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HP ProLiant DL560 Gen8 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardwa
re components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 696743-003
February 2014
Edition: 3
Seitenansicht 0
1 2 3 4 5 6 ... 87 88

Inhaltsverzeichnis

Seite 1

HP ProLiant DL560 Gen8 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic too

Seite 2

Customer self repair 10 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over

Seite 3 - Contents

Customer self repair 11 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas

Seite 4 - Contents 4

Customer self repair 12

Seite 5 - Customer self repair

Customer self repair 13

Seite 6 - Customer self repair 6

Customer self repair 14

Seite 7 - Customer Self Repair

Illustrated parts catalog 15 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5

Seite 8 - Customer self repair 8

Illustrated parts catalog 16 Item Description Spare part number Customer self repair (on page 5) 7 Rack mounting hardware — — a) Ball bearing ra

Seite 9

Illustrated parts catalog 17 2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes tambié

Seite 10 - Reparo feito pelo cliente

Illustrated parts catalog 18 System components Item Description Spare part number Customer self repair (on page 5) System components 12 Hot

Seite 11 - Customer self repair 11

Illustrated parts catalog 19 Item Description Spare part number Customer self repair (on page 5) o) 3.3-GHz Intel Xeon processor E5-4627 v2* 733

Seite 12 - Customer self repair 12

© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war

Seite 13 - Customer self repair 13

Illustrated parts catalog 20 Item Description Spare part number Customer self repair (on page 5) k) 16-GB, PC3-14900R-13, dual-rank x4* 715274-0

Seite 14 - Customer self repair 14

Illustrated parts catalog 21 Item Description Spare part number Customer self repair (on page 5) 29 Mini-SAS storage cable* 699144-001 Mandatory1

Seite 15 - Illustrated parts catalog

Illustrated parts catalog 22 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te verva

Seite 16

Removal and replacement procedures 23 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-

Seite 17

Removal and replacement procedures 24 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk o

Seite 18 - System components

Removal and replacement procedures 25 If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can

Seite 19

Removal and replacement procedures 26 2. Extend the server from the rack. 3. After performing the installation or maintenance procedure, slide the

Seite 20

Removal and replacement procedures 27 Access the Systems Insight Display To access the HP Systems Insight Display: 1. Press and release the panel.

Seite 21

Removal and replacement procedures 28 2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Release the

Seite 22

Removal and replacement procedures 29 Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the in

Seite 23 - Safety considerations

Contents 3 Contents Customer self repair ...

Seite 24 - Preparation procedures

Removal and replacement procedures 30 5. If any full-length expansion boards are installed, do one of the following: o Remove the primary PCIe rise

Seite 25 - Power down the server

Removal and replacement procedures 31 PCIe riser blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

Seite 26

Removal and replacement procedures 32 4. Remove the access panel ("Access panel" on page 29). 5. Disconnect any external cables that are

Seite 27

Removal and replacement procedures 33 8. Remove the secondary PCIe riser cage. To replace the component, reverse the removal procedure. PCIe riser

Seite 28

Removal and replacement procedures 34 8. Remove the PCIe riser board. To replace the component, reverse the removal procedure. Drive blank CAUT

Seite 29 - Air baffle

Removal and replacement procedures 35 3. Remove the drive. To replace the component, reverse the removal procedure. Power supply blank Remove the

Seite 30 - 2U rack bezel

Removal and replacement procedures 36 WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply bla

Seite 31 - PCIe riser cage (primary)

Removal and replacement procedures 37 6. Disconnect the USB cable. 7. Remove the power supply backplane. To replace the component, reverse the re

Seite 32 - PCIe riser cage (secondary)

Removal and replacement procedures 38 The server shuts down in the following temperature-related scenarios: • At POST and in the OS, HP iLO perform

Seite 33 - PCIe riser board

Removal and replacement procedures 39 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from

Seite 34 - Hot-plug drive

Contents 4 System board ...

Seite 35 - AC power supply

Removal and replacement procedures 40 2. Install the PCIe riser cage ("PCIe riser cage (primary)" on page 31). 3. Install the access pane

Seite 36 - Power supply backplane

Removal and replacement procedures 41 IMPORTANT: If any cables in the front panel assembly need replacing, the entire front panel assembly must be

Seite 37 - Hot-plug fan

Removal and replacement procedures 42 1. Back up all data. 2. Close all applications. 3. Power down the server (on page 25). 4. Remove all power:

Seite 38 - FlexibleLOM

Removal and replacement procedures 43 10. If the cache module is connected to a capacitor pack, disconnect the capacitor pack cable from the connect

Seite 39

Removal and replacement procedures 44 8. If the capacitor pack is connected to the cache module, disconnect the capacitor pack cable from the connec

Seite 40 - Front panel assembly

Removal and replacement procedures 45 o Double capacitor pack holder: To replace the component, reverse the removal procedure. Recovering data fro

Seite 41

Removal and replacement procedures 46 If the drives are migrated to different drive positions or there are volumes present in the recovery server, a

Seite 42

Removal and replacement procedures 47 Expansion boards Half-length expansion board WARNING: To reduce the risk of personal injury, electric shoc

Seite 43

Removal and replacement procedures 48 To remove the component: 1. Power down the server (on page 25). 2. Remove all power: a. Disconnect each pow

