Using the local address book ...114Additional e-mail features...
Printing on both sides of paper (optional duplexer)The MFP can automatically print and copy on both sides of paper when an automatic duplexprinting ac
Orientation of paper for duplexingSeveral kinds of paper (such as letterhead, preprinted paper, prepunched paper, and paperwith watermarks) require a
4. Short-edge portrait* This layout is often used with clipboards. Every other printedimage is oriented upside-down. Facing pages are readcontinuously
Setting the registrationUse the SET REGISTRATION feature to center the front and back images on a page thathas been duplexed (printed on both sides).
Using features in the printer driverWhen you print from a software program, many of the MFP features are available from theprinter driver. For more in
To remove the watermark, click (none) in the Watermarks drop-down list.Resizing documentsUse the document resizing options to scale a document to a pe
To print on different paper1. Open the printer driver (see Using the printer drivers).2. From the Paper or Paper/Quality tab, select the appropriate p
To set the stapling options1. Open the printer-driver properties, and click the Configure tab. (The Configure tab isnot available from within software
Using job storage featuresThe following special job-storage features are available for this MFP:● Private jobs: When you send a private job to the MFP
3. Scroll to and touch your name.4. Scroll to and touch your job.5.Touch Print. (Print should have [lock symbol] next to it.)6. Use the numeric keypa
9 Managing and maintaining the MFPUsing the embedded Web server ...
Deleting a stored jobJobs stored on the MFP hard disk can be deleted at the control panel.1. Touch Menu.2. Scroll to and touch Retrieve Job.3. Scroll
Deleting a QuickCopy jobDelete a QuickCopy job at the MFP control panel when you no longer need it. If the MFPrequires additional space to store new Q
Deleting a held jobWhen you send a proof and hold job, the MFP automatically deletes your previous proof andhold job. If the job name does not have a
4CopyingThis MFP can function as a standalone, walk-up copier. It is not necessary to install theprinting system software on the computer, nor is it n
Copy-screen navigationNavigate through the control-panel features and options by using the touchscreen graphicaldisplay.1 Original section2 Image modi
Basic copying instructionsThis section provides the basic instructions for copying.Copying by using the default settingsThe default settings for copyi
6. After you make your selections, touch OK.NoteThe page icon in the Original section of the graphical display shows a representative imageof the orig
12. Use the numeric keypad to type the number of copies, and then press START.Copying by using the scanner glassUse the scanner glass to copy small, l
Modifying copy settings for the current jobYou can modify your copies by adjusting the contrast, reducing or enlarging the size, orenhancing the quali
Copying multiple sized originalsIf the original document contains mixed-size originals, for example, a letter-size documentwith several legal-size cha
Printer preventive maintenance ...179The ADF maintenance kit...
106 Chapter 4 Copying ENWW
5Scanning and sending toe-mailThe MFP offers color-scanning and digital-sending capabilities. By using the control panel,you can scan black-and-white
What is SMTP?Simple mail transfer protocol (SMTP) is a set of rules that define the interaction betweenprograms that send and receive e-mail. In order
E-mail configurationBefore you can send a document to e-mail, you must configure the MFP for e-mailing. TheMFP has an auto-configuration feature that
If the first test was successful, send an e-mail to yourself by using the digital-send feature. Ifyou receive the e-mail, you have successfully config
E-mail screen navigationUse the touchscreen graphical display to navigate through the options on the E-mail screen.1 Help button2 From: field3 To: fie
E-mail basicsThe MFP e-mail feature offers the following benefits:● Sends documents to multiple e-mail addresses, saving time and delivery costs.● Del
6. (Optional) Touch E-mail Settings to change the default settings for the scanneddocument that you are creating (for example, to change the type of f
Using the address bookYou can send e-mail to a list of recipients by using the address book feature of the MFP.See your system administrator for infor
2. Touch Edit.3. Touch Add.4. In the Address field, type the e-mail address for the new entry (required).5. In the Name field, type a name for the new
Page skew (ADF)...232Vertical lines (ADF)...
