HP B1000 Bedienungsanleitung Seite 1

Service HandbookHP VISUALIZE B1000/C3000 UNIX®WorkstationsManufacturing Part Number: n.a.Printed in USA May 2001Edition E0501

10Contents

100 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-6. Opening the Left Side Panel of the System UnitNOTEThe EMI gasket, as shown i

Chapter 4 101Field Replaceable UnitsFRU Removal and ReplacementClosing the Left Side Panel of the System UnitPerform these steps to close the left sid

102 Chapter4Field Replaceable UnitsFRU Removal and ReplacementSystem Power SupplyThis section will prove important to you as you begin to service the

Chapter 4 103Field Replaceable UnitsFRU Removal and Replacementthe power supply is propped in the upright position as shown in Figure 4-8. Note thatth

104 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-9. Disconnecting the Power Supply Cables3. Remove the bail from the bail lock.

Chapter 4 105Field Replaceable UnitsFRU Removal and ReplacementFigure 4-10. Removing the Power SupplyClosing the SystemOnce you have completed the tas

106 Chapter4Field Replaceable UnitsFRU Removal and ReplacementI/O CardsThe B1000 and C3000 computer’s PCI assembly has six slots. Slots 5 and 6 are ha

Chapter 4 107Field Replaceable UnitsFRU Removal and ReplacementRemoving I/O CardsThis section assumes that you already have I/O cards loaded in the sy

108 Chapter4Field Replaceable UnitsFRU Removal and ReplacementInstalling I/O CardsTo install a new I/O card, do the following:NOTESlots two and four a

Chapter 4 109Field Replaceable UnitsFRU Removal and ReplacementSystem Unit FansThe B1000/C3000 has five fans that are used to cool various areas within

Figures11Figure 1-1.. System Unit Front Panel Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Figure 1-2.. LCD Symbols.

110 Chapter4Field Replaceable UnitsFRU Removal and ReplacementRemoving the Fan from the Hard Disk Drive AreaThis section provides the procedure for re

Chapter 4 111Field Replaceable UnitsFRU Removal and ReplacementFigure 4-16. Removing the Fan from the Hard Disk Drive ChassisRemoving the Fans from th

112 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-17. Removing the Fan Rivets4. Remove the plastic mounting rivets that hold the

Chapter 4 113Field Replaceable UnitsFRU Removal and ReplacementFigure 4-18. Removing CPU Area FansNote that you can replace the fans using the origina

114 Chapter4Field Replaceable UnitsFRU Removal and ReplacementRemoving the Fan and Speaker from the I/O Card AreaThe I/O area of the system unit has i

Chapter 4 115Field Replaceable UnitsFRU Removal and ReplacementFigure 4-20. Removing the Fan and Speaker from the I/O Area5. To remove the speaker fro

116 Chapter4Field Replaceable UnitsFRU Removal and Replacement6. Remove the fan from the bracket by slightly pulling the left and right fan mountingcl

Chapter 4 117Field Replaceable UnitsFRU Removal and ReplacementRemovable Media DevicesThere are only two removable media devices allowed in a B1000/C3

118 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-22. Removing the CD Drive Rear Cover3. Rotate the system unit around until you

Chapter 4 119Field Replaceable UnitsFRU Removal and ReplacementFigure 4-24. Removing the CD Drive Bracket and Blank5. Read the CAUTION statement at th

12FiguresFigure 4-23.. Front of System Unit with the Front Panel Removed . . . . . . . . . . . . . . . . .118Figure 4-24.. Removing the CD Drive Brack

120 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-25. Installing the CD Drive6. Slide the CD Drive and its bracket into the syste

Chapter 4 121Field Replaceable UnitsFRU Removal and ReplacementFigure 4-27. Plugging in the ATAPI and Power Cables9. Make sure that the ATAPI and powe

122 Chapter4Field Replaceable UnitsFRU Removal and Replacement1. Perform the procedures in the sections “Opening the System Unit Front Panel” and“Open

Chapter 4 123Field Replaceable UnitsFRU Removal and Replacementmounting screws (T-10 Torx screws) as shown in Figure 4-31 and remove the CD Drivefrom

124 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-32. Installing the CD Drive Blank6. Tighten the two CD Drive bracket screws as

Chapter 4 125Field Replaceable UnitsFRU Removal and Replacementcover’s edge is rounded to keep you from cutting the cables. Figure 4-34. Next, place t

126 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-35. Removing the Floppy Disk’s Rear Cover3. Rotate the system unit around until

