Hp Color LaserJet 5550 Printer series Bedienungsanleitung

usehp color LaserJet 5550,5550n, 5550dn,5550dtn, 5550hdn

Status tab ...120Troubleshooting ta

1. Open the tray.2. Adjust the rear paper guide by squeezing the guide adjustment latch and sliding theguide to the length of the media being used.3.

4. Load media face-up, making sure that the stack height of the paper does not exceed themaximum stack height mark in the tray.5. Verify that the tray

Loading undetectable/standard size media into Trays 2, 3, 4,and 5Follow this procedure to load undetectable standard-size paper in the tray. The undet

2. Slide the paper width and length guides all the way out.3. Load media face-up, making sure that the stack height of the paper does not exceed thema

6. Close the tray.7. The printer displays the tray size and type configuration8.If the size and type are correct, press to accept the settings, and e

1. Open the tray.2. Slide the paper width and length guides all the way out.ENWW Configuring input trays 91

3. Load media face-up, making sure that the stack height of the paper does not exceed themaximum stack height mark in the tray.4. Slide the paper widt

9.If the size and type are correct, press to accept the settings and exit the message. Ifthe settings are not correct, continue with this procedure.N

7. Press to select the correct size.NoteDepending on the tray you are configuring and the size selected, the printer might promptyou to adjust the t

Printing on special mediaUse these guidelines when printing on special types of media.NoteSpecial media such as envelopes or cardstock should be print

Control panel message types ...154Status messages ...

Colored paper● Colored paper should be of the same high quality as white xerographic paper.● Pigments used must be able to withstand the printer fusin

LabelsNoteFor printing labels, set the tray’s media type to LABELS in the printer control panel. SeeConfiguring input trays. When printing labels, use

HP LaserJet Tough paperTough paper is a robust plastic film that will not tear and withstands the weather. Whenprinting on HP LaserJet Tough paper, us

Two-sided (duplex) printingSome printer models are capable of automatic duplex printing (printing on both sides of apage). To find out which models su

● For best results, avoid two-sided printing with rough-textured, heavy-weight media.● When duplexing preprinted media such as letterhead or forms, lo

7. Press or to select ON to enable two-sided printing or OFF to disable two-sidedprinting.8. Press to set the value.9. Press to highlight DUPLEX

NoteIf total sheets exceed the Tray 1 capacity for manual duplex jobs, feed the top 100 sheetsand press . When prompted, feed the next 100 sheets and

12. Press or to highlight the value for Y from Step 6 and press to select.These procedures may be repeated for each of the trays installed in th

Special printing situationsUse these guidelines when printing on special types of paper.Printing a different first pageUse the following procedure to

NoteThe printer feeder supports up to 312 mm wide, but the printer driver is limited to 304 mm.For more information about how to access the printer dr

Print quality troubleshooting ...230Print quality proble

NoteTo use the Private Job and Proof and Hold features, you must have a minimum of 192 MB ofmemory: 160 MB DDR plus 32 MB of additional memory on the

5. Press to select your USER NAME.6. Press to highlight a JOB NAME.7. Press to select the JOB NAME.PRINT is highlighted.8. Press to select PRINT.

2. RETRIEVE JOB is highlighted.3. Press to select RETRIEVE JOB.4. Press to highlight your USER NAME.5. Press to select your USER NAME.6. Press to

13. Press to print the job.Deleting a private jobA private job can be deleted from the printer control panel. You can delete a job withoutprinting i

Managing memoryThis printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additionalmemory on the formatter board. You can add additional

Managing the printerThis chapter describes how to manage the printer. The following topics are covered:●Printer information pages●Using the embedded W

Printer information pagesFrom the printer control panel, you can print pages that give details about the printer and itscurrent configuration. The pro

The message PRINTING STOPPED appears on the display until the printer finishes printingthe configuration page. The printer returns to the Ready state

DemoA demo page is a color photograph that demonstrates print quality.1. Press MENU to enter the MENUS.2. Press to highlight INFORMATION.3. Press to

4. Press to highlight PRINT FILE DIRECTORY.5. Press to select PRINT FILE DIRECTORY.The message Printing... FILE DIRECTORY appears on the display un

Material restrictions ...267Material Safety Data S

Using the embedded Web serverWhen the printer is directly connected to a computer, the embedded Web server issupported for Windows 98 and later. In or

Information tabThe Information pages group consists of the following pages.● Device Status. This page displays the printer status and shows the life r

Networking tabThis tab allows the network administrator to control network-related settings for the printerwhen it is connected to an IP-based network

Using the HP ToolboxThe hp Toolbox is a Web application that you can use for the following tasks:● Check the printer status.● Configure the printer se