Additional e-mail featuresIf you install the optional HP Digital Sending Software (HP DSS), additional e-mail featuresbecome available.Secondary e-mai
6FaxingThe HP LaserJet 4345x mfp, HP LaserJet 4345xs mfp, and HP LaserJet 4345xm mfpmodels come with an HP LaserJet analog fax accessory 300 already i
Analog faxingWhen the HP LaserJet analog fax accessory 300 is installed, the MFP can function as astandalone fax machine.The HP LaserJet 4345x mfp, HP
5. Open the formatter door.6. Remove the fax accessory from its antistatic pouch.CAUTIONThe fax accessory contains parts that are sensitive to electro
10. Replace the formatter cover.11. Reinstall the output bin, the 3-bin mailbox, or the stapler/stacker.12. Reconnect all the cables, and turn on the
Configuring and using the fax featuresBefore you can use the fax features, you must configure them in the control-panel menus.For complete information
Digital faxingDigital faxing is available when you install the optional HP Digital Sending Software. Forinformation about ordering this software, go t
7Optional output and inputdevicesThis chapter includes information about using and troubleshooting the following output andinput devices:●3-bin mailbo
3-bin mailboxThe optional 3-bin mailbox has one bin that stacks up to 500 sheets and two bins that stackup to 100 sheets each, for a total capacity of
NoteEach time you change the operating mode, the MFP restarts.To select the operating mode at the control panel1. Touch Menu.2. Scroll to and touch CO
Transparencies ...264Supported types and s
NoteYou can create a Quick Set for that has the appropriate settings and output bins. For moreinformation, see Creating and using quick sets.To assign
Stapler/stacker accessoryThe optional stapler/stacker can staple jobs of up to 30 sheets of 75 g/m2 (20 lb) paper. Thestapler can staple these sizes:
To select the stapler at the control panel for printed jobs1. Touch Menu.2. Scroll to and touch CONFIGURE DEVICE.3. Touch STAPLER/STACKER.4. Touch STA
To set the stapler at the control panel for a single copy jobNoteThe following procedure sets the stapling option for only the current copy job.1. Tou
2. Open the staple-cartridge cover.3. Grasp the green staple-cartridge handle and pull the old staple cartridge out of thestapler unit.4. Insert the n
500-sheet feeders and the cabinet/standYou can install up to three 500-sheet feeders on the MFP. When using more than one 500-sheet feeder, HP recomme
Envelope feederWith the optional envelope feeder, the MFP will automatically feed up to 75 standard-sizeenvelopes. To order an optional envelope feede
3. Insert the optional envelope feeder firmly into the MFP until it latches into position. Pullgently on the optional envelope feeder to be sure that
To load envelopes in the optional envelope feeder1. Fold down the envelope-feeder tray. Lift the envelope weight.2. Squeeze the release lever that is
NoteSelect the envelope size in one of these locations, trying them in this order: in the program,in the printer driver, or on the PAPER HANDLING menu
1MFP basicsCongratulations on your purchase of the HP LaserJet 4345mfp. If you have not done so, seethe HP LaserJet 4345mfp Start Guide that is provid
Troubleshooting the output and input accessoriesWhen the 3-bin mailbox or the stapler/stacker is installed correctly, the LED at the top of theaccesso
8Security featuresThis section explains important security features that are available for the MFP:●Securing the embedded Web server●Foreign Interface
Securing the embedded Web serverYou can assign a password for access to the embedded Web server so that unauthorizedusers cannot change the MFP settin
Foreign Interface Harness (FIH)The Foreign Interface Harness (FIH) provides a portal on the MFP. By using the FIH andthird-party equipment, you can tr
4. Type the PIN and click OK.5. Click the appropriate button for the type of connection: Direct or Network. If youselected Direct, type the MFP port a
Secure Disk EraseYou might need to protect deleted data from unauthorized access on the MFP hard drive.Secure Disk Erase is a security feature that yo
Job-storage featuresSeveral job-storage features are available for this MFP. These features include printingprivate jobs, storing print jobs, quick-co
DSS authenticationOptional Digital Sending Software (DSS) for the MFP is available for purchase separately.The software provides an advanced sending p
Locking the control-panel menusTo prevent someone from changing MFP configuration, you can lock the control-panelmenus. This prevents unauthorized use
Locking the formatter cageYou can place a Kensington lock on the formatter cage to prevent unauthorized access tocomponents on the formatter.NoteA Ken
HP LaserJet 4345mfp configurationsThe HP LaserJet 4345mfp Series is available in the following configurations.HP LaserJet 4345mfp (Q3942A—base model)T
146 Chapter 8 Security features ENWW
9Managing and maintaining theMFPThis chapter contains information about these topics:●Using the embedded Web server●Using the HP Toolbox●Using HP Web
Using the embedded Web serverUse the embedded Web server to view MFP and network status and to manage printingfunctions from your computer instead of
Information tabThe Information pages group consists of the following pages.● Device Status. This page shows the MFP status and shows the life remainin
● Language. Determine the language in which to show the embedded Web serverinformation.● Date & Time. Use this page to set the correct date and ti
Other linksThis section contains links that connect you to the Internet. You must have Internet access inorder to use any of these links. If you use a
Using the HP ToolboxThe HP Toolbox is a Web-browser-based software program that you can use for thefollowing tasks:● Check the MFP status.● Configure
To view the HP Toolbox1.Open the HP Toolbox in one of these ways:● From the Windows Start menu, click Programs, and then click HP Toolbox.● For Mac OS
Administrative settings pageOn the Administrative settings page, you can set the frequency of how often the HP Toolboxchecks for MFP alerts. Three set
Using HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connect
The HP LaserJet 4345xs mfp has the same features as the base model and also includesthe following items:● An automatic duplex printing accessory (dupl
Configuring and verifying an IP addressYou can use either of two options to assign and configure TCP/IP addresses on anHP Jetdirect print server:● HP
3. Click the column header of your choice (such as IP Address or Device Model) to arrangethe list of available devices in ascending or descending orde
