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The contract start and end date is listed for each contract item along with the following information:
• Status The possible values are:
— A: Active
— F: The start date is in the future
— X: Expired
— E: There is no end date
— I: The agreement is informal. This status might mean that the agreement is not finalized.
— B: Delivery blocked
— C: Cancelled
• Service Level The level of service specified in the offer. This includes the amount of time HP
has to react to an issue, the time to resolution for a set of issues, and the type of response HP
will use to react to an issue.
• Deliverables A description of services offered with this contract, for example, onsite support
or parts and materials.
Warranty
• Warranty Type The type of warranty, for example, Base Warranty, Bundled Warranty, or
HP Care Pack.
• Start Date The start date of an active warranty.
• Extension The number of days that this warranty has been extended.
• Wty: HP HW Maintenance Onsite Support The warranty start and end date is listed for each
warranty item along with the following information:
— Status The possible values are:
A: Active
F: The start date is in the future
X: Expired
E: There is no end date
I: The agreement is informal. This status might mean that the agreement is not
finalized.
B: Delivery blocked
C: Cancelled
— Service Level The level of service specified in the warranty. This includes the amount of
time HP has to react to an issue, the time to resolution for a set of issues, and the type of
response HP will use to react to an issue.
— Deliverables A description of services offered with this warranty, for example, onsite
support or parts and materials.
• Wty: HP Support for Initial Setup
— Status The possible values are:
A: Active
F: The start date is in the future
X: Expired
E: There is no end date
I: The agreement is informal. This status might mean that the agreement is not
finalized.
Viewing contract and warranty status 131
- HP Part Number: 601823-005 1
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- 8 Table of Contents 8
- Table of Contents 9 9
- 10 Table of Contents 10
- Table of Contents 11 11
- List of Tables 12
- Part I Introduction 13
- Table of Contents 15
- 1 About this document 17
- 2 Product overview 19
- Status info 20
- Automatic event handling 20
- Tools and tasks 20
- Collections 20
- Users and Authorizations 21
- Automatically signing in 22
- Behavior 23
- Customizing views 24
- Part II Setting up HP SIM 25
- 3 Setting up managed systems 29
- 30 Setting up managed systems 30
- 32 Setting up managed systems 32
- 34 Setting up managed systems 34
- 36 Setting up managed systems 36
- Configuring SSH access 37
- 38 Setting up managed systems 38
- /etc/init.d/hpasm start 40
- 4 Credentials 41
- 42 Credentials 42
- 5 WMI Mapper Proxy 43
- 6 Discovery 45
- Options on the Discovery page 46
- Discovery credentials 46
- Discovery filters 47
- Discovery of Gen8 servers 48
- 7 Manage Communications 49
- 50 Manage Communications 50
- 8 Automatic event handling 51
- 52 Automatic event handling 52
- 9 Users and Authorizations 53
- 10 Managed environment 55
- 60 Table of Contents 60
- Basic search 61
- Advanced search 61
- Searching for tools 62
- 12 Monitoring systems 63
- System status types 64
- Software status types 65
- WBEM operational status types 65
- Monitoring clusters 66
- System properties 67
- 68 Monitoring systems 68
- 13 Event management 69
- 70 Event management 70
- Examples of e-mail pages 71
- Example of an HTML page 72
- 74 Event management 74
- 14 Reporting in HP SIM 77
- Snapshot Comparison 78
- Enhanced Reports 78
- Predefined reports 79
- Run Enhanced reports 79
- New Enhanced reports 79
- Editing Enhanced reports 80
- E-mailing reports 80
- Deleting reports 80
- 15 HP SIM tools 81
- Viewing results 82
- Example - Device ping 82
- 86 Table of Contents 86
- Table of Contents 87 87
- 88 Table of Contents 88
- 16 Collections in HP SIM 89
- Types of collections 90
- Other customization features 91
- 92 Collections in HP SIM 92
