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processing. Each time a SIM is generated, the amber Message LED on the control window (under
the Ready and Alarm LEDs) turns on as an additional alert for the user.
SIMs are classified into four categories according to severity for reporting and logging purposes:
service, moderate, serious, or acute. All SIMs are recorded on the SVP and displayed on Remote
Web Console computers. You can review the SIMs in the Status window of Remote Web Console.
SIMs generated by the primary storage system include the device ID of the primary data volume
(byte 13), and SIMs generated by the secondary storage system include the device ID of the
secondary data volume (byte 13). For further information on SIM reporting, contact your HP service
representative or HP technical support.
If SNMP is installed and operational for the storage system, each SIM results in an SNMP trap
being sent to the appropriate host(s). For further information on SNMP operations, see the HP
StorageWorks XP24000/XP20000 Remote Web Console User Guide, or call HP technical support
for assistance.
Figure 94 (page 242) shows a typical 32-byte SIM from the storage system. The six-digit reference
code (RC) consists of bytes 22, 23, and 13. The RC identifies the possible error and determines
the severity. The SIM type (byte 28) indicates the component that experienced the error. When
the value of byte 22 is 21, the SIM is a control unit SIM. When the value of byte 22 is Dx (where
x is an arbitrary character), the SIM is a device SIM.
Table 46 (page 242) illustrates severity of SIMs. The table also shows SVP log files.
Figure 94 Typical SIM Showing Reference Code and SIM Type
Table 46 Typical SIMs Showing the Reference Code and SIM Type
SVP Log FileSIM Generated
By
DescriptionSeverityReference Code
Byte 23Byte 22
SIM LogPrimary/secondary
storage system
Logical path is blocked due to a failure.Moderate8021
SSB LogPrimary/secondary
storage system
Logical path is restored.Service8121
SIM LogPrimary/secondary
storage system
Line failure is reported by the extender.Moderate8221
SIM LogPrimary storage
system
A volume being used by the primary data
volume has been suspended.
Path recovery is impossible.
Serious0XDC
SIM LogPrimary storage
system
A volume being used by the primary data
volume has been suspended.
A failure has been detected in the primary
storage system.
Serious1XDC
SIM LogPrimary storage
system
A volume being used by the primary data
volume has been suspended.
A failure has been detected in the
secondary storage system.
Serious2XDC
242 Troubleshooting
- HP StorageWorks 1
- Journal Software User Guide 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- Journal Software 8
- Features 9
- Benefits 9
- Business Solutions 10
- Functionality Overview 11
- Journal Obtain 12
- Journal Copy 12
- Journal Restore 12
- Storage Systems 14
- Logical Disk Controllers 14
- Systems) 15
- Consistency Groups 15
- Remote Copy Connections 16
- Journal Groups 17
- Data Volume Pairs 18
- Journal Volumes 18
- DKU (drive) 19
- Host Failover Software 20
- Initial Copy Operation 21
- Update Copy Operation 22
- Journal Group Operations 23
- Update Copy Failure 24
- Journal Processing 25
- Types of Journals 26
- Pair Status 32
- Split Types (PSUS) 38
- Suspend Types 40
- Suspension Condition 41
- Requirements and Restrictions 43
- Logical Unit (LU) Types 45
- Maximum Number of Pairs 47
- Installing the Hardware 51
- Installing the Hardware 53 53
- Access Journal Operations 54
- Primary Site 64
- Access Journal Volumes 72
- Virtual LUN 75
- Cache Residency Manager 76
- LUN Manager 76
- XP Thin Provisioning 76
- XP Performance Control 76
- XP Business Copy 76
- 3DC Cascading Configuration) 93
- Basic Behavior 101
- Hardware Configuration 102
- Setup Procedure 103
- Restrictions About 2DC 104
- Data Retention Utility 106
- XP Auto LUN Software 108
- Planning of Journal Volumes 109
- Arranging Journal Volumes 110
- Journal Volume Capacity 110
- Secondary Storage System 112
- Disk Array 113
- Configuration 114
- Journal Operation Window 116
- Pair Operation Window 122
- DKC Operation Window 130
- Usage Monitor Window 136
- History Window 137
- Optional Operation Window 141
- Configuring Port Attributes 144
- Systems (Add DKC) 147
- Adding Logical Paths 150
- Adding Logical Paths 151 151
- Deleting Logical Paths 155
- Turning Power On 158
- 6 Using Journal Groups 159
- 160 Using Journal Groups 160
- 166 Using Journal Groups 166
- 168 Using Journal Groups 168
- 170 Using Journal Groups 170
- Deleting a Journal Group 172
- 174 Using Journal Groups 174
- 176 Using Journal Groups 176
- Figure 80 Paircreate Window 183
- Recovering a Pinned Track 197
- 8 Usage Monitor Operations 199
- 200 Usage Monitor Operations 200
- Figure 86 Display Item Window 201
- Performed) 207
- 3DC Cascading configuration 209
- 10 Troubleshooting 218
- 224 Troubleshooting 224
- Calling HP Technical Support 243
- Related Documentation 244
- HP Technical Support 245
- Subscription Service 245
- HP Websites 245
- Documentation Feedback 245
- Glossary 246
- 248 Index 248
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