HP 3330 Microtower Spezifikationen

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Inhaltsverzeichnis

Seite 1 - HP Pro 3300 Small Form Factor

Maintenance & Service GuideHP Elite 7500 MicrotowerHP Elite 7300 MicrotowerHP Pro 3300 MicrotowerHP Pro 3305 MicrotowerHP Pro 3300 Small Form Fact

Seite 3 - About This Book

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN1 (1), pullthe fan into the chassis until it clears the chassis lip,

Seite 4

Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 657402-001Fan sink for use in models with AMD processor

Seite 5 - Table of contents

6. Lift the heat sink from the processor and set it on its side to keep from contaminating the workarea with thermal grease.CAUTION: Heat sink retaini

Seite 6

ProcessorModel 7500/7300/3300 uses Intel processors. Model 3305 uses AMD processors.Description Spare part numberIntel Core i7 processors 3770 (3.4 G

Seite 7

Description Spare part numberG860 (3.0 GHz, 3-MB L3 cache, 65W) 665122-001G640 (2.8 GHz, 3-MB L3 cache, 65W) 691935-001G630 (2.7 GHz, 3-MB L3 cache, 6

Seite 8

5. If you are removing an Intel processor, rotate the locking lever to its full open position (1), raiseand rotate the microprocessor retainer to its

Seite 9

6. If you are removing an AMD processor, rotate the locking lever to its full open position (1), andthen carefully lift the processor from the socket

Seite 10

NOTE: After installing a new processor onto the system board, always update the systemROM to ensure that the latest version of the BIOS is being used

Seite 11 - 1 Product Features

Power SupplyDescription Spare part numberPower supply, 300W 656721-001WARNING! Voltage is always present on the system board when the computer is plug

Seite 12 - Microtower Components

5. Remove the four screws that secure the power supply to the rear chassis.6. Inside of the unit, press the power supply release latch on the chassis

Seite 13 - Small Form Factor Components

1 Product FeaturesStandard ConfigurationHP Pro 3300 MT HP Pro 3300 SFFHP Elite 7500/7300 MT NOTE: The drive configuration shown above may be differen

Seite 14 - Software

System BoardDescription Spare part numberSystem board for use in 3300 models with 65W Intel processors (includes thermal material) 656598-001System bo

Seite 15 - Downloading Windows 7 updates

8. Remove the eight screws that secure the system board to the chassis.9. Slide the system board toward the front of the chassis, and then lift it up

Seite 16 - Downloading Windows 8 updates

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

Seite 17

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Seite 18

8 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

Seite 19 - Computer Setup—File

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 104).2. I

Seite 20 - Computer Setup—Storage

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.To install the access panel, reverse the removal pro

Seite 21

Front BezelDescription Spare part numberFront bezel 656835-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 104).2. Rem

Seite 22

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Seite 23 - Computer Setup—Security

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: D

Seite 24

Serviceability FeaturesThe computers include features that make them easy to upgrade and service. A Torx T-15 or flatblade screwdriver is needed for m

Seite 25

If one channel will have more memory than the other, the larger amount should be assigned toChannel A. For example, if you are populating the sockets

Seite 26

5. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).NOTE: A memory module can be installed in only o

Seite 27 - Computer Setup—Power

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Seite 28 - Computer Setup—Advanced

Expansion CardDescription Spare part numberGraphics cards nVidia GeForce GT530 2-GB graphics adapter 659354-001nVidia GeForce GT520 1-GB graphics ada

Seite 29

NOTE: Board appearance and color may vary.NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16expansion slot.I

Seite 30

4. Release the slot cover bracket by removing the screw that secures the bracket, and then liftingthe bracket off the computer.5. Before installing an

Seite 31 - 4 Illustrated parts catalog

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Seite 32

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Seite 33

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Seite 34

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

Seite 35

Small Form Factor Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay 7 USB Scroll Mouse3 Rear I/O inc

Seite 36 - Misc Parts

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-0012 TB, 7200 rpm SATA hard drive 616608-0011.5 TB, 7200 rpm S

