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Paper feeds incorrectly or becomes jammed
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
4. Check the product control panel to see if the product is waiting for you to acknowledge a prompt
to feed the paper manually. Load paper, and continue.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not
fan the paper. Return the stack of paper to the tray.
2. Use only paper that meets HP specifications for this product.
3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different
package.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1. Use only paper that meets HP specifications for this product.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different
package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed
sheets one at a time.
214 Chapter 12 Solve problems ENWW
- LASERJET PRO M1530 1
- User Guide 3
- Table of contents 7
- 1 Product basics 15
- Product features 16
- Environmental features 17
- Accessibility features 17
- Product views 18
- Back view 19
- Interface ports 19
- Control panel layout 21
- 2 Control panel menus 23
- Setup menu 24
- Quick Forms menu 25
- Reports menu 25
- Fax Setup 26
- ENWW Setup menu 13 27
- System Setup menu 28
- ENWW Setup menu 15 29
- Service menu 30
- Network Setup menu 31
- Function specific menus 32
- 3 Software for Windows 35
- Change print job settings 38
- Remove software for Windows 40
- OS Software 41
- 4 Use the product with Mac 43
- Software for Mac 44
- Software for Mac computers 47
- Print with Mac 48
- Print a cover page with Mac 49
- Use watermarks with Mac 49
- Fax with Mac 52
- Scan with Mac 53
- 5 Connect the product 55
- Printer sharing disclaimer 56
- Connect with USB 56
- Connect to a network 56
- Configure the IP address 57
- Install the software 57
- Configure network settings 58
- 6 Paper and print media 61
- Understand paper use 62
- ENWW Understand paper use 49 63
- Supported paper sizes 64
- Load paper trays 68
- Load the document feeder 69
- Configure trays 71
- 7 Print tasks 73
- Cancel a print job 74
- Create printing shortcuts 78
- More... option 90
- Create a booklet with Windows 99
- Use copy functions 102
- Copy a multiple-page original 103
- Copy identification cards 103
- Cancel a copy job 104
- Copy settings 105
- Set the copy draft setting 106
- Restore copy default settings 108
- Copy photos 110
- Copy mixed-size originals 111
- Copy on both sides (duplex) 112
- 100 Chapter 8 Copy ENWW 114
- Use the scan functions 116
- Cancel a scan 117
- Scan settings 118
- ENWW Scan settings 105 119
- Scan quality 120
- Scan a photo 121
- 108 Chapter 9 Scan ENWW 122
- Set up fax 124
- Configure fax settings 127
- Use the phone book 129
- Use speed dials 130
- Delete speed dials 131
- Manage group-dial entries 132
- ENWW Use the phone book 119 133
- Set fax settings 134
- Set light/dark and resolution 136
- Set billing codes 137
- Receive fax settings 138
- Block or unblock fax numbers 139
- Set distinctive ring 140
- Set fax reprint settings 142
- Set the fax sounds volume 142
- Set stamp-received faxes 143
- Set fax polling 144
- Disable the product fax 144
- Fax software 145
- Cancel a fax 145
- Delete faxes from memory 145
- Use fax on a VoIP service 147
- Fax memory 147
- Send a fax 147
- Fax from the document feeder 148
- Manual dial faxing 148
- Send a fax from the software 152
- Send a fax with confirmation 153
- Receive a fax 155
- Receive faxes to a computer 156
- Solve fax problems 157
- Fax error messages 158
- ENWW Solve fax problems 145 159
- 146 Chapter 10 Fax ENWW 160
- ENWW Solve fax problems 147 161
- 148 Chapter 10 Fax ENWW 162
- ENWW Solve fax problems 149 163
- 150 Chapter 10 Fax ENWW 164
- View the fax trace report 165
- Fax logs and reports 166
- Set the fax error report 167
- Change the fax speed 169
- Solve problems sending faxes 170
- Unable to use speed dials 174
- Unable to use group dials 174
- The fax does not respond 176
- Sender receives a busy signal 181
- No dial tone 181
- Solve general fax problems 182
- Fax quality is poor 183
- Information pages 186
- ENWW Information pages 173 187
- HP ToolboxFX 188
- Fax tasks 189
- Fax phone book 189
- Fax send log 191
- Fax receive log 191
- Block Faxes 191
- System Settings 192
- Paper handling 193
- Print quality 193
- Paper types 193
- Print Settings 194
- Network Settings 195
- Embedded Web server 196
- Use HP Web Jetadmin software 197
- Product security features 197
- Lock the product 198
- Economy settings 199
- Quiet mode settings 200
- Supplies messages 201
- Manage print cartridges 202
- Replacement instructions 203
- Replace the print cartridge 205
- Replace the pickup roller 207
- Replace the separation pad 210
- 3. Remove the separation pad 211
- Clean the product 212
- Clean the paper path 213
- Specks Smearing 214
- Product updates 215
- 12 Solve problems 217
- Self help 218
- Problem-solving checklist 219
- Control panel message types 222
- Control panel messages 222
- Prevent paper jams 228
- Clear jams 229
- Clear jams from the duplexer 236
- Improve print quality 238
- Select a paper type 239
- Print a cleaning page 239
- Check the print cartridge 240
- Repeating defects 242
- The product does not print 244
- Solve connectivity problems 245
- Poor physical connection 246
- Product software problems 248
- Solve common Mac problems 248
- A Supplies and accessories 251
- Part numbers 252
- B Service and support 253
- End User License Agreement 257
- Customer support 259
- Repack the product 260
- C Product specifications 261
- Physical specifications 262
- Environmental specifications 262
- D Regulatory information 263
- FCC regulations 264
- Toner consumption 265
- Paper use 265
- Plastics 265
- HP LaserJet print supplies 265
- Material restrictions 266
- European Union 267
- Chemical substances 267
- For more information 267
- Declaration of conformity 268
- Safety statements 270
- Laser statement for Finland 271
- GS statement (Germany) 271
- Substances Table (China) 272
- 270 Index ENWW 284
- *CE538-90909* 286
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