
link. The support for Linux Integrity is found by selecting the Linux link on Software Depot
home. Look for the HP Integrity Essentials Pack for Linux link.
• Access the HP ProLiant Essentials software page at http://www.hp.com/servers/manage. You
will find a wealth of Systems Management Products and service-related information.
• Access the HP IT Resource Center for maintenance and support, forums, and training and
education of HP products at http://itrc.hp.com.
• Contact the HP Support Forum to get answers to your HP product questions at http://
forums.itrc.hp.com.
Keeping good records of your configuration can significantly speed up the troubleshooting
process. Keep current and consult the following list when you obtain assistance from your HP
service provider:
• Management system make, model, and serial number information
• Operating system information, operating environment information (HP-UX), including
version number, a list of all service packs that have been applied, patches, the Compaq SSD
version, and Insight Agents’ names and versions that have been applied
• Hardware configuration information for Linux and Windows:
— Survey Utility output or Inspect printout
— System Configuration Utility printout
— Description of any non-HP or non-Compaq equipment that is not shown on the Inspect
or System Configuration printout
52 Troubleshooting
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