Chapter 4 127Field Replaceable UnitsFRU Removal and ReplacementFigure 4-37. Removing the Floppy Disk Bracket and Blank5. Read the CAUTION statement at

128 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-38. Installing the Floppy Disk Drive6. Slide the floppy disk and its bracket int

Chapter 4 129Field Replaceable UnitsFRU Removal and ReplacementFigure 4-40. Plugging in the Data and Power Cables9. Verify that the data and power cab

Figures13Figure 4-62.. Installing the System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Figure 5-1.. Power Dist

130 Chapter4Field Replaceable UnitsFRU Removal and Replacement2. Remove the floppy rear disk cover by unscrewing the T-15 Torx screw as shown inFigure

Chapter 4 131Field Replaceable UnitsFRU Removal and ReplacementFigure 4-44. Removing the Floppy Disk Drive5. Place the floppy disk blank in the floppy d

132 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-45. Installing the Floppy Disk Blank and Bracket6. Slide the floppy disk blank a

Chapter 4 133Field Replaceable UnitsFRU Removal and Replacement8. Inspect and verify that the data and power cables are positioned to come out of the

134 Chapter4Field Replaceable UnitsFRU Removal and ReplacementHard Disk DriveThis section describes installation and removal of hard disk drives in th

Chapter 4 135Field Replaceable UnitsFRU Removal and ReplacementFigure 4-48. The Hard Drive Slots2. Open the hard drive slot by pressing the plastic re

136 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-49. Removing the Hard Drive Bracket3. Mount the hard disk drive on the hard dri

Chapter 4 137Field Replaceable UnitsFRU Removal and ReplacementFigure 4-50. Inserting the Hard Disk DriveRemoving a Hard Disk DriveThis procedure expl

138 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-51. The Hard Drive Slots2. Open the hard drive slot by pressing the plastic rel

Chapter 4 139Field Replaceable UnitsFRU Removal and Replacement3. Remove the four T-15 Torx screws from the hard disk drive bracket. See Figure 4-53..

14Figures

140 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-54. Replacing the Hard Disk Drive BracketHard Disk DriveBracketPlastic Release

Chapter 4 141Field Replaceable UnitsFRU Removal and ReplacementDIMM CardsThis section contains information regarding the installation and removal of m

142 Chapter4Field Replaceable UnitsFRU Removal and Replacement4. For ease in installation of additional memory the hard disk drive fan may need to ber

Chapter 4 143Field Replaceable UnitsFRU Removal and ReplacementFigure 4-57. Installing Memory Cards7. Place the DIMM card in the connector, lining it

144 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-58. Propping Up the Power Supply3. Prop up the system unit power supply as expl

Chapter 4 145Field Replaceable UnitsFRU Removal and ReplacementSystem Unit LCDThis section describes how to remove and replace the B1000/C3000 worksta

146 Chapter4Field Replaceable UnitsFRU Removal and Replacement4. Replace the system unit’s front panel. This completes the installation of the systemL

Chapter 4 147Field Replaceable UnitsFRU Removal and ReplacementThe System BoardThe system board contains the I/O section, computer main memory, CPU, a

148 Chapter4Field Replaceable UnitsFRU Removal and ReplacementFigure 4-61. Removing the System Board8. Fold back the workstation cables to avoid inter

Chapter 4 149Field Replaceable UnitsFRU Removal and ReplacementFigure 4-62. Installing the System Board2. Re-attach the cables described in step 7 of

Tables15Table 1-1.. CD Drive Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Table 1-2.. Flo

150 Chapter4Field Replaceable UnitsFRU Removal and ReplacementReplacing the BatteryThe battery in the B1000/C3000 workstation is contained within the

1515 DiagramsThis chapter provides functional information about the B1000/C3000 workstations. Thefollowing block diagrams are intended as a guide to u

152 Chapter5DiagramsSystem PowerSystem PowerFigure 5–1 shows the system power distribution.Figure 5-1. Power Distribution Diagram

Chapter 5 153DiagramsFigure 5–2 shows the system unit block diagram.Figure 5-2. System Unit Functional Block Diagram

154 Chapter5Diagrams

1556 Boot Console HandlerThis chapter explains how to use the Boot Console Handler, which provides an interactiveenvironment after the power-on sequen

156 Chapter6Boot Console HandlerHere are the topics covered in this chapter:• Boot Console Handler Features• Accessing the Boot Console Handler• Booti

Chapter 6 157Boot Console HandlerBoot Console Handler FeaturesBoot Console Handler FeaturesThere are times when you want to interact directly with the

