Hp ProLiant DL120 G7 Server Bedienungsanleitung Seite 69
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Troubleshooting 69
For the location of server LEDs and information on their statuses, see the server documentation on the HP
website (http://www.hp.com/support).
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 69)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page 70)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 69)
• General diagnosis flowchart (on page 70)
• Server power-on problems flowchart (on page 72)
• POST problems flowchart (on page 75)
• OS boot problems flowchart (on page 77)
• Server fault indications flowchart (on page 78)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item See
1
"General diagnosis flowchart (on page 70)"
2
"Power-on problems flowchart ("Server power-on problems flowchart" on
page 72)"
3
"POST problems flowchart (on page 75)"
4
"OS boot problems flowchart (on page 77)"
5
"Server fault indications flowchart (on page 78)"
- HP ProLiant DL120 G7 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs 8
- Rear panel components 8
- Rear panel LEDs 9
- System board components 10
- System maintenance switch 11
- System board LEDs 11
- NMI functionality 12
- DIMM slot locations 12
- SAS and SATA drive LEDs 13
- BBWC module LEDs 14
- Fan locations 15
- T-10/T15 Torx screwdriver 16
- Operations 17
- Remove the access panel 18
- Install the access panel 18
- Remove the PCIe riser cage 18
- Install the PCIe riser cage 19
- Remove the air baffle 19
- Install the air baffle 20
- Operations 21 21
- Rack planning resources 22
- Optimum environment 22
- Temperature requirements 23
- Rack warnings 24
- Installing hardware options 25
- Setup 26 26
- Registering the server 27
- Introduction 28
- Memory options 28
- DIMM identification 29
- Memory configuration 30
- Installing a DIMM 30
- Drive options 31
- Removing a drive 32
- Optical drive option 33
- Expansion board option 36
- Storage controller option 37
- Remove the rear bracket 41
- Remove the ATX power supply 41
- Cabling 48
- Internal USB cabling 49
- BBWC battery cabling 50
- Optical drive cabling 51
- SATA cabling 51
- SAS cabling 52
- • SFF model 53
- Configuration and utilities 54
- Using RBSU 55
- Auto-configuration process 55
- Array Configuration Utility 56
- • Selecting the boot volume 57
- Management tools 58
- Diagnostic tools 59
- Integrated Management Log 60
- Keeping the system current 61
- ProLiant Support Packs 62
- Firmware 62
- HP Smart Update Manager 62
- Care Pack 63
- Troubleshooting 64
- Warnings and cautions 65
- Symptom information 66
- Loose connections 68
- Service notifications 68
- Server health LEDs 68
- Troubleshooting flowcharts 69
- General diagnosis flowchart 70
- Symptoms: 72
- Troubleshooting 74 74
- POST problems flowchart 75
- OS boot problems flowchart 77
- Troubleshooting 78 78
- • Redundancy failure 79
- (http://www.hp.com/support) 80
- Troubleshooting 81 81
- Battery 82
- FCC rating label 83
- Japanese class A notice 85
- BSMI notice 86
- Korean class A notice 86
- Chinese notice 86
- Laser compliance 86
- Battery replacement notice 87
- Electrostatic discharge 88
- Specifications 89
- Specification Value 90
- Support and other resources 91
- Customer Self Repair 93
- Reparo feito pelo cliente 95
- Acronyms and abbreviations 99
- Version Control Agent 101
- Documentation feedback 102
- Index 103 103
- Index 104 104
- Index 105 105
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