any of the following problems:●The printing is too light or seems faded in

Calibrate the product to align the colorsIf the printed output has colored shadows, blurry graphics, or areas that have poor color, you mightneed to c

Print the Supplies Status pageThe Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the partnumber for th

Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con

Inspect the print cartridge for damage1. Remove the print cartridge from the product, and verify that the sealing tape has been removed.2. Check the m

Repetitive image defectsIf the product output has a consistent, repetitive defect, then use the table in this section to determinewhich part needs to

Use the printer driver that best meets your printing needsYou might need to use a different printer driver if the printed page has unexpected lines in

Improve print quality for copiesIf you encounter print quality problems in copied documents, review the solutions for printed documentslisted previous

1 Document and product basics●Purpose and scope●Documentation availability and localization●Software availability and localizationENWW 1

Clean the productClean the exteriorUse a damp lint-free cloth to wipe the exterior of the product.Clean the paper pathDuring the printing process, pap

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner.CAUTION: Do

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.3. Close the document feeder cover.Clean the touch s

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Solve walk-up USB printing problems●The USB Flash Drive menu does not open when you insert the USB accessory●The file does not print from the USB stor

Solve connectivity problems Solve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the ca

3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead ofthe IP address.4. If the IP address is correct, del

Solve wireless network problemsNOTE: Wireless models only.●Wireless connectivity checklist●The control panel displays the message: The wireless featur

The control panel displays the message: The wireless feature onthis product has been turned off1. Touch the Wireless Menu button.2. Touch the Turn Wir

Purpose and scopeThis software technical reference (STR) provides information about and troubleshooting tips for theprinting-system software for the p

Cannot connect more computers to the wireless product1. Make sure that the other computers are within the wireless range and that no obstacles block t

The wireless network is not functioning1. To verify if the network has lost communication, try connecting other devices to the network.2. Test network

Service mode functionsSecondary service menuUse the secondary service menu to print service-related reports and to run special tests. Customers donot

Table 6-3 Secondary service menu (continued)Menu item Sub-menu item DescriptionDisplay test This test verifies that the LEDs and characterson the c

The product automatically restarts.NVRAM initializationPerforming an NVRAM initialization resets the following settings and information:●All menu sett

The report contains the following possible results:●Pass: The report contains all of the current fax settings for review.●Fail: The cord is in the wro

Troubleshoot fax codes and trace reportsView and interpret fax error codesUse fax error codes from the fax activity log to solve problems with the pro

Table 6-4 Fax receive error codes (continued)Error code Description Solution226 The sending product has attempted to initiate asending diagnostic ses

Table 6-4 Fax receive error codes (continued)Error code Description Solution243 and 244 One of the following has occurred:●The user of the remote pro

Table 6-4 Fax receive error codes (continued)Error code Description Solution281 The receiving product has not received any data atthe start of a page

Documentation availability and localizationNOTE: For information about language support for the HP LaserJet Pro CM1410 Color MFP Seriesproduct, see CD

Table 6-4 Fax receive error codes (continued)Error code Description Solution291 This is not a communication error and it is notexpected that this err

Table 6-5 Fax send error codes (continued)Error code Description Solution316 The receiving product is setup to initiate documenttransmission, but it

Table 6-5 Fax send error codes (continued)Error code Description Solution325-328 (ECMerror)Telephone line conditions were very poor. 1. Reattempt the

Table 6-5 Fax send error codes (continued)Error code Description Solution380 The sending product has failed to issue a validresponse to a CTC frame.

