HP ZBook 14u G4 Mobile Workstation Bedienungsanleitung PDF herunterladen (Seite 25)

Bottom

Component Description

(1) Docking connectors (2) Connect an optional docking device.

(2) Vents (2) Enable airow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal

for the internal fan to cycle on and o during routine

operation.

Bottom 13

1 2 ... 20 21 22 23 24 25 26 27 28 29 30 ... 190 191

Maintenance and Service Guide 1
Safety warning notice 5
Table of contents 7
1 Product description 13
Display 7 19
Using the hot keys 24
Bottom 13 25
Component 27
(2) Product number 27
(3) Serial number 27
(4) Warranty period 27
3 Illustrated parts catalog 28
Computer major components 17 29
Plastics Kit 32
Mass storage devices 33
Cable Kit 34
Miscellaneous parts 34
Miscellaneous parts 23 35
Tools required 36
Service considerations 36
Cables and connectors 37
Drive handling 37
Grounding guidelines 38
Workstation guidelines 39
Equipment guidelines 40
Customer Self-Repair parts 41
Description Spare part number 46
Hard drive 47
Solid-state drive (SSD) 49
Memory modules 50
WLAN/Bluetooth combo card 52
WWAN module 54
Keyboard 56
10. Remove the keyboard (8) 58
RTC battery 60
Internal base plate 61
Heat sink/fan assembly 63
Fingerprint reader assembly 65
Touchpad board 67
NFC module 68
Smart card reader board 69
USB/audio board 71
System board 72
Speaker assembly 75
Display assembly 76
Power button board 83
Top cover 85
8 Troubleshooting guide 88
Resources 89
General troubleshooting steps 89
Identify the issue 90
2. Examine the environment 92
Analyze the issue 93
Table 8-5 Boot-error codes 99
Resolve the issue 101
13. Replace the system board 104
Helpful Hints 105
During operation 106
Consulting with HP Service 106
Power-on issues 107
AC adapter issue 110
Battery discharges too fast 112
Burnt smell 113
No video (with power) 113
Blinking lights 114
Diagnostics error messages 115
Performance (OS) 116
Intermittent shutdown 117
Blue screen 118
No wake up 121
Unresponsive 123
Slow performance 123
Incorrect time and date 124
Display anomalies 125
Dead pixel 127
No video (internal) 127
No video (external) 128
DisplayPort/VGA 128
Touch screen 130
I/O devices 131
Keyboard point stick 132
Keyboard backlight 132
TouchPad 133
Smart card reader 137
Thunderbolt (TB) 139
Read-write error 142
Blue screen (BSOD) error 142
Noisy hard drive 143
Mechanical 144
Noise (sound) 145
Fan runs constantly 146
Thermal shutdown (hot) 147
Stuck power button 147
Additional information 148
Processor not executing code 149
Memory module error 149
Failure - System Board Error 150
Error message list 153
Bug check symbolic names 153
Use Windows Debugging Tool 154
Additional information 143 155
6. Open the crash dump le 157
Additional information 145 157
Lookup for Bug Check 0xC2 158
Cable management 160
Connector types 161
Using Computer Setup 163
Updating the BIOS 164
Downloading a BIOS update 165
11 Backup and recovery 169
Using Windows tools 170
Restore and recovery 171
12 Specications 175
Hard drive specications 177
Nonvolatile memory usage 183
Questions and answers 185
15 Recycling 187

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HP ZBook 14u G4 Mobile Workstation Bedienungsanleitung Seite 25

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