Hp Netserver E Server series Bedienungsanleitung Seite 32
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Chapter 5 Error Message Reference
28
Code Description Recommended Action
001Eh The detected CPU
Speed is not the
same as specified.
Check jumpers or switches on the system board to be sure they are set properly
according to the technical reference label or card.
0020h NDP not ready. 1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0021h Cannot reset the
NDP.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0022h NDP control word
read or write error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0023h NDP control word
read or write error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0024 NDP control word
read or write error.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
- HP NetServer DiagTools 1
- Audience Assumptions 2
- Contents 3
- 1 DiagTools Overview 5
- DiagTools Capabilities 6
- Hardware Detection 7
- About Error Messages 7
- Chapter 1 DiagTools Overview 8
- 2 Preparing to Run DiagTools 9
- Diskette) 13
- Running the Basic Tests 14
- To Create A Support Ticket 18
- Preparation in Advance 21
- Distant Server 21
- Select the Utility Partition 22
- Main Menu in Text Mode 22
- 5 Error Message Reference 29
- Memory Test Menu 47
- KBD (Keyboard) Tests 55
- SCSI Device Tests 56
- Misc Tests 61
- Video Test 63
- IDE CD-ROM 63
- Multiprocessor Test 64
- A Test Menus 73
- Advanced System Tests 74
- B Test Descriptions 75
- Appendix B Test Descriptions 76
- C Batch Menu 83
- Run Batch 84
- Batch Help 84
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