Table 6-5 Fax send error codes (continued)Error code Description Solution386 The receiving product has failed to complete thethird phase of the initi

Table 6-5 Fax send error codes (continued)Error code Description Solution392 The receiving product has answered a fax sessionand completed the initia

Table 6-5 Fax send error codes (continued)Error code Description Solution396–409 An error occurred during a V.34 transmissionwhen the receiving produ

Table 6-5 Fax send error codes (continued)Error code Description Solution431 The transmitting product has not received aresponse after aborting a tra

1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Fax Reports button. 4. Touch the Print All fax Reports b

Print individual fax reports1. From the Home screen, touch the Fax button.2. Touch the Fax Menu button.3. Touch the Fax Reports button.4. Touch the na

User documentationThe following figure shows the Documentation screen, which appears when you click MoreOptions then Documentation on the main screen

Change the fax speedThe fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwidestandard for full-duplex modem

c. Open the Advanced Setup menu.d. Open the Fax Speed menu.e. Select the correct setting.●Turn off the Error Correction option.a. From the Home screen

●Check for a dial tone on the phone line by using the Start Fax button.●Make sure that the phone is working by disconnecting the product, plugging in

The Fax storage is full. message appears●Turn the product off then on.●Print stored faxes that have not been printed.a. Touch the Fax button, and then

The control panel displays the message "Storing page 1" and does notprogress beyond that message●Delete stored faxes from memory.a. From the

Unable to use speed dials●Make sure that the fax number is valid.●If an outside line requires a prefix, turn on the Dial Prefix option or include the

d. Open the Dial Prefix menu.e. Select the On setting.NOTE: To send a fax without a prefix, when the Dial Prefix option is turned on, send the faxmanu

Solve problems receiving faxes●The fax does not respond●An error message displays on the control panel●A fax is received but does not print●Sender rec

d. Open the Rings to Answer menu.e. Select the correct setting.●Plug the answering machine into the “telephone” port.●If the product has a telephone h

e. Open the Distinctive Ring menu.f. Select the correct setting.●Buy a dedicated line for faxing.●Set the Answer Mode option to the Manual setting.a.

HP LaserJet Pro CM1410 Color MFP Series Install NotesThe HP LaserJet Pro CM1410 Color MFP Series Install Notes (in .HTM format) contain importantinfor

●Try a different phone cord.●Plug the product phone cord into a jack for another phone line.●Make sure the telephone line and phone wall jack are acti

c. Open the Fax Activity Log menu.d. Select the Print Log Now option.●If the error persists, contact HP. See www.hp.com/support/CM1410series or the su

Sender receives a busy signalA handset is connected to the product●Make sure the phone is hung up.●Change the Answer Mode option to match the product

Solve general fax problems ●Faxes are sending slowly●Fax quality is poor●Fax cuts off or prints on two pagesFaxes are sending slowlyThe product is exp

Fax quality is poorFax is blurry or light.●Increase fax resolution when sending faxes. Resolution does not affect received faxes.a. Open the Setup me

d. Open the Fit to Page menu.e. Select the On setting.NOTE: If the Fit to Page setting is off and the Default Paper Size setting is set to letter, a l

236 Chapter 6 Solve problems ENWW

7 Engineering DetailsIntroductionThis chapter presents engineering detail for the following topics:●Printing print-ready documents●Paper and print med

Printing print-ready documents Several methods are available for printing documents independently of the original software programthat was used to cre

Print-ready file printing by using FTP on a direct networkconnectionIf the HP LaserJet Pro CM1410 Color MFP Series uses a direct network connection, u

Figure 1-2 Installation software CD – Administrator Documentation screenHP Driver Configuration Utility User GuideTo view this guide from the softwar

Macintosh operating systems1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirectpage is the second page of the

Windows 2000 Service Pack 3, Windows XP, Windows Server 2003,Windows Server 2008, or Windows VistaThe print-ready file can be sent directly to the pro

Complete the following steps to print a print-ready file by using the LPR command.1. Make note of the TCP/IP address on the Embedded Jetdirect page. T

Paper and print media●Media sources and destinations●Source commands●Media typesMedia sources and destinationsThe following table shows the standard a

Media typesMedia-type commandsThe PCL 5 escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is the number ofchar

Installation notes●I. INTRODUCTION●II. INSTALLATION INSTRUCTIONS●III. LATE-BREAKING INFORMATION●IV. TECHNICAL ASSISTANCE●V. LEGAL STATEMENTSI. INTRODU

