HP Pavilion dm3 Entertainment Technical Information

HP Pavilion dm3 Entertainment PCMaintenance and Service Guide

Category DescriptionHard drives ● Supports 9.5-mm, 6.35-cm (2.5-inch) hard drives●Serial ATA (SATA)●HP ProtectSmart Hard Drive Protection Customer-acc

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Recovering from the dedicated recovery partition (select modelsonly)NOTE: Computers with an SSD may not have a recovery partition. If the computer doe

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1Audio out, left cha

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11

HDMIPin Signal Pin Signal1 TMDS data 2+ 11 TMDS clock shield2 TMDS data 2 shield 12 TMDS clock-3 TMDS data 2- 13 CEC4 TMDS data 1+ 14 No connect5 TMDS

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2Data3 Data +

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on

Category DescriptionExternal media cardDigital Media Slot, supporting the following optional digital card formats:●MultiMediaCard (MMC)●Secure Digital

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD

IndexAAC adapter light 9AC adapter, spare partnumbers 24, 27action keys 6additional hardware 15administrator password 78applications key, Windows 6aud

Ggraphics, product description 1grounding equipment andmethods 32Hhard driveprecautions 29product description 2removal 38spare partnumbers 23, 25, 26,

Rremoval/replacementpreliminaries 28procedures 33right-side components 10RJ-45 (network) jack 9RJ-45 cableillustrated 22RJ-45 jackconnector pinout 97R

Category Description ●Windows 7 Premium (64-bit) ●Windows 7 Professional (32-bit) ●Windows 7 Professional (64-bit) Microsoft® Office preinstalled on:

2 External component identificationTop componentsDisplay componentsItem Component Function(1)Internal microphones (2) Record sound.(2)Webcam light On:

KeysItem Component Function(1)esc key Displays system information when pressed incombination with the fn key.(2)Action keys Execute frequently used sy

LightsItem Component Description(1)Caps lock light On: Caps lock is on.(2)Mute light On: Computer sound is off.(3)Num lk light On: The embedded numeri

TouchPad componentsItem Component Function(1)TouchPad light●White: TouchPad is enabled.●Amber: TouchPad is disabled.(2)TouchPad zone Moves the pointer

Front componentsItem Component Function(1)Speakers (2) Produce sound.(2)Battery light●On: A battery is charging.●Blinking: A battery that is the only

Item Component Function(5)HDMI port Connects an optional video or audio device, such as ahigh-definition television, or any compatible digital oraudio

Item Component Function(2)Power switch●When the computer is off, slide the power switchto turn on the computer.●When the computer is on, briefly slide

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Bottom componentsItem Component Function(1)Subscriber identity module (SIM) slot (select modelsonly)Located inside the battery bay.(2)Battery bay Hold

Item Component Function(5)Memory module compartment Contains the memory module slot (2 slots on selectmodels) and a wireless LAN module.NOTE: To preve

Wireless antennasNOTE: Your computer may look slightly different from the illustration in this sectionItem Component Function(1)WWAN antennas (2)*(sel

Additional hardware componentsItem Component Function(1)Power cord* Connects the AC adapter.(2)AC adapter Converts AC power to DC power.(3)Battery* Po

3 Illustrated parts catalogSerial number labelWhen ordering parts or requesting information, provide the computer serial number and modeldescription p

Serial number label17

Computer major componentsItem Description Spare part number(1) Display assembly 33.8-cm (13.3-in) HD Brightview (1366x768) IMR/MA600823-001 33.8-cm (1

Item Description Spare part number Display assembly internal components (not illustrated): Display bezel 600824-001 Display hinges 589629-001 33.8-cm

Item Description Spare part number UMA 581186-001 Discrete 581187-001(8) USB/Power switch board (with cable)611212-001(9) Power and RJ-45 connector an

Plastics kitItem Description Spare part number Plastics Kit605181-001(1)Hard drive bay access cover(2)Memory module compartment cover (includes 2 capt

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Cable kitItem Description Spare part number(1) Cable kit611214-001 Power DC cable RJ-45 cable Lid sensor cable LED board with cable22 Chapter 3 I

Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket and Mylar cover) 320GB 7200RPM 600827-001 500GB 7200

Miscellaneous partsDescription Spare part numberAC adapter609936-001Power cords:For use in Australia 490371-011For use in Brazil 490371-201For use in

Sequential part number listingSpare partnumberDescription490371-001 Power cord for use in North America490371-011 Power cord for use in Australia49037

Spare partnumberDescription598859-001 2048-MB memory module (PC3, 1066-MHz)599092-0011024-MB memory module (PC3, 1066-MHz)600370-002 WLAN b/g/n + Blue

Spare partnumberDescription605630-221 Keyboard for use in the Czech Republic (includes cable and 2 retention clips)605630-251 Keyboard for use in Russ

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

iv Safety warning notice

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 56 screws, in 6 different sizes, that mu

34 Chapter 4 Removal and replacement procedures

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare partnumber 580697-001. There are 4 rubb

BatteryDescription Spare part numberBattery 6-cell, 2.58-Ah (57-Wh) polymer battery 577093-001Before disassembling the computer, follow these steps:1.

SIMNOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIMshould be removed, placed into a static-dissipative con

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.Description Spare part number250GB,7

3. Lift the right side (2) of the hard drive cover to detach it from the computer. 4.Remove the two Phillips PM2.0x4.0 screws that secure the hard dri

7.Grasp both tabs and lift straight up to remove it.Reverse this procedure to reassemble and install the hard drive.40 Chapter 4 Removal and replace

WWAN moduleDescription Spare partnumberUNDP HSPA EVDO Birlion MINICARD WWAN module 531993-001Before removing the WWAN module, follow these steps:1.Shu

Table of contents1 Product description ... 12

3.Remove the two Phillips PM2.5x3.0 screws that secure the WWAN module to the computer. (TheWWAN module tilts up.)4. Remove the WWAN module (3) by pul

WLAN moduleDescription Spare partnumberWLAN 802.11b/g/n HLFre Medoc MOW 580101-001WLAN 802.11b/g/n HLFre Medoc ROW 580101-002WLAN 802.11 b/g/n Shiraz

3. Lift the left side of the cover (3) to detach it from the computer.NOTE: The memory/wireless module compartment cover is included in the Plastics K

6.Remove the WLAN module by pulling it away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect insertion of t

Memory moduleDescription Spare part number1-GB 800-MHz DDR2 598856-0012-GB 800-MHz DDR2 598859-0014-GB 800-MHz DDR2 599092-001Before removing the memo

2. Grasp the edge of the memory module (2), and then pull it out of the memory module slot.NOTE: Memory modules are designed with a notch to prevent i

RTC batteryDescription Spare part numberRTC battery (includes cable and 2-sided tape) 611221-001Before removing the RTC battery, follow these steps:1.

Reverse this procedure to install the RTC battery.Component replacement procedures49

KeyboardNOTE: The keyboard spare part kit includes a cable and 2 retention clips.Country or region Spare part number Country or region Spare part numb

3.Turn the computer right-side, up and open the display panel to a 90-degree angle.4.Then position the computer so that the display is its base and th

Packaging and transporting guidelines ... 31Workstation guidelines ...

8.Slide the keyboard back until it rests on the switch cover and display.9. Carefully release the zero insertion force (ZIF) connector (1) to which th

Top coverNOTE: The top cover spare part kit includes a palm rest, TouchPad and cable, and TouchPad buttonboard and cable.Description Spare part number

4.Turn the computer right-side up, and disconnect the following cables:a. Top cover cable (1) from the boardb. TouchPad cable (2) from the boardc. Blu

5.Remove the six Phillips PM2.5x6.0 screws from the sheet metal.6. Lift up on the front edge (1) of the top cover.7. Pull up on the back edge (2) of t

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is available using spar

Display assemblyDescription Spare partnumber33.8-cm (13.3-in) HD Brightview IMR/MA600823-00133.8-cm (13.3-in) HD Brightview IMR/MA WWAN618438-001Befor

6. Disconnect and remove the camera cable (5) from the system board.CAUTION: Support the display assembly when removing the following screws. Failure

8.If it is necessary to replace the display bezel or any of the display assembly internal components:a. Remove the two rubber screw covers (1) and the

10. Remove the panel (2) from the enclosure.11. If it is necessary to replace the display hinges, remove the six Phillips 2.5x3.0 screws (1), andthen

c. Disconnect the display panel cable (2) from the connector on the back of the display panel.The display panel cable is available using the spare par

6 Specifications ... 83Computer specif

b. Lift up on the hinge covers (3).c. Remove the WLAN (1) and the WWAN (2) antennas from the enclosure.Reverse this procedure to install the wireless

SpeakersDescription Spare partnumberSpeakers (include cables) 611220-001Before removing the speakers, follow these steps:1.Shut down the computer. If

Front LED boardDescription Spare partnumberFront LED board with cable (part of cables kit) 611214-001Before removing the fron LED board, follow these

USB/power switch boardDescription Spare partnumberUSB/power switch board (includes cable) 611212-001Before removing the USB/power switch board, follow

Reverse this procedure to install the USB/power switch board.NOTE: When replacing the USB board, make sure that the wireless and power actuators on th

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberAMD Athlon™ II Neo Processor K125

Remove the system board:1. Disconnect the RJ-45 connector (1) from the enclosure.2. Disconnect the power connector (2) from the enclosure.3. Remove th

4. Lift up (1) on the right side of the system board, and then pull it to the right (2) to remove thesystem board from the base enclosure.Reverse this

Power and RJ-45 cableNOTE: The power and RJ-45 cables are included in the Cable Kit, spare part number 611214-001.Before removing the power and RJ-45

FanDescription Spare partnumberFan 611219-001NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right sideand

viii

3. Remove the fan (3).Reverse this procedure to install the fan.72 Chapter 4 Removal and replacement procedures

Heat sinkNOTE: The processor is soldered onto the system board. Thermal grease has been applied betweenthe heat sink and the processor, chipset, and g

3. Remove the heat sink (3).Reverse this procedure to install the heat sink.74 Chapter 4 Removal and replacement procedures

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit

Display system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at s

Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.●To exit Setup Utility and save your changes from the current session:I

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Button Sound (select models only) Enable/disable the capa

Diagnostics menuSelect To do thisPrimary Hard Disk Self Test Run a comprehensive self-test on the hard drive.NOTE: On models with two hard drives, thi

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

1 Product descriptionCategory DescriptionProduct Name HP Pavilion dm3 Entertainment PCProcessorsAMD Athlon™ II Neo Processor K125 (1.7GHz, 1M L2 cache

To download a BIOS update:1.Access the page on the HP Web site that provides software for your computer:Select Start > Help and Support > Mainta

6 SpecificationsComputer specifications Metric U.S.DimensionsLength2340 cm9.06 inWidth32.6 cm12.83 inHeight (front to back)2.29 to 2.99 mm0.90 to 1.18

13.3-inch display specifications Metric U.S.DimensionsHeight17.8 cm7.0 inWidth28.4 cm11.2 inDiagonal33.6 cm13.3 inNumber of colorsUp to 16.8 millionCo

Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* 160-GB* 128-GB*SSDDimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 m

Blu-ray ROM DVD±RW SuperMulti Double-LayerDrive specificationsApplicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, D

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA,MIXED

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediate

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex

Backing up your informationAs you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current b

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected t