
Technical white paper | HP printers supported in Citrix XenApp server environments
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No issues were discovered when testing auto-created client printers using these HP printers and drivers.
Printer driver compatibility
Description
Some printer drivers can cause server problems when printing to client printers in the XenApp server farm and may result in
a fatal system error on the server. Because of this, you might need to prevent the auto-creation of client printers that use
certain printer drivers. The printer driver compatibility feature allows you to designate or prohibit drivers for use with client
printers.
Test methodology
The HP printers listed in Table 15 were installed on the client system using a parallel cable, USB cable, or TCP/IP port; drivers
for the printers were downloaded from the HP Driver Support website.
The printer driver mapping and compatibility policy was configured and enabled on the XenApp Server; in addition, the driver
for the HP printer was configured to allow the auto-creation of the client printer using that particular HP driver. After the
client had connected to the XenApp server farm, the auto-creation of the client printer was verified. The client printer was
able to print successfully.
Subsequently, in the printer driver mapping and compatibility policy, the driver for the HP printer was configured to disallow
the auto-creation of the client printer using that particular HP driver. On this occasion, the client printer was not auto-
created after the client connected to the Citrix server farm. There were no issues with preventing the HP printer from being
auto-created.
Table 15. Printers tested by Citrix
Color LaserJet 4700 PCL5c (61.115.1.10527)
Color LaserJet 4700 PS (61.115.1.10527)
Color LaserJet CP3525 PCL6 (61.115.1.10527)
Color LaserJet CP3525 PCL6 (6.1.7601.17514)
LaserJet P2015 series PCL5e (61.115.1.10527)
LaserJet P2015 series PCL6 (61.115.1.10527)
LaserJet P2015 series PS (61.115.1.10527)
Officejet Pro K5400 series (6.1.7601.17514)
Officejet Pro L7680 All-in-One
Color LaserJet 4700 PCL5c (61.115.1.10527)
Color LaserJet 4700 PS (61.115.1.10527)
No issues were discovered when testing the XenApp printer driver compatibility feature using these HP printers and drivers.
Client printer driver mapping
Description
When using XenApp clients, you map printer drivers on the server to client drivers that have different names for the same
printer. You need to use mapping if the printer drivers installed on XenApp servers have names for client printers that differ
from the drivers used on client systems.
Test methodology
The HP printers listed in Table 16 were attached to the client system using a parallel cable, USB cable, or TCP/IP port. The
printer was installed on the client system; drivers were downloaded from the HP Driver Support website and installed on the
XenApp server.
A printer driver with a different name than the HP driver installed on the server was installed on the client system. The client
printer driver was mapped to the HP printer driver installed on the server. The client connected to the XenApp server farm
and the auto-creation of the client printer was verified. The client printer was able to print successfully.
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