●HP LaserJet Fax Setup Utility (multifunction products only)●HP LaserJet Fax Driver (multifunction products only)NOTE: The minimum software may be ins

HP ToolboxFXThe printing system software includes HP ToolboxFX software. HP ToolboxFX provides product statusinformation such as toner and paper level

6. Double click the AUTORUN.EXE file.7. When the main menu appears, click Install button to start the software installation.8. Follow the onscreen ins

6. Browse to the printer driver location using one of the following options:●CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating sy

Software availability and localizationThis section provides information about the availability of the HP LaserJet Pro CM1410 Color MFPSeries printing-

UNINSTALLERThe uninstall utility is available if the recommended or minimum software has been installed. TheUninstaller removes the HP printing system

and then upgrade to the new operating system. After the operating system upgrade is complete,reinstall your HP product using the latest software avail

The information contained herein is subject to change without notice.The only warranties for HP products and services are set forth in the express war

IndexSymbols/Numerics2ndary service menu 202Aaccessories, automaticconfiguration 20administratordocumentation 5Adobe Acrobat Readerprinting PDF files

custom paper typesadding 74Ddata-store parameters 244DDUsee HP Driver DeploymentUtility 24, 44defaultsNVRAM initialization 204defaults, restoring 203d

HP Driver Deployment Utilitycommon problems 51HP Driver Deployment Utility(DDU) 24, 44HP Driver Diagnostic Printer CheckTool 26HP Driver Preconfigurat

memoryincluded 114Macintosh requirements 112NVRAM initialization 204menucontrol panel, access 133copy 145fax 146Fax setup 136Network config 144Quick F

Copy Count settings, Advancedtab 67device services, Services tab97Device Settings tab content 98Document Options setting,Advanced tab 68Document Optio

RReadiris softwarefile types supported 29Windows 17receiving faxeserror report, printing 219log, HP ToolboxFX 128receiving faxes, troubleshooting206re

TWAINdriver 17TXT files, command-line printing238types, mediaHP ToolboxFX settings 130types, papercommands 244UuninstallMacintosh software 118UNIX OSd

The Utilities folder contains the files to run these stand-alone utilities:●FileToEmail●Scrubber8 Chapter 1 Document and product basics ENWW

260 Index ENWW

© 2010 Hewlett-Packard Development Company, L.P.www.hp.com

CD versions and language supportThe product printing-system software CD is available with the following components and languages.Table 1-2 Software C

HP LaserJet Pro CM1410 Color MFPSeriesSoftware Technical Reference

Table 1-2 Software CD supported languages (continued)Language Two-letter abbreviation HP-preferred name File designationSlovak SK Slovak SKWWSlovenia

Driver languagesThe product provides driver support in the following languages.Table 1-3 Supported printer driver languagesComponent Language listHP

Installer languagesThe product provides installer component support in the following languages.Table 1-4 Installer component languagesComponent Langu

Documentation languagesThe product provides documentation in the following languages.Table 1-5 Documentation languagesComponent Language list●HP Lase

14 Chapter 1 Document and product basics ENWW

2 Windows software descriptionIntroductionThe product comes with software and installers for Microsoft Windows and Apple Computer, Inc.,Macintosh syst

Windows printing-system softwareThis section contains information about the following topics:●Windows printing-system software●HP Color LaserJet print

Table 2-1 Software components for Windows (continued)Component DescriptionDriver software Use the driver software to print, fax, and scan with the co

HP Color LaserJet print driversHP LaserJet Pro CM1410 Color MFP Series print drivers provide the printing features andcommunication between the comput

Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find driver-version information:1. In Windows Vista and W

Copyright and license©2010 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission i

Driver configuration for Windows The HP print drivers feature bidirectional communication technology which, in supported environments,provide automati

If bidirectional-communication software has been installed previously, EAC is not activated, and thepre-existing bidirectional-communication software

