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Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the notebook
and inspect cables and plugs for bent or broken pins
or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart 2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N
- Maintenance and Service 1
- Maintenance and Service Guide 2
- First Edition: February 2005 2
- Contents 3
- 1.1 Features 6
- 1.2 Resetting the Notebook 8
- 1.3 Power Management 9
- 1.4 External Components 9
- Table 1-1 10
- Front Components 10
- HP Pavilion ze2000 10
- Product Description 11
- Table 1-2 12
- Compaq Presario M2000 12
- Table 1-3 14
- Right-Side Components 14
- Table 1-4 15
- Table 1-5 18
- Left-Side Components 18
- Table 1-6 20
- Table 1-7 21
- Rear Panel Components 21
- Table 1-9 24
- Keyboard Components 24
- Table 1-10 26
- Table 1-11 27
- Top Components 27
- Table 1-12 29
- Table 1-13 31
- Bottom Components 31
- Table 1-14 33
- 1.5 Design Overview 35
- Troubleshooting 36
- Selecting from the Main Menu 37
- Table 2-2 38
- Security Menu 38
- Selecting from the Tools Menu 39
- Table 2-5 40
- (if applicable) 49
- Connection 61
- Illustrated Parts Catalog 62
- 3.2 Notebook Major Components 63
- Table 3-1 64
- Miscellaneous Plastics Kit 73
- Table 3-2 74
- 3.4 Mass Storage Devices 75
- Table 3-3 76
- Mass Storage Devices 76
- 3.5 Miscellaneous 77
- Table 3-5 79
- Removal and Replacement 86
- Preliminaries 86
- 4.2 Service Considerations 87
- 4.3 Preventing Damage to 88
- Removable Drives 88
- Precautions 90
- 4.6 Workstation Precautions 91
- 4.7 Grounding Equipment and 91
- Procedures 94
- 5.1 Serial Number 95
- Disassembly Sequence Chart 96
- Disassembly 98
- Removing the Battery Pack 99
- Removing the Hard Drive Cover 100
- Removing the Hard Drive 101
- 5.4 Notebook Feet 103
- 5.5 Optical Drive 104
- Removing the Optical Drive 105
- 5.6 Memory Module 106
- Removing the Memory Module 108
- Mini PCI Communications Card 109
- Spare Part Number Information 109
- 5.8 Keyboard Cover 112
- Removing the Keyboard Cover 114
- 5.9 LED Board 115
- Removing the LED Board 116
- 5.10 Keyboard 117
- Removing the Keyboard Screws 118
- Releasing the Keyboard 119
- 6. Remove the keyboard 120
- 5.11 Display Assembly 121
- 6. Open the display 123
- 5.12 Base Enclosure 126
- Removing the Base Enclosure 131
- 5.13 Speaker Assembly 132
- Removing the Speaker Assembly 133
- 5.14 Heat Sink 134
- 5. Remove the heat sink 3 135
- 5.15 Fan 136
- 4. Remove the fan 2 137
- 5.16 Processor 138
- Removing the Processor 139
- 5.17 Battery Connector Board 140
- 5.18 Power Connector Board 143
- 5.20 Bluetooth Board 147
- Removing the Bluetooth Board 148
- 5.21 System Board 149
- Releasing the System Board 154
- Removing the System Board 155
- Specifications 156
- (Continued) 157
- Table 6-2 158
- 15.0-inch, XGA, Display 158
- Table 6-3 159
- Hard Drives 159
- Table 6-4 160
- Table 6-5 161
- 24X DVD/CD-RW Combo Drive 161
- Table 6-6 163
- Table 6-7 165
- 8X DVD-ROM Drive 165
- Table 6-8 167
- 24X CD-ROM Drive 167
- Table 6-9 168
- System DMA 168
- Table 6-10 168
- System Interrupts 168
- Table 6-11 170
- System I/O Addresses 170
- Table 6-12 173
- System Memory Map 173
- Connector Pin Assignments 174
- Table A-2 175
- RJ-45 (Network) 175
- Table A-3 176
- S-Video-Out 176
- Table A-4 177
- External Monitor 177
- Table A-5 178
- RJ-11 (Modem) 178
- Table A-6 179
- Audio-In (Microphone) 179
- Table A-7 179
- Audio-Out (Headphone) 179
- Power Cord Set Requirements 180
- General Requirements 181
- Country-Specific Requirements 182
- Screw Listing 184
- Table C-1 185
- Black PM2.0×5.0 Screw 185
- Table C-2 186
- Silver PM2.5×4.0 Screw 186
- Table C-3 187
- Black PM2.0×6.0 Screw 187
- (Continued) 188
- Table C-4 191
- Black PM2.0×7.0 Screw 191
- Table C-5 194
- Silver PM2.0×5.0 Screw 194
- Silver PM2.0×3.0 Screw 196
- Table C-6 196
- Table C-7 197
- Black PM2.0×4.0 Screw 197
- Table C-8 200
- Black PM2.0×16.0 Screw 200
- Table C-10 206
- Phillips PM1.5×3.5 Screw 206
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Mi laptop HP Pavilion ze2000 no reproduce nada de audio, solución