HP Z800 WorkstationMaintenance and Service Guide
Expansion card configuration restrictions for power supplies ... 166Choosing an expansion card slot ...
4.Disconnect the speaker cable from the inline front panel I/O cable (1), and slide the speaker fromthe chassis flanges (2), as shown in the following
4.Disconnect the sensor cable from the in-line chassis cable as shown in the following figure (1).Figure 5-13 Removing the side access panel sensor5.
Power connectionsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or tied so they cannot i
Front bezelThis section describes how to remove and install the front bezel.Removing the front bezel1.Disconnect power from the workstation (see Predi
Front panel I/O cable assemblyThis section describes how to remove and install a front panel I/O cable assembly.Removing the front panel I/O cable ass
8.Remove the screw (1) and slide front panel cable I/O assembly down, then out of the chassis (2),as shown in the following figure.Figure 5-17 Removi
Installing the front panel I/O cable assemblyTo install he front panel I/O cable assembly:1.With power removed and the chassis open, guide the front p
3.Connect the front panel I/O cable assembly cables to the system board as shown in the followingfigure.Figure 5-19 Connecting the front panel I/O ca
Power switch cable assemblyThis section describes how to remove and install the power switch cable assembly.Removing the power switch cable assembly1.
10.Disconnect the power switch cable assembly cable from the system board as shown in thefollowing figure.Figure 5-21 Disconnecting the power switch
During operation ... 221Customizing the monitor display ...
4.Lift the drive release latch at the green label touch point (1), and gently slide the filler tray out ofthe chassis (2), as shown in the following f
Installing a filler tray1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removin
Optical disk driveThis section describes how to remove and install an optical disk drive.Removing an optical disk drive from the optical drive bay1.Di
6.Lift the drive release latch at the green touch point (1), and gently slide the drive out of the chassis(2), as shown in the following figure.Figure
Installing an optical disk drive in the optical drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove t
6.Connect the power (1) and data (2) cables to the drive as shown in the following figure.Figure 5-27 Connecting power and data cablesENWWRemoving an
7.Connect the optical disk drive data cable to the next available SATA port on the system board asshown in the following figure.Figure 5-28 Connectin
Notice for Blu-ray optical drivesIf you installed a Blu-ray optical drive, note the following:Blu-ray movie playbackAs Blu-ray is a new format contain
Slot load optical disk drive (optional)A slot load optical disk drive can be added to the workstation in place of the standard optical diskdrive assem
6.Disconnect the chassis power cable from the slot load optical drive power connector as shown inthe following figure.Figure 5-30 Disconnecting chass
8 Configuring password security and resetting CMOS ... 265Preparing to configure passwords ...
8.Lift and hold the drive release latch at the green touch point (1), and then slide the slot loadassembly out of the chassis (2), as shown in the fol
10.Separate the slot load drive latches (1), tilt the slot load optical disk drive (2), and lift it from thecarrier (2), as shown in the following fig
Installing the slot load optical disk drive1.With power off and the side access panel open, remove the expansion card support and any cardcables that
4.Connect the power/data cable to the optical disk drive.TIP: Place excess cabling in the slot load optical bay.Figure 5-35 Connecting the power/data
5.Insert the slot load assembly into the chassis optical cage until it reaches the release latch.Pull the latch (1) and slide the slot load assembly i
6.Connect the chassis power cable to the optical disk drive power cable as shown in the followingfigure.Figure 5-37 Connecting chassis power cable to
Hard disk driveThis workstation accommodates both SAS and SATA hard drives.Both 3.5 in. standard hard disk drives or 2.5 in. small form factor (SFF) h
Removing a hard disk drive from the hard drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side
4.Carefully separate the upper hard drive carrier rails (1), tilt the drive outward (2), carefullyseparate the lower carrier rails (3), and then remov
Installing a hard disk drive in the hard drive bayThis section describes how to install a hard drive in the hard drive bay.Hard disk drive cable confi
1 Workstation overviewThis chapter presents an overview of workstation hardware components. It includes these topics:TopicsDescription on page 1Specif
Installing a hard disk drive1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Rem
4.If there is a drive carrier in the drive slot, press the hard drive carrier release latch at the greentouch point and rotate the handle outward (1).
