HP ProDesk 400 G3 Base Model Small Form Factor PC Bedienungsanleitung Seite 7
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6 Troubleshooting without diagnostics ............................................................................................................ 60
Safety and comfort .............................................................................................................................................. 60
Before you call for technical support .................................................................................................................. 60
Helpful hints ........................................................................................................................................................ 61
Solving general problems .................................................................................................................................... 62
Solving power problems ...................................................................................................................................... 66
Solving hard drive problems ................................................................................................................................ 67
Solving media card reader problems ................................................................................................................... 69
Solving display problems .................................................................................................................................... 70
Solving audio problems ....................................................................................................................................... 75
Solving printer problems ..................................................................................................................................... 77
Solving keyboard and mouse problems .............................................................................................................. 78
Solving Hardware Installation Problems ............................................................................................................. 80
Solving Network Problems .................................................................................................................................. 81
Solving memory problems .................................................................................................................................. 84
Solving CD-ROM and DVD problems .................................................................................................................... 85
Solving USB ash drive problems ........................................................................................................................ 88
Solving front panel component problems .......................................................................................................... 89
Solving Internet access problems ....................................................................................................................... 89
Solving software problems .................................................................................................................................. 91
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 92
POST numeric codes and text messages ............................................................................................................. 92
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 97
8 Password security and resetting CMOS .......................................................................................................... 99
Resetting the password jumper .......................................................................................................................... 99
Clearing and resetting the BIOS ........................................................................................................................ 101
9 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 102
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 102
10 System backup and recovery ..................................................................................................................... 104
Backing up, restoring, and recovering in Windows 8.1 or Windows 8 .............................................................. 104
Creating recovery media and backups ............................................................................................ 104
Restoring and recovering using Windows tools ............................................................................. 104
Using Reset when the system is not responding ......................................................... 105
Recovery using the Windows recovery USB ash drive ............................................... 105
Recovery using Windows operating system media (purchased separately) ............... 106
Backing up, restoring, and recovering in Windows 7 ........................................................................................ 106
vii
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- 2 Illustrated parts catalog 12
- Cables and adapters 13
- Misc parts 14
- Misc parts 7 15
- Generating static 18
- Grounding the work area 19
- Operating guidelines 20
- Routine care 20
- Cleaning the keyboard 21
- Cleaning the monitor 21
- Cleaning the mouse 21
- Service considerations 22
- SATA hard drives 23
- SATA hard drive cables 24
- SMART ATA drives 24
- Cable management 24
- Small Form Factor 25
- Access panel 26
- Front bezel 26
- Expansion card 28
- Drive cage 32
- Drive cage 25 33
- DDR4-SDRAM DIMMs 34
- Populating DIMM sockets 34
- Removing and installing DIMMs 35
- System board connections 37
- Drive positions 39
- Fan sink 46
- Processor 47
- Power supply 48
- Power supply 41 49
- Front I/O assembly 50
- Power switch assembly 51
- System board 52
- System board callouts 54
- Computer Setup–Main 58
- Computer Setup—Security 60
- Computer Setup—Advanced 62
- Safety and comfort 68
- Helpful hints 69
- Solving general problems 70
- Solving general problems 63 71
- Solving general problems 65 73
- Solving power problems 74
- Solving hard drive problems 75
- Solving display problems 78
- Solving display problems 71 79
- Solving display problems 73 81
- Solving audio problems 83
- Solving printer problems 85
- Solving Network Problems 89
- Solving Network Problems 83 91
- Solving memory problems 92
- Solving software problems 99
- Resetting the password jumper 107
- 10 System backup and recovery 112
- Creating recovery media 115
- System Restore 117
- System Recovery 118
- Recommended Applications 121
- A Battery replacement 122
- B Statement of Volatility 125
- C Power cord set requirements 126
- Country-specic requirements 127
- D Specications 128
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