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Troubleshooting208
The LUN Management box is
displayed as empty.
Verify that the application has finished collecting LUN
data before opening the LUN Management dialog box.
On Symmetrix systems:
• Verify that the WideSky API is not installed on the
system running the HAFM appliance.
• Verify that the SYMAPI server is running and can be
contacted from the system running the HAFM
appliance.
• Verify that the system running the SYMAPI server is
running and is connected to a Symmetrix port
through in-band.
Table 27 Address problems and resolutions (continued)
Problem Resolution
- HP StorageWorks 1
- HA-Fabric Manager user guide 1
- Contents 3
- About this guide 19
- Intended audience 19
- Related documentation 19
- Rack stability 21
- HP technical support 21
- Helpful web sites 22
- 1HAFM overview 23
- HAFM appliance 24
- HAFM application 24
- Out-of-band access 25
- SAN life cycle 26
- Searching the online help 27
- System requirements 28
- Home and Backup features 29
- HAFM overview30 32
- 2 Using the HAFM application 33
- Logging out of HAFM 34
- Adding an appliance 34
- Removing an appliance 34
- Viewing the HAFM main window 35
- Using the HAFM application34 36
- ”Creating a 36
- Connection utilization legend 37
- Status bar 37
- Using the HAFM application36 38
- Using the HAFM application38 40
- Logging out of an appliance 42
- Viewing user sessions 43
- Disconnecting users 43
- Determining user groups 44
- Using the Group Manager 45
- Using the HAFM application44 46
- Displaying other tabs 48
- Viewing all details 48
- Zooming in 49
- Zooming out 49
- Configuring nicknames 50
- Importing nicknames 51
- Exporting nicknames 52
- Exporting and importing data 53
- Exporting data 54
- Using the HAFM application54 56
- Importing data 57
- Backing up and restoring data 58
- Backing up data 59
- Restoring data 59
- Backing up to a CD-RW 60
- Backing up to a hard drive 61
- Using the HAFM application60 62
- Configuring access 63
- Miscellaneous 64
- Accessing HAFM 65
- Managing users 65
- Viewing the list of users 66
- Adding a user account 66
- Changing a user account 67
- Removing a user account 67
- Disconnecting a user 69
- Managing user groups 70
- Creating a user group 71
- Changing a user group 72
- Removing user groups 72
- Assigning users to groups 73
- Discovering a SAN 74
- Troubleshooting discovery 75
- Adding an IP address 78
- Changing an IP address 79
- Removing an IP address 79
- Configuring the SNMP agent 82
- Setting up the SNMP agent 83
- Configuring trap recipients 83
- Editing trap recipients 84
- Customizing the main window 85
- Editing a customized view 88
- Deleting a customized view 88
- Selecting a customized view 88
- Customizing the Product List 88
- Managing SAN products 91
- Changing product properties 92
- Determining product status 93
- Displaying service requests 93
- Hiding routes 94
- Displaying fabric properties 95
- Configuring Fabric Binding 97
- Adding and removing switches 98
- Persisting a fabric 98
- Unpersisting a fabric 98
- Unpersisting a product 99
- Interpreting status 99
- Configuring trap forwarding 100
- Adding trap recipients 101
- Removing trap recipients 102
- 5 Monitoring SAN products 103
- Viewing the Master Log 104
- Viewing other logs 104
- Exporting log data 105
- Using event notifications 106
- Creating reports 108
- Generating reports 109
- Viewing reports 110
- Deleting reports 111
- Monitoring SAN products110 112
- 6 Optional HAFM features 113
- Event Management 114
- Phrase operators 115
- Event triggers 116
- Schedule triggers 116
- Creating a rule 118
- Managing Event Management 119
- SANtegrity features 120
- Switch Binding 121
- Optional HAFM features120 122
- Optional HAFM features122 124
- Port Fencing 125
- Optional HAFM features124 126
- Adding link thresholds 127
- Adding security thresholds 127
- Assigning thresholds 128
- Editing link thresholds 129
- Editing security thresholds 130
- Finding assigned thresholds 131
- Viewing thresholds 131
- Removing thresholds 131
- Open trunking 132
- Configuration 133
- Global threshold changes 134
- Performance Module 135
- Monitoring switch performance 136
- Collecting performance data 136
- Monitoring port performance 137
- Planning Module 138
- Plan design 139
- Adding one device 140
- Adding multiple devices 140
- Arranging devices 141
- Connecting devices 141
- Configuring devices 141
- Deleting devices 142
- Editing port types 142
- Configuring ports 142
- Planning rules 143
- Rule types 144
- Keywords 145
- Plan evaluation 147
- Plan conservation 148
- Zoning limits 149
- Zoning naming conventions 150
- Zoning configuration 150
- Displaying the zone library 151
- Adding a zone to a zone set 152
- Adding a member to a zone 152
- Creating a zone set 153
- Removing a member from a zone 154
- Activating a zone set 154
- Deactivating a zone set 155
- Zoning154 156
- Exporting a zone set 157
- Zoning administration 158
- Renaming a zone or zone set 159
- Replacing zone members 159
- Copying a zone set 160
- Deleting a zone 160
- Deleting a zone set 160
- Finding members in a zone 161
- Finding zones in a zone set 161
- Displaying zone members 161
- Comparing zone sets 162
- 4. Click Compare With 163
- Zoning162 164
- 8 SANtegrity Security Center 165
- SANtegrity Security Center164 166
- Displaying the Fabrics list 167
- Selecting a fabric 168
- Assigning users to a switch 170
- Adding a new user 171
- SANtegrity Security Center170 172
- Using the Software tab 174
- Enabling API authentication 175
- SANtegrity Security Center174 176
- Enabling OSMS authentication 178
- Using the Devices tab 178
- SANtegrity Security Center178 180
- Adding a detached switch 181
- SANtegrity Security Center180 182
- SANtegrity Security Center182 184
- IP Access Control list tab 185
- Adding a new IP address 186
- RADIUS Servers tab 187
- Viewing the Security Log 188
- Authentication 189
- SANtegrity Security Center188 190
- Polling mode 191
- TCP port numbers 193
- HAFM_sc.bat 194
- HAFM_c.bat 195
- BTroubleshooting 199
- Problem Resolution 200
- Problems with products 201
- Problems with addresses 201
- Miscellaneous problems 207
- Problems with zoning 208
- Problem Cause/resolution 209
- Troubleshooting214 210
- HAFM application messages 212
- Message Description Action 213
- Element Manager messages 229
- Windows systems 253
- Solaris systems 257
- HP-UX, AIX, and Linux systems 259
- Running HAFM 261
- EReference 263
- Product status icons 264
- Event icons 264
- Band information status icons 265
- Planned device icons 265
- Group icons 266
- Connections 266
- Performance event properties 269
- User action event properties 270
- Table 44 271
- Device state event properties 272
- Keyboard shortcuts 276
- Table 55 Keyboard shortcuts 277
- Reference282 278
- F Editing batch files 279
- Setting the zoning delay 280
- Editing Master Log settings 282
- UNIX systems 283
- Editing batch files288 284
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