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Service Reference Guide 3–1
3
Desktop Management
HP Intelligent Manageability provides standards-based solutions for managing and controlling
workstations in a networked environment. This guide summarizes the capabilities and features of
the four key components of desktop management:
■ Initial configuration and deployment
■ Software updating and management
■ Asset tracking and security
■ Fault notification and recovery
✎
Support for specific features described in this guide may vary by model or software version.
3.1 Initial Configuration and Deployment
HP workstations come with a preinstalled system software image. After a very brief software
“unbundling” process, the computer is ready to be used.
You may prefer to replace the preinstalled software image with a customized set of system and
application software. There are several methods for deploying a customized software image.
They include:
■ Installing additional software applications after unbundling the preinstalled software image.
■ Using software deployment tools, such as Microsoft MS Batch or NT Distribution Share
(NTDS), or Altiris eXpress to replace the preinstalled software with a customized software
image.
■ Using a disk cloning process to copy the contents from one hard drive to another.
The best deployment method depends on your information technology environment and
processes. The PC Deployment section of the Solutions and Services Web site
(www.compaq.com/solutions/pcsolutions) provides information to help you select the best
deployment method. You’ll also find guides and utilities to integrate Microsoft or PXE-based
deployment tools.
The Restore or the Restore Plus! CD, ROM-based setup, and ACPI-ready hardware provide
further assistance with recovery of system software, configuration management and
troubleshooting, and power management.
- October 2003 1
- Contents 3
- 5SCSI Devices 4
- 6SATA Devices 5
- Components 6
- A Connector Pin Assignments 7
- B Power Cord Set Requirements 7
- C POST Error Messages 7
- D Diagnostic Indicator Lights 7
- E Diagnostic Error Codes 7
- Creating a Restore Diskette 10
- 1.1.4 hp Software 11
- 1.3 Converting to NTFS 12
- Service Reference Guide 1–5 13
- 1–6 Service Reference Guide 14
- Power-On Self-Test (POST) 15
- 2.1 Computer Setup Utilities 16
- Service Reference Guide 2–3 17
- 2.1.2 Computer Setup Menu 18
- Service Reference Guide 2–9 23
- 2.2 Computer Diagnostics 24
- Running TEST 25
- Running INSPECT 26
- Using Diagnostics for Windows 27
- 2.3 Protecting the Software 28
- 2.3.2 Restore CD 29
- 2–16 Service Reference Guide 30
- Desktop Management 31
- 3.3.1 Altiris eXpress 32
- 3.3.3 HP Insight Manager LC 33
- 3.3.4 System Software Manager 33
- 3.3.6 Remote ROM Flash 34
- Service Reference Guide 3–5 35
- 3.3.9 NIC Alert 36
- 3.3.10 Replicating Your Setup 37
- 3.3.12 Power Management 38
- 3.3.13 World Wide Web Site 38
- 3.3.15 Wired for Management 39
- Security Features Overview 40
- 3.4.1 Password Security 41
- Entering a Power-On Password 42
- Entering a Setup Password 42
- Service Reference Guide 3–13 43
- 3.4.3 Network Server Mode 44
- 3.4.4 DriveLock 44
- DriveLock Applications 45
- 3.4.5 Smart Cover Sensor 46
- 3.4.6 Smart Cover Lock 47
- 3–18 Service Reference Guide 48
- Service Reference Guide 3–19 49
- 3.4.8 Cable Lock Provision 50
- 3.5.1 Drive Protection System 51
- 3.5.5 Thermal Sensor 51
- 3–22 Service Reference Guide 52
- 4.1 Ultra ATA Jumpers 53
- 4.2 Ultra ATA Cables 53
- Single-Drive Cable 54
- Two-Drive Cable 54
- 4.3.1 Device Classes 55