5.Set the hard drive in the carrier at an angle. Carefully separate the lower hard drive carrier rails(1), and then lower the drive between them, as s
7.While keeping the hard drive carrier handle in its fully open position, slide the hard drive into thebay (1) until it comes to a hard stop. When the
Removing a hard disk drive from the slot load optical bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove t
7.Disconnect the chassis power cable from the slot load drive power connector as shown in thefollowing figure.Figure 5-46 Disconnecting chassis power
9.Disconnect the chassis power cable from the hard drive power connector as shown in thefollowing figure.Figure 5-48 Disconnecting chassis power cabl
10.Remove the optical bay slot carrier from the chassis.Lift and hold the drive release latch at the green touch point (1), and then slide the slot lo
12.Remove the hard drive from the slot load optical drive carrier as shown in the following figure.Figure 5-51 Removing the hard drive from the carri
Installing a hard disk drive in the slot load optical bay1.With power off and the workstation open, remove the expansion card support and any cardcabl
NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed toan expansion slot. For example, x16(8) means that the
5.Lift and hold the drive release latch at the green touch point (1) while sliding the slot load carrierinto the bay. When the front of the carrier is
6.Connect the chassis power cable to the hard drive power connector as shown in the followingfigure.TIP: Place excess cabling in the slot load bay.Fig
7.Connect the data cable to the hard drive (1) and to the system board connector (2), as shown inthe following illustration.If the hard disk drive is
8.Connect the chassis power cable to the slot load optical drive power cable.Figure 5-57 Connecting chassis and slot load optical drive power cables9
Removing a hard disk drive from the optical drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the s
6.Lift the drive release latch at the green touch point (1), and then slide the hard drive carrier fromthe chassis as shown in the following figure (2
8.Carefully separate the rails (1), and remove the hard drive (2), as shown in the following figure.Figure 5-62 Removing the rails9.Reinstall all rem
Installing a hard disk drive in the optical drive bayTIP: For optimum performance, install the hard disk drive in the bottom bay; do not install it in
7.Insert the hard drive, as shown in the following figure:a.Slide the hard drive carrier into the optical disk drive bay cage until it reaches the rel
8.Connect the power (1) and data (2) cables to the drive, as shown in the following figure.If the hard disk drive is SAS, attach a SATA-SAS adapter to
Workstation componentsThis section describes workstation components, including front and , and includes these topics:TopicsChassis components on page
7.Gently open the rails (1), as shown in the following figure.Figure 5-67 Installing the drive in the rails8.Lower the drive into the rails (2) as sh
10.Lift and hold the drive release latch at the green touch point (1) while sliding the bracket into theoptical bay (2), as shown in the following fig
Configuring the cablingIf the internal bays are not filled to capacity, the pre-installed blind-mate data cables for the unusedinternal hard drive bay
4.Connect one end of the data cable to the hard drive as shown in the following figure.Figure 5-71 Connecting the data cables to the hard drives5.Con
8.Remove the cables from the retention hook on the expansion card guide/front fan holder (5), asshown in the following figure.Figure 5-72 Removing th
9.Disconnect the front system fan power cable from the system board as shown in the followingfigure.Figure 5-73 Disconnecting the fan cableENWWRemovi
10.Press firmly on the two recessed green touch points on the top of the expansion card guide/frontfan holder (1), as shown in the following figure.Fi
Installing the expansion card guide/front fan holder1.Ensure that the fan holder includes the desired cooling fans (see Installing a second front syst
System fansThis section describes how to remove and install the front and rear system fans.Removing the rear system fan assembly1.Disconnect power fro
6.Use a Torx T-15 driver to remove the four rear system fan assembly Torx screws , and then removethe assembly from the rear of the chassis.Figure 5-7
Chassis componentsThe following image shows a typical workstation configuration. Drive configurations can vary.Figure 1-2 Workstation componentsTable
Installing the rear system fan assembly1.With the power off and the chassis open for access, place the rear system fan assembly in thechassis. Use a T
2.Connect the rear system fan assembly cable to the system board as shown in the following figure.Figure 5-78 Connecting the rear system fan assembly
2.Orient the front system fan so that the fan label points into the expansion card guide/front fanholder.Figure 5-79 Orienting the fan in the fan hol
4.Guide the fan cable under the cable retention clamps as shown in the following figure.Figure 5-81 Routing the fan cable5.Install the expansion card
6.Replace the graphics auxiliary power cables in the retention hook as shown in the followingfigure.Figure 5-82 Replacing the graphics auxiliary powe