158 Chapter6Boot Console HandlerAccessing the Boot Console HandlerAccessing the Boot Console HandlerIf the workstation has crashed or power was turned

Chapter 6 159Boot Console HandlerBoot Console MenusBoot Console MenusThe boot console menus follow, showing the various tasks you can perform and thea

16Tables

160 Chapter6Boot Console HandlerBoot Console MenusHere are the menus:---------------- Main Menu ------------------------------------------------Comman

Chapter 6 161Boot Console HandlerBoot Console Menus------ Configuration Menu -----------------------------Command Description------- -----------AUto [

162 Chapter6Boot Console HandlerBoot Console Menus------------- Information Menu --------------------------------------Command Description------- ----

Chapter 6 163Boot Console HandlerBoot Console Menus------ Service Menu -----------------------------------Command Description------- -----------------

164 Chapter6Boot Console HandlerBooting The WorkstationBooting The WorkstationIn general the B1000/C3000 workstation is started by the power switch an

Chapter 6 165Boot Console HandlerBooting The WorkstationAnswering yes (Y) causes the ISL to be loaded from the specified device. After a shorttime, the

166 Chapter6Boot Console HandlerSearching for Bootable MediaSearching for Bootable MediaTo list devices that contain bootable media, follow the direct

Chapter 6 167Boot Console HandlerResetting the WorkstationResetting the WorkstationTo reset your workstation to its predefined values, follow the direc

168 Chapter6Boot Console HandlerDisplaying and Setting PathsDisplaying and Setting PathsA path is the hardware address of a device that is attached to

Chapter 6 169Boot Console HandlerDisplaying and Setting PathsHandler” earlier in this chapter, and then type the following at the prompt and press Ent

171 Product InformationThis chapter introduces the HP VISUALIZE B1000/C3000 workstations, including theircontrols and indicators. This information is

170 Chapter6Boot Console HandlerDisplaying and Setting the Monitor TypeDisplaying and Setting the Monitor TypeThe workstation ships from the factory p

Chapter 6 171Boot Console HandlerDisplaying and Setting the Monitor TypeDisplaying the Current Monitor ConfigurationTo display the current monitor confi

172 Chapter6Boot Console HandlerDisplaying and Setting the Monitor TypeSetting the Monitor TypeYou can set the monitor type for a graphics adapter by

Chapter 6 173Boot Console HandlerDisplaying and Setting the Monitor TypeThe boot console may display a message that tells you that your new monitor se

174 Chapter6Boot Console HandlerDisplaying and Setting the Monitor TypeAt this point, the new monitor type is active, but not saved. Because you didn’

Chapter 6 175Boot Console HandlerDisplaying the Current Memory ConfigurationDisplaying the Current Memory ConfigurationThe following sample screen outpu

176 Chapter6Boot Console HandlerDisplaying the Current Memory ConfigurationMemory Information SampleThe following sample shows the memory information w

Chapter 6 177Boot Console HandlerDisplaying the Status of the I/O slotsDisplaying the Status of the I/O slotsThe I/O command lets you identify all bui

178 Chapter6Boot Console HandlerSetting the Auto Boot and Auto Search FlagsSetting the Auto Boot and Auto Search FlagsThe auto boot and auto search fla

Chapter 6 179Boot Console HandlerDisplaying and Setting the Security ModeDisplaying and Setting the Security ModeThe secure flag is a variable stored i

18 Chapter1Product InformationIncluded in this chapter are the following topics:• Product description• System unit front panel controls• System unit r

180 Chapter6Boot Console HandlerDisplaying and Setting Fastboot ModeDisplaying and Setting Fastboot ModeWhen fastboot is enabled (set to on), the work

Chapter 6 181Boot Console HandlerDisplaying and Setting the LAN Station AddressDisplaying and Setting the LAN Station AddressIt is sometimes necessary

182 Chapter6Boot Console HandlerDisplaying System InformationDisplaying System InformationThe all command allows you to display the system’s processor

Chapter 6 183Boot Console HandlerDisplaying PIM InformationDisplaying PIM InformationThe pim command allows you to display the most recent PIM informa

184 Chapter6Boot Console HandlerStable StorageStable StorageStable storage is non-volatile memory associated with the PA-RISC processor module.Stable

Chapter 6 185Boot Console HandlerISL EnvironmentISL EnvironmentThe ISL environment provides the means to load the operating system (HP-UX)environment.

