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ENWW Troubleshooting the HP Jetdirect Print Server 189
Procedure 1: Verifying that the Printer is On and
Online
Check the following items to make sure the printer is ready to print.
1. Is the printer plugged in and turned on?
Make sure the printer is plugged in and turned on. If the
problem persists, you may have a defective power cable, power
source, or printer.
2. Is the printer online?
The online Ready light should be lit. If it is not, press the
appropriate buttons (for example, Start, Pause/Resume, or
press to access the menus) to place the printer online.
3. Is the printer’s control panel display blank (on printers
with displays)?
■ Make sure the printer is turned on.
■ Make sure the HP Jetdirect print server is installed correctly.
■ Make sure the printer is not in Power Save mode.
4. Does a message other than READY appear on the printer control
panel display?
■ See Procedure 3 in this section for a list of network-related
error messages and corrective actions.
■ See your printer documentation for a complete list of control
panel messages and corrective actions.
- HP Jetdirect 1
- Administrator’s Guide 2
- HP Jetdirect Print Servers 2
- Table of Contents 4
- C. OpenSSL Statements 6
- Introducing the HP Jetdirect 7
- Supported Print Servers 8
- Supported Network Protocols 8
- Security Protocols 10
- Supplied Manuals 12
- HP Support 12
- Product Registration 14
- Product Accessibility 14
- HP Software Solutions Summary 15
- Table 2.1 Software Solutions 16
- Mac OS X 10.1.5 or later 17
- ● HP online support at: 19
- HP Web Jetadmin 20
- Installing HP Web Jetadmin 21
- Internet Printer Connection 23
- Software 23
- Microsoft Supplied Software 24
- Novell Supplied Software 25
- Features 26
- Configure Mac OS X 27
- Configuring the Printer 29
- Renaming the Printer 30
- Selecting a Zone 31
- Selecting Your Printer 32
- Testing the Configuration 33
- TCP/IP Configuration 34
- Default IP Address 35
- TCP/IP Configuration 36 36
- TCP/IP Configuration 37 37
- TCP/IP Configuration Tools 38
- TCP/IP Configuration 39 39
- Using BOOTP/TFTP 40
- Why Use BOOTP/TFTP? 41
- BOOTP/TFTP on UNIX 41
- TCP/IP Configuration 42 42
- TCP/IP Configuration 43 43
- TCP/IP Configuration 44 44
- TCP/IP Configuration 45 45
- TCP/IP Configuration 46 46
- TCP/IP Configuration 47 47
- Table 3.3 48
- TCP/IP Configuration 49 49
- TCP/IP Configuration 50 50
- TCP/IP Configuration 51 51
- TCP/IP Configuration 52 52
- TCP/IP Configuration 53 53
- TCP/IP Configuration 54 54
- TCP/IP Configuration 55 55
- TCP/IP Configuration 56 56
- TCP/IP Configuration 57 57
- TCP/IP Configuration 58 58
- TCP/IP Configuration 59 59
- TCP/IP Configuration 60 60
- TCP/IP Configuration 61 61
- Using DHCP 62
- UNIX Systems 63
- Windows Systems 63
- TCP/IP Configuration 64 64
- TCP/IP Configuration 65 65
- TCP/IP Configuration 66 66
- TCP/IP Configuration 67 67
- NetWare Systems 68
- TCP/IP Configuration 69 69
- Using RARP 70
- TCP/IP Configuration 71 71
- TCP/IP Configuration 72 72
- TCP/IP Configuration 73 73
- Using Telnet 74
- TCP/IP Configuration 75 75
- A Typical Telnet Session 76
- User Interface Options 77
- TCP/IP Configuration 78 78
- TCP/IP Configuration 79 79
- TCP/IP Configuration 80 80
- TCP/IP Configuration 81 81
- TCP/IP Configuration 82 82
- TCP/IP Configuration 83 83
- TCP/IP Configuration 84 84
- TCP/IP Configuration 85 85
- TCP/IP Configuration 86 86
- TCP/IP Configuration 87 87
- TCP/IP Configuration 88 88
- TCP/IP Configuration 89 89
- TCP/IP Configuration 90 90
- TCP/IP Configuration 91 91
- TCP/IP Configuration 92 92
- TCP/IP Configuration 93 93
- TCP/IP Configuration 94 94
- TCP/IP Configuration 95 95
- TCP/IP Configuration 96 96
- ENWW TCP/IP Configuration 97 97
- TCP/IP Configuration 99 99
- Moving to Another Network 100
- Using the Embedded Web Server 101
- Introduction 101
- Requirements 103
- Operating Notes 106
- HP Jetdirect Home Tab 107
- Networking Tab 109
- Network Settings 110
- ● IP Configuration Method 115
- ● IP address 115
- ● Subnet Mask 115
- ● Default Gateway 115
- Table 4.6 AppleTalk Settings 120
- Other Settings 122
- Misc. Settings 123
- See Table 4.8 123
- USB Settings 133
- Privacy Settings 134
- Select Language 134
- Settings 134
- Authorization 138
- ● Certificate Validity Period 141
- ● Certificate Information 141
- ● Install Certificate 141
- ● IP address: 192.168.2.116 143
- Mgmt. Protocols 146
- Table 4.13 149
- 802.1x Authentication 150
- Wireless 152
- Network Statistics 152
- Protocol Info 152
- Configuration Page 152
- Other Links 153
- Configuring for LPD Printing 154
- About LPD 155
- LPD Setup Overview 156
- Step 3. Printing a Test File 157
- LPD on UNIX Systems 158
- Printing a Test File 161
- 2003 Systems 162
- Windows NT 4.0 Systems 166
- LPD on Windows XP Systems 167
- LPD on Mac OS Systems 169
- Assigning an IP Address 170
- Setting Up Mac OS 170
- FTP Printing 172
- Print Files 173
- Using FTP Printing 173
- FTP Printing 174 174
- FTP Login 175
- Ending the FTP Session 176
- Commands 176
- FTP Printing 177 177
- Example of an FTP Session 178
- Security Features 179
- Security Features 180 180
- Security Features 181 181
- Security Features 182 182
- Using Security Features 183
- Security Features 184 184
- Print Server 185
- Resetting to Factory Defaults 186
- General Troubleshooting 188
- Error Messages 191
- Problems with the Network 193
- Servers 196
- Firmware Download Failure 199
- Troubleshooting an LPD UNIX 200
- Configuration 200
- Configuration Page Format 203
- Configuration Page Messages 205
- USB Printer Settings 207
- 802.11 Wireless Settings 208
- Security Settings 211
- TCP/IP Protocol Information 215
- IPX/SPX Protocol Information 219
- Novell NetWare Parameters 221
- . For error messages 223
- DLC/LLC Protocol Information 224
- TCP/IP Overview 236
- IP Address 237
- IP Address: (Network Portion) 238
- IP Address: (Host Portion) 238
- TCP/IP Overview 239 239
- Configuring IP Parameters 240
- Subnet Mask 241
- Gateways 242
- Syslog Server 242
- TCP/IP Overview 243 243
- TCP/IP Overview 244 244
- The HP Jetdirect EIO Control 245
- Panel Menu 245
- Classic Control Panel 246
- Graphical Control Panel 249
- OpenSSL Statements 253
- Original SSLeay License 254
- ENWW 255 255
- ENWW 256 256
- ENWW 257 257
- ENWW 258 258
- ENWW 259 259
- ENWW 260 260
- ENWW 261 261
- ENWW 262 262
- ENWW 263 263
- JDAG 2_backEN _Pacheco2.ai 264
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