Table 2-4 EAC availability in Novell Netware environmentsMethod Connection type NovellNetware 4.x Netware 5.xBindery queue NDS queue Bindery queue U

5. If necessary, click Installable Options to expand it and show the options.6. In the Automatic Configuration drop-down menu, select Update Now.7. Cl

differently, either to support established product installation workflows or to leave the deployment andinstallation of the driver entirely up to the

Lockable features The following driver features can be locked to prevent end-users from changing settings:●Print on Both Sides (duplex). The options a

HP Driver Diagnostic Printer Check ToolThe HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use todetermine whe

HP Customer Participation ProgramAfter the product is installed, you have the option of participating in HP's voluntary program forcommunication

Scan software●Scan methods●HP Scan software●Scan driversScan methodsScan from the product by using any of the following methods:●From the product cont

HP Scan softwareUse the HP Scan software to scan from the product and then complete any of the following tasks withthe data:●Save the scanned item to

Table of contents1 Document and product basics ... 1Purpose a

The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults button,a Advanced Settings button, and a Scan button.Fi

Figure 2-3 Scan Setup Options dialog boxNOTE: The Change the destinations that show up on the all-in-one control panelwhen I press the <Scan To>

Every time the HP Scan software is used, an HPPSCAN6.LOG file is generated in the current user'stemporary directory. The HPPSCAN6.LOG file append

Table 2-7 Available scan settingsOption Scan settingsResolutionNOTE: Scanning at higher resolution requires longer scantimes and more memory.●75 dpi●

WIA driverNOTE: The WIA driver does not support duplex scanning.Use any of the following methods to open the Windows Image Acquisition (WIA) scanning

feeder or flatbed scanning, but does not support duplex scanning. The WIA scan driver supports thefollowing file types:●.BMP●.JPG●.GIF●.TIFF●.FPX●.PNG

HP LaserJet Send Fax softwareUse the HP LaserJet Send Fax software to send faxes from the computer. To use the HP LaserJetSend Fax software, click Sta

Fax to multiple recipientsTo send a fax to multiple recipients, use the HP LaserJet Send Fax software to create a recipient listby using one of the fo

Font supportThe basic fonts listed here are included with Microsoft Windows software. The additional PS fonts areavailable on the CD that came with th

Table 2-8 Default fonts (continued)Font name Font style File nameCG Omega Bold CGOR65W.TTFCG Omega Bold Italic CGOR66W.TTFCG Omega Italic CGOR46W.TTF

Scan software ... 28Scan methods

Table 2-8 Default fonts (continued)Font name Font style File nameITC Bookman Demi Italic BOKR76W.TTFITC Zapf Chancery Medium Italic CHANC___.TTFITC Z

Table 2-9 Additional PS emulation fontsFont name Font style File nameAlbertus MT Regular PS_12639.TTFAlbertus MT Italic PS_12640.TTFAlbertus MT Lt Re

Table 2-9 Additional PS emulation fonts (continued)Font name Font style File nameGillSans Bold Italic PS_13875.TTFGillSans Condensed Regular PS_14053

Table 2-9 Additional PS emulation fonts (continued)Font name Font style File nameLubalin Graph Italic PS_12623.TTFMarigoldPS Regular PS_94073.TTFMona

HP Driver Deployment UtilityThe HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers ontoa client computer. I

●Microsoft Windows Server 2008 64-Bit Edition●Microsoft Windows Vista●Microsoft Windows Vista (64-bit)●Microsoft Windows 7Install and run the HP DDUIn

Figure 2-6 Package SourceDriver Directory—Use the Select Driver button to enter the directory where the print driver residesby browsing or typing it

For print drivers that support preconfiguration, the check box below will be enabled. Selecting this willrun a configuration dialog after clicking the

checking. The administrator is responsible for identifying the product using either the correct IP address,the Hardware address, or the Hostname.●IP A

Figure 2-8 HP DDU Driver Configuration settingsHP DDU Frequently Asked QuestionsHow do I use the HP DDU to deploy a direct connect driver with precon

Paper/Output ... 66Copy Count ...