186 Chapter6Boot Console HandlerISL Environment• display - displays the boot and console paths in Stable Storage and the current settingof the ISL Boo

Chapter 6 187Boot Console HandlerObtaining and Updating System FirmwareObtaining and Updating System FirmwareTo update a system’s firmware, the firmware

188 Chapter6Boot Console HandlerObtaining and Updating System FirmwareNOTEThis process is automatic and requires no interaction until directed to do s

Chapter 6 189Boot Console HandlerObtaining and Updating System Firmwarelaunch IPL otherISL Revision A.00.38 OCT 26, 1994ISL booting ode fupdate; upd

Chapter 1 19Product InformationProduct DescriptionProduct DescriptionThe HP VISUALIZE B1000 and C3000 workstations contain the following key features:

190 Chapter6Boot Console HandlerObtaining and Updating System FirmwareCannot get module’s product string. ContinuingPlease wait while I examine the L

191A Product SpecificationsThis appendix lists the regulatory specifications, safety requirements, environmentalspecifications, and electrical specificati

192 AppendixAProduct SpecificationsRegulatory and Safety StatementsRegulatory and Safety StatementsThis section lists the regulatory and safety stateme

Appendix A 193Product SpecificationsRegulatory and Safety Statements

194 AppendixAProduct SpecificationsRegulatory and Safety StatementsEmissions RegulationsFederal Communications Commission (FCC)This equipment has been

Appendix A 195Product SpecificationsRegulatory and Safety StatementsFigure A-1. VCCI Class B ITE (Japan)Figure A-2. RRL Class A EMI (Korea)Figure A-3.

196 AppendixAProduct SpecificationsRegulatory and Safety Statementsresponsibility and liability arising therefrom.AcousticsRegulation On Noise Declarat

Appendix A 197Product SpecificationsRegulatory and Safety StatementsWarningspa

198 AppendixAProduct SpecificationsEnvironmental SpecificationsEnvironmental SpecificationsAcousticsDeskside: 4.7 bels typical @ 25˚ C4.9 bels typical @

Appendix A 199Product SpecificationsEnvironmental SpecificationsVibrationOperating random: 0.21 Grms, 5-500 HzSwept sine survival (shipping): 0.5 G (0-p

2NoticeThe information contained in this document is subject to change without notice.Hewlett-Packard assumes no responsibility for the use or reliabi

20 Chapter1Product InformationProduct Description Floppy Disk Drive• Standard Network:– RJ45, Twisted Pair 10 BaseT/100 BaseT• Standard I/O Ports:—

200 AppendixAProduct SpecificationsElectrical SpecificationsElectrical SpecificationsInput PowerFor B1000 and C3000 workstations:Line Power7.4 Amps RMS m

201B SCSI ConnectionsThis appendix provides information about connecting Small Computer System Interface(SCSI) devices to an HP VISUALIZE B1000/C3000

202 AppendixBSCSI ConnectionsThe following topics are covered within this section:• SCSI bus differences• SCSI restrictions• Determining SCSI bus leng

Appendix B 203SCSI ConnectionsSCSI Bus DifferencesSCSI Bus DifferencesA Small Computer Systems Interface (SCSI) bus is an IEEE standard bus for connec

204 AppendixBSCSI ConnectionsSCSI RestrictionsSCSI RestrictionsThis section describes the SCSI restrictions that apply to your workstation in the foll

Appendix B 205SCSI ConnectionsSCSI RestrictionsHP offers the following SCSI cables for connecting externally connected devices to thesystem Ultra2 Wid

206 AppendixBSCSI ConnectionsSCSI RestrictionsTerminatorsThe terminators for Ultra2 Wide Low-Voltage Differential SCSI (LVD SCSI) and UltraNarrow Sing

Appendix B 207SCSI ConnectionsSCSI Restrictionshigher performance SCSI bus than previous SCSI buses and is more sensitive toadherence to the electrica

208 AppendixBSCSI ConnectionsSCSI Bus Length ConstraintsSCSI Bus Length ConstraintsThis section discusses SCSI bus length constraints for the Ultra Na

Appendix B 209SCSI ConnectionsSCSI Bus Length ConstraintsNOTEWhen calculating the total Ultra2 Wide Low-Voltage Differential SCSIcable/bus/trace lengt

Chapter 1 21Product InformationSystem Unit Front Panel ControlsSystem Unit Front Panel ControlsFigure 1-1 shows the location of the system unit front

210 AppendixBSCSI ConnectionsAssigning SCSI Device IDsAssigning SCSI Device IDsBefore assigning a SCSI device ID to your drive, you need to check the

Appendix B 211SCSI ConnectionsAssigning SCSI Device IDsAssigning Ultra Narrow Single-Ended SCSI Device IDsYou can determine which Ultra Narrow Single-

212 AppendixBSCSI ConnectionsConnecting to the SCSI PortsConnecting to the SCSI PortsThis section describes how to connect to the system SCSI ports (U

Appendix B 213SCSI ConnectionsConnecting to the SCSI PortsNOTEIt is necessary to put a terminator on unused SCSI connectors on the rearpanel, or the l

214 AppendixBSCSI ConnectionsConnecting to the SCSI Ports

215C Related DocumentationThis appendix provides part numbers and titles to related documentation.

