HP ProLiant ML370 Generation 5 Server Maintenance and Service Guide Part Number 404682-009 October 2008 (Ninth Edition)
Customer self repair 10 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la s
Index 100 A AC power supply 83 access panel 33 air baffle 30, 45 ASR (Automatic Server Recovery) 75 Automatic Server Recovery (ASR) 75 Auto
Index 101 LEDs, power supply 90 LEDs, SAS hard drive 87, 88 LEDs, SATA hard drive 87, 88 LEDs, Systems Insight Display 91 M management tools
Index 102 USB connectors 80 utilities 75 utilities, deployment 77, 78 V video connector 80
Customer self repair 11 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie word
Customer self repair 12 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segun
Customer self repair 13
Customer self repair 14
Customer self repair 15
Customer self repair 16
Illustrated parts catalog 17 Illustrated parts catalog Mechanical components
Illustrated parts catalog 18 Item Description Assembly part number Spare part number Customer self repair (on page 6) 1 Access panel (top cov
Illustrated parts catalog 19 1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teil
© Copyright 2006, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Illustrated parts catalog 20
Illustrated parts catalog 21 System components Item Description Assembly part number Spare part number Customer self repair (on page 6) Syste
Illustrated parts catalog 22 Item Description Assembly part number Spare part number Customer self repair (on page 6) 17 Processor — — — a) Dual-
Illustrated parts catalog 23 Item Description Assembly part number Spare part number Customer self repair (on page 6) p) Quad-Core, Intel® Xeon® P
Illustrated parts catalog 24 Item Description Assembly part number Spare part number Customer self repair (on page 6) 21 PPM 399854-001 407748-001
Illustrated parts catalog 25 Item Description Assembly part number Spare part number Customer self repair (on page 6) 36 Diskette drive cable* 27
Illustrated parts catalog 26 1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de r
Illustrated parts catalog 27 3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cl
Removal and replacement procedures 28 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-
Removal and replacement procedures 29 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk o
Contents 3 Contents Customer self repair...
Removal and replacement procedures 30 Preparation procedures To access some components and perform certain service procedures, you must perform one
Removal and replacement procedures 31 2. After performing the installation or maintenance procedure, slide the server into the rack by pressing the
Removal and replacement procedures 32 3. Extend the server from the rack. Reverse the server installation steps in the documentation that ships with
Removal and replacement procedures 33 2. Lift up the front bezel and remove it from the chassis. To replace the component, reverse the removal proc
Removal and replacement procedures 34 3. Loosen the two thumbscrews that secure the rack bezel to the chassis. 4. Remove the rack bezel. To repla
Removal and replacement procedures 35 3. Remove the feet. To replace the component, slide it back into the locking slot. Be sure that the foot clic
Removal and replacement procedures 36 Rack rails NOTE: This procedure applies to rack servers only. To remove the component: 1. Power down t
Removal and replacement procedures 37 Remove the component as indicated. To replace the component, reverse the removal procedure. Hot-plug power s
Removal and replacement procedures 38 3. Remove the power supply. CAUTION: To prevent improper cooling and thermal damage, do not operate the s
Removal and replacement procedures 39 To replace the component, reverse the removal procedure. Hard drive To remove the component: CAUTION: To
Contents 4 Battery...
Removal and replacement procedures 40 NOTE: The center wall is removed for illustration purposes only. 7. Disconnect the SAS-SATA cables from
Removal and replacement procedures 41 9. Remove the SAS cage. To replace the component, reverse the removal procedure. System fans The server supp
Removal and replacement procedures 42 • In the operating system: o The Health Driver performs an orderly shutdown if it detects a cautionary tempe
Removal and replacement procedures 43 5. Remove the expansion slot cover. Retain the slot cover for future use. CAUTION: To prevent improper co
Removal and replacement procedures 44 5. Release the retainer clip. 6. Press the slot release lever and swing the slot release lever upward. 7. R
Removal and replacement procedures 45 4. Remove the expansion slot cover ("Expansion slot cover" on page 42). 5. Remove any expansion boa
Removal and replacement procedures 46 4. Remove the processor air baffle. To replace the component, reverse the removal procedure. Center wall To
Removal and replacement procedures 47 7. Remove the center wall. To replace the component, reverse the removal procedure. Media blanks To remove t
Removal and replacement procedures 48 NOTE: HP recommends that you remove all media blanks to facilitate drive installation. Retain the blanks
Removal and replacement procedures 49 o Unlock and remove the bezel ("Front bezel" on page 32). o Extend the server from the rack (on pag
Contents 5 Index...
Removal and replacement procedures 50 For maximum performance, HP recommends that both memory boards be populated with the same total amount of memo
Removal and replacement procedures 51 2. Do one of the following: o Open or remove the tower bezel, as needed ("Front bezel" on page 32).