Seite 37 - Misc Boards

Removing DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary S

Seite 38

5. If removing an optical drive, disconnect the cables from the rear of the drive.6. Remove the Torx screw from the cage.7. Return the drive to its no

Seite 39

8. Push the optical drive from behind, and then remove it from the front of the computer.Removing the Hard DriveNOTE: Before you remove the old hard d

Seite 40

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.6. With the release latch pulled out, lift the re

Seite 41

7. Disconnect the cables from the rear of the hard drive.8. Remove the hard drive from the computer.Drives 125

Seite 42

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.To replace the hard drive, reverse the removal procedures.12

Seite 43 - Computer major components

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

Seite 44

5. Disconnect the power switch cable from the front USB assembly cable.6. From the outside, front of the computer, press the tab on the right side of

Seite 45

Front USB AssemblyDescription Spare part numberFront I/O and card reader (6-in-1) 656983-001The front USB assembly is secured to the front of the chas

Seite 46

2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa

Seite 47

5. Remove the cables from the clip on the base pan of the computer.6. From the front of the computer, remove the screw that secures the assembly to th

Seite 48

7. Push the left side of the assembly down slightly (1), and then push the assembly into thecomputer (2).8. Remove the assembly from the computer.To i

Seite 49

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

Seite 50 - SATA Hard Drive Cables

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.To insta

Seite 51 - Hard Drive Capacities

Fan SinkDescription Spare part numberFan sink 657402-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

Seite 52 - Preparation

4. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

Seite 53

ProcessorDescription Spare part numberIntel Core i7 processors 2600S (2.7 GHz, 8-MB L3 cache, 65W) 638419-001Intel Core i5 processors 2500S (2.7 GHz

Seite 54 - Grounding the Work Area

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

Seite 55 - Operating Guidelines

NOTE: After installing a new processor onto the system board, always update the system ROM toensure that the latest version of the BIOS is being used

Seite 56 - Routine Care

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.6. On the inside of the computer, press the tab a

Seite 57 - Service Considerations

Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking

Seite 58 - Hard Drives

System BoardDescription Spare part numberSystem board for use in models with 65W processors (includes thermal material) 656598-001System board for use

Seite 59 - Lithium Coin Cell Battery

9. Remove the six screws that secure the system board to the chassis.10. Slide the system board away from the rear of the computer to disengage the po

Seite 60 - Microtower (MT) Chassis

CAUTION: Before reinstalling the heat sink you must clean the top of the processor and the bottomof the heat sink with an alcohol pad supplied in the

Seite 61

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Seite 62

A Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USBdevices, hard drive,

Seite 63

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 145 in this guide.To assist you in r

Seite 64

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Seite 65

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Seite 66

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b

Seite 67

Table A-1 Solving General Problems (continued)Poor performance.Cause SolutionVirus resident on the hard drive. Run virus protection program.Too many

Seite 68

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTILTHE PROCESS IS COMPLETE. Turning off the computer during the activa

Seite 69 - Removing Memory Modules

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Seite 70

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table A-2 Solving Power ProblemsPower supply s

Seite 71 - Expansion Cards

Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beepsfour times. (Beeps stop after fifth iterati

Seite 72 - 3MiniPCI slot

Solving Hard Drive ProblemsTable A-3 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Seite 73 - Expansion Cards 63

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from the hard drive but the harddrive may have been damaged.1. Perfor

Seite 74

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. 1. Use the task manager to close programs that do notr

Seite 75

Solving Media Card Reader ProblemsTable A-4 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Win

Seite 76

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se

Seite 77

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Seite 78

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Seite 79

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Seite 80

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

Seite 81

“Out of Range” displays on screen.Cause SolutionVideo resolution and refresh rate are set higher than whatthe monitor supports.Restart the computer an

Seite 82 - Installing Additional Drives

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable tocenter the picture on the screen

Seite 83 - Drives 73

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Seite 84 - Removing an Optical Drive

Table A-6 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionSome applications can select which aud

Seite 85 - Drives 75

Table A-6 Solving Audio Problems (continued)There is no sound or sound volume is too low.Cause SolutionSome applications can select which audio outpu