Setting the real-time clockUse the real-time clock feature to set the date and time settings. The date and timeinformation is attached to stored print
To set the time format1. Touch Menu.2. Scroll to and touch CONFIGURE DEVICE.3. Scroll to and touch SYSTEM SETUP.4. Touch DATE/TIME.5. Touch TIME FORMA
To set the wake time1. Touch Menu.2. Scroll to and touch CONFIGURE DEVICE.3. Scroll to and touch SYSTEM SETUP.4. Touch WAKE TIME.5. Touch the day of t
Checking the MFP configurationFrom the control panel, you can print pages that give details about the MFP and its currentconfiguration. The following
The MFP configuration page contains the following information:1 Device Information lists the serial number, page counts, firmware datecodes, maintenan
HP Jetdirect pageThe second configuration page is the HP Jetdirect page, which contains the followinginformation:1 HP Jetdirect Configuration indicate
The supplies status page contains the following information:4345 mfp serieshp LaserJet1supplies status page12341 Black Print Cartridge indicates the a
The usage page contains the following information:4345 mfp serieshp LaserJet2usage page (S/N XXXXXXXXXX)4345 mfp serieshp LaserJet1usage page (S/N XXX
Features and benefits of the MFPThe HP LaserJet 4345mfp Series is designed to be shared by a workgroup. Use the MFP tocopy and print black-and-white d
Managing the print cartridgeThis section provides information about HP print cartridges, their life expectancies, how tostore them, and how to identif
Checking the supply levelYou can check the supply (toner) level by using the control panel, the embedded Webserver, HP Toolbox software, or HP Web Jet
When the cartridge is out of toner or drum lifeThe REPLACE CARTRIDGE message appears in one of these situations:● When the print cartridge is out of t
Upgrading the firmwareThe MFP has remote firmware update (RFU) capability. Use the information in this section toupgrade the MFP firmware. The overall
NoteThe firmware update involves a change in the format of nonvolatile random-access memory(NVRAM). Any menu settings that are changed from the defaul
Using HP Web Jetadmin to upgrade the firmwareThis procedure requires that you install HP Web Jetadmin Version 7.0 or later on yourcomputer. See Using
2. Open the Device Management folder in the drop-down list in the Navigation panel.Navigate to the Device Lists folder.3. Select the device that you w
Cleaning the MFPTo maintain print quality, clean the MFP thoroughly whenever print-quality problems occurand every time you replace the print cartridg
Running the cleaning page manuallyIn order for the cleaning page to work properly, print the page on copier-grade paper (notbond, heavy, or rough pape
To clean the ADF delivery system1. Open the scanner lid.2. Locate the white, vinyl ADF backing.3. Locate the white, vinyl calibration strips.4. Clean
Language and fonts ● HP Printer Command Language (PCL) 6● HP PCL 5e for compatibility● Printer Management Language● PDF● XHTML● 80 scalable TrueType t
CAUTIONClean the rollers only if you experience misfeeds or marks on the originals, and you noticedust on the rollers. Cleaning the rollers frequently
7. Wipe the rollers with a clean, water-dampened, lint-free cloth.CAUTIONDo not pour water directly onto the rollers. Doing so might damage the device
Calibrating the scannerCalibrate the scanner to compensate for offsets in the scanner imaging system (carriagehead) for ADF and flatbed scans. Because
Performing preventive maintenanceThe MFP requires periodic maintenance to maintain optimum performance. A control-panelmessage alerts you when it is t
● One mylar sheet kit● An instruction sheetFollow the instructions that come with the kit to install it.After replacing the kit, reset the ADF mainten
10Solving problemsThis chapter provides information about the following topics.●Solving general problems●Determining MFP problems●Clearing jams●Unders
Solving general problemsIf the MFP is not responding properly, complete the steps in the following checklist, in order.If the printer does not pass a
a. If it prints, then the problem is with the printer driver. For Windows, try using anotherprinter driver. Or, for Windows or Macintosh, uninstall th
Determining MFP problemsSituation/Message SolutionThe control-panel display is blank, and internalfans are not running.Make sure that the MFP power is
Clearing jamsIf a jam message appears on the control-panel display, look for jammed paper or other printmedia in the locations that are indicated in t
Paper-handling● Input– Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,and envelopes. Holds up to 100 sheets of pape
Jam message Procedure for clearing the jam13.JJ.NT JAM INSIDE TOP COVER AREA See Clearing jams from the top-cover and print-cartridge areas.13.JJ.NT J
3. Slowly pull the jammed media out of the MFP. Do not tear the media.4. If jammed media is difficult to remove, open and remove the envelope-entrance
Clearing jams from the optional envelope-feeder areaThis section applies only to jams that occur when you are using an optional envelope feeder.To cle
4. Insert the optional envelope feeder into the printer until it locks into place. Pull gently onthe optional envelope feeder to be sure that it is se
3. Slowly pull any jammed media out of the MFP. Do not tear the media. If part of the sheethas already been pulled into the MFP, follow the steps for
Clearing jams from the tray 2, 3, 4, or 5 areasUse this procedure to clear jams that occur in tray 2 or in the optional 500-sheet feeders.To clear jam
5. Slide the tray into the MFP.6. If a jam message persists, jammed media is still in the MFP. Look for the jam in anotherlocation.Clearing jams from
4. Check for jammed paper in the optional duplexer. Carefully pull out the jammed paper.5. Reinstall the duplexer.6. Reinstall the output bin (or rein
2. If you are using a 3-bin mailbox or a stapler/stacker, remove any media that is stacked,and then press and hold the release button on the top of th
7. If a jam message persists, jammed media is still in the MFP. Look for the jam in anotherlocation.Clearing jams from the fuserUse this procedure to
● Job retention● DSS authenticationMinimum system requirementsTo use the e-mail functionality, the MFP must be connected to an IP-based server thathas
6. If you can see either the leading edge or the trailing edge of the jammed media insidethe fuser, carefully pull it out.7. If you can see the jammed
b. Place your forefingers on the blue levers on the bottom of each side of the fuser.Place your thumbs on the grip points on the top of each side of t
14. Reinstall the output-bin assembly, the 3-bin mailbox, or the stapler/stacker. Insert thedevice at an angle, and then slide it into the MFP.15. If
4. Close the ADF cover.5. If a jam message persists, jammed media is still in the MFP. Look for the jam in anotherlocation.Clearing staple jamsOccasio
5. Lift up on the small lever at the back of the staple cartridge.6. Remove the staples that protrude from the staple cartridge.7. Close the lever at
Solving repeated jamsSituation SolutionGeneral repeated jam problems 1. Make sure that the media is loaded correctly in the trays andthat all width gu
3. Scroll to and touch PAPER PATH TEST.4. Select the input tray that you want to test, the output bin, the duplex printing accessory(if available), an
Understanding MFP messagesMessages appear on the control-panel display to relay the normal status of the MFP (suchas Processing Job), or an error cond
Resolving control-panel messagesControl-panel messagesControl panel message Description Recommended action10.XX.YY SUPPLY MEMORYERRORThe MFP cannot re
Control panel message Description Recommended action13.JJ.NT JAM INSIDE TRAY 2RIGHT ACCESS DOORMedia is jammed inside tray 2 in the jam-access door.Fo
MFP parts and accessoriesBefore using the MFP, familiarize yourself with the parts of the MFP.1 ADF assembly2 ADF top cover3 Automatic document feeder
Control panel message Description Recommended action40 BAD SERIAL TRANSMISSIONTo continue touch OKA serial data error (parity, framing, orline overrun
Control panel message Description Recommended action50.X FUSER ERRORA fuser error has occurred.Turn the MFP off, and then turn the MFPon.If this messa
Control panel message Description Recommended action58.XX ERROR To continue turnoff then onA temporary printing error has occurred. Turn the MFP off,
Control panel message Description Recommended action68.X PERMANENT STORAGEWRITE FAIL To continue touch OKThe MFP NVRAM is failing to write.Printing ca
Control panel message Description Recommended actionADF Cover OpenThe ADF cover is open. Close the ADF cover. Follow theinstructions in the onscreen d
Control panel message Description Recommended actionCHECK CABLES Then turn offthen onThe cable that connects the scanner tothe MFP is experiencing an
Control panel message Description Recommended actionE-mail Gateway did not respond.Job failed.A gateway has exceeded the time outvalue.Validate the SM
Control panel message Description Recommended actionMechanical Error The ADF has experienced a mechanicalerror.Turn the MFP off then on. To temporaril
Control panel message Description Recommended actionReattach output bin The standard output bin was detachedwhen the MFP was turned on, or thecable on
Control panel message Description Recommended actionUnable to connect To temporarily hide this message inorder to fax or send to e-mail, touchIGNORE.
Accessories and suppliesYou can increase the capabilities of the MFP by adding optional accessories. For informationabout ordering accessories and sup
Understanding accessory lights for the 3-bin mailbox and stapler/stackerThe following table lists errors that can occur in the 3-bin mailbox or staple
Light Explanation and solutionOff ● The MFP might be in sleep mode. Press any button on thecontrol panel.● The accessory is not receiving power. Turn
Understanding lights on the formatterThree LEDs on the formatter indicate that the MFP is functioning correctly.1321 HP Jetdirect LEDs2 Heartbeat LED3
Fax LEDThe LED on the HP LaserJet analog fax accessory 300 indicates that it is functioningcorrectly. If the LED is off, see the HP LaserJet Analog Fa
Correcting print-quality and copy-quality problemsThis section helps you define print-quality problems and what to do to correct them. Oftenprint-qual
Defects that can occur during printingSee Light print(partial page)See Light print(entire page)See Specks See Specks See DropoutsSee Dropouts See Drop
Defects that can occur when using the ADFSee Blank page (ADF) See Horizontal lines (ADF)See Page skew (ADF)See Vertical lines (ADF)See Image shifted (
Light print (entire page)1. Make sure that the print cartridge is fully installed.2. Make sure that the EconoMode setting is turned off at the control
3. If the paper is rough, and the toner easily rubs off, open the CONFIGURE DEVICEmenu at the control panel. Open the PRINT QUALITY submenu, select FU
Toner smear 1. Print a few more pages to see if the problem corrects itself.2. Try using a different type of paper.3. Make sure that the environmental
Interface portsThe MFP has five ports for connecting to a computer or a network. The ports are at the left,rear corner of the MFP.1 EIO slot2 Network
6. The MFP might be due for maintenance. Check this by printing a copy of the suppliesstatus page. (See Checking the MFP configuration.) If maintenanc
Misformed charactersAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc1. Print a few more pages to see if the problem corrects itself.2. Make sure that the environm
2. Make sure that the type and quality of the paper that you are using meet HPspecifications. (See Print media specifications.)3. Make sure that the e
Tire tracks AAAAABBBBBCCCCCaaaaacccccbbbbbThis defect typically occurs when the print cartridge has far exceeded its rated life of 18,000pages. For ex
4. Open the CONFIGURE DEVICE menu at the control panel. Open the PRINT QUALITYsubmenu and change the TONER DENSITY setting. (See Print quality submenu
If an image that appears at the top of the page (in solid black) repeats farther down the page(in a gray field), the toner might not have been complet
Page skew (ADF)A skewed image can indicate that the clear mylar strip in the ADF is dirty, the ADF needs tobe calibrated, or the ADF input tray guides
An image that is shifted on the page horizontally, vertically, or both ways indicates that thescanner is incorrectly calibrated. See Calibrating the s
Repetitive defect rulerIf defects repeat at regular intervals on the page, use this ruler to identify the cause of thedefect. Place the top of the rul
Solving e-mail problemsIf you are unable to send e-mails by using the digital-send feature, you might need toreconfigure the SMTP gateway address or t
Locking and unlocking optional accessoriesFor more stability to prevent the MFP from tipping over, the optional 500-sheet feeders andthe cabinet are a
Solving network connectivity problemsIf the MFP is having problems communicationg with the network, use the information in thissection to resolve the
b. Mac: Click Applications, click Utilities, and then open the Terminal application. Theterminal window opens.2.Type ping followed by the IP address.
