Workaround:
a. Make a backup of the Windows registry before performing the following steps.
b. Navigate to the following location of the Windows registry on the server hosting HP Web Jetadmin,
and modify the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy\Enabled
c. To disable the FIPS policy, change the Value data from 1 to 0.
d. Close the Windows registry.
e. Reboot the server.
16. Issue: HP Web Jetadmin will not install properly on a Traditional Chinese Windows 7 SP1 (64-bit) system
due to an incomplete installation of Microsoft SQL Server.
Background: The Locale ID in the Windows Registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
\Windows NT\CurrentVersion\Perib) is missing. During the SQL Server installation, the installer checks
the OS location and Locale ID in the Windows Registry. If the Locale ID is missing or does not match the
OS location, the installer returns the Performance counter registry hive corrupt error
message and the SQL Server installation fails.
Workaround: To add a Locale ID key, perform the following steps:
a. Run Regedit.
b. On the Registry Editor window, navigate to the following registry entry:
HKEY_L
OCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perib
c. Right-click the 0404 folder, and then select Export.
d. On the Export Registry File window, enter a name for the .reg le, navigate to the location to save
the
le, and then click the Save button.
e. Right-click the exported .reg le, and then select Edit.
f. In the second line, change 0404 to 0C04.
g. Close and save the exported .reg le.
h. Double-click the exported .reg le, and import the le into the Windows Registry.
When the import is complete, a 0C04 folder is available in the same path as the 0404 folder.
After the Locale ID key is added, the SQL Server installation will complete successfully.
For more information about this issue, see the following Microsoft support articles:
●
How to manually rebuild Performance Counter Library values
●
Microsoft Locale ID Values
17. When the serial number of a device is changed and then a full refresh or discovery is performed,
HP Web Jetadmin trie
s to communicate with the old serial number, even after the device is deleted from
the database. This issue will be resolved in the next release of HP Web Jetadmin.
18. Devices that are members of at least one device group appear in the Ungrouped Devices device list. HP
is currentl
y investigating this issue.
ENWW Known issues 17
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