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ENWW Understanding printer messages 93
41.3 UNEXPECTED
SIZE IN TRAY [XX]
alternates with
LOAD TRAY [XX]:
[TYPE] [SIZE]
This is typically caused if two or
more sheets stick together in the
printer or if the tray is not properly
adjusted.
1 Reload the tray with the correct
paper size.
2 Press (S
ELECT button) to
scroll to TRAY XX SIZE=.
Reconfigure the size in a tray so
that the printer will use a tray
that contains the size required
for the print job.
3 If the error does not clear, turn
the printer power off, then turn
the printer power on.
4 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
41.5 UNEXPECTED
TYPE IN TRAY XX
alternates with
LOAD TRAY [XX]:
[TYPE] [SIZE]
The printer detected a paper type
different than what it was expecting.
1 Reload the tray with the correct
paper type.
2 Press (SELECT button) to
scroll to
TRAY XX TYPE=.
Reconfigure the size in a tray so
that the printer uses a tray that
contains the type required for
the print job.
3 If the error does not clear, turn
the printer power off, and then
turn the printer power on.
4 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
49.XXXXX
PRINTER ERROR
A critical firmware error has
occurred.
1 Turn the printer power off, leave
it off for 20 minutes, and then
turn the printer power on.
2 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
50.X FUSER ERROR
For help press
A fuser error has occurred. 1 Turn the printer power off and
then turn the printer power on.
2 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
51.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred. 1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
52.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred. 1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists, contact
an HP-authorized service or
support provider (see
“Contacting HP” on page 123).
Message Description Recommended action
- 2300 2300d 1
- 2300n 2300dn 2300dtn 1
- Contents 5
- 4 Problem solving 6
- 5 Service and support 7
- Appendix A Specifications 7
- Appendix D Printer commands 8
- Printer basics 9
- Printer configurations 10
- Printer features 11
- NERGY STAR 12
- Printer software 13
- Printer drivers 16
- HP LaserJet Utility 17
- Windows-sharing 19
- Uninstalling the software 23
- Control panel 24
- Control panel buttons 25
- Control panel lights 26
- Using the printer Help system 27
- Printing control panel menus 27
- Interface ports 28
- Printing tasks 29
- Media input options 31
- Loading trays 33
- To load tray 2 34
- To load tray 3 36
- Media output options 37
- Printing on special media 38
- Printing on envelopes 39
- To load envelopes in tray 1 40
- Printing on labels 41
- Printing on transparencies 42
- (single-sided) 44
- To duplex manually 47
- Canceling a print job 48
- Using the printer driver 49
- Changing default settings 50
- Using printer-driver features 51
- Setting a custom paper size 52
- Using reduce/enlarge options 54
- Selecting a paper source 54
- Windows NT 4.0 (PCL only) 57
- Windows XP 58
- Using job-storage features 59
- * appears in place of 60
- Managing and maintaining the 63
- Using the embedded Web server 64
- Information tab 65
- Settings tab 65
- Networking tab 65
- Other links 66
- Customization utility 69
- Managing the print cartridge 70
- Checking the supply level 71
- ORDER CARTRIDGE 72
- Configuring e-mail alerts 73
- Menu map 74
- Configuration page 74
- Supplies status page 76
- PS or PCL font list 78
- Cleaning the printer 79
- Cleaning the fuser 81
- Problem solving 83
- Troubleshooting checklist 84
- Printing special pages 89
- Resolving persistent messages 90
- ELECT button) to 92
- ANCEL JOB button was 92
- AUSE/RESUME 92
- P button) and 93
- ELECT button) to print 93
- ANCEL JOB to clear the 98
- Clearing jams 99
- Print-cartridge area 100
- Output areas 102
- Duplexer area 103
- Print-quality checklist 104
- Image defect examples 105
- Toner specks 106
- Dropouts 106
- Vertical lines 106
- Gray background 106
- Light print or fade 106
- Toner smear 107
- Loose toner 107
- Vertical repetitive defects 107
- Misformed characters 107
- Page skew 107
- Curl or wave 108
- Wrinkles or creases 108
- Toner scatter outline (halo) 108
- Random image repetition 108
- EADY light is on 111
- Printing errors 112
- READY light is on 112
- USB problems 113
- OS X problems 114
- Renaming the printer 115
- Service and support 117
- Ordering directly from HP 118
- Part numbers 120
- Cables and interfaces 121
- Documentation 121
- Printing supplies 122
- Contacting HP 125
- HP service agreements 126
- HP SupportPacks 126
- Service information form 128
- HP maintenance agreements 129
- Warranty information 130
- Extended warranty 132
- Specifications 133
- Printer specifications 134
- Acoustic emissions 135
- Operating environment 135
- Media specifications 136
- Guidelines for using paper 138
- Paper specifications 139
- Envelopes 141
- Envelope margins 142
- Envelope storage 142
- Transparencies 143
- 142 A Specifications ENWW 144
- Control panel menus 145
- Retrieve Job menu 146
- Information menu 147
- Paper Handling menu 148
- ENWW Paper Handling menu 147 149
- Item Values Explanation 149
- Configure Device menu 150
- PCL submenu 152
- Print Quality submenu 153
- System Setup submenu 156
- ELECT button) 157
- ELECT button) before each 157
- I/O submenu 159
- Resets submenu 162
- Diagnostics menu 163
- Service menu 163
- Printer memory and expansion 165
- Printer memory 166
- Installing memory 167
- Checking memory installation 169
- Printer commands 171
- Combining escape sequences 172
- Entering escape characters 173
- Selecting PCL 5e fonts 173
- Regulatory information 177
- Material restrictions 179
- Material safety data sheet 179
- For more information 179
- Declarations of conformity 180
- Canadian DOC regulations 181
- Laser safety statement 182
- LED safety statement 182
- Japanese VCCI statement 182
- Korean EMI statement 182
- Laser statement for Finland 183
- 184 Index ENWW 186
- ENWW Index 185 187
- 186 Index ENWW 188
- ENWW Index 187 189
- 188 Index ENWW 190
- ENWW Index 189 191
- 190 Index ENWW 192
- ENWW Index 191 193
- 192 Index ENWW 194
- *Q2431 * 196
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