238 Chapter 10 Solving problems ENWW
ASupplies and accessoriesThis section provides information about ordering parts, supplies, and accessories. Use onlyparts and accessories that are spe
Ordering parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories:●Ordering directly from HP●Orderi
Part numbersThe following list of accessories was current at the time of printing. Ordering information andavailability of the accessories might chang
Maintenance kitsItem Description Part numberPrinter maintenance kit. Includes a replacement fuser, atransfer roller, a transfer-rollertool, a pickup r
Cables and interfacesItem Description Part numberEnhanced I/O (EIO) cardsHP Jetdirect print server multi-protocol EIO network cardsHP Jetdirect 620n F
Item Description Part numberHP Multipurpose paperFor use with all officeequipment-laser and inkjetprinters, copiers, and faxmachines. Created forbusin
Item Description Part numberHP Office recycled paperFor use with all officeequipment-laser and inkjetprinters, copiers, and faxmachines. Good for high
SoftwareThe MFP comes with helpful software, including printer drivers and optional software. Foreasy MFP setup and access to the full range of MFP fe
246 Appendix A Supplies and accessories ENWW
BService and supportHewlett-Packard limited warranty statementHP PRODUCTHP LaserJet 4345mfp, HP LaserJet 4345x mfp,HP LaserJet 4345xs mfp, HP LaserJet
Print Cartridge Limited Warranty StatementThis HP Print Cartridge is warranted to be free from defects in materials and workmanship.This warranty does
Availability of support and serviceAround the world, HP provides a variety of service and support options for purchase.Availability of these programs
Repacking the MFPIf HP Customer Care determines that your MFP needs to be returned to HP for repair, followthe steps below to repack the MFP before sh
Service information formWHO IS RETURNING THE EQUIPMENT? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shipp
252 Appendix B Service and support ENWW
CMFP specificationsThis section provides the following specifications:●Physical specifications●Electrical specifications●Acoustic specifications●Envir
Physical specificationsProduct dimensionsProduct Height Depth WidthWeight1HP LaserJet 4345mfp 545 mm(21.5 inches)483 mm(19.0 inches)762 mm(30.0 inches
Electrical specificationsWARNING!Power requirements are based on the country/region where the printer is sold. Do notconvert operating voltages. This
Software Windows98/MeWindows2000/XP/Server 2003Mac OSUNIX®/LinuxOS/2Model scripts1x1Available only on the World Wide Web.2Mac OS X V.10.2 or higher, T
Acoustic specificationsSound power and pressure level1 (HP LaserJet 4345mfp Series)Sound power level Declared per ISO 9296Printing2LWAd= 7.0 Bels (A)
Environmental specificationsEnvironmental condition Printing Storage/standbyTemperature (printer and printcartridge)10° to 32.5°C (50° to 89°F) -20° t
Image areaThe MFP can place printed or copied images on the page within the following margins:● Printing: 4.23 mm (0.167 inches) from each edge● Copyi
Skew specificationsThe MFP has the following skew specifications:● Print engine (cut-sheet paper): less than 1.5 mm (0.059 inches) over a 260 mm(10.24
260 Appendix C MFP specifications ENWW
DMedia specificationsPrint media specificationsFor complete paper specifications for all HP LaserJet printers and MFPs, see theHP LaserJet Printer Fam
Care should be taken not to purchase more paper than can be easily used in a short time(about 3 months). Paper stored for long periods might experienc
Envelopes with double side seamsDouble side-seam construction has vertical seams at both ends of the envelope rather thandiagonal seams. This style mi
LabelsCAUTIONTo avoid damaging the MFP, use only labels recommended for laser printers. Never print onthe same sheet of labels more than once or print
Supported types and sizes of print mediaSupported types of mediaType of media Tray 1 Trays 2,3, 4, and 5OptionalduplexerOptionalenvelopefeeder3-binmai
Additional driversThe following drivers are not included on the CD-ROM, but are available from the Internet.● OS/2 PCL 5 or PCL 6 printer driver.● OS/
Tray 1 supported sizes and weightsSizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11 inches)60 to 200 g/m2(16 to 53 lb)100 sheets of 75 g/m2(2
Trays 2, 3, 4, and 5 supported sizes and weightsSizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11 inches)60 to 120 g/m2(16 to 32 lb)500 sheet
Optional duplexer supported sizes and weights Size Dimensions WeightLetter 216 x 279 mm (8.5 x 11 inches)60 to 120 g/m2 (16 to 32 lb)A4 210 x 297 mm(8
Optional 3-bin mailbox or stacker part of the stapler/stacker supported sizes andweights SizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11
Stapler part of the optional stapler/stacker supported sizes and weights Size Dimensions Weight CapacityLetter 216 x 279 mm(8.5 x 11 inches)For plain
EMFP memory and expansionThis section explains the memory features of the printer and provides steps for expansion.●Memory overview●Determining memory
Memory overviewThe MFP has two double data rate (DDR) DIMM slots to provide more MFP memory. DDRDIMMs are available in 64, 128, and 256 MB, and can be
Determining memory requirementsThe amount of memory you need depends on the types of documents you print. Your MFPcan print most text and graphics at
Installing memoryUse this procedure to install additional memory. Before you begin, print the configurationpage (touch Menu, touch INFORMATION, and th
6. Remove the DIMM from the antistatic package. Hold the DIMM with your fingers againstthe side edges and thumbs against the back edge. Align the notc