216 AppendixCRelated DocumentationInstallation Manual• A4985-90010 - HP VISUALIZE B1000/C3000 Installation CardService Manuals• B2355-90040 - System A

217GlossaryAabsolute pathname The fullpathname of a file, including allthe directories leading to it,starting with the root directory(“/”) and ending w

218Glossarydiskless workstations. See alsoboot ROM.boot console handler Theinteractive firmware that enablesyou to interact with the hardwareof your wo

Glossary219uses removable CD-ROM disks.The drive contains asemiconductor laser for readingdata optically and an embeddedcontroller.Central Processing

22 Chapter1Product InformationSystem Unit Front Panel ControlsFigure 1-2. LCD SymbolsSystem Power SwitchUse the Power switch to power the system unit

220Glossarycommand interpreter Aprogram that reads lines of textfrom standard input (typed at thekeyboard or read from a file) andinterprets them as re

Glossary221daisy-chaining A method ofconnecting devices in which thesignal passes from one device tothe next in serial fashion along abus.DDS tape dri

222Glossaryhence the pointer on the screen)while holding down one or more ofits buttons. This process specifiestwo separate locations on thescreen for

Glossary223that runs at 20 Mbytes/second,which allows a cable length of upto 3 meters and a transfer rate ofup to 20MB per second See alsoUltra2 Wide

224Glossaryhard disk drive A device thatstores data on a hard disk. Thehard disk can be a permanent partof the drive and thus beunremovable, or it can

Glossary225into an icon See also icon.Initial System Loader Theprogram that actually controls theloading of the operating system.input device Any of s

226Glossarythe system substitutes thepathname that the link contains.link, v. To establish a relationshipbetween two objects such that oneof the objec

Glossary227mouse pointer See pointer.Nname A character stringassociated with a file, directory, orlink. A name can include variousalphanumeric characte

228Glossarycommand.Pparent directory A directorythat contains other directories,each of which is then called asubdirectory See alsosubdirectory.passwo

Glossary229execute programs; a programcurrently running in the system.process ID A uniqueidentification number assigned toall processes by the operatin

Chapter 1 23Product InformationSystem Unit Front Panel ControlsFigure 1-3. CD DriveNOTEThe audio features of the CD drive are supported through applic

230Glossaryshell command An instructionyou give the system to execute autility program or shell scriptSee also shell script, utilityprogram.shell scri

Glossary231as user root, or by typing su(switch user) at a command-lineprompt. You must know the rootpassword to become root.system administrator Thep

232Glossaryorganization is authorized useSee also user ID, password.user ID The name the computeruses to identify you. Your systemadministrator assign

Glossary233capacity. A workstation usuallyincludes a keyboard, a monitor,and a system unit See also node,disked workstation, disklessworkstation.

234

IndexIndex 235Symbols$HOME, 224Aabsolute pathname, 217active window, 217ANSI, 217argument, 217attachment unit interface (AUI), 217BB1000/C3000acoustic

236 IndexIndexCD Drive, 42floppy disk drive, 42FRU, 38hard disk driveSAM, 40hard disk drive, 38I/O cards, 45memory, 43workstation, 37configuration, 220c

IndexIndex 237removable media, 117removal and replacement, 97speaker, 114system boardinstallation, 148system board, 147system fans, 111Hhard disk driv

238 IndexIndexnonvolatile memory, 227Oobject, 227Operating Systemoverview, 33operating system, 227option, 227output device, 227output window, 227Ppare

IndexIndex 239Small Computer System Interface (SCSI),230standalone, 230Storage Devicecontrols and features, 22Storage deviceCD drive, 23floppy disk dri

24 Chapter1Product InformationSystem Unit Front Panel ControlsThe optional floppy disk drive (Product Number A5009A) is a 3.5-inch form factor devicewi

Chapter 1 25Product InformationSystem Unit Rear Panel ConnectorsSystem Unit Rear Panel ConnectorsThis section describes the following connectors on th

