HP ZBook 14u G4 Mobile Workstation Bedienungsanleitung PDF herunterladen (Seite 143)

Noisy hard drive

IMPORTANT: An SSD has no moving parts, so it does not make loud or clicking noise.

Depending on type and rotational speed, some hard drives will make more noise then others.

Not all noises are related to the fan or hard drive.

Symptoms

●

Loud noise from hard drive

●

Clicking noise from hard drive

●

Still boots to operating system

and operates normally

Possible causes

BIOS, hard drive rmware, driver, faulty drive, power supply (AC adapter).

Troubleshooting steps

1. Update BIOS and hard drive rmware.

2. Examine AC adapter to be sure that it is not faulty or overloaded. Disconnect all

peripherals (USB storages, dock, etc.).

3. Remove hard drive to isolate the noise.

4. Test the hard drive on a veried working computer if the noise continues. If the hard

drive makes the same noise or clicking sounds, the sounds are either normal sounds

for the hard drive or a fault with the hard drive.

5. Verify original hard drive connection and ex cable. Reseat hard drive and connection.

6. Run HP PC Hardware Diagnostics (UEFI). If failed, record failure code and have the hard

drive replaced.

7. If no error with HP PC Hardware Diagnostics (UEFI), perform disk defragmentation

(some hard drives make a clicking noise when highly fragmented).

Tips & tricks For optimal system performance, place your operating system and all of your most

commonly used applications and les on the fastest hard drive or solid-state drive and on

the fastest areas on the drive (primary partition of 200 GB max).

See Improving System Performance. Also, see Routine Maintenance for Performance

Improvement on page 141).

Common issues and possible solutions 131

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HP ZBook 14u G4 Mobile Workstation Bedienungsanleitung Seite 143