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Troubleshooting 111
Troubleshooting
Troubleshooting resources
The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_TSG_v1_en)
• French (http://www.hp.com/support/ProLiant_TSG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)
• German (http://www.hp.com/support/ProLiant_TSG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)
The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_EMG_v1_en)
• French (http://www.hp.com/support/ProLiant_EMG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)
• German (http://www.hp.com/support/ProLiant_EMG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- • 8 drive LFF configuration 8
- Front panel LEDs and buttons 9
- Item Description Status 10
- Press and release the panel 10
- Systems Insight Display LEDs 11
- Rear panel components 13
- Rear panel LEDs and buttons 14
- System board components 15
- System maintenance switch 16
- NMI functionality 17
- DIMM slot locations 17
- SAS and SATA device numbers 18
- Drive LED definitions 19
- PCIe riser cage LED 19
- Hot-plug fans 21
- Component identification 22 22
- Operations 23
- Remove the access panel 25
- Install the access panel 25
- Remove the fan cage 26
- Remove the hot-plug fan 27
- Remove the air baffle 34
- Rack planning resources 36
- Optimum environment 36
- Temperature requirements 37
- Power requirements 38
- Rack warnings 39
- Installing hardware options 40
- Registering the server 43
- Introduction 44
- Processor option 44
- Install the air baffle 51
- Memory options 52
- HP SmartMemory 54
- Population order 55
- DIMM identification 56
- Memory configurations 57
- Installing a DIMM 58
- Hot-plug hard drive options 59
- Controller options 61
- 8 or 16 drive SFF 65
- 8 drive LFF 65
- Optical drive option 66
- FlexibleLOM option 69
- Expansion board options 71
- Remove the PCI riser blank 75
- Hard drive cage option 76
- Disconnect the cable 78
- Install the fan cage 83
- 2U rack bezel option 86
- Cabling 90
- Optical drive cabling 91
- FBWC cabling 92
- Chipset SATA cable option 93
- 150W PCIe power cable option 97
- Server mode 98
- HP product QuickSpecs 98
- HP iLO Management Engine 98
- Active Health System 99
- Intelligent Provisioning 100
- HP Insight Diagnostics 101
- Erase Utility 101
- HP Service Pack for ProLiant 102
- HP ROM-Based Setup Utility 103
- Auto-configuration process 104
- Using RBSU 104
- Boot options 105
- Configuring AMP modes 105
- Utilities and features 106
- ROMPaq utility 107
- Automatic Server Recovery 107
- USB support 107
- Keeping the system current 108
- Software and firmware 109
- Version control 109
- ProLiant servers 109
- Troubleshooting 111
- Battery replacement 112
- Battery replacement 113 113
- Regulatory information 114
- Electrostatic discharge 115
- Specifications 116
- Support and other resources 121
- Customer Self Repair 123
- Reparo feito pelo cliente 125
- Acronyms and abbreviations 129
- Trusted Platform Module 131
- Version Control Agent 131
- Documentation feedback 132
- Index 133 133
- Index 134 134
- Index 135 135
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