HP Web Jetadmin Software Bedienungsanleitung PDF herunterladen (Seite 20)

 The file might be missing characters, such as the opening character, and HP Web Jetadmin does

not recognize it as being a valid file.

 The file might not have the correct rights for HP Web Jetadmin to process the file. It is imperative

that you open the existing DatabaseSettings.config.xml file and copy and paste the content as it is

displayed in this document to maintain the user rights. The file must have read/write rights for

Network Service for HP Web Jetadmin to use the file. If a new file is created instead of opening

the existing file, the new file assumes the user’s rights. If this happens, HP Web Jetadmin does not

attempt to use the new database and defaults to the old database. Make sure that Network

Service has read/write rights.

 Verify that the HP Web Jetadmin service was restarted after the configuration file was edited.

Microsoft SQL Server is stopped

If HP Web Jetadmin indicates that Microsoft SQL Server is Stopped after the HP Web Jetadmin service

is restarted, there are issues connecting to the SQL server.

If this occurs right after the initial installation of HP Web Jetadmin, there might be policies or

permissions that restrict SQL Server Express from being installed completely. Many times in this

scenario, HP Web Jetadmin could not create all of the necessary files in its directories. In this case, try

running the command-line installer mentioned previously to bypass the SQL Express database

installation. This should ensure that all the HP Web Jetadmin files are present.

This message is also quite common if HP Web Jetadmin was installed from the command line to

bypass the SQL Express installation. This message subsequently disappears after the configuration file

is edited to point to the remote SQL instance and database and the HP Web Jetadmin service is

restarted.

If this issue occurs only after attempting to point to a remote SQL Server, the

DatabaseSettings.config.xml file is probably being read, but something is preventing HP Web

Jetadmin from connecting to the remote database. For clues on why the connection is failing, check

the trace logs in one of the following directories:

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HP Web Jetadmin Software Bedienungsanleitung Seite 20