7.Clip the graphics auxiliary power connectors into the expansion card guide storage receptacles asshown in the following figure.Figure 5-83 Replacin
8.Connect the front system fan cable(s) to the system board as shown in the following figure. If thereis only one fan, connect its cable to the inner-
Memory fansThis section describes how to remove and install the memory fans.Removing the memory fans1.Disconnect power from the workstation (see Predi
5.Lift the memory fan assembly upward, out of the chassis as shown in the following figure.Figure 5-86 Removing the memory fan assembly156 Chapter 5
Installing the memory fans1.With workstation power off and the chassis open, place the memory fan assembly tabs in thechassis slots (1), as shown in t
Front panel componentsThe following illustration shows the front panel components of a typical workstation configuration. Driveconfigurations can vary
MemoryThis section presents dual inline memory module (DIMM) configuration information and removal/installation procedures.DIMM installation guideline
BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa
Removing a DIMM1.Disconnect power from the workstation (see Predisassembly procedures on page 77).CAUTION: To ensure that DIMMs are not damaged during
Installing a DIMMThis section describes how to install a DIMM in the workstation.Required DIMM installation orderDIMMs must be installed in a specifie
Dual processor configurationThe illustration below shows the DIMM installation order for a dual processor workstation.Figure 5-90 Dual-processor DIMM
5.Push outward on the DIMM socket levers as shown in the following figure.Figure 5-91 Opening DIMM socket leversENWWRemoving and installing component
6.Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in thesocket (1), as shown in the following figure.CAUTION: DIM
Expansion card slot identificationThis section identifies and describes workstation expansion card slots and presents card configurationinformation.Ex
Table 5-6 Expansion card slot description and compatibility(continued)Slot Type MechanicalcompatibilityElectricalcompatibilitySlot power(Maximum)7 PC
Graphics cards greater than 75 watts require the use of an auxiliary power cable adapter.If a graphics card greater than 75 watts is used, HP recommen
Rear panel componentsThe following illustration shows the rear panel of a typical workstation configuration. Driveconfigurations can vary.Figure 1-4
Choosing an expansion card slotWhenever possible, use the following tips to help you select the proper slot for an expansion card:●Insert the primary
PCIe cardThis section describes how to remove and install a PCIe card.Removing a PCIe card1.Disconnect power from the workstation (see Predisassembly
6.Raise the rear retention clamp by lifting the metal bar or the green lever (1), as shown in thefollowing figure. If necessary, disconnect the auxili
Installing a PCIe card1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removing
7.Angle the card into the PCI card guide. Align the PCIe card keyway with the slot key, and thenfirmly seat the card in the slot (1), as shown in the
8.If required by the card, connect the auxiliary power cable to the card, as shown in the followingfigure:a.While pressing on the connector cable rele
PCI cardThis section describes replacing a PCI card.Removing a PCI card1.Disconnect power from the workstation (see Predisassembly procedures on page
Installing a PCI card1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removing t
6.Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown inthe following figure (1).Figure 5-101 Installing
Liquid cooling solutionThe following section describes how to remove and install a processor liquid cooling solution (LCS).NOTE: The LCS is not eligib
Table 1-3 Rear panel components (continued)Item Symbol Description Item Symbol Description6 Side access panel keys 13 Cable lock slot7 Graphics
4.Remove the LCS air duct from the airflow guide.a.Press and hold the LCS air duct tab shown in the following figure (1).Figure 5-103 Removing the LC
6.Grasp the sides of the LCS radiator cover and remove it from the radiator as shown in thefollowing figure.Figure 5-104 Removing the radiator coverE
7.Disconnect the LCS cable harness connections from the system board.a.Disconnect the two cable connectors from the system board (1), as shown in the
8.Remove the cold plate assemblies.a.Loosen the four LCS mounting screws (shown in the following figure) until the screwscompletely disengage from the
b.Gently twist the cold plate (1), and remove it from the retention ring (2), as shown in thefollowing figure.Figure 5-107 Removing the cold plate182
9.Remove the rear system fan assembly, with attached LCS radiator, from the chassis (see Removingthe rear system fan assembly on page 146) as shown in
10.Remove the LCS radiator from the rear system fan assembly.a.Remove the screws that fasten the radiator to the rear system fan mounting plate as sho
Installing a liquid cooling solution1.Disconnect power from the system (Predisassembly procedures on page 77) and remove the sideaccess panel (Removin
7.Set the cold plate retention ring on the CPU heatsink mounting base, and then slightly tighten asingle retention screw (see Installing the CPU heats