OperatingSystemTo change the settingsfor all print jobs untilthe software programis closedTo change the printjob default settings(for example, turn on
10. Reinstall the output bin, the 3-bin mailbox, or the stapler/stacker.11. Reconnect all the cables, and turn on the MFP.To install a flash memory ca
3. At the back of the MFP, remove the formatter cover.4. Open the formatter door.5. Remove the flash memory card from the antistatic package. Hold the
7. Close the formatter door.8. Replace the formatter cover.9. Reinstall the output bin, the 3-bin mailbox, or the stapler/stacker.10. Reconnect all th
2. Remove the output bin, the 3-bin mailbox, or the stapler/stacker.3. At the back of the MFP, remove the formatter cover.4. Open the formatter door.5
7. Slide the new hard disk into the slot on the formatter door. Make sure that the blackplastic latch on the left side of the hard disk is firmly seat
12. Reconnect all of the cables, and turn on the MFP.ENWW Installing memory 281
Checking memory installationAfter installing the DIMM or flash memory card, make sure that the installation wassuccessful.To verify that memory device
Saving resources (permanent resources)Utilities or jobs that you downloaded to the MFP sometimes include resources (for example,fonts, macros, or patt
Installing EIO cards Follow this procedure to install an EIO card.To install EIO cards1. Turn off the MFP, and disconnect all of the cables.2. Remove
FRegulatory informationIntroductionThis section contains the following regulatory information:●FCC regulations●Environmental Product Stewardship progr
HP LaserJet 4345mfp SeriesUser Guide
OperatingSystemTo change the settingsfor all print jobs untilthe software programis closedTo change the printjob default settings(for example, turn on
FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. T
TelecomThe HP LaserJet 4345x mfp, HP LaserJet 4345xs mfp, and HP LaserJet 4345xm mfpmodels have the HP LaserJet analog fax accessory 300 already insta
Environmental Product Stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen
HP LaserJet printing suppliesIn many countries/regions, this product's printing supplies (for example, print cartridge andfuser) can be returned
For recycling information, you can contact http://www.hp.com/recycle or contact your localauthorities or the Electronics Industry Alliance: http://www
Declaration of conformity (HP LaserJet 4345mfp)Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Pa
Declaration of conformity (HP LaserJet 4345x mfp, 4345xs mfp,and 4345xs mfp)Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufac
Country-/region-specific safety statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdminis
Finnish laser statementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 4345mfp, HP LaserJet 4345x mfp, HP LaserJet 4345xs mfp,HP
IndexSymbols/Numerics3-bin mailboxcapacity 6jams, clearing 193light status 216media specifications 269media types supported 265models including 3modes
HP disk management utilityThe HP Disk Management Utility should be installed only on the computer of the systemadministrator. It allows administrators
binscapacities 6full, error messages 213jams, clearing 193locating 8reattach error message 214selecting 77usage page 164blank pages, troubleshooting 2
Fax menu 63features 29help 33I/O submenu 57Information menu 36jam messages 185lights 30locating 8locking menus 144menu map 34messages, alphabetical li
disk. See hard diskDisk Erase feature 141Disk Management Utility 17DLC/LLC settings 58document feeder. See ADFdocument feeder kit, replacing 179dots,
Explorer, versions supportedembedded Web server 148HP Toolbox 152HP Web Jetadmin 155Extended Service ivextended warranty 249e-mailabout 107, 112addres
HP Jetdirect print serverconfiguration page 163error messages 209firmware updates 171installing 284IP address 156lights 218models including 2part numb
Retrieve job menu 35settings 51stored 95KKensington locks 145kits, maintenancepart number 242supplies status page, printing 163using 179Korean EMI sta
duplexer specifications 268duplexing, sizes supported 86envelope feeder specifications 268fuser modes 76HP, ordering 243loading 23, 70manual feed 75pa
operating environment specifications 257operating systems supported 12, 13Order Cartridge message 167order, page 78orderingmedia, HP 243part numbers f
portsincluded 6locating 10postcards 83PostScript fonts 17PostScript Printer Description (PPD) files, Macintosh17powerconsumption 288specifications 255
resolutionsettings 49specifications 4troubleshooting quality 220Resolution Enhancement technology (REt) 50resource saving 283restoring default setting
When installing the printing software in a direct-connect environment, always install thesoftware before connecting the parallel cable. If the paralle
size, paperprinting 91skew specifications 259skewed pages 227, 232Sleep button 30sleep settingsdelay 160power specifications 255wake time 159small pap
suppliesmemory errors 204non-HP 166ordering iii, 240part numbers 9, 241recycling 289status, viewing with embedded Web server 149status, viewing with H
trays 2, 3, 4, or 5. See 500-sheet traystroubleshootingaccessories 216, 217ADF output quality 231blank pages 220, 231blurred print 230checklist 182con
To install the printing system software1. If you are installing the software on Windows NT 4.0, Windows 2000, Windows XP, orWindows Server 2003 make s
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. Ifthe CD-ROM menu does not run automatically, double-click the CD-ROM
