HP EliteBook Revolve 810 G3Maintenance and Service Guide
Changing the computer boot order ... 85Removing the HP Recovery partition
14 Backup and recovery – Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7 operating system DVD—Insta
To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on file size and the speed of the comput
1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select
To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Res
15 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP
Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then Yes. Select the File menu, and then select Save Changes
Non-volatile memory usageNon Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed
Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t
Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t
1 Product descriptionCategory DescriptionProduct Name HP EliteBook Revolve 810 G3Processors●Intel® Core® i7-5600U 2.60-GHz (SC turbo up to 3.20-GHz) p
5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards?”This relates to clearing the Real Time Clock (RTC) CMOS memory
16 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr
Country/region Accredited agency Applicable note numberSweden SEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th
17 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household
IndexAAC adapter light 15AC adapter, spare part numbers 22ambient light sensor 8antenna, location 8audio, product description 1, 2audio-in jack 13audi
Mmemory card bezel, removal 30Memory Card Reader, location 13memory moduleproduct description 1removal 38spare part numbers 21, 38microphonelocation 8
WindowsRefresh 89Reset 89Windows 7 operating system DVDcreating 90using for restore 93Windows 7 operating system mediacreating 90using for restore 93W
Category DescriptionAudio and video (continued) Integrated dual-array microphonesStereo speakers (2)720p webcamEthernet Integrated Intel WGI218LM 10/1
Category DescriptionSensors (continued)●NFC with Secure Element●Proximity (SAR)Docking Quest 1.0 and Quest 2.0Keyboard/pointing devices Full-size, bac
Category DescriptionOperating system (continued)●Windows 8.1 Chinese Market 64-bit (only available with People’s Republic of China Country Loc)●Window
Category DescriptionOperating system (continued)●Windows 8 Emerging Markets 64-bit●Windows 8 Multilanguage 64-bit●Windows 8 Professional 64-bit●Window
2 External component identificationCAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate the display counter
1. Rotate the display clockwise 180 degrees until the display faces backwards.2. Lower the display over the keyboard.To change the tablet back into a
DisplayItem Component Description(1) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs.(2) Ambient light sensor Brightens
Item Component DescriptionFor wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your c
© Copyright 2015 HP Development Company, L.P.Product noticeBluetooth is a trademark owned by its proprietor and used by HP Inc. under license. DTS, th
KeysNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) esc key Displays system inform
LightsNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Caps lock light On: Caps loc
TouchPadNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) TouchPad on/off button Tur
Right sideItem Component Description(1) Power button Turns power on and off.To learn more about your power settings:Windows 10: Type power in the task
Item Component DescriptionNOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (micro
RearNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) RJ-45 (network) jack Connects
BottomNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Service cover Gives access t
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model number provided on t
Computer major components18 Chapter 3 Illustrated parts catalog
Item Component Spare part number(1) Display assembly, 11.6-in, HD, (1366×768), LED, LVDS, UWVA , ultraslim display (includes display hinge, microphone
Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by
Item Component Spare part number For use in Turkey 716747-141 For use in the United Kingdom and Singapore 716747-031 For use in the United States 7
Item Component Spare part number Equipped with an Intel Core i5-5200U 2.20-GHz (SC turbo up to 2.70-GHz) processor (3.0-MB L3 cache, dual core, 15-W)
Item Component Spare part number(15) WLAN module: Intel 7265.NGWGQ.I 2 ac 2×2 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 INDO 756749-001 Intel 7265.NGWGQ
Component Spare part numberFor use in the United Kingdom and Singapore 490371-031Power cord (3-pin, black, 1.00-m):For use in Argentina 755530-D01For
4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacement procedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installin
iv Important Notice about Customer Self-Repair Parts
3. Pivot the battery up and back and then remove the battery (2).Reverse this procedure to install the battery.Service coverNOTE: The service cover sp
4. Remove the two Phillips PM2.0×8.5 screws (4) that secure the service cover to the computer.5. Loosen the four captive Phillips screws (1) on the fr
WWAN moduleDescription Spare part numberHP lt4211 LTE/EV-DO/HSPA+ 4G Module 793116-001HP lt4112 LTE/HSPA+ 4G Module 790198-001HP hs3110 HSPA+ Mobile B
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WWAN antenna cables are not connected to the WWAN modu
WLAN moduleDescription Spare part numberIntel 7265.NGWGQ.I 2 ac 2×2 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 INDO 756749-001Intel 7265.NGWGQ.I 2 ac 2×2 +
4. Remove the WLAN module (3) by pulling the module away from the connection at an angle.NOTE: If the WLAN antennas are not connected to the WLAN modu
Solid-state driveDescription Spare part number512-MB, M2, SATA-3 796427-001256-MB, M2, SATA-3 804358-001256-MB, M2, SATA-3, SED, Opal 2 785503-001256-
2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.Reverse this procedure to install the solid-state drive.Compon