Seite 86

Table A-7 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al

Seite 87 - Removing a Hard Drive

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Seite 88

Table A-9 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the back

Seite 89 - Drives 79

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Seite 90

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Seite 91 - Drives 81

Computer will not start.Cause SolutionWrong memory modules were used in the upgrade ormemory modules were installed in the wrong location.1. Review th

Seite 92

Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps tentimes. (Beeps stop after fifth iteration

Seite 93 - Drives 83

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Seite 94 - Description Spare part number

Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an

Seite 95

Table A-11 Solving Network Problems (continued)Network controller stops working without apparent cause.Cause SolutionThe cable is not securely connec

Seite 96

Table A-12 Solving Memory ProblemsSystem will not boot or does not function properly after installing additional memory modules.Cause SolutionA memor

Seite 97 - Power Switch/LED Assembly

Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Table A-13 Solving Proce

Seite 98

Table A-14 Solving CD-ROM and DVD Problems (continued)System will not boot from CD-ROM or DVD drive.Cause SolutionNetwork Boot is enabled in Computer

Seite 99 - System Fan

Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. Turn off the computer and insert a thin metal rod into

Seite 100

Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.Table A-15 So

Seite 101 - Fan Sink Assembly

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Seite 102

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Seite 103 - Processor

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Seite 104

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Seite 105

Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv

Seite 106

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Seite 107 - Processor 97

B HP PC Hardware DiagnosticsUse the UEFI-based hardware diagnostic solution that HP includes on all products to diagnosehardware issues. You can use t

Seite 108 - Power Supply

How to access and run HP PC Hardware DiagnosticsYou can run the diagnostics from one of three places, depending on your preference and the healthof th

Seite 109

Downloading HP PC Hardware Diagnostics to a USBdevice1. Go to http://www.hp.com.2. Click the Support & Drivers link.3. Select the Drivers & So

Seite 110 - System Board

C Backup and RecoveryRestoring and recovering in Windows 7To protect from loss or damage, back up your personal data files. Refer to the operating sys

Seite 111

System Recovery completely erases and reformats the hard disk drive, deleting all data files that youhave created, and then reinstalls the operating s

Seite 112

© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Seite 113

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Seite 114 - Preparation for Disassembly

8. System Recovery begins. After System Recovery is complete, click Finish to restart thecomputer.9. When Windows has loaded, shut down the computer,

Seite 115 - Access Panel

●If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system toreject defective discs. You will be prompted to

Seite 116

Using recovery mediaCAUTION: System Recovery deletes all data and programs you have created or installed. Back upany important data to a CD or DVD or

Seite 117 - Front Bezel

Backup and recovery in Windows 8To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entir

Seite 118 - DDR3-SDRAM DIMMs

Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recove

Seite 119 - Populating DIMM Sockets

Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesthat you have created and any

Seite 120 - Removing DIMMs

D Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Seite 121

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Seite 122

E POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Seite 123 - Expansion Card

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Seite 124 - PCI PCI expansion slot

Table 3-3 Computer Setup—Storage (continued)Storage Options eSATA PortAllows you to set a SATA port as an eSATA port for use with an external drive.

Seite 125

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Seite 126

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Seite 127

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Seite 128 - Cable Management

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Seite 129 - Cable Connections

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Seite 130 - Drive Positions

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Seite 131 - Removing Drives

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Seite 132

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Seite 133 - Removing the Hard Drive

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Seite 134

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Seite 135 - Drives 125

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Seite 136

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

Seite 137 - Power Switch

F Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Seite 138

Resetting the Password Jumper – Models 3300/3305To disable the power-on or setup password features, or to clear the power-on or setup passwords,comple

Seite 139 - Front USB Assembly

Resetting the Password Jumper – Model 7300/7500To disable the power-on or setup password features, or to clear the power-on or setup passwords,complet

Seite 140

Clearing and Resetting the CMOS – Models 3300/3305The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

Seite 141 - Front USB Assembly 131

Clearing and Resetting the CMOS – Model 7300/7500The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

