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HP - USB Flash / SD Memory

Getting Help Guide

Review the online Frequently Asked Questions (FAQs)

Check the online FAQs that are under Manuals on the Flash Drive model support page.

Customer Support by Telephone:

No telephone support is available for the USB Flash Drives. DO NOT call 1.800.hpinvent for

technical support.

Customer Support by E-mail:

Technical support for the HP USB Flash Drives and SD Memory cards can be contacted by

writing to hpsupport@pny.com. Before sending your support request, please include the

following in your e-mail:

• Model number of your product (example: v125w or c325w).

 Your PC / Notebook DEVICE MANAGER will display the model

number of your flash drive. See image below for an example:

• Your PC / Notebook system information including Operating System. Be as

detailed as possible so that a support agent can do the necessary research

before replying to your service request.

• Date of Purchase

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HP - USB Flash / SD Memory Getting Help Guide Review the online Frequently Asked Questions (FAQs) Check the online FAQs that are under Manuals on the

• Detailed explanation of the question or issue you are experiencing with the HP USB Flash Drive.

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