8.Insert the LCS assembly into the chassis through the rear system fan opening, from the rear of thechassis as shown in the following figure.Figure 5-
Copyright Information© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not beliable for technical or edit
SpecificationsThis section provides workstation chassis, power supply, and environmental specifications, and includesthese topics:TopicsPhysical chara
9.Install each LCS cold plates.a.If installing a new cold plate, remove the plastic cover from the bottom of each cold plate asshown in the following
d.Rotate the cold plate slightly to position the cold plate tabs under the retention ring tabs (2),as shown in the following figure.TIP: Ensure that t
f.Tighten the four cold plate retention screws (see Installing the CPU heatsink on page 201).Figure 5-115 Tightening the cold plate screws190 Chapter
10.Position the LCS radiator assembly in the chassis.a.Guide the top of the assembly under the chassis lip as shown in the following figure.Figure 5-1
c.Fasten the rear system fan assembly, with attached liquid cooling radiator, to the chassis asshown in the following figure (see Installing the rear
TIP: Position the cable harness so that it does not interfere with the memory fan assembly.a.Connect the rear, and then front LCS cable harness connec
12.Install the LCS radiator cover.a.Align the LCS radiator cover with the radiator as shown in the following figure.Figure 5-119 Installing the radia
13.Install the memory fan assembly.a.Guide the edge of the memory fan assembly under the LCS cooling hoses as shown in thefollowing figure.Figure 5-12
14.Install the LCS air duct.a.Raise the LCS air duct into the workstation airflow guide as shown in the following figure.Figure 5-121 Installing the
c.Ensure that the front and rear mounting tabs are fully seated as shown in the figure below.Figure 5-122 Positioning the LCS air ductFor proper inst
Environmental specificationsThe following table lists the environmental specifications of HP Workstations.Table 1-4 HP Workstation environmental spec
15.Install the airflow guide (see Installing the airflow guide on page 82).16.Install the expansion card support (see Installing the expansion card su
CPU heatsinkThis section describes how to remove and install a CPU heatsink.Removing the CPU heatsink1.Power down the workstation (see Predisassembly
7.Disconnect the CPU heatsink fan cable from the system board (1), as shown in the followingfigure.Figure 5-124 Disconnecting the heatsink fan cable8
Installing the CPU heatsink1.Perform one of the following tasks:●If you are reusing the original heatsink, apply thermal compound to the center of the
5.Connect the CPU heatsink fan connector to the system board.Figure 5-125 Connecting the heatsink fan cable6.Reinstall all removed components and rec
CPUThis section describes how to remove and install a CPU.Removing a CPU1.Disconnect power from the workstation (see Predisassembly procedures on page
Installing a CPUNOTE: HP recommends that you do not swap processors (CPUs) from one system board to another.If installing a second CPU, it must be of
11.Replace the CPU heatsink (see Installing the CPU heatsink on page 201 for installation details.)12.Reinstall all removed components and reconnect a
System boardThis section describes replacing the system board.Removing the system board1.Disconnect power from the workstation (see Predisassembly pro
9.Prepare the chassis for system board removal.a.Move the optical drives out of the chassis far enough to clear the system board (seeRemoving an optic
Power supply descriptionThis workstation offers an 850W power supply and an 1110W power supply to provide power for theworkstation. The power supplies
b.Place the graphics cables in the hard drive bays.Place the CPU, memory power, and rear system fan cables over the chassis edge.TIP: Use the CPU and
10. Slide the system board forward as shown in the following figure (1).Figure 5-127 Removing the system board11.Using the CPU heatsinks as handles,
See the removing and installing sections of this chapter for details on reinstalling componentcables.BatteryThis section describes how to remove and i
5.Rotate the battery enough to get beyond the latch, and then lift it straight up as shown in thefollowing figure.Figure 5-128 Removing the batteryEN
Installing the battery1.Confirm the polarity (positive or negative) of the battery to position it correctly in the batteryholder.2.Place the battery e
6 Diagnostics and troubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these topics
Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have the workstation
Each HP Workstation has two unique serial number labels and a Certificate of Authentication (COA)label as shown in the figure below.Figure 6-1 Wor
Diagnosis guidelinesIf you encounter a problem with the workstation, monitor, or software, the following sections provide alist of general suggestions
Diagnosis during operation●Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that willhelp you diagnose the
Power supply currentsTable 1-6 Maximum current per railVoltage rail 850W maximumcontinuous current1110W maximumcontinuous current+12 V-CPU0 18.0A 18.