4. From Create Package section:a. If you want to suppress any error messages, select the Suppress all end user errormessages checkbox.b. Click the Cre

5. From Create Package section:a. If you want to suppress any error messages, select the Suppress all end user errormessages checkbox.b. Click the Cre

How do I uninstall HP DDU?Delete all the files in the root HP DDU directory.NOTE: No registry changes have been made with this utility.52 Chapter 2

3 Install Windows printing-systemcomponentsThe HP LaserJet Pro CM1410 Color MFP Series comes with software and installers for MicrosoftWindows and App

Install overviewThe software for the HP LaserJet Pro CM1410 Color MFP Series product is available from the printing-system software CD.For all support

General Windows installation instructions●General Windows installation for direct connections●General Windows installation for network connections●Pri

To use the printer-driver only software solution with a direct USB connection, a USB Print port must havealready been created by a previous installati

To install the HP postscript level 3 emulation printer driver, navigate to the appropriate folder andselect the appropriate file:●For 32-bit: \Drivers

Use the following instructions to install the printing-system software on a computer that is running Win7, Windows XP, or Windows Vista, and is connec

4. On the Install Printer Software screen, click Have Disk... The Install from Disk dialogbox appears.5. Insert the printing-system software CD into

Print on both sides manually ... 86Flip Pages Up ...

end-user processes and software programs. A user-mode printer driver that functions incorrectly canterminate (or “crash”) only the process in which it

4 HP PCL 6 print driver and HP PSUniversal Print Driver for WindowsIntroductionThis chapter describes the features of the HP LaserJet Pro CM1410 Color

●Printing Shortcuts tab features●About tab featuresAccess print driversDepending on the operating system on which you are installing the print drivers

Properties driver tabsThis set of tabs controls the driver behavior and driver connections. To gain access to the Propertiestabs, follow these steps:1

Help systemThe HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing andconfiguration options.“What's th

Figure 4-1 An Incompatible Print Settings messageTo resolve the conflicting settings, click Restore my previous settings., and then click OK. Thedriv

Advanced tab featuresNOTE: The Advanced tab is located on the Printing Preferences tab set. For information abouthow to access these tabs, see Printin

Copy CountCopy Count specifies the number of copies to print. This driver setting is useful for software programsthat do not provide a copy count. If

Document OptionsThe Document Options setting contains the following controls:●Advanced Printing Features●Print Optimizations●Printer Features●Layout O

●Raster CompressionUse the Raster Compression feature to select the graphics-compression method:◦Automatic. The software determines the best compressi

Cardstock Heavy ... 106Glossy/Presentation ...

Paper/Quality tab featuresNOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For informationabout how to access these tabs, s

The settings in the Paper Options group box are described in the following order:●Paper sizes●Custom Paper Size●Paper source●Paper type●Special pagesP

The name that appears in the Name text box depends on the following conditions:●If a saved custom paper size has been selected from the drop-down menu

●Manual Feed in Tray 1●Tray 1 (100-sheet multipurpose tray)The default setting is Automatically Select. When this setting is selected, the HP LaserJet

◦HP Color Laser Photo Glossy 220g◦HP Color Laser Photo Glossy 220g (faster printing)◦HP Color Laser Photo Glossy 220g (high gloss)◦Card Glossy 176-220

CoversTo use specific cover settings, click Covers in the Special Pages group box.Use the Covers options to include a blank or preprinted cover on a d

The following are the Insert blank or preprinted pages options:●Blank or preprinted sheet before page(s): Specify where in the document you want toins

Print Quality drop-down menuUse this control to select print quality. ImageREt settings precisely control colors by combining up to 4colors and varyin

Effects tab featuresNOTE: The Effects tab is located on the Printing Preferences tab set. For information about howto access these tabs, see Printing

Resizing OptionsThe Resizing Options group box consists of the following controls:●Actual Size (default)●Print Document On●Scale to Fit●% of Actual Si