Memory moduleDescription Spare part number8 GB memory module (PC3, 12800, 1600) 693374-0014 GB memory module PC3L 12800 1600) 691740-001Before removin
6 Removal and replacement procedures for Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you
3. Clear the Allow Activation check box.4. Select Save changes and exit.NFC boardDescription Spare part numberNFC board (includes NFC board cable) 801
Reverse this procedure to install the NFC board and cable.KeyboardNOTE: The keyboard spare part kit includes a backlight cable and keyboard cable.For
2. Partially open the computer.3. Rest and secure the computer on its left side.4. Insert a keyboard release tool or similar thin, plastic tool into t
6. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it rests upside down on the palm rest.7. Release the ZIF conne
Reverse this procedure to install the keyboard.Bottom coverDescription Spare part numberBottom cover (includes battery release latch) 753715-001Before
4. Release the tape (1), (2), and (3) that secures the wireless antenna cables.5. Remove the following screws that secure the bottom cover to the comp
6. Remove the bottom cover.Reverse this procedure to install the bottom cover.46 Chapter 6 Removal and replacement procedures for Authorized Service
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cables) 753719-001Before removing the speakers, follow these st
Power button boardDescription Spare part numberPower button board (includes cable) 753718-001Before removing the power button board, follow these step
7. Remove the two Phillips PM2.0×2.9 screws (1) that secure the power button board to the bottom cover.8. Remove the power button board (2).Reverse th
vi Safety warning notice
2. Detach the RTC battery (2) from the bottom cover. (The RTC battery is attached to the system board with double-sided tape.)3. Remove the RTC batter
Description Spare part numberEquipped with an Intel Core i5-5300U 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 15-W) and
●RTC battery (see RTC battery on page 49)●Fan/heat sink assembly (see Fan/heat sink assembly on page 53)Remove the system board:1. Turn the computer r
9. Remove the system board (4).Reverse this procedure to install the system board.Fan/heat sink assemblyDescription Spare part numberFan/heat sink ass
3. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and the
Hinge coverDescription Spare part numberHinge cover (includes hinge cap, WWAN antenna cables and transceivers, and WWAN antenna shield) 753714-001Befo
6. Detach the left (2) and right edges of the hinge cover from the computer.7. Remove the hinge cover (3) by sliding it away from the computer.8. Remo
1. Close the computer.2. Turn the computer right side up with the rear toward you.3. Remove the two Phillips PPM2.0×4.4 screws (1) that secure the dis
7 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communic
Navigating and selecting in Computer Setup●To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a
Table of contents1 Product description ...
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
TPM BIOS settings (select products only)IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that yo
8 HP PC Hardware Diagnostics (UEFI) – Windows 10HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run di
Downloading HP PC Hardware Diagnostics (UEFI) to a USB deviceThere are two options to download HP PC Hardware Diagnostics to a USB device:Download the
9 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8Using Computer SetupComputer Setup, or Basic Input/Output System
– or –Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click t
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are reve
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen
Memory module ... 386 R
Your changes go into effect when the computer restarts.Entering MultiBoot Express preferencesWhen the Express Boot menu is displayed during startup, y
3. In the text box, enter the product name, and then click Go.– or –Click Find Now to let HP automatically detect your product.4. Select your computer
10 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 7Using Computer SetupComputer Setup, or Basic Input/Output System
– or –Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click t
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
1. Select Start > Computer.2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive pa
4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key.– or –To move the device down in the boot
●To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter.●To prevent the computer f
4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl
11 SpecificationsComputer specifications Metric U.S.DimensionsWidth 28.5 cm 11.22 inDepth 21.2 cm 8.35 inHeight 2.22 cm 0.87 inWeight (equipped with
About the boot device order ... 68Choosing
12 Backup and recovery – Windows 10This chapter provides information about the following processes. The information in the chapter is standard procedu
Creating HP Recovery media (select products only)If possible, check for the presence of the Recovery partition and the Windows partition. From the Sta
Using Windows ToolsYou can create recovery media, system restore points, and backups of personal information using Windows tools.NOTE: If storage is 3
Recovering using HP Recovery ManagerHP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Reco
Using the HP Recovery partition (select products only)The HP Recovery partition allows you to perform a system recovery without the need for recovery
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
13 Backup and recovery – Windows 8To protect your information, use Windows backup and restore utilities to back up individual files and folders, back
Using the Windows recovery toolsTo recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using Windows operatin
Using Windows Refresh or Windows ResetWhen your computer is not working properly and you need to regain system stability, the Windows Refresh option a
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