HP Toolbox sectionsThe HP Toolbox software contains the following sections:●Status tab●Troubleshooting tab●Alerts tab●Documentation tab●Device Setting

Alerts tabThe Alerts tab allows you to configure the printer to automatically notify you of printer alerts.The Alerts tab has links to the following m

122 Chapter 5 Managing the printer ENWW

ColorThis chapter describes how the HP Color LaserJet 5550 series printer provides great colorprinting. This chapter also describes ways to produce th

Using colorThe HP Color LaserJet 5550 series printer offers great color printing as soon as you set upthe printer. It provides a combination of automa

sRGBStandard red-green-blue (sRGB) is a world-wide color standard originally developed byHP and Microsoft as a common color language for monitors, inp

xii ENWW

Managing printer color optionsSetting color options to Automatic will typically produce the best possible print quality forcolor documents. However, t

Two values are available for the Neutral Grays setting:● Black Only generates neutral colors (grays and black) using only black toner. Thisguarantees

Matching colorsThe process of matching printer output color to your computer screen is quite complexbecause printers and computer monitors use differe

Printing color samplesTo use the Color samples, select the Color sample that is the closest match to the desiredcolor. Use the sample’s color value in

130 Chapter 6 Color ENWW

MaintenanceThis chapter describes ways to maintain your printer. The following topics are covered:●Managing the print cartridge●Changing print cartrid

Managing the print cartridgeBe sure to use genuine HP print cartridges for the best printing results. This section providesinformation on proper use a

Print cartridge storageDo not remove the print cartridge from its package until you are ready to use it.CAUTIONTo prevent damage to the print cartridg

Checking the print cartridge lifeYou can check the print cartridge life using the printer control panel, the embedded Webserver, printer software, or

NoteIf you want to order supplies, click Order Supplies. This opens a browser that produces aURL from which to purchase supplies. Select the supplies

Printer basicsThis chapter contains information on setting up your printer and becoming familiar with theprinter features. The following topics are co

2. Grasp the front cover and pull down.3. Grasp the green handles on the transfer unit and pull down.CAUTIONDo not place any item on the transfer unit

5. Remove the new print cartridge from the bag. Place the used print cartridge in the bagfor recycling.6. Grasp both sides of the cartridge and distri

8. Remove the inside sealing tape by breaking the orange tab on the end of the new printcartridge and pulling the tape completely out. Discard the tap

Replacing suppliesWhen you use genuine HP supplies, the printer automatically notifies you when supplies arenearly depleted. The notification to order

Making room around the printer for replacing suppliesThe following illustration shows the clearance necessary in front of, above, and to the side ofth

Configuring e-mail alerts for supplies statusYou can use HP Web Jetadmin or the embedded Web server to configure the system toalert you of problems wi

Periodic cleaningTo ensure the printer continues to function properly throughout its life, periodic cleaning isnecessary.One area of the printer that

3. Grasp the green handles on the transfer unit and pull down.4. Remove the cyan print cartridge from the printer.CAUTIONDo not place the cyan print c

9. Close the front cover, and then close the top cover.144 Chapter 7 Maintenance ENWW

When to clean the static discharge combClean the static discharge comb when you replace the black print cartridge, when youreplace the image transfer

Quick access to printer informationWorld Wide Web linksPrinter drivers, updated HP printer software, product information, and support may beobtained f

To clean the static discharge comb1. Lift the top cover of the printer.2. Grasp the front cover and pull down.3. Remove the cleaning brush from inside

4. Grasp the green handles on the ETB and pull down.5. Rub the cleaning brush back and forth three times over the static discharge comb at thetop of t

6. Close the ETB and store the cleaning brush inside the front cover. If you are replacingthe ETB, a new cleaning brush is included.7. Close the front

ProblemsolvingThis chapter describes what to do if problems arise with your printer. The following topics arecovered:●Basic troubleshooting checklist●

●Incorrect shade●Missing color●Inconsistent colors after installing a print cartridge●Printed colors do not match screen colors●Incorrect printer outp

Basic troubleshooting checklistIf you are experiencing problems with the printer, this checklist may help identify the causeof the problem.● Is the pr

Troubleshooting information pagesFrom the printer control panel, you can print pages that can help diagnose printer problems.The procedures for printi

11. Press to select the tray.After selecting the tray, the printer control panel returns to the SET REGISTRATIONmenu.12. Press to highlight PRINT T

Control panel message typesControl panel messages are divided into three types, depending on their severity.● Status messages● Warning messages● Error

Control panel messagesControl panel messagesControl panel message Description Recommended action10.X.X SUPPLYMEMORY ERRORalternates withFor help press

HP Jetdirect Print Server Administrator’s Guide—Instructions to configure andtroubleshoot the HP Jetdirect print server. This guide is located on the