26 Chapter1Product InformationSystem Unit Rear Panel ConnectorsAudio ConnectorsThe Model B1000 and C3000 workstations have audio-input and -output cap

Chapter 1 27Product InformationSystem Unit Rear Panel ConnectorsUSB ConnectorsThe USB connectors located on the rear panel of the workstation provide

28 Chapter1Product InformationSystem Unit Rear Panel Connectorsan external transceiver. The workstation automatically selects the correct network sett

Chapter 1 29Product InformationSystem Unit Rear Panel ConnectorsTOC ButtonThe TOC (transfer of control) button interrupts the system and transfers con

3HP, (c) unauthorized modification or misuse, (d) operation outside of the publishedenvironmental specifications for the product, or (e) improper site p

30 Chapter1Product InformationSystem Unit Rear Panel ConnectorsFigure 1-7. Security Loop OperationSecurity Loop PinHoleSecurity Loop Pin PushedIn Plac

Chapter 1 31Product InformationMonitor InformationMonitor InformationThe B1000/C3000 workstations support the following monitors:• 19-inch, 1280×1024

32 Chapter1Product InformationHP Supported USB DevicesHP Supported USB DevicesUSB KeyboardThe HP VISUALIZE B1000/C3000 workstations support USB keyboa

Chapter 1 33Product InformationOperating System OverviewOperating System OverviewThe B1000/C3000 workstation uses the HP-UX operating system, version

34 Chapter1Product InformationMemoryMemoryThe main memory for an HP VISUALIZE B1000/C3000 workstation can vary from aminimum of 128 MBytes to a maximu

352 ConfigurationThis chapter provides details about setting up and changing the system configuration forthe HP VISUALIZE B1000/C3000 workstations.

36 Chapter2ConfigurationChapter OverviewChapter OverviewThis chapter contains the following sections:• Workstation Configurations• Field Replaceable Uni

Chapter 2 37ConfigurationWorkstation ConfigurationsWorkstation ConfigurationsRefer to the HP Workstations Website for a complete list of supported access

38 Chapter2ConfigurationFRU ConfigurationsFRU ConfigurationsThis section provides information for setting up or changing the configuration of thesystem Fi

Chapter 2 39ConfigurationFRU ConfigurationsFigure 2-1. Hard Drive, 9Gbyte/18Gbyte Ultra2 Low Voltage DifferentialThe hard disk drive in Figure 2-2 is us

4Printing HistoryNew editions of this manual incorporate all material updated since the previous edition.Update packages may be issued between edition

40 Chapter2ConfigurationFRU ConfigurationsConfiguring a Hard Disk DriveThis section describes how to add a hard drive to your system as a file system usin

Chapter 2 41ConfigurationFRU Configurations6. Double click on the Disk Devices icon.The following screen message is displayed:Scanning the system’s hard

42 Chapter2ConfigurationFRU ConfigurationsCD Drive (Optional) ConfigurationThe optional CD drive connects to the ATAPI (IDE) interface in the CD drive ba

Chapter 2 43ConfigurationFRU ConfigurationsMemoryThis workstation has 8 memory slots, labeled 0 through 7. Memory can be configured from128MB to 1.4GB fo

44 Chapter2ConfigurationFRU ConfigurationsThe B1000/C3000 workstation supports the 128 MByte DIMMs or the 256 MByte DIMMs.If users install different siz

Chapter 2 45ConfigurationFRU ConfigurationsI/O CardsThere are six I/O slots located on the rear panel of the B1000 and C3000 workstations.Slots 1 throug

46 Chapter2ConfigurationFRU ConfigurationsMonitor-Type SelectionThe B1000/C3000 supports the following monitors:• 19-inch, 1280×1024 color monitor, 75 H

473 TroubleshootingThis chapter provides information about isolating a failing component, known as a FieldReplaceable Unit (FRU), in the B1000/C3000 w

48 Chapter3TroubleshootingTo troubleshoot a HP VISUALIZE B1000/C3000 workstation, you must be familiar with theHP-UX operating system and be able to s

Chapter 3 49TroubleshootingFlow Diagrams for TroubleshootingFlow Diagrams for TroubleshootingThe following four figures contain troubleshooting flowchar

Contents51. Product InformationProduct Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19System Unit Fro

50 Chapter3TroubleshootingFlow Diagrams for TroubleshootingFigure 3-1. Power On LCD, Troubleshooting Flow

Chapter 3 51TroubleshootingFlow Diagrams for TroubleshootingFigure 3-2. Console Troubleshooting Messages