- 4–4 Service Reference Guide 56
- Service Reference Guide 4–5 57
- 4.4 SMART 58
- 4.5 Drive Capacities 59
- 4–8 Service Reference Guide 60
- SCSI Devices 61
- 5–2 Service Reference Guide 62
- 5.3 Using SCSI 63
- with SCSI Devices 63
- 5.4 SMART 63
- 5.5 Jumpers 64
- 5.5.2 CD-ROM or DVD-ROM Drive 65
- 5.5.3 Zip Drive 65
- 5–6 Service Reference Guide 66
- SATA Devices 67
- 6.2 boot order 68
- Service Reference Guide 6–3 69
- 6–4 Service Reference Guide 70
- Disassembly Preparation 71
- 7.2.1 Generating Static 72
- Service Reference Guide 7–3 73
- 7–4 Service Reference Guide 74
- 7.3 Rou tine C are 75
- 7.4 Service Considerations 76
- 7.4.3 Screws 77
- 7.4.4 Cables and Connectors 77
- 7.4. 5 Hard Drives 78
- Security Components 79
- 8.2 Security Devices 80
- 8.2.2 Smart Cover Sensor 81
- 8.2.3 Security Lock Bracket 82
- 9.1 Introduction 83
- 9.2 Removing a Drive 84
- 9.3 Installing a New Drive 85
- 9–4 Service Reference Guide 86
- 10.1 Access Panel Removal 87
- 10–2 Service Reference Guide 88
- 10–4 Service Reference Guide 90
- 10.3 Power Switch 91
- 10.4 Board Guide 92
- 10.5 Speaker 93
- 10.6 Feet 94
- Service Reference Guide 10–9 95
- 10–10 Service Reference Guide 96
- Expansion Cards and Memory 97
- Service Reference Guide 11–3 99
- Channel A Channel B 100
- Service Reference Guide 11–5 101
- 11.2 E xpa n sio n C ar d s 102
- Service Reference Guide 11–7 103
- 11–8 Service Reference Guide 104
- Service Reference Guide 11–9 105
- 11–10 Service Reference Guide 106
- 12.1.1 Configuration 1 107
- 12.2 Heatsink/Processor 108
- Heatsink Cool-Down Time 109
- Heatsink Warm-Up Time 109
- 12–4 Service Reference Guide 110
- 12.3 System Board 114
- Service Reference Guide 12–9 115
- 12.4 Battery 116
- 12.4.1 Type 1 Battery Holder 117
- 12.4.2 Type 2 Battery Holder 117
- 12–12 Service Reference Guide 118
- Power and Cooling 119
- 13.2 Air Baffle 120
- 13.3 Chassis Fans 121
- 13.3.2 Front Chassis Fan 122
- Connector Pin Assignments 123
- Ethernet RJ-45 124
- Ethernet AUI 124
- Parallel Interface 125
- Serial Interface 125
- Microphone 125
- Headphone 126
- Line-In Audio 126
- Line-Out Audio 126
- Ultra SCSI 127
- External Infrared Transceiver 128
- Service Reference Guide A–7 129
- MultiBay CD-ROM Adapter 130
- Service Reference Guide A–9 131
- 810 and 810e Chipsets 132
- 20-Pin Power (Deskpro EP) 133
- A–12 Service Reference Guide 134
- Power Cord Set Requirements 135
- Country-Specific Requirements 136
- POST Error Messages 137
- C–12 Service Reference Guide 148
- Diagnostic Indicator Lights 149
- D–2 Service Reference Guide 150
- Diagnostic Error Codes 151
- E–2 Service Reference Guide 152
- Service Reference Guide E–3 153
- Parallel Port 154
- Diskette Drive 154
- Serial Port 155
- Modem Communications 155
- Hard Drive 156
- Tape Drive 156
- Service Reference Guide E–7 157
- E–8 Service Reference Guide 158
- Network Interface 159
- CD-ROM and DVD-ROM 159
- Special Error Codes 160
- Test Error Codes 161
- Test Error Codes (Continued) 162
- E-Support 163
- Preliminary Checklist 163
- Solving Minor Problems 164
- Diskette Drive (Continued) 166
- Display 167
- Display (Continued) 168
- Hardware Installation 172
- DVD-ROM and CD-ROM 173
- Processor 173
- F–12 Service Reference Guide 174
- Network 175
- Network (Continued) 176
- Manageability Features 177
- F–16 Service Reference Guide 178
- Designators 179
- G–2 Service Reference Guide 180
- Service Reference Guide G–3 181
- G–4 Service Reference Guide 182
- X4CP/2.6+/40S+/256D/MXRd 183
- H–2 Service Reference Guide 184
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