Control panel message Description Recommended action13.XX.YY JAM INTRAY 1Clear jam thenpress alternates with13.XX.YY JAM INTRAY 1For help press A page

Control panel message Description Recommended action22 EIO XBUFFER OVERFLOWTo continue press The printer’s EIO card in slot X hasoverflowed its I/O bu

Control panel message Description Recommended action41.3 UNEXPECTEDSIZE IN TRAY XFor help press Media is loaded that is longer or shorterin the feed d

Control panel message Description Recommended action50.X FUSER ERRORFor help press A fuser error has occurred.The following are specific fuser errors:

Control panel message Description Recommended action54.01PRINTER ERRORTo continueturn off then onPrinting cannot continue. The humidityenvironmental s

Control panel message Description Recommended action59.XYPRINTER ERRORFor help press alternates with59.XYPRINTER ERRORTo continueturn off then onA pri

Control panel message Description Recommended action8X.YYYYEIO ERRORThe EIO accessory card in slot X hasencountered a critical error.X Description1: e

Control panel message Description Recommended actionClearing event log This message is displayed while theevent log is cleared. The printer will exitt

Control panel message Description Recommended actionDISK ISWRITE PROTECTEDTo clear press alternates withReadyThe file system device is protected andno

Control panel message Description Recommended actionFLASH ISWRITE PROTECTEDTo clear press alternates withReadyThe file system device is protected andn

HTML (Online) User Guide—Detailed information on using and troubleshooting the printer.Available at http://www.hp.com/support/clj5550. Once connected,

Control panel message Description Recommended actionINSERT OR CLOSETRAY XFor help press Tray XX must be inserted or closedbefore the current job can b

Control panel message Description Recommended actionLOAD TRAY X<TYPE> <SIZE>For help press alternates withLOAD TRAY X<TYPE> <SIZE

Control panel message Description Recommended actionLOAD TRAY XX:<TYPE> <SIZE>Recommend move switch toSTANDARDalternates withLOAD TRAY XX:

Control panel message Description Recommended actionNON HP SUPPLYDETECTEDThe supplies gauge will display theconsumption levels of printcartridges.A ne

Control panel message Description Recommended actionORDER SUPPLIESalternates withReadyFor help press The supplies gauge will display theconsumption le

Control panel message Description Recommended actionPlease wait The printer is in the process of clearingdata.No action necessary.Powersave on The pri

Control panel message Description Recommended actionPrinting...USAGE PAGEThe printer is generating the usagepage. The printer will return to the onlin

Control panel message Description Recommended actionReadyThe supplies gauge will display theconsumption levels of printcartridges.The printer is onlin

Control panel message Description Recommended actionREPLACE <COLOR>CARTRIDGEThe supplies gauge will display theconsumption levels of printcartri

Control panel message Description Recommended actionREPLACE SUPPLIESFor status press The supplies gauge will display theconsumption levels of printcar

Printer configurationsThank you for purchasing the HP Color LaserJet 5550 series printer. This printer is availablein the configurations described bel

Control panel message Description Recommended actionREPLACE TRANSFER KITFor help press alternates withREPLACE TRANSFER KITTo continue press The transf

Control panel message Description Recommended actionSIZE MISMATCH INTRAY XFor help press alternates withReadyThe tray is loaded with media longer orsh

Control panel message Description Recommended actionTRAY X SIZE= *<SIZE>Setting savedalternates withTRAY XX SIZE=<SIZE>Recommend move swit

Control panel message Description Recommended actionTRAY XX SIZE=<SIZE>Recommend move switch toSTANDARDalternates withTRAY XX SIZE=<SIZE>T

Control panel message Description Recommended actionWarming up The printer is coming out of PowerSavemode. Printing will continue as soon aswarmup is

Paper jamsUse this illustration to troubleshoot paper jams in the printer. For instructions on clearingpaper jams, see Clearing paper jams.Paper jam l

3. Press to select CONFIGURE DEVICE.4. Press to highlight SYSTEM SETUP.5. Press to select SYSTEM SETUP.6. Press to highlight JAM RECOVERY.7. Pres

Common causes of paper jamsThe following table lists common causes of paper jams and suggested solutions for resolvingthem.Cause SolutionPrint media d

Cause SolutionMedia was not stored correctly. Replace the print media. Media should be storedin the original packaging in a controlledenvironment.Note

Clearing paper jamsEach section below corresponds with a jam message that might appear on the control panel.Use these procedures to clear the jam.Jam

HP Global Solutions Catalogwww.hp.com/go/gsc•additional paper handling solutions?•printing securely to and from your printer(s)?•printing e-forms or o

The HP Color LaserJet 5550n printer is a four-color laser printer that prints up to 28 A4pages per minute (ppm) and up to 27 letter size ppm. Followin