Removal and replacement procedures 52 IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server does not
Removal and replacement procedures 53 8. Using your fingers, remove the failed processor. To replace the component: IMPORTANT: Be sure the proc
Removal and replacement procedures 54 3. Press down firmly until the processor installation tool clicks and separates from the processor, and th
Removal and replacement procedures 55 4. Close the processor retaining latch and the processor socket retaining bracket. 5. Clean the old thermal
Removal and replacement procedures 56 8. Close the heatsink retaining latches. 9. Install the processor air baffle. 10. Install the access panel.
Removal and replacement procedures 57 6. Remove the heatsink. To replace the heatsink: 1. Use the alcohol swab to remove all the existing thermal
Removal and replacement procedures 58 4. Close the heatsink retaining latches. 5. Install the processor air baffle. 6. Install the access panel.
Removal and replacement procedures 59 5. Remove the PPM. NOTE: The appearance of compatible PPMs may vary. To replace the component, reverse
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo
Removal and replacement procedures 60 8. Disconnect the signal cable from the power supply backplane. 9. Disconnect all cables from the system boa
Removal and replacement procedures 61 o Extend the server from the rack (on page 30). 3. Remove the access panel ("Access panel" on page
Removal and replacement procedures 62 BBWC battery pack CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remov
Removal and replacement procedures 63 5. Remove the battery pack. To replace the component, reverse the removal procedure. System board IMPORTA
Removal and replacement procedures 64 11. Open the processor retaining latch and the processor socket retaining bracket. 12. Using your fingers, r
Removal and replacement procedures 65 15. Lift the system board out of the chassis and tilt it to one side to clear the cable guide. To replace the
Removal and replacement procedures 66 b. Remove the processor socket protective cover. 3. Install the processor socket cover onto the processor so
Removal and replacement procedures 67 5. Close the processor retaining latch and the processor socket retaining bracket. 6. Clean the old thermal
Removal and replacement procedures 68 After you replace the system board, you must re-enter the server serial number and the product ID. 1. During
Removal and replacement procedures 69 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default
Customer self repair 7 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces p
Cabling 70 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti
Cabling 71 • SAS power cabling
Cabling 72 CD-ROM drive cabling Video cabling
Cabling 73 Parallel/serial port cabling BBWC option cabling
Cabling 74 Internal USB connector Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is pow
Diagnostic tools 75 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving commo
Diagnostic tools 76 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each ev
Diagnostic tools 77 • Deleting a logical drive configuration If you do not use the utility, ORCA will default to the standard configuration. For mo
Diagnostic tools 78 IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by
Diagnostic tools 79 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versio
Customer self repair 8 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richi
Server component identification 80 Server component identification Front panel components • Rack model Item Description 1 Hard drive bays 9-16 (
Server component identification 81 • Tower model Item Description 1 Media bay spacer 2 DVD/CD-ROM drive 3 Removable media bays 4 Hard drive bay
Server component identification 82 Item Description Status 1 UID button — 2 UID LED Blue = Activated Flashing blue = System is being managed re
Server component identification 83 Item Description 1 Keyboard connector 2 Mouse connector 3 USB connectors 4 iLO 2 management connector 5 Vide
Server component identification 84 Item Description Status 5 NIC 2 link LED Green = Linked to network Off = No network connection 6 NIC 1 link LE
Server component identification 85 Item Description 12 Memory board connector 1 13 Memory board connector 2 14 PPM 1 15 Processor 1 16 Power connec
Server component identification 86 Internal system health LED combinations When the internal system health LED on the front panel ("Front panel
Server component identification 87 SAS and SATA device numbers The server supports a combination of up to 16 SAS and SATA hard drives in two hard dri
Server component identification 88 Item Description Status 2 Online/activity LED Green = Drive activity Flashing green = High activity on the driv
Server component identification 89 FBDIMM slots The server supports two memory boards, each containing eight slots with paired banks identified by th
Customer self repair 9 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert wer
Server component identification 90 Power supply backplane LED If the power supply backplane LED is illuminated, the power supply backplane has failed
Server component identification 91 Systems Insight Display LEDs To view a quick reference for component identification and status, access the System
Server component identification 92 Item Description Status 10 PPM 2 LED Amber = Failure Off = Normal 11 Hot-plug fan LEDs Amber = Failure or fan
Specifications 93 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Specifications 94 Specification Value Rated input power 1500 W BTUs per hour 2730 Power supply output Rated steady-state power 800 W (low line),
Specifications 95 Specification Value Transfer rate High 500 Kb/s Low 250 Kb/s Bytes/sector 512 Sectors per track (high/low) 18/9 Tracks per side (
Specifications 96 Specification Value Startup time < 10 s Stop time < 5 s (single); < 30 s (multisession) Laser parameters Type Semicondu
Acronyms and abbreviations 97 Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Ba
Acronyms and abbreviations 98 NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI Express Periphera
Acronyms and abbreviations 99 SIM Systems Insight Manager SNMP Simple Network Management Protocol UID unit identification USB universal serial bu
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