HP Brio 82xx Technical Information Seite 35
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Hardware Problems
27
There’s a Problem with the CD-ROM, CD-RW or DVD Drive
Have you checked that...
How
There is a disc inserted in the drive
• Click on the drive letter assigned to your
drive in Windows Explorer. If you receive
a message such as D
DD
D:
::
:\
\\
\i
ii
is
ss
sn
nn
no
oo
ot
tt
t
a
aa
ac
cc
cc
cc
ce
ee
ess
ssss
ssi
ii
ib
bb
bl
ll
le
ee
e/
//
/d
dd
de
ee
ev
vv
vi
ii
ic
cc
ce
ee
ei
ii
is
ss
sno
nono
not
tt
tr
rr
re
ee
ea
aa
ad
dd
dy
yy
y, this means
thereisnodiscinthedrive.
• Open the drive and check whether there
is a disc inside.
The Setup program is correctly configured for your
drive
Enter the Setup program by pressing F2 at
startup, then:
• Make sure you have enabled the O
OO
On
nn
n-
--
-c
cc
ch
hh
hi
ii
ip
pp
p
P
PP
Pr
rr
ri
ii
im
mm
ma
aa
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rr
ry
yy
yI
II
ID
DD
DE
EE
EandtheO
OO
On
nn
n-
--
-c
cc
ch
hh
hi
ii
ip
pp
pS
SS
Se
ee
ec
cc
con
onon
ond
dd
da
aa
ar
rr
ry
yy
y
I
II
ID
DD
DE
EE
E fields under H
HH
Ha
aa
ar
rr
rd
dd
dw
ww
wa
aa
ar
rr
re
ee
eP
PP
Pr
rr
ro
oo
ot
tt
te
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ec
cc
ct
tt
ti
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io
oo
on
nn
nin
the B
BB
Bo
oo
oo
oo
ot
tt
tmenu.
• Go to the A
AA
Ad
dd
dv
vv
va
aa
an
nn
nc
cc
ce
ee
ed
dd
d menu. You should
see a CD-ROM, CD-RW or DVD-ROM
drive declared in the I
II
ID
DD
DE
EE
ED
DD
De
ee
ev
vv
vi
ii
ic
cc
ce
ee
es
ss
s
submenu.
The device boot order is set correctly in the Setup
program
• Enter the Setup program by pressing F2
at startup, then go to the B
BB
Bo
oo
oo
oo
ot
tt
tmenu.If
youintendtobootfromtheCD-ROM
drive, you should place C
CC
CD
DD
D-
--
-R
RR
RO
OO
OM
MM
Mbefore
H
HH
HD
DD
DD
DD
DintheB
BB
Bo
oo
oo
oo
ot
tt
t
B
BB
Boo
oooo
oot
tt
tD
DD
De
ee
ev
vv
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ee
eP
PP
Pr
rr
ri
ii
io
oo
or
rr
ri
ii
it
tt
ty
yy
y
submenu.
The hardware is working properly
Run e-DiagTools to see if it detects a
problem with the drive (refer to page 42).
Advanced Troubleshooting
Have you checked that...
How
All cables (data, power and audio) have been properly
connected both to the drive and to the system board.
Check that the drive’s power and data
cables are correctly connected at both ends
(drive and system board). Refer to page 62
for connections to the drive and page 57 for
connections to the system board.
The jumpers on the drive are set correctly
Check that the jumpers on the hard drive
are in CS (cable select) mode
F
FF
Fo
oo
or
rr
rm
mm
mo
oo
or
rr
re
ee
ei
ii
in
nn
nf
ff
fo
oo
or
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rm
mm
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at
tt
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on
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on
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us
ss
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in
nn
ng
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and
ndnd
nd tr
trtr
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oo
oub
ubub
ubl
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ee
es
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hoho
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nn
ng y
gygy
gyo
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rD
DD
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VD
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dd
dr
rr
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e,
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er t
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eP
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’’
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ee
eH
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HP
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PB
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Cen
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ent
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er
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r
- Business PCs * 1
- Brio BA410 1
- HP Brio Guide 3
- Technical Information 5
- Important Safety Information 6
- HP Brio Information Roadmap 7
- Setting Up Your HP Brio 9
- Unpacking the PC and Monitor 10
- Connecting Other Equipment 12
- For Windows 98 Users 13
- Comfort and Safety Checklist 14
- Your Work Posture 15
- Starting Your HP Brio 18
- Setting Up Windows 18
- Stopping Your HP Brio 19
- Your PC’s Desktop 20
- • selecting 21
- Using Your HP Brio PC 22
- Fix a Problem 23
- Using Your Software 24
- Securing Your HP Brio 24
- If You Have a Problem 25
- What to Do First 26
- The HP Brio Doesn’t Power On 27
- Have you checked that 28
- Have you checked 28
- The PC is Stuck in Sleep Mode 29
- What Kind of Problem Is It? 30
- Hardware Problems 31
- Have you checked that... How 33
- Advanced Troubleshooting 33
- Have you checked that 33
- What to Do 36
- The Printer Doesn’t Work 37
- The Modem Doesn’t Work 38
- Software Problems 39
- There Is a Humming Noise 42
- The PC Hangs While Recording 42
- Memory Test Error 43
- Keyboard Test Error 44
- Floppy Drive Test Error 45
- CMOS Test Error 47
- Other Configuration Problems 48
- Frequently Asked Questions 49
- Need More Help? 49
- What Is e-DiagTools For? 50
- How Do I Run e-DiagTools? 50
- HP Brio Assist CD-ROM 51
- Manually Reinstalling Drivers 52
- Running HP e-DiagTools 52
- Hardware 55
- Important - Before You Start 56
- Inside the Computer 56
- Accessing Internal Components 57
- To Remove the Power Supply 59
- To Replace the Power Supply 60
- To Remove the Side Panel 61
- To Replace the Side Panel 61
- To Remove the Front Panel 62
- To Replace the Front Panel 62
- Replacing the System Board 63
- Replacing a Processor 66
- Replacing the Floppy Drive 67
- Replacing the Hard Drive 68
- Installing a Memory Module 73
- Installing an Expansion Card 74
- Replacing the Battery 77
- HP Setup Program 80
- Setting System Defaults 81
- Your PC’s BIOS 84
- Technical Characteristics 85
- Regulatory Information 88
- FCC (for USA only) 89
- Notice for Canada 89
- Notice for the Netherlands 89
- Notice for Japan 90
- Notice for Korea 90
- TELECOM REGULATORY STATEMENTS 90
- Industry of Canada Notice 91
- PAN European Regulatory Note 91
- NEW ZEALAND TELECOM WARNINGS 92
- Recycling your PC 93
- Exclusions 95
- Exclusive Remedy 95
- HP Hardware Warranty Options 96
- Obtaining Warranty Service 98
- Obtaining On-Site Service 100
- HP Hardware Warranty 101
- HP Software Limited Warranty 102
- HP Software License Agreement 103
- International Warranty 105
- HP Year 2000 Warranty 105
- 0870 842 2339 106
- Other Services 107
- If You Have a Problem: 112
Verwandte Produkte und Handbücher für PC / Workstation Barebones HP Brio 82xx
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