3. Grasp the green handles on the transfer unit and pull down.CAUTIONDo not place anything on the transfer unit while it is open. If the transfer unit

6. Close the transfer unit and front cover.NoteIt is a good idea to inspect the input trays when clearing jams. However, opening and closinginput tray

9. Check to make sure the paper is located correctly and flush with the paper guides.10. Insert the tray into the printer. Make sure all trays are com

Jam in Tray 3, 4, or 51. Using the side handles, open the top cover.2. Grasp the front cover and pull down.ENWW Clearing paper jams 189

3. Grasp the green handles on the transfer unit and pull down.CAUTIONDo not place anything on the transfer unit while it is open. If the transfer unit

6. Close the transfer unit and front cover.7. Pull out Trays 3, 4, and 5 (if applicable) and place them on a flat surface.ENWW Clearing paper jams 191

8. Remove any partially fed paper.9. Inspect the above paper path to ensure that it is clear.NoteIf the paper tears, make sure that all paper fragment

12. Pull out Tray 2 and place it on a flat surface.13. Remove any partially fed paper.14. Inspect the above paper path to ensure that it is clear.Note

15. Check the slot at the front of Tray 2, and make sure the paper is loaded correctly andflush with the paper guides.16. Insert Tray 2 into the print

Jams in the top coverJams in the top cover occur in the areas indicated below. Use the procedures in this sectionto clear jams in these areas.Jammed p

HP Color LaserJet 5550dtnThe HP Color LaserJet 5550dtn is a four-color laser printer that prints up to 28 A4 pages perminute (ppm) and up to 27 letter

Jam in the top coverWARNING!Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is190°C (374°F). Wait ten minut

3. Grasp the paper by both corners to remove it, if possible.CAUTIONBe sure to pull the media straight up.4. Open the fuser cover and pull up to remov

5. Grasp the front cover and pull down.6. Grasp the green handles on the transfer unit and pull down.CAUTIONDo not place anything on the transfer unit

8. Firmly push the two green levers on either side of the fuser to re-engage the fuser rollers.9. Close the transfer unit and front cover.10. Close th

Jam in paper input path or paper path1. Using the side handles, open the top cover.2. Grasp the front cover and pull down.3. Grasp the green handles o

4. Grasp the paper by both corners and pull up.5. Inspect the paper path to ensure that it is clear.NoteIf the paper tears, make sure that all paper f

9. Check Tray 2, 3, 4, and 5 to make sure the paper is located correctly in each tray andflush with the paper guides. Insert the trays into the printe

2. Grasp the front cover and pull down.3. Grasp the green handles on the transfer unit and pull down.CAUTIONDo not place anything on the transfer unit

5. Grasp the media by both corners to remove it, if possible.NoteIf the media tears, make sure that all media fragments are removed from the paper pat

8. Inspect the fuser and remove any paper that is crumpled in the fuser.WARNING!Do not reach into the fuser until it has cooled.NoteIf the paper tears

HP Color LaserJet 5550hdnThe HP Color LaserJet 5550hdn is a four-color laser printer that prints up to 28 A4 pages perminute (ppm) and up to 27 letter

12. Pull out Trays 2, 3, 4, and 5 and place each tray on a flat surface. Remove any partiallyfed paper from these trays.13. Inspect the paper path abo

Jam in duplex path1. Using the side handles, open the top cover.2. Grasp the paper by both corners and pull down.NoteIf the paper tears, make sure tha

4. Grasp the paper by both corners and pull up.5. If the paper cannot be accessed from this location, grasp the green handles on thetransfer unit and

8. Close the top cover.Multiple jams in duplex path1. Using the side handles, open the top cover.2. Grasp the front cover and pull down.ENWW Clearing

3. Grasp the paper by both corners and pull down.NoteIf the paper tears, make sure that all paper fragments are removed from the paper pathbefore resu

7. Close the fuser cover.8. Firmly push the two green levers on either side of the fuser to re-engage the fuser rollers.9. Grasp the front cover and p

11. Inspect the transfer unit to ensure that it is clear.NoteIf the media tears, make sure that all media fragments are removed from the paper pathbef

15. Pull out Trays 2, 3, 4, and 5 and place each tray on a flat surface. Remove any partiallyfed paper from these trays.16. Inspect the paper path abo

19. Check the slot at the front of each tray, and make sure the paper is loaded correctly andflush with the paper guides.20. Insert all trays into the

Media-handling problemsUse only media that meets the specifications outlined in the HP LaserJet Printer Family PrintMedia Guide. For ordering informat

NoteIf you add Tray 5 to the printer after you purchase the printer, the tray position indicatormight display the wrong number. To change the number,

Cause SolutionThe CUSTOM/STANDARD switch in the tray isnot in the correct position.Verify that the switch is in the correct position forthe media size