This section explains how to install the printing system software for OS 9.x and later andOS X V10.1 and later.The Apple LaserWriter driver must be in
4. Print a page from any software program to make sure that the MFP software is correctlyinstalled.If installation fails, reinstall the software. If t
Loading input traysThis section contains information about loading standard- and custom-size media into theinput trays.CAUTIONTo avoid a jam, never ad
10. Adjust the media guides so they lightly touch the media stack, but do not bend the media.11. Make sure the media fits under the tabs on the guides
1. Open the tray until it stops.2. Load the media into the tray.NoteSee Orienting media for information about loading preprinted, letterhead, and prep
Copyright and License© 2004 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission
NoteDepending on the size that you selected, the MFP might prompt you to move the mediaguides. Follow the instructions on the control panel.Loading cu
5. Adjust the left media guide by pressing the tab on the guide and sliding the guide until itgently touches the media stack6. Adjust the front media
Configuring the trays by using the Paper handling menu You can configure the media type and size for the input trays without a prompt on the MFPcontr
2Using the control panelThe MFP control panel has a touchscreen graphical display that offers an integratedapproach to copying, e-mail, and printing.T
Control-panel layoutThe control panel includes a touchscreen graphical display, job-control buttons, a numerickeypad, and three light-emitting diode (
Control-panel featuresFeatures/buttons Function (Help button)Provides access to "What is this?" Help. Thisfunction is embedded in the touchs
Home-screen navigationUse the following control-panel elements in the graphical display to gain access to MFPfeatures.1 Touch this to use the copy scr
Help systemAt any time, you can gain access to the help system on the touchscreen of the graphicaldisplay by touching ."What is this?" HelpT
Menu mapTo see the current settings for the menus and items that are available in the control panel,print a control-panel-menu map:1. Touch Menu.2. To
Retrieve job menuNoteIf no private, stored, quick copy, or proof-and-hold jobs are stored on the MFP hard disk or inRAM memory, the message NO STORED
HP customer careOnline servicesFor 24-hour access to information by using a modem or Internet connectionWorld Wide Web: Updated HP printer software, p
Information menuTo print an information page, scroll to and touch the information page that you want.Item ExplanationPRINT MENU MAP Generates a menu m
Paper handling menuWhen paper-handling settings are correctly configured through the control panel, you canprint by selecting the type and size of pap
Item Values ExplanationTRAY 1 SIZEANY SIZE*LETTERLEGALEXECUTIVESTATEMENT8.5X13A4A5B5(JIS)EXECUTIVE(JIS)DPOSTCARD(JIS)16KENVELOPE #10ENVELOPE MONARCHEN
Item Values ExplanationTRAY <N> SIZEANY SIZELETTER*LEGALEXECUTIVE8.5X13A4A5B5(JIS)EXECUTIVE(JIS)16KCUSTOMANY CUSTOMAllows you to set the mediasi
Configure device menuThis menu contains all of the administrative functions.NoteItems that have an asterisk (*) are the default values.Originals subme
Item Values ExplanationDENSITY 0 to 8 Specifies the contrast andbrightness of the image. Youcan choose from nineincrements.0=darkest8=lightestCopying
Item Values ExplanationSHARPNESS 0 to 4 Specifies the sharpness setting.0=minimum sharpness4=maximum sharpnessBACKGROUND REMOVAL 0 to 8 Controls the a
Item Values Options ExplanationE-MAIL SCAN PREFERENCE COLOR*BLACK AND WHITEDetermines whetherthe document isscanned in color orblack and white.FILE TY
Item Values Options ExplanationLDAP SETTINGS LDAP SEARCH ROOT Provides informationfor setting up theLDAP searchingcapability.LDAP LOGONMETHODANONYMOUS
Item Values ExplanationDEFAULT PAPER SIZE LETTER*LEGALEXECUTIVE8.5X13A4A5B5(JIS)EXECUTIVE(JIS)DPOSTCARD(JIS)16KENVELOPE #10ENVELOPE MONARCHENVELOPE C5
To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (UnitedStates) or 800-387-3867 (Canada). Or, go to http://www.hp.com
Item Values ExplanationMANUAL FEED OFF*ONFeed the paper manually fromtray 1, rather than automaticallyfrom a tray. When MANUALFEED=ON and tray 1 is em
Item Values ExplanationFORM LENGTH 5 to 128 Sets vertical spacing from 5 to128 lines for default paper size.Enter the value by using thenumeric keypad
Print quality submenuYou can gain access to some of the items in this menu in either a software program, or inthe printer driver (if the correct print
Item Values ExplanationOPTIMIZE HIGH TRANSFERLINE DETAILRESTORE OPTIMIZEThis item optimizes a numberof MFP parameters for all jobsrather than by media
Item Values ExplanationRET OFFLIGHTMEDIUM*DARKUse the ResolutionEnhancement technology (REt)setting to produce print outputwith smooth angles, curves,
Item Values ExplanationAUTO CLEANING ON*OFFWhen auto-cleaning is on, theMFP prints a cleaning pagewhen the page count reachesthe value set in CLEANING
Item Values ExplanationSHOW ADDRESS AUTOOFF*This item defines whether theIP address is shown on thecontrol-panel display next tothe Ready message.The
Item Values ExplanationSLEEP DELAY 1 MINUTE15 MINUTES30 MINUTES60 MINUTES*90 MINUTES2 HOURS4 HOURSSets how long the MFPremains idle before it enterssl
Item Values ExplanationCLEARABLE WARNINGS ONJOB*Set the amount of time that aclearable warning appears onthe MFP control panel.ON: Warning messages ap
Item Values ExplanationJAM RECOVERY AUTO*ONOFFDetermine how the MFPfunctions when a jam occurs.AUTO: The MFP automaticallyselects the best mode for ja
Table of contents1 MFP basicsHP LaserJet 4345mfp configurations...