●Check cables for loose or improper connections.●After installing a non-plug and play (PnP) expansion board or other option (such as a diskettedrive),
HP troubleshooting resources and toolsThis section provides information on the HP Help and Support Center, E-support, and Helpful Hints fortroubleshoo
Troubleshooting a problemTo help you troubleshoot problems with your system, HP provides the Business Support Center (BSC).The BSC is a portal to an e
At startup●Verify that the workstation and monitor are plugged into a working electrical outlet.●Remove all diskettes, optical disks, and USB drive ke
●Upgrade the BIOS. A new release of the BIOS might have been released that supports newfeatures or fixes your problem.●For more detailed information,
Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and possible solutionsfor a Wi
Table 6-1 Minor problems (continued)Problem Cause Possible SolutionWorkstation powered offautomatically and the PowerLED flashes red 2 times (onceeve
Table 6-1 Minor problems (continued)Problem Cause Possible SolutionLED does not illuminate (see Testing powersupply on page 225), replace the powersu
Table 6-2 Power supply problems (continued)Problem Cause SolutionWorkstation powers off and thePower LED flashes red 2 times(once every second), foll
Solving diskette problemsTable 6-3 Diskette problemsProblem Cause SolutionDiskette drive light stays on. Diskette is damaged.1. Right-click Start, se
Power supply specificationsTable 1-7 Power supply specificationsItem DescriptionPower supply850W Wide Ranging, Active PFC 1110W Wide Ranging, Active
Table 6-3 Diskette problems (continued)Problem Cause SolutionInvalid system disk isdisplayed.A diskette that does not containthe system files needed
Table 6-4 Hard drive problems (continued)Problem Cause SolutionDrive not found (identified). Improper cable connection On workstations with discreet
Solving display problemsTable 6-5 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cabl
Table 6-5 Display problems (continued)Problem Cause SolutionDim characters The brightness and contrastcontrols are not set properly.Adjust the monito
Solving audio problemsTable 6-6 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istur
Table 6-6 Audio problems (continued)Problem Cause SolutionSound occurs intermittently. Processor resources are beingused by other openapplications.Sh
Self-troubleshooting with HP Vision FieldDiagnosticsHewlett-Packard Vision Field Diagnostics is a diagnostic tool that can be used by the end user ort
OverviewThe HP Vision Field Diagnostics utility allows you to view information about the hardware configurationof the workstation and perform hardware
Downloading and accessing HP Vision Field DiagnosticsFollow these steps to download the HP Vision Field Diagnostics utility from the HP Web site to a
Accessing HP Vision Field Diagnostics on the workstationThe following procedures describe how to access the HP Vision Field Diagnostics utilities that
To reach zero power consumption, unplug the workstation from the power outlet or use a power stripwith an on/off switch. For additional information ab
User interfaceThe HP Vision Field Diagnostics application provides six major functions, accessible through Tabs.These functions are:●Survey — Your cur
●Input Devices — Shows user input devices such as all connected mice and keyboards.●Memory — Shows system memory information.●Miscellaneous — List any
Test tabThe Test tab lists all available diagnostics. The lists have been tailored according to your systemconfiguration. Individual test may be selec
4. Choose how you want the test to be executed, either Number of Loops or Total Test Time.When choosing to run the test over a specified number of loo
Status tabThe Status tab shows the overall progress and status of the test scenario as well as the progress andstatus of each test. The color coded st
●The Reason section describes the likely cause of the error.●The Recommended Repair will give a recommended action that should be performed to resolve
Saving and printing information in HP Vision Field DiagnosticsYou can save the information displayed in the HP Vision Field Diagnostics Survey, Histor
Table 6-8 Diagnostic lights and audible codesActivity Possible cause Recommended actionBlue Power LED* on. Nobeeps.Workstation on.N/ABlue Power LED*
Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks fourtimes, once every second,
Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks eighttimes, once every second
Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines toensure adequate ventila
Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionSystem does not power-onand LEDs are not blinking.
Table 6-9 LED color definitions (continued)LED state LED color System statusSolid or flashing Red System has experienced an error. ( See POST errorme
POST error messagesThe Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when theworkstation is powered on.Audible and
Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action164—Memory Size Error Memory configuration is incorrect.1.
Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action213—Incompatible MemoryModulesA memory module in the memor
Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action514—Memory fan notdetectedMemory fan missing, disconnected
Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action918—Front USB NotConnectedFront USB is missing or is notco
Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action1802—Processor NotSupportedThe system board does not suppo
7 Configuring RAID devicesThis chapter describes how to configure SAS and SATA RAID devices, and includes these topics:TopicsMaximum hard drive config
Configuring SATA RAID devicesThis section describes how to use the Intel Matrix Storage Manager option ROM Configuration utility toset up and manage S
●Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or airintakes as shown in the following figure.Figure 1-6 P
Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1.To enter the system BIOS setup, press F10.2.Use the arro
Creating RAID volumesTo create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility.1.To enter the Intel Matrix Storage
Configuring SAS RAID devicesSupported configurationsThe following RAID configurations are supported on this workstation:NOTE: This section does not a
SAS RAID 0 configurationUse the following procedure to configure an Integrated Striped (IS) volume with the BIOS-basedconfiguration utility. The proce
SAS RAID 1 configurationUse the following procedure to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The pro
SAS RAID 1E configurationUse the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS-based configuration util
Deleting RAID volumesUse the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes.1. Start the LSI Corporation Configuration Utility
8 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics
CAUTION: Before pressing the Clear CMOS button, back up the workstation CMOS settings.Pressing the Clear CMOS button resets CMOS values to factory def
Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords
ENERGY STAR QualificationHP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.Environmental Protection Agency (EPA) ENE
WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, disconnectthe power cord from the wall outlet and allow the int
This restores the settings that include boot sequence order and other factory settings. However, itdoes not force hardware rediscovery.4. Choose Resto
A Connector pinsWorkstation PS/2 keyboard Pin Signal123DataUnusedGround456+5 VDCClockUnusedWorkstation PS/2 mouse Pin Signal123DataUnusedGround456+5 V
Workstation serial Pin Signal123Carrier DetectReceive DataTransmit Data456Data Terminal ReadySignal GroundData Set Ready789Request to SendClear to Sen
Headphone cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_LeftAudio_RightGroundAudio line-in cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Sh
SAS driveSegment Pin BackplanereceptaclePlug andcablereceptaclesPrimary signal segment S1 SIGNAL GROUNDS2 TP+ RP+S3 TP- RP-S4 SIGNAL GROUNDS5 RP- TP-S
SAS driveSegment Pin BackplanereceptaclePlug andcablereceptaclesPower segment P1V33cP2V33cP3V33c precharge cP4 GROUNDP5 GROUNDP6 GROUNDP7V5c precharge
DVI-I cablePin Signal Pin Signal1 T.M.D.S DATA 2- 16 HOT PLUG DETECT2 T.M.D.S DATA 2+ 17 T.M.D.S DATA 0-3 T.M.D.S DATA 2/4 SHIELD 18 T.M.D.S DATA 0+4
Display port6 ML_Lane 1(n) 16 GND7 ML_Lane 2(p) 17 AUX CH(n)8 GND 18 Hot Plug Detect9 ML_Lane 2(n) 19 DP_PWR Return10 ML_Lane 3(p) 20 DP_PWRMain power
CPU power cable, P3 Pin Signal Color1GND BLK2GND BLK3GND BLK4GND BLK5 +12VCPU1BLK/WHT6 +12VCPU1BLK/WHT7 +12V/CPU0BLK/WHT8 +12V/CPU0BLK/WHTHDD bay powe
EUP compliance modeThis workstation provides EUP compliance mode capability.When enabled, this feature enables the workstation to shut down to the low
DASH/I-USB2, P26 Pin Signal1 +5V2 +5V3USB8 -4USB7 -CAUTION: Possible equipment damage.The 2x5 connector can be mated to either a wide 2x5option cable
Workstation front system fan 2, P94 Pin Signal1GND2 +12V3TACH14PWM15TACH26PWM2Workstation rear system fans, P8 Pin Signal1GND2 +12V3Tach14PWM15Tach26P
Workstation FDD Pin Signal Pin Signal1Ground 18FLP_DIR#2FLP_LOWDEN# 19Ground3 Key (no pin) 20 FLP_STEP#4FLP_WDO 21Ground5 Key (no pin) 22 FLP_STEP#6Un
B System board designatorsThis appendix describes the system board designators for this workstation.Designator Silk screen ComponentMH1-MH7 N/A Mounti
Designator Silk screen ComponentP26 P26 IUSB2 Internal dual USB headerP27 P27 IUSB1 Internal single USB headerP28 FRNT AUD Front panel audio headerP29
CRoutine CareGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in wa
●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be carefulnot to wipe away lubricants necessary for proper key funct
D Locating HP resourcesThis section provides information on the following HP resources for your workstation:TopicsProduct information on page 286●HP C
Product informationTable D-1 Product informationTopic LocationHP Cool Tools Most HP Microsoft Windows workstations are preloadedwith additional softw
Product supportTable D-2 Product supportTopic LocationAdditional information For online access to technical support information andtools, see http://
About this guideThis guide provides service and maintenance information for the HP Z800 Workstation and includesthese topics:Guide topicsWorkstation o
Hyper-threadingThis workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technologyused to provide process parallelizat
Product documentationTable D-3 Product documentationTopic LocationHP user documentation, whitepapers, and third-partydocumentationFor the latest onli
Product diagnosticsTable D-4 Product diagnosticsTopic LocationDiagnostics tools The HP Vision Field Diagnostics utility can be downloadedfrom the HP