Cause SolutionManual feed prompt is set to ALWAYS. Theprinter will always prompt for manual feed, evenif paper is in the tray.Open the tray, reload th

Cause SolutionThe media size is not configured correctly for theinput tray.Print a configuration page or use the controlpanel to determine the media s

Envelopes jam or will not feed in the printerCause SolutionEnvelopes are loaded in an unsupported tray.Only Tray 1 can feed envelopes.Load envelopes i

Cause SolutionThe printer driver is not set up for duplex printing. Set up the printer driver to enable duplex printing.The first page is printing on

Printer response problemsNo display messageCause SolutionThe printer’s on/off button is in the standbyposition.Verify that the printer is on. Fans may

Cause SolutionThe computer port is not configured or is notworking properly.Run another peripheral connected to this port toverify that the port is wo

Cause SolutionThe printer’s Ready indicator light is not lit. Press STOP to return the printer to the Readystate.A printer message other than Ready ap

Printer control panel problemsControl panel settings work incorrectlyCause SolutionThe printer control panel display is blank or isnot lit, even when

Color printing problemsPrinting black instead of colorCause SolutionColor mode is not selected in the softwareapplication or printer driver.Select col

Printer featuresThis printer combines the quality and reliability of Hewlett-Packard printing with the featureslisted below. For more information on p

Inconsistent colors after installing a print cartridgeCause SolutionThe sealing tape has not been removed from theprint cartridge.Remove the sealing t

Incorrect printer outputIncorrect fonts are printedCause SolutionThe font has not been correctly selected in thesoftware application.Re-select the fon

Partial printoutCause SolutionA memory error message appears on the printercontrol panel.1. Free up printer memory by deletingunneeded downloaded font

Software application problemsUnable to change system selections through softwareCause SolutionSystem software changes are locked out by theprinter con

Print quality troubleshootingIf you are experiencing problems with print quality, the following lists may help identify thecause of the problem.Print

● Handle transparencies by the edges. Skin oil on the surface of transparencies can causespots and smudges.● Small, random dark areas on the trailing

Calibrating the printerThe HP Color LaserJet 5550 printer automatically calibrates and cleans at various times tomaintain the highest level of print q

Horizontal lines orstreaks● Make sure that theoperation andlocationrequirements of theprinter are met.● Print the Print QualityTroubleshootingPages (s

Fingerprints and mediadents● Make sure to usesupported media.● Make sure that themedia you are usingdoes not have anywrinkles or dentsfrom handling, a

Smeared toner● Make sure to usesupported media.● A paper fragmentwas left in the printerwhen clearing a jam.Remove any paperfragments (seePaper jams.)

Paper handling ●Prints on paper from 76 x 127 mm (3 x 5 inches) up to 306 x 470mm (12.3 x 18.5 inches).●Prints on paper with weights from 60 g/m2 to 2

Media damage(wrinkles, curl, creases,tears)● Make sure that theoperation andlocationrequirements of theprinter are met.● Make sure to usesupported med

Skewed, stretched, oroff-center page● Make sure that theoperation andlocationrequirements of theprinter are met.● Make sure to usesupported media.● Ma

238 Chapter 8 Problemsolving ENWW

Working with memory andprint server cardsPrinter memory and fontsThe printer has two 200-pin DDR SDRAM slots. One slot is available for adding memory

2. Press to highlight INFORMATION.3. Press to select INFORMATION.4. Press to highlight PRINT CONFIGURATION.5. Press to print the configuration pa

Installing memory and fontsYou can install more memory for the printer, and you can also install a font card to allow theprinter to print characters f

4. Using a #2 Phillips screwdriver, remove the eight screws holding the board in place, andset them aside.5. Slide out the formatter board and set it

8. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMMslot at an angle and firmly press the DIMM into the slot until i

10. Align the formatter board in the tracks at the top and bottom of the slot, and then slidethe board back into the printer. Replace and tighten the

2. Disconnect all power and interface cables.3. Locate the formatter board in the rear of the printer.4. Using a #2 Phillips screwdriver, remove the e

Walk aroundThe following illustrations identify the locations and names of key components of this printer.6Front view1 output bin2 printer control pan

5. Slide out the formatter board and set it on a clean, flat, grounded surface.6. Align the groove on the side of the flash memory card with the notch

8. Reconnect the power cable and interface cables, and turn the printer on.Enabling memoryIf you installed a memory DIMM, set the printer driver to re

Installing an HP Jetdirect print server cardYou can install an HP Jetdirect print server card in the base model printer, which comes withan open EIO s

4. Firmly insert the HP Jetdirect print server card into the EIO slot. Insert and tighten theretaining screws that came with the print server card.5.