- Collections in HP SIM 93 93
- 94 Collections in HP SIM 94
- Collections in HP SIM 95 95
- 17 HP SIM custom tools 97
- General concepts 99 99
- Custom tool menu placement 100
- Custom tool URL format 100
- View tool definition 101
- Run Now/Schedule 101
- Creating a custom SSA tool 102
- Example Web launch tool 104
- Example MSA tool 105
- 106 HP SIM custom tools 106
- Adding a TDEF to HP SIM 107
- Removing a TDEF from HP SIM 107
- Modifying a TDEF 108
- 18 Federated Search 109
- 110 Federated Search 110
- 19 CMS reconfigure tools 111
- Warnings 112
- Dependencies 112
- Securing communication 117
- Credentials management 118
- Certificate sharing 119
- SSH keys 119
- Passwords 120
- Password warnings 120
- Browser session 121
- Internet Explorer zones 121
- System link format 121
- Operating-system dependencies 122
- HP SIM database 123
- Command-line interface 123
- Configuring the CMS 124
- Strong security 124
- Configuring managed systems 124
- Moderate 125
- 21 Privilege elevation 127
- 22 Contract and warranty 129
- Overview 130
- System Information 130
- Contract 130
- Warranty 131
- 23 License Manager 133
- CLI mxlmkeyconfig 134
- License types 134
- Licensed System(s) 136
- Add Licenses 136
- Collect Remote License Info 136
- Apply Licenses 138
- Add License page 139
- Key details page 139
- 140 License Manager 140
- About storage systems 143
- Storage events 144
- Storage inventory details 144
- About SMI-S 145
- Key components 145
- Profiles 145
- Using storage solutions 146
- For Command View SDM 147
- Discovery 148
- 25 Managing MSCS clusters 151
- Cluster fields 152
- Node fields 152
- Network fields 152
- Resource fields 153
- Disk capacity thresholds 153
- CPU utilization thresholds 153
- Cluster Monitor states 154
- Cluster Monitor polling rate 154
- Disk polling rate 155
- MSCS status polling rate 155
- System status polling rate 155
- 26 HP SIM Audit log 157
- Log content 158
- Additional resources 159
- About integration 160
- About software repositories 160
- MIB management tools 163
- mxmib -l 165
- mxmib -t <myfile.mib> 165
- mxmib -d <myfile.mib> 165
- MIB management tools 167 167
- SNMP Trap Settings page 169
- A Important Notes 171
- Database firewall settings 172
- Annotating the portal UI 172
- Security bulletins 173
- Validating RPM signatures 173
- Central Management Server 174
- Configure or Repair Agents 175
- Data collection reports 175
- B Troubleshooting 177
- Container View 180
- Credentials 180
- Data Collection 181
- Database 182
- 184 Troubleshooting 184
- Linux servers 185
- Host name 186
- HP Smart Update Manager 187
- 188 Troubleshooting 188
- HP Smart Update Manager 189 189
- Systems Insight Manager 190
- Identification 190
- Installation 191
- License Manager 192
- Managed Environment 193
- Onboard Administrator 193
- Performance 193
- Ports used by HP SIM 194
- Privilege elevation 195
- Property pages 195
- Reporting 195
- Security 195
- 196 Troubleshooting 196
- Tools 197 197
- Virtual identifiers 198
- Virtual machines 199
- WBEM indications 199
- WMI Mapper 199
- C Protocols used by HP SIM 201
- Remote Wake-Up 202
- Protocol functionality 203
- D Data Collection 207
- Bi-weekly data collection 208
- E Default system tasks 209
- Biweekly Data Collection 210
- System Identification 210
- Old Noisy Events 210
- Events Older Than 90 Days 210
- Status polling 212
- F Host file extensions 213
- 214 Host file extensions 214
- Default values 215
- 216 Host file extensions 216
- G System Type Manager rules 217
- SSA-specific attributes 219
- MSA-specific attributes 219
- WLA-specific attributes 220
- Parameterized strings 221
- Common tool attributes 223
- Table H-9 Defined name values 224
- Table H-10 All tools values 224
- Tool Filtering attributes 225
- Environment Variables 226
- Tool parameter guidelines 227
- J Support and other resources 235
- Glossary 237
- 238 Glossary 238
- 240 Glossary 240
- 242 Glossary 242
- 244 Glossary 244
- 246 Glossary 246
- 248 Index 248
- 250 Index 250
- 252 Index 252
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