Seite 142 - Fan Assembly

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l

Seite 143 - Fan Assembly 133

Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the

Seite 144 - Fan Sink

IndexAaccess panelMT spare part number 51removal and replacement 51SFF removal andreplacement 105SFF spare part number 105access panel, locked 148acce

Seite 145

front fanSFF removal andreplacement 132front I/O and card reader assemblySFF spare part number 129spare part number 36, 39Front I/O and USB assemblyMT

Seite 146

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Seite 147

CD-ROM or DVD 176flash drive 179front panel 180general 147hard drive 153hardware installation 169Internet access 180keyboard 167Media Card Reader 156m

Seite 148

tools, servicing 47Torx T15 screwdriver 47Vventilation, proper 45WWake-on-LAN feature 171Windows 8 operating systemDVD 195Index 221

Seite 149

Table 3-4 Computer Setup—Security (continued)Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.Network Boot Enables

Seite 150

Table 3-4 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p

Seite 151

Table 3-4 Computer Setup—Security (continued)DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this f

Seite 152

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Seite 153

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Seite 154 - Safety and Comfort

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you

Seite 155 - Helpful Hints

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Seite 156

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

Seite 157 - Solving General Problems

4 Illustrated parts catalogThis chapter provides spare part information for all chassis.Microtower (MT) Chassis Spare PartsComputer Major ComponentsMi

Seite 158

Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use on 3300/3305 models 657109-001 For use on 7500/7300 models (n

Seite 159 - Solving General Problems 149

Item Description Spare part number ●3330 (3.0-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687941-001 ●2500S (2.7-GHz, 6-MB L3 cache, 65W) 638

Seite 160

Item Description Spare part number ●X2 560, dual core, 1-MB cache, 3.3 GHz, C3 657100-001 ●X2 550, dual core, 1-MB cache, 3.1 GHz, C3 614518-001 Athl

Seite 161 - Solving Power Problems

CablesItem Description Spare part number(1) Power switch/LED assembly 657105-001(2) SATA cable, 165 mm 657102-001 Adapter, DVI to VGA, HF 657401-001

Seite 162

Misc PartsItem Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) For use in models with I

Seite 163 - Solving Hard Drive Problems

DrivesDescription Spare part numberHard drive 3-TB, 7200-rpm 696961-0013-TB, 5400-rpm 668149-0012-TB, 7200-rpm 616608-0012-TB, 5400-rpm 613210-0011.5

Seite 164

Description Spare part numbernVidia GeForce GT530 2-GB graphics adapter, full height 657106-001nVidia GeForce GT545 3-GB graphics adapter, full height

Seite 165

Spare partnumberDescription617837-001 AMD Phenom II X6 1035T processor, quad core, 2-MB L2 cache, 2.6 GHz, C3617838-001 AMD Phenom II X6 1055T process

Seite 166

iv About This Book

Seite 167

Spare partnumberDescription655970-001 Intel Core i3 2105 processor (3.1-GHz, 3-MB L3 cache, 65W)655971-001 Intel Pentium Dual-Core, G620 (2.6-GHz, 3-M

Seite 168 - Solving Display Problems

Spare partnumberDescription661842-001 256-GB solid-state drive665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)665121-001 Intel Co

Seite 169 - Solving Display Problems 159

Spare partnumberDescription701396-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter701397-001 Antenna, for use with 1x1 WLAN modules701398-001 Atheros AR

Seite 170

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 65683

Seite 171 - Solving Display Problems 161

Item Description Spare part number For use in Brazil 665223-001 Memory modules (PC3-10600, 1333-MHz; not illustrated) 4-GB 585157-001 2-GB 635803-

Seite 172

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-001Misc PartsSmall Form Factor (SFF) Cha

Seite 173 - Solving Audio Problems

Item Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 657402-001(3) Front I/O and card read

Seite 174

DrivesDescription Spare part numberHard drive 2-TB, 7200-rpm 616608-0011.5-TB, 7200-rpm 613209-0011-TB, 7200-rpm 621418-001750-GB, 7200-rpm 632938-00

Seite 175 - Solving Printer Problems

Spare partnumberDescription609252-001 USB webcam613209-001 1.5-TB hard drive616608-001 2-TB hard drive621418-001 1-TB hard drive621420-001 320-GB, 720

Seite 176

Spare partnumberDescription656835-001 Front bezel656983-001 Front I/O and card reader (6-in-1)656984-001 Power switch/LED assembly657111-001 Intel Cor

Seite 177

Table of contents1 Product Features ...