8. Perform one of these steps:● Choose the correct port. See the computer or operating system documentation forinstructions.● Reinstall the software,

Supplies and accessoriesTo order supplies in the US, contact http://www.hp.com/go/ljsupplies. To order suppliesworldwide, see http://www.hp.com/ghp/bu

Ordering directly through the printer software (for printersdirectly connected to a computer)The printer software gives you the ability to order suppl

Part Part number Type/sizeQ3985A Image fuser kit (220 volt)Cables C2946A IEEE-1284 compliant parallelcable, 3 m (approximately 10feet) long, with 25-p

254 Appendix B Supplies and accessories ENWW

Service and SupportHewlett-Packard limited warranty statementHP PRODUCTHP Color LaserJet 5550, HP Color LaserJet 5550n,HP Color LaserJet 5550dn, HP Co

Printer softwareIncluded with the printer is a CD-ROM containing the printing system software. The softwarecomponents and printer drivers on this CD-R

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLYPERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE

Limited warranty for print cartridges and image drumsThis HP product is warranted to be free from defects in materials and workmanship.This warranty d

HP’s Premium Protection Warranty. Color LaserJet Image FuserKit and Image Transfer Kit Limited Warranty StatementThis HP product is warranted to be fr

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

260 Appendix C Service and Support ENWW

Printer specificationsPhysical dimensionsProduct Height Depth Width WeightHP ColorLaserJet 5550640 mm(25.2 in)704 mm(27.7 in)577 mm(22.7 in)60 kg(132

Electrical specificationsWARNING!Power requirements are based on the country/region where the printer is sold. Do notconvert operating voltages. This

Acoustic emissions1, 2Sound Power Level Declared Per ISO 9296Printing (28 PPM)ReadyLWAd=6.6 Bels (A) [66 dB (A)]LWAd=4.9 Bels (A) [49 dB (A)]Sound Pre

Environmental specificationsSpecification AllowedTemperature 15 to 27°C (59 to 81°F)Humidity 10 to 70 percent RH264 Appendix D Printer specifications

Regulatory informationFCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part

HP Driver PreconfigurationHP Driver Preconfiguration is a software architecture and set of tools that allowsHP software to be customized and distribut

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

HP Printing Supplies Returns and Recycling ProgramInformationSince 1990, the HP Printing Supplies Returns and Recycling Program has collected morethan

Declaration of Conformity Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer’

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented regulations

Laser Statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP Color LaserJet 5550, HP Color LaserJet 5550n, HP Color LaserJet 5550dn, HP Color

Glossarybidirectional communicationTwo-way data transmission.binA receptacle for holding printed pages.BOOTPAbbreviation for “Bootstrap Protocol,” an

firmwareProgramming instructions that are stored in a read-only memory unit insidethe printer.fontA complete set of letters, numerals, and symbols in

page bufferTemporary printer memory used to hold page data while the printer createsan image of the page.parallel cableA type of computer cable often

suppliesMaterials used by the printer that are used up and must be replaced. Supplyitems for the HP Color LaserJet 5550 printer are the four print car

IndexSymbols/Numerics2-sided printingbinding options 101blank pages 101control panel settings 100Aaccessoriesordering 251auto continue 57auxiliary con

Additional driversThe following drivers are not included on the CD-ROM, but are available from the Internet orfrom HP Customer Care.● PCL 5c printer d

HP Jetdirect print serversinstalling 248HP toolboxusing 119hp toolbox 25HP Web Jetadminchecking toner level 135using to configure e-mail alerts 141II/

life expectancy 133managing 132non-HP 132replacing 135storing 133print quality menu 45print server cardinstalling 248printerconnectivity 11driver 14pr

278 Index ENWW

© 2004 Hewlett-Packard Development Company, L.P.www.hp.comQ3713-90913*Q3713-90913**Q3713-90913*

HP Color LaserJet 5550, 5550n, 5550dn,5550dtn, 5550hdnUser Guide

Operating System To change settingsfor all immediateprint jobs (until theapplication is closed)To change print jobdefault settings(For example, turnon

Operating System To change settingsfor all immediateprint jobs (until theapplication is closed)To change print jobdefault settings(For example, turnon

HP LaserJet UtilityUse the HP LaserJet Utility to control features that are not available in the driver. Theillustrated screens make selecting printer

5. You might need to restart the computer.6. Print a Test Page or a page from any software program to make sure that the software iscorrectly installe

To set up a Windows computer to use the network printer usingWindows-sharingIf the printer is directly connected to a computer using a parallel cable,

7. Select the printer, click Auto Setup, and then click Create.8. On the Printing menu, click Set Default Printer.NoteThe icon on the desktop will app

4. Follow the instructions on the computer screen.5. Restart the computer.6. For Mac OS 8.6:● From HD/Applications/Utilities, open the Apple Desktop P

To allow the Wizard to search the CD and automatically install the printer software1. In the New Hardware Found dialog box, click Search CD-ROM drive.