Product updatesTable D-5 Product updatesTopic LocationSoftware, BIOS, and driverupdatesSee http://www.hp.com/go/workstationsupport to verify thatyou
IndexAAppendicesConnector pins 270System board designators 281BBIOSDetermining version 23Updating 24BIOS ROM 31CClearing and resettingCMOS 267Computer
expansion card support 82Front bezel 91Front panel I/O cable 92Hard disk drive 114Installing a second front systemfan 149Memory 158Memory fans 155Opti
2 Setting up the operating systemThis chapter provides setup and update information for the workstation operating system. It includesthese topics:Topi
Setting up the Microsoft operating systemNOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operatingsystem, your system w
Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize
Installing and customizing Red Hat-enabled workstationsLinux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterpris
Determining current BIOSTo determine the current BIOS of the workstation during system power up:1.Wait for F10=setup to appear on the lower right corn
Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1.Go to http://www.hp.com/go/workstationsupport.2
3 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me
Ordering backup softwareIf you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the s
Restoring Windows XP ProfessionalThis section describes how to restore the Windows XP Professional operating system.NOTE: The workstation must have a
iv About this guide ENWW
Creating HP Backup and Recovery (HPBR) mediaNOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation onthe Suppleme
Restoring the operating systemCAUTION: Before you restore the operating system, back up your data.When you run RestorePlus! from media, the process de
Creating restore mediaTHE SUSE Linux Enterprise Desktop preload includes a SUSE ISO icon on the desktop. You can clickthis icon to go to the /iso dire
4 System managementThis section describes the tools and utilities that provide system management for the workstation. Itincludes these topics:TopicsBI
The Computer Setup (F10) UtilityThis section includes these topics:TopicsComputer Setup (F10) functionality on page 32Accessing the Computer Setup (F1
●Specify the Asset Tag or property identification number assigned by the company to thisworkstation.●Enable power-on password prompts during system re
Accessing the Computer Setup (F10) UtilityTo access the Computer Setup (F10) Utility menu:1.Power on or restart the workstation.2. When the display is
The Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) utility menu.NOTE: With new BIO
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Default Setup Provides these options:●Save Current Se
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Storage Options Provides these options:●Removable Med
Table of contents1 Workstation overview ... 1Descr
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionSecurity Setup Password Enables you to set and enable a
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description EmbeddedSecurity DeviceThis option becomes available i
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionTo enable the Embedded Security Device and to access an
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionAdvanced2Power-OnOptionsEnables you to set the followin
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Chipset/MemoryEnable/disable these options:●PCI SERR#
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Slot 1 - PCIe2x8(4)Slot 1 option ROM download (Enable
Workstation managementThis section summarizes capabilities, features, and key components of workstation management,including:Section topicsInitial wor
Initial workstation configuration and deploymentThe workstation includes a preinstalled system software image. After a brief software unbundlingproces
Replicating the setupThis section provides information about replicating the workstation setup.Copying a setup configuration to a single workstationCA
Copying a setup configuration to multiple workstationsCAUTION: A setup configuration is model-specific. If source and target workstations are not thes
Setting up Red Hat Enterprise Linux ... 21Installing with the H
Updating and managing softwareHP provides several tools for managing and updating software on desktops and workstations:●HP Client Manager Software●Sy
HP SoftPaq Download ManagerHP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading softwareupdates for the HP client
System Software ManagerSystem Software Manager (SSM) is a utility available on Windows operating system workstations thatenables you to update system-
ROM FlashHP workstation include a programmable flash ROM. By establishing a setup password in the ComputerSetup (F10) Utility, you can protect the ROM
FailSafe Boot Block ROMThe FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. Forexample, if a power failur
Workstation securityThis section provides information about providing system security through asset tracking, passwordsecurity, hard disk drive lockin
Table 4-2 Security features overviewFeature Purpose How it is establishedRemovable Media Boot Control Prevents booting from removable mediadrivesFro
DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator would beresponsible for configuring
Enabling DriveLockTo enable and set the DriveLock user password:1.Power on or restart the workstation.2. As soon as the workstation is powered on, pre
Password securityThe power-on password prevents unauthorized use of the workstation by requiring entry of a passwordto access applications or data whe
HP SoftPaq Download Manager ... 49System Software Manager ...
