HP ProDesk 600 G4 Desktop Mini PC Bedienungsanleitung PDF herunterladen (Seite 80)

Network status link light never ashes.

NOTE: The network status light is supposed to ash when there is network activity.

Cause Solution

To access Device Manager in Windows 10, type device

manager in the taskbar search box, and then select Device

Manager

from the list of applications.

Network driver is not properly loaded. Reinstall network drivers.

System cannot autosense the network. Disable auto-sensing capabilities and force the system into the

correct operating mode.

Diagnostics reports a failure.

Cause Solution

The cable is not securely connected. Ensure that the cable is securely attached to the network

connector and that the other end of the cable is securely attached

to the correct device.

The cable is attached to the incorrect connector. Ensure that the cable is attached to the correct connector.

There is a problem with the cable or a device at the other end of

the cable.

Ensure that the cable and device at the other end are operating

correctly.

The network controller is defective. Contact an authorized service provider.

Diagnostics passes, but the computer does not communicate with the network.

Cause Solution

Network drivers are not loaded, or driver parameters do not

match current conguration.

Make sure the network drivers are loaded and that the driver

parameters match the conguration of the network controller.

Make sure the correct network client and protocol is installed.

The network controller is not congured for this computer. Select the Network and Sharing Center icon in the Control Panel

and congure the network controller.

To access Control Panel in Windows 10, type control panel in

the taskbar search box, and then select Control Panel from the

list of applications.

Network controller stopped working when an expansion board was added to the computer.

Cause Solution

The network controller requires drivers. Verify that the drivers were not accidentally deleted when the

drivers for a new expansion board were installed.

72 Chapter 6 Troubleshooting without diagnostics

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HP ProDesk 600 G4 Desktop Mini PC Bedienungsanleitung Seite 80