When installed on a host server, HP Web Jetadmin can be accessed by any client through asupported web browser (such as Microsoft Internet Explorer 5.5

FeaturesThe HP embedded Web server allows you to view printer and network card status andmanage printing functions from your computer. With the HP emb

Copyright and License© 2004 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Windows Macintosh OSNetwork administrator● Software installer —automates the printingsystem installation● Online Web registration● HP toolbox● PostScr

Print media specificationsFor optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper.Verify that the paper is of good qual

Tray 1 Dimensions Weight or thickness CapacityIntermediate paper90 to 104 g/m2(24 to 27 lb bond)Maximum stackheight: 10 mm (0.4 in)Heavy paper105 to 1

Tray 2 and optionalTrays 3, 4, and 5Dimensions Weight or thickness CapacityMaximum size (unlessotherwise noted)297 by 431 mm(11.69 by 17 in)Plain pape

30 Chapter 1 Printer basics ENWW

Control panelThis chapter contains information on the printer control panel, which provides control ofprinter functions and communicates information a

Control panel overviewThe control panel provides control of printer functions and communicates information aboutthe printer and print jobs. Its displa

The top-level screen on the display has three areas: message, prompt, and supplies gauge.Printer display1 Message area2 Message area3 Prompt areaPrint

Control panel buttonsUse the buttons on the control panel to perform printer functions and to navigate andrespond to menus and messages in the display

Interpreting control panel indicator lightsControl panel indicator lights1 READY2 DATA3 ATTENTIONIndicator On Off FlashingREADY(green)Printer is onlin

hp customer careOnline servicesFor 24-hour access to information using a modem or Internet connection:World Wide Web URL: for the HP Color LaserJet 55

Control panel menusYou can perform most routine printing tasks from the computer through the printer driver orsoftware application. This is the most c

Menu hierarchyThe following tables list the menu hierarchies of each menu.To access the menus1. Press MENU once to access MENUS.2. Press or to navi

INFORMATION PRINT MENU MAPPRINT CONFIGURATIONPRINT SUPPLIES STATUS PAGESUPPLIES STATUSPRINT USAGE PAGEPRINT DEMOPRINT RGB SAMPLESPRINT CMYK SAMPLESPRI

PRINT QUALITY ADJUST COLORSET REGISTRATIONPRINT MODESOPTIMIZEQUICK CALIBRATE NOWFULL CALIBRATE NOWCOLOR RETSYSTEM SETUP JOB STORAGE LIMIT(for printers

DIAGNOSTICS PRINT EVENT LOGSHOW EVENT LOGPQ TROUBLESHOOTINGDISABLE CARTRIDGE CHECKPAPER PATH SENSORSPAPER PATH TESTMANUAL SENSOR TESTCOMPONENT TESTPRI

Retrieve job menu (for printers with a hard drive)The retrieve job menu allows you to view listings of all stored jobs.Menu item DescriptionA list of

Information menuUse the information menu to access and print specific printer information.Menu item DescriptionPRINT MENU MAPPrints the control panel

Paper handling menuThe paper handling menu allows you to configure input trays by size and type. It is importantto correctly configure the trays with

Configure device menuThe configure device menu allows you to change or reset the default print settings, adjustthe print quality, and change the syste

Menu item Values DescriptionPRINT PS ERRORS OFFONAllows you to select to print PSerror pages.PRINT PDF ERRORS OFFONAllows you to select to printPDF er

Visit: http://www.hp.com/go/macosx for Macintosh OS X support information andHP subscription service for driver updates.Visit: http://www.hp.com/go/ma

Menu item Values DescriptionOPTIMIZE BACKGROUNDTRANSFERTRANSPARENCYFUSER WARM UPMEDIA TYPERESTORE OPTIMIZEPlease leave the defaultsettings, unless ins

Menu item Values DescriptionSHOW ADDRESS AUTOOFFThis item determines whetherthe printer’s IP address isshown on the display with theReady message. If

Menu item Values DescriptionCLEARABLE WARNINGS JOBONSets whether a warning iscleared on the control panel orwhen another job is sent.See Clearable war

Menu item Values DescriptionI/O TIMEOUT 5 - 300 Allows you to select the I/Otimeout in seconds.PARALLEL INPUT HIGH SPEEDADVANCED FUNCTIONSSubmenu that

Diagnostics menuThe diagnostics menu allows you to run tests that can help you identify and solve problemswith the printer.Menu item DescriptionPRINT

Menu item DescriptionPRINT/STOP TEST This item isolates print qualityfaults more accurately bystopping the printer in mid-printcycle. Stopping the pri

Changing printer control panel configuration settingsBy using the printer control panel, you can make changes to general printer configurationdefault

6. Press to highlight JOB HELD TIMEOUT.7. Press to select JOB HELD TIMEOUT.8. Press or to select the appropriate time period.9. Press to set th

6. Press to highlight COLOR/BLACK MIX.7. Press to select COLOR/BLACK MIX.8. Press or to select the desired option.9. Press to select the option

7. Press to select TRAY BEHAVIOR.8. Press to highlight MANUAL FEED PROMPT.9. Press to select MANUAL FEED PROMPT.10. Press or to select ALWAYS o

Table of contents1 Printer basicsQuick access to printer information ...

