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tokenImpersonationLevel="Impersonation" secure="true"

protectionLevel="EncryptAndSign" impersonate="false">

4. Add the machineName="xxx.xxx.xxx.xxx" entry, changing the value to the IP address of the

HP Web Jetadmin server that facilitates client communication. The following is an example of the edited

code:

<channel ref="tcp" port="4088" name="CMRemotingChannel"

rejectRemoteRequests="false"

tokenImpersonationLevel="Impersonation" secure="true"

protectionLevel="EncryptAndSign" impersonate="false"

machineName="xxx.xxx.xxx.xxx">

CAUTION: Make sure that the new entry and value are entered exactly as shown here. Use the quote

marks that the editor generates. Do not copy and paste from this document because incorrect

characters cause the HPWJA service to fail at startup. Observe all the rules regarding XML editing. If the

files are incorrectly formatted, the HP Web Jetadmin XML parser fails.

5. Close and save the file.

6. Start the HPWJA service by using Windows Service Manager.

The client log-in should not fail now.

HP Web Jetadmin Alerts and SNMP Traps Registration

In rare cases, HP Web Jetadmin detects and uses an incorrect IP address for SNMP traps registration at the

device. When HP Web Jetadmin alert subscriptions are created, HP Web Jetadmin registers its IP address in

the SNMP traps destination table on the HP device. This registration causes the device to send a notification

in the form of SNMP trap packets back to the HP Web Jetadmin server. HP Web Jetadmin uses these

notifications to trigger alerts for device conditions such as toner out or paper jam.

If an HP Web Jetadmin instance on a multi-homed server populates the SNMP traps destination table with the

incorrect IP address, follow these steps to force HP Web Jetadmin to select and use the correct IP address:

1. Stop the HPWJA service by using Windows Service Manager.

NOTE: Be careful when stopping the HPWJA service. There might be critical tasks running. To view the

running tasks in HP Web Jetadmin, go to Application Management > Overview > Application

Management - Active Tasks. To view the client logins in HP Web Jetadmin, go to Application

Management > Overview > Client Management - Active Clients.

2. Open Notepad or a similar text editor that has the appropriate create and edit permissions.

3. Enter the following text:

<ipmc:configuration

xmlns:ipmc="www.hp.com/schemas/imaging/ipmc/config/2004/02/24">

<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString

</type>

</property>

</ipmc:configuration>

18 Install and Set Up HP Web Jetadmin ENWW

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