52 Chapter3TroubleshootingFlow Diagrams for TroubleshootingFigure 3-3. Bootable Device Troubleshooting

Chapter 3 53TroubleshootingFlow Diagrams for TroubleshootingFigure 3-4. Troubleshooting HP-UX Boot

54 Chapter3TroubleshootingIdentifying LCD-Indicated ConditionsIdentifying LCD-Indicated ConditionsThis workstation uses an LCD panel to display firmwar

Chapter 3 55TroubleshootingLCD Fan Failures and WarningsLCD Fan Failures and WarningsThis section provides the failure and warning messages you will s

56 Chapter3TroubleshootingLCD Fan Failures and WarningsFigure 3-5. Fan LocationsIn the case of a fan problem, you will need to replace:• The fan itsel

Chapter 3 57TroubleshootingDealing with a Boot FailureDealing with a Boot FailureTo start this workstation from an operating system stored on a device

58 Chapter3TroubleshootingDealing with a Boot FailureSearching for Bootable MediaTo list all devices that may contain bootable media, go to the Main M

Chapter 3 59TroubleshootingDealing with a Boot FailureBoot Command NotationsThe boot command supports the following two notations:• Mnemonic• Path num

6ContentsFloppy Disk Drive (Optional) Configuration . . . . . . . . . . . . . . . . . . . . 42Memory . . . . . . . . . . . . . . . . . . . . . . . . .

60 Chapter3TroubleshootingSelftest FailuresSelftest FailuresChassis codes are the key to debugging selftest errors. If a failure is found during selft

Chapter 3 61TroubleshootingSelftest FailuresChassis CodesTable 3-2. lists all of the chassis codes for the B1000 and C3000 workstations.Table 3-2. Cha

62 Chapter3TroubleshootingSelftest FailuresFLT 1n13 SYS BD data mem brk trp CPU n detected an unexpected datamemory break trap.FLT 1n14 SYS BD TLB dir

Chapter 3 63TroubleshootingSelftest FailuresTST 1n27 SYS BD CPUn itimer test CPU n is starting its interval timerself-test.TST 1n28 SYS BD CPUn multi-

64 Chapter3TroubleshootingSelftest FailuresFLT 1nBA SYS BD monarch CPU failThe monarch CPU failed.FLT 1nBB SYS BD bad CPUn number The CPU identifier wa

Chapter 3 65TroubleshootingSelftest FailuresTST 2n90 SYS BD CPUn dcache ECC CPU n is starting its data cache ECCself-test.FLT 2BAD SYS BD assertion fa

66 Chapter3TroubleshootingSelftest FailuresFLT 3n09 SYS BD bad sys mde byte CPU n detected an unsupported systemmode.WRN 3n1A SYS BD hversion mismtch

Chapter 3 67TroubleshootingSelftest FailuresWRN 4n01 SYS BD CPUn skip lst CPU n is bypassing its late self-tests tosave time.TST 4n0E SYS BD CPUn exit

68 Chapter3TroubleshootingSelftest FailuresTST 4n60 SYS BD CPUn dcache miss CPU n is starting its data cache missself-test.FLT 5n00 SYS BD unknown bus

Chapter 3 69TroubleshootingSelftest FailuresTST 7020 SYS BD search for IMM Try to find a single memory bank to usefor the initial memory module.TST 703

Contents7DIMM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141System Unit LCD . . . . . . . . . . . .

70 Chapter3TroubleshootingSelftest FailuresFLT 7207 DIMM DIMM table full The DIMM table is full--cannot add newtype.FLT 7208 DIMM no DIMMs found SPD d

Chapter 3 71TroubleshootingSelftest FailuresFLT 730C SYS BD mem intrlv fail Memory interleave generation failed.INI 730F SYS BD mem config done Main m

72 Chapter3TroubleshootingSelftest FailuresFLT 7612 DIMM ECC single ECC Memory ECC test failed to detectsingle-bit ECC error.FLT 7613 DIMM ECC multipl

Chapter 3 73TroubleshootingSelftest FailuresFLT 7848 SYS BD addr not mapped Memory address outside configuredmemory space.FLT 785s DIMM MBE in DIMMsDes

74 Chapter3TroubleshootingSelftest FailuresWRN 80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC?WRN 80FC EXT IO invalid boot dev Unexp

Chapter 3 75TroubleshootingSelftest FailuresWRN 8C0A EXT IO PCI mem type err PCI device requested invalid memorytype.WRN 8C0B IO BD PCI max bus dpth P