Seite 44

Removal and replacement procedures 49 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Exten

Seite 45

Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo

Seite 46 - Expansion slot blanks

Removal and replacement procedures 50 To replace the component: 1. Remove the thermal interface protective cover from the heatsink. 2. Install th

Seite 47 - Expansion boards

Removal and replacement procedures 51 8. Power up the server. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow

Seite 48 - Heatsink

Removal and replacement procedures 52 7. Open each of the processor locking levers in the order indicated, and then open the processor retaining bra

Seite 49

Removal and replacement procedures 53 To replace the component: 1. Install the processor. Verify that the processor is fully seated in the processo

Seite 50

Removal and replacement procedures 54 3. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press

Seite 51 - Processor

Removal and replacement procedures 55 6. Install the heatsink. 7. Install the air baffle ("Air baffle" on page 29). 8. Install the acce

Seite 52

Removal and replacement procedures 56 b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 25). 4. Remove th

Seite 53

Removal and replacement procedures 57 b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 25). 4. Remove th

Seite 54

Removal and replacement procedures 58 5. Remove the access panel ("Access panel" on page 29). 6. Remove the air baffle ("Air baffle&

Seite 55

Removal and replacement procedures 59 To replace the component: 1. Install the spare system board. 2. Open each of the processor locking levers i

Seite 56 - System battery

Customer self repair 6 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc

Seite 57 - System board

Removal and replacement procedures 60 3. Remove the clear processor socket cover. Retain the processor socket cover for future use. 4. Install the

Seite 58

Removal and replacement procedures 61 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the proces

Seite 59

Removal and replacement procedures 62 10. Install the heatsink. IMPORTANT: Install all components with the same configuration that was used on

Seite 60

Removal and replacement procedures 63 Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Pro

Seite 61

Cabling 64 Cabling SAS drive cabling

Seite 62

Cabling 65 FBWC cabling • SFF FBWC cabling • PCIe option Depending on the server configuration, you may need to remove the primary PCIe riser cag

Seite 63 - HP Trusted Platform Module

Diagnostic tools 66 Diagnostic tools Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides proced

Seite 64 - Cabling

Diagnostic tools 67 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 66) provides survey functionality that gathers criti

Seite 65 - FBWC cabling

Diagnostic tools 68 USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support

Seite 66 - Diagnostic tools

Component identification 69 Component identification Front panel components Item Description 1 Video connector 2 Serial pull tab 3 USB connect

Seite 67 - Integrated Management Log

Customer self repair 7 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s

Seite 68 - External USB functionality

Component identification 70 Item Description Status 1 NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network

Seite 69 - Component identification

Component identification 71 Item Description Status 2 NIC link/activity Off = No link to network. If the power is off, view the rear panel RJ-45

Seite 70 - Systems Insight Display LEDs

Component identification 72 Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Red Amber • Only one po

Seite 71

Component identification 73 8 Video connector 9 iLO connector 10 Serial connector 11 FlexibleLOM ports (Shown: 4x1Gb/Optional: 2x10Gb); port 1 on ri

Seite 72 - Rear panel components

Component identification 74 Slot PCIe 3-slot riser cage* PCIe 2-slot x16 riser cage 5 - HL/FH PCIe2 or PCIe3** x8 (8,4,2,1) PCIe2 or PCIe3** x16

Seite 73 - Rear panel LEDs and buttons

Component identification 75 Item Description 3 Processor 3 socket 4 Drive cage power connector 2 5 Processor 3 DIMM slots (1-6) 6 Systems Insight D

Seite 74 - System board components

Component identification 76 Position Default Function S6 Off Off = No function On = ROM reads system configuration as invalid. S7 — Reserved S8

Seite 75 - System maintenance switch

Component identification 77 DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use

Seite 76 - NMI functionality

Component identification 78 Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application. Flashin

Seite 77 - Hot-plug drive bay numbering

Component identification 79 FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are

Seite 78 - PCIe riser cage LED

Customer self repair 8 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt

Seite 79 - Hot-plug fans

Component identification 80 CAUTION: To avoid damage to server components, all fan modules must be installed in fan bays for any processor configu

Seite 80 - Component identification 80

Component identification 81 Storage and expansion diagram

Seite 81 - Component identification 81

Specifications 82 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship

Seite 82 - Specifications

Specifications 83 Rated input current 9.1 A at 100 VAC 6.7 A at 200 VAC Maximum rated input power 897 W at 100V AC input 1321 W at 200V AC input Btu

Seite 83

Acronyms and abbreviations 84 Acronyms and abbreviations DDR double data rate FBWC flash-backed write cache iLO Integrated Lights-Out IML Integra

Seite 84 - Acronyms and abbreviations

Acronyms and abbreviations 85 UID unit identification USB universal serial bus

Seite 85

Documentation feedback 86 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat

Seite 86 - Documentation feedback

Index 87 1 150W PCIe power cable 63 A AC power supply 35, 82 access panel 29 air baffle 29 B battery 56 blank, power supply 35 buttons

Seite 87 - Index 87

Index 88 M maintenance 23 management tools 66 mechanical components 15 mechanical specifications 82 N NIC connectors 72 O optical drive

Seite 88 - Index 88

Customer self repair 9 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que ll

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