Hp Secure Encryption Bedienungsanleitung Seite 67
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Troubleshooting 67
Error Description Action
Remote key manager
communication failure
Slot X Encryption Failure –
Communication issue prevents
drive keys from being
retrieved. Encrypted logical
drives are offline. System may
not boot.
To troubleshoot, see the Key Manager page in
HP iLO interface.
Incorrect or missing Master
Key on Remote key manager
Slot X Encryption Failure –
Master Encryption Key is
incorrect or not retrieved from
HP ESKM 3.1. Encrypted
logical drives may be offline.
System may not boot.
Correct the problem on the HP ESKM 3.1.
Volume Key decryption failure
Invalid Drive Encryption Keys
on HP ESKM 3.1. Encrypted
logical drives may be offline.
System may not boot.
Restore the correct version of the Drive
Encryption Key on the HP ESKM 3.1.
Unable to establish
communication with controller
Communication issue prevents
keys from being retrieved.
Dependent encrypted logical
drives are offline. System may
not boot.
Reset the controller by rebooting the server.
Missing local Master Key
Imported encrypted logical
drives are offline; the matching
local Master Encryption Key is
required. System may not boot.
Use HP Smart Storage Administrator to enter the
local Master Encryption Key.
Controller password failure
All encrypted local drives are
offline due to failure to enter
proper controller password.
Reboot the server and enter the proper
controller password, or unlock the controller
using HP Smart Storage Administrator.
Controller encryption not
enabled
Encrypted logical drives are
present but encryption is not yet
enabled. Encrypted logical
drives are offline.
Use HP Smart Storage Administrator to enable
encryption.
Encryption parameters not set
Encryption is enabled for the
controller but the Master
Encryption Key name is not set.
Use Encryption Manager to set the Master Key
name for the controller and reboot.
Controller/logical drive
encryption type mismatch
Key management mode
mismatch between controller
and drives. Dependent
encrypted drives offline.
Use Encryption Manager to match key
management modes. For more information, see
"Importing drives with different Master Keys (on
page 47)".
Encryption failure -
unsupported system ROM
detected
Unsupported system ROM
detected. Encrypted logical
drives may be offline. System
may not boot.
Update the system ROM to a version supporting
encryption.
Encrypted logical drives on
non-encrypting controller
Encrypted logical drives are
offline. Encryption feature is
not available on this controller.
Move drives to a controller with encryption
support or delete the logical drives.
Encryption failure -
unsupported iLO firmware
detected
Unsupported HP iLO firmware
detected. Encrypted drive may
be offline. System may not
boot.
Update HP iLO firmware to a version supporting
encryption.
- HP Secure Encryption 1
- Installation and User Guide 1
- Contents 3
- Contents 4 4
- Overview 5
- Benefits 6
- Encryption features 6
- Feature Description Notes 7
- Solution components 8
- HP Smart Array Controller 9
- HP SmartCache 10
- Licensing 11
- Planning 12
- Security domains 13
- Deployment scenarios 13
- Configuration 14
- Remote Key Management Mode 16
- Adding a user 17
- Adding a group 19
- Assigning a user to a group 20
- Configuration 21 21
- Configuration 22 22
- 5. Click Add 22
- 7. Click Save 22
- Creating a Master Key 23
- Placing a key in a group 24
- Configuration 25 25
- Assigning a key to a group 26
- Configuring HP iLO 27
- Configuration 28 28
- Operations 32
- Managing passwords 33
- Working with keys 38
- Creating a plaintext volume 39
- Select drives 40
- Operations 48 48
- 11. Click OK 48
- Maintenance 49
- Flashing firmware 50
- Replacing a physical drive 50
- Query by drive serial number 51
- Click the Security tab 53
- Displaying log information 55
- Running queries 56
- Maintenance 57 57
- Maintenance 59 59
- Troubleshooting 60
- Lost or forgotten Master Key 61
- Locating the key using iLO 62
- Troubleshooting 63 63
- Master key not exporting 64
- ESKM 3.1 65
- Potential errors encountered 66
- Error Description Action 67
- Support and other resources 69
- Appendix 70
- Glossary 71
- Glossary 72 72
- Remote Key Manager 73
- Volume encryption key 73
- Documentation feedback 74
- Index 75 75
- Index 76 76
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