76 Chapter3TroubleshootingSelftest FailuresWRN 9C6s EXT IO bad PCI slotsGraphics in PCI slot s failed to initializeas a console device.INI 9C8t EXT IO

Chapter 3 77TroubleshootingSelftest FailuresINI C540 EXT IO init pri path Autoboot is trying to boot from primaryboot device.INI C580 EXT IO load IPL

78 Chapter3TroubleshootingSelftest FailuresWRN C7F1 EXT IO bad alt IPL read Cannot load IPL from non-primary bootdevice--load address invalid.WRN C7F2

Chapter 3 79TroubleshootingSelftest FailuresWRN CB10 SYS BD LPMC initiated A Low-Priority Machine Check enteredthe firmware LPMC handler. The handlersh

8ContentsStable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184ISL Environment . . . . . . . . .

80 Chapter3TroubleshootingSelftest FailuresOFF CBA6 IO BD R2PCI resp tmout Rope-to-PCI bridge timed out. Could be afailure of the PCI card, rope, or R

Chapter 3 81TroubleshootingSelftest FailuresOFF CBD0 IO BD R2PCI T-Abort;OV Rope-to-PCI bridge signalled multipleTarget Aborts.OFF CBD2 IO BD PCI pari

82 Chapter3TroubleshootingSelftest FailuresFLT CBF2 SYS BD bad OS HPMC len The size of the operating system HPMChandler is invalid. Firmware will halt

Chapter 3 83TroubleshootingSelftest FailuresMemory FailuresThe B1000/C3000 system requires Memory Page Deallocation to be implemented. Thisfeature all

84 Chapter3TroubleshootingRunning System Verification TestsRunning System Verification TestsHP-UX uses an on-line diagnostics product named Mesa (Suppor

Chapter 3 85TroubleshootingRunning System Verification Tests5. To exit the Support Tools Manager, enter the following:CSTM> exitEnterIf any tests fa

86 Chapter3TroubleshootingRunning ODE-Based DiagnosticsRunning ODE-Based DiagnosticsThe Offline Diagnostic Environment (ODE) consists of diagnostic mod

874 Field Replaceable UnitsThis chapter lists the HP VISUALIZE B1000/C3000 Workstation Field Replaceable Units(FRUs) and provides procedures and illus

88 Chapter4Field Replaceable UnitsWARNINGFor all removal and replacement procedures in this chapter, youmust power off the workstation and unplug the

Chapter 4 89Field Replaceable UnitsFigure 4-1. B1000/C3000 Workstation Main ComponentsPower SupplySystemMemoryCardsFan/SpeakerHard DiskDriveCD DriveFl

Contents9B. SCSI ConnectionsSCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203SCSI Restrictions. .

90 Chapter4Field Replaceable UnitsFigure 4-2. CD Drive Bracket AssemblyFigure 4-2. shows the CD Drive Bracket FRUs for the B1000/C3000 workstation.CD

Chapter 4 91Field Replaceable UnitsFigure 4-3. Floppy Drive Bracket AssemblyFigure 4-3. shows the Floppy Disk Drive Bracket Assembly for the B1000/C30

92 Chapter4Field Replaceable UnitsFigure 4-4. Hard Disk Drive Bracket AssemblyFigure 4-4 shows the Hard Disk Drive Bracket Assembly FRUs for the B1000

Chapter 4 93Field Replaceable UnitsExchange and Non-exchange Part NumbersExchange and Non-exchange Part NumbersIn this chapter we refer to exchange an

94 Chapter4Field Replaceable UnitsExchange and Non-exchange Part NumbersFRUs Part NumbersTable 4-1. Exchange Parts FRU ListPart Number DescriptionA498

Chapter 4 95Field Replaceable UnitsExchange and Non-exchange Part NumbersTable 4-2. Non-exchange Parts FRU ListPart Number DescriptionA4986-66530 SCA

96 Chapter4Field Replaceable UnitsExchange and Non-exchange Part Numbers0624-0727 Screw - T-15 w/ slot1826-4269 Real Time Clock Module (internal batte

Chapter 4 97Field Replaceable UnitsFRU Removal and ReplacementFRU Removal and ReplacementThe procedures in this section describe how to remove field re

98 Chapter4Field Replaceable UnitsFRU Removal and ReplacementSystem Unit Front PanelThis section describes how to open and close the workstation front

Chapter 4 99Field Replaceable UnitsFRU Removal and Replacement3. Plug in the system unit power cord, and power on the system.Left Side Panel of the Sy