Establishing a power-on password using workstation setupEstablishing a power-on password through the Computer Setup (F10) Utility prevents access to t
Entering a setup passwordIf a setup password has been established on the workstation, you will be prompted to enter it each timeyou run the Computer S
Deleting a power-on or setup passwordTo delete a power-on or setup password:1.Power on or restart the workstation.2.Choose from the following:●To dele
Clearing passwordsIf you forget the password, you cannot access the workstation.For instructions about clearing passwords, see Password security on pa
Setting the Side access panel sensor protection levelTo set the Side access panel sensor protection level:1.Power on or restart the workstation.2.As s
Fault notification and recoveryFault notification and recovery features combine innovative hardware and software technology toprevent the loss of crit
Dual-state power buttonWith ACPI enabled, the power button can function as an on/off switch or as a sleep state button. Thisfeature does not completel
5 Replacing componentsThis chapter presents removal and installation procedures for most internal workstation components. Itincludes these topics:Topi
Warnings and cautionsWARNING! Any surface or area of the equipment marked with this symbol indicates thepresence of a hot surface or hot component. I
NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested forreliability and are manufactured to high quality sta
Grounding the work area ... 70Recommended ESD prevention materia
Service considerationsReview the following service considerations before replacing system components.Cautions, warnings and safety precautionsReview t
Preventing ESD equipment damageMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof sensitivity. The
Grounding the work areaTo prevent static damage in the work area:●Cover the work surface with approved static-dissipative material. Use a wrist strap
Tools and software requirementsThe tools necessary for workstation component removal and installation are:●Torx T-15 driver●Flat blade and cross-tip s
Hard drivesHard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.The following guidelines apply to all
Removing and installing componentsNOTE: This workstation supports many optional devices. If you do not find installation instructions foryour device i
Component locationsThe following figure and table describe the system board component layout.Figure 5-1 System board component locationsTable 5-2 Sy
Table 5-2 System board components ID (continued)Item Component Item Component Item Component7 CPU1 fan 20 Internal USB-2/DASH 33 Network/USB8 Front s
Disassembly orderFor convenience, disassembly procedures should be followed in a particular order. Use the followingtable to determine the sequence in
Table 5-3 Workstation component disassembly order (continued)System board on page 206 Battery on page 210 Predisassembly proceduresNOTE: Re
Optical bay filler tray ... 97Removing a filler tray ...
Cable lock (optional)If a cable lock is installed on the workstation, remove it before servicing the workstation.Unlock it and pull it out of the cabl
Side access panelBefore accessing the internal components of the workstation, you must remove the side access panel.This section describes how to remo
Airflow guideThis section describes how to remove and install the chassis airflow guide.Removing the airflow guide1.Disconnect power from the workstat
4.Disengage the airflow guide tabs from the rear chassis slots (1), and then lift the airflow guidefrom the chassis (2), as shown in the following fig
Installing the airflow guide1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Rem
3.Remove the expansion card support by lifting firmly on the handle at the green touch point (1),and then rotating the support upward (2), as shown in
4.Disengage the expansion card support tabs from the rear chassis slots (1), and then lift the supportfrom the chassis (2), as shown in the following
Installing the expansion card supportInsert the expansion card support tabs into the rear chassis slots (1), and then lower the support until itclicks
Right side panelThis section describes how to remove and install the right side panel.Removing the right side panelNOTE: Use this procedure to access
3.Pull out the power supply locking handle marked with the green label (1).Use the handle to pull the power supply out of the chassis (2) as show in t
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