Values ExplanationEDGE-TO-EDGE COPIES Indicates whether copies are printed edge-to-edge (within 2 mm,or 0.08 inch, of the edge of the paper) or whethe
I/O submenuItems in the I/O (input/output) submenu affect the communication between the MFP and thecomputer.To gain access to this menu, touch CONFIGU
EIO X Jetdirect submenuThe EIO (enhanced input/output) submenu appears only when an EIO device (such as anHP Jetdirect print server) is installed in a
Item Options Values ExplanationTCP/IP ENABLE ONOFFON: (default) Enable the TCP/IPprotocol.OFF: Disable the TCP/IP protocol.HOST NAME An alphanumeric s
Item Options Values ExplanationTCP/IP DEFAULT IP AUTO IPLEGACYAUTO IP: A link-local IP address169.254.x.x will be set.LEGACY: The address 192.0.0.192w
Item Options Values ExplanationLINK SPEED AUTO10T HALF10T FULL100TX HALF100TX FULLThe print server will automaticallyconfigure itself to match the net
Item Values ExplanationCLEAR DOCUMENT FEEDERMESSAGENo value to select Use this item to to temporarilyclear the ORDER DOCUMENTFEEDER KIT and REPLACEDOC
Fax menuThis menu will appear only if the HP LaserJet analog fax accessory 300 is installed. Forinformation about the Fax menu, see the HP LaserJet An
Diagnostics menuItem Options Values ExplanationPRINT EVENT LOG Generates a localizedlist of the 50 mostrecent entries in theerror log. For eachentry,
Item Options Values ExplanationPAPER PATH TEST PRINT TEST PAGE Generates a test pagethat is useful fortesting the paperhandling features ofthe MFP.Spe
Retrieve job menu ...35Information men
Item Options Values ExplanationPRINT/STOP TEST STOP TIME 0 to 60000 This menu item isused by a servicetechnician to isolatethe potential source ofprin
Service menuThe Service menu is locked. A service technician must type a PIN to open the menu.ENWW Service menu 67
68 Chapter 2 Using the control panel ENWW
3PrintingThis chapter addresses the following topics:●Orienting media●Printing documents●Selecting which tray is used for printing●Selecting the corre
Orienting mediaOrient media types and sizes according to the tray from which the media will print andaccording to whether the media will be duplexed (
Type of media Tray Two-sided(duplexed)Media orientationPaper, includingletterhead (weightsup to 120 g/m2)(32 lb bond)2, 3, 4, or 5 Yes First side faci
Printing documentsThis section provides instructions for printing when you want to set options for the MFP forMicrosoft Windows or Macintosh operating
Selecting which tray is used for printing You can select how the MFP pulls media from the trays. The following sections provideinformation about confi
You can also determine whether the MFP shows a prompt to ask if it can pull media fromtray 1 if it cannot find the type and size that you requested in
Manually feeding media from tray 1 The manual feed feature is another way of printing on special media from tray 1. SettingMANUAL FEED to ON either in
Creating and using watermarks ...90Resizing documents...
Selecting the correct fuser modeThe MFP automatically adjusts the fuser mode based on the media type for which the tray isset. For example, heavy pape
Selecting the output binThe MFP has two output-bin locations: the ADF output bin and the standard output bin(s) onthe output device.1 Standard output
Selecting face-up or face-down output for copy jobsThe MFP can deliver pages either face-up or face-down. The default setting is to deliver jobsface-d
Printing on envelopesYou can print on envelopes from tray 1 or the optional envelope feeder. Tray 1 holds up to10 envelopes and supports standard or c
3. Adjust the guides to touch the envelope stack without bending the envelopes. Make surethat the envelopes fit under the tabs and maximum-height indi
Printing on special mediaThis section discusses printing on types of media that require special handling.Printing on labelsUse only labels that are re
● Load transparencies in tray 2 or the optional trays with the side to be printed on facingdown, and the top, short edge toward the right.● To prevent
Printing on paper that has a special finishSome paper has a special finish, such as laid paper, bond paper, and cockled paper. Thesetypes of paper can
Tray Minimum size Maximum size Supported weightsTray 1 76 x 127 mm(3 x 5 inches)216 x 356 mm(8.5 x 14 inches)60 to 200 g/m2(16 to 53 lb)Tray 2 and op
Load custom-size paper into tray 2 or the optional trays with the short edges at the left andright (the long edges are at the front and back). Adjust
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