To disable/enable PowerSave1. Press MENU to enter the MENUS.2. Press to highlight CONFIGURE DEVICE.3. Press to select CONFIGURE DEVICE.4. Press to

Clearable warningsYou can determine the display time of control panel clearable warnings with this option byselecting ON or JOB. The default value is

Supplies lowThe printer allows two options for reporting that supplies are low; CONTINUE is the defaultvalue.● CONTINUE allows the printer to continue

Jam recoveryThis option allows you to configure the printer response to paper jams, including how ithandles the pages involved. AUTO is the default va

Using the printer control panel in shared environmentsBecause your printer is shared with other users, adhere to the following guidelines to ensuresuc

I/O ConfigurationThis chapter describes how to configure certain network parameters on the printer. Thefollowing topics are covered:●Network configura

Network configurationYou might need to configure certain network parameters on the printer. You can configurethese parameters from the printer control

Configuring TCP/IP parametersYou can use the printer control panel to configure the following TCP/IP parameters:● usage of the BOOTP file for configur

10. Press to select MANUAL SETTINGS.11. Press to highlight MANUAL.12. Press to highlight IP ADDRESS.13. Press to select IP ADDRESS.NoteThe first

6. Press to highlight EIO X (where X = 1, 2, or 3).7. Press to select EIO X.8. Press to highlight TCP/IP.9. Press to highlight MANUAL SETTINGS.10

System setup menu ...46I/O menu ...

Disabling network protocols (optional)By factory default, all supported network protocols are enabled. Disabling unused protocolshas the following ben

10. Press to highlight ENABLE.11. Press to select ENABLE.12. Press to highlight ON or OFF.13. Press to select ON or OFF.14. Press the MENU button

68 Chapter 3 I/O Configuration ENWW12. Press the MENU button to return to the Ready state.10. Press to highlight the desired link speed.11. Press t

Parallel configurationThe HP Color LaserJet 5550 series printer supports network and parallel connections at thesame time. A parallel connection is ma

USB configurationThis printer supports a USB 1.1 connection. The port is located on the back of the printer, asshown in the figure below. You must use

Jetlink connection configurationThis printer supports a Jetlink connection for paper handling input devices. The port islocated on the back of the pri

Enhanced I/O (EIO) configurationThis printer comes equipped with three enhanced input/output (EIO) slots. The three EIOslots hold compatible external

For Windows 95, 98, Me, NT 4.0, 2000, and XP systems, use the printer installation utility forprinter setup on a NetWare network.Windows and Windows N

Wireless printingWireless networks offer a safe, secure, and cost-effective alternative to traditional wirednetwork connections. See Supplies and acce

Printing tasksThis chapter describes how to perform basic printing tasks. The following topics are covered:●Controlling print jobs●Selecting print med

Printing on special media ...95Transparencies ...

Controlling print jobsThree settings affect the printer driver's ability to specify how paper should be pulled in theprinter. The Source, Type, a

NoteThe names of commands and dialog boxes may vary depending on your program.● Page Setup dialog box. This dialog box opens when you click Page Setup

Selecting print mediaYou can use many types of paper and other print media with this printer. This sectionprovides guidelines and specifications for s

● Do not use letterhead paper with low temperature dyes or thermography. Preprintedforms or letterhead must use inks that can tolerate temperatures of

Configuring input traysThe HP Color LaserJet 5550 series printer allows you to configure input trays by type andsize. You can load different paper in

1. Open the tray.2. Remove any paper that is in the tray.3. Move the side guides all the way out.4. Load paper in the tray with the side to be printed

7. If the printer displays Tray X <TYPE> <SIZE>, press to change the size and typeconfiguration.8. The size menu appears.9. Press to hi

13. Open the tray.14. Move the side guides out.15. Load paper in the tray with the side to be printed on facing down, and the top of thepaper on the l

Printing envelopes from Tray 1CAUTIONEnvelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, orother synthetic materials

3. Adjust the guides to touch the envelope stack without bending the envelopes. Make surethe envelopes fit under the tabs on the guides.Printing envel