Seite 178

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Seite 179

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Seite 180

6 Routine Care, and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecautio

Seite 181 - Solving Network Problems

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Seite 182

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Seite 183 - Solving Network Problems 173

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

Seite 184 - Solving Memory Problems

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

Seite 185 - Solving Memory Problems 175

●If you remove a key, use a specially designed key puller to prevent damage to the keys. Thistool is available through many electronic supply outlets.

Seite 186 - Solving Processor Problems

●Diagnostics software●HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-resistant bits (Smart Cover FailSafe Key,

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Lithium Coin Cell BatteryThe battery that comes with the computer provides power to the real-time clock and has a minimumlifetime of about three years

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Misc Parts ... 26Drives ...

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7 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

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Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 50).2. Us

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3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna

Seite 192 - Solving Software Problems

Front BezelDescription Spare part numberFront bezel for use on 3300/3305 models 657109-001Front bezel for use on 7300/7500 models 657112-0011. Prepare

Seite 193 - Solving Software Problems 183

5. Rotate the right side of the bezel off the chassis followed by the left side.NOTE: The appearance of the front bezel may vary.To reinstall the fron

Seite 194 - Contacting Customer Support

MemoryNOTE: HP Elite 7500 models use PC3-12800 memory. HP Elite 7300 and HP Pro 3300/3305models use PC3-10800 memory.Description Spare part numberPC3-

Seite 195 - B HP PC Hardware Diagnostics

In addition, the computer supports:●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies●single-sided and double-sided DIMMs●DIMMs constructed wit

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Populating DIMM SocketsPopulate the DIMM sockets in the following order:– Model 3305: DIMM1, DIMM3, DIMM2, DIMM4– Model 3300, 7300, 7500: DIMM1, DIMM2

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Item Description Socket Color Insertion Order1 XMM1 socket, Channel A(populate first)Black 12 XMM2 socket, Channel B Blue 33 XMM3 socket, Channel A Bl

Seite 198 - C Backup and Recovery

should be balanced so that the largest amount of memory is spread between the two channels.If one channel will have more memory than the other, the la

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7 Removal and Replacement Procedures Microtower (MT) Chassis ... 50Preparation for Disassembly

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4. Open both latches of the memory module socket.5. Remove the memory module from the socket.NOTE: A memory module can be installed in only one way. M

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To install a memory module, reverse the removal procedures.Expansion CardsDescription Spare part numberGraphics cards for use in models without Window

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Item Description1 PCI Express x1 expansion slots (3)2 PCI Express x16 expansion slot3MiniPCI slotNOTE: You can install a PCI Express x1, x4, x8, or x1

Seite 203 - Backing up your information

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

Seite 204 - Performing a system recovery

5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

Seite 205 - Using f11 recovery tools

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Seite 206 - D Power Cord Set Requirements

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

Seite 207 - Country-Specific Requirements

9. To install an expansion card, locate where the card will be seated inside the computer.10. Connect external cables to the installed card, if needed

Seite 208 - E POST Error Messages

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

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Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

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Removing the Hard Drive ... 123Power Switch ...

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DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models 6170

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Drive PositionsNOTE: Front bezel appearance may vary.1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch external drive bay for media

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Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

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System Board Connector System Board Label ColorSATA1 SATA1 dark blueSATA2 SATA2 whiteSATA3 SATA3 light blueSATA4 SATA4 orangeMedia Card Reader F_USB1

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Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

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5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.6. Push the optical drive slightly

Seite 217 - Audible Codes

7. Disconnect the power cable and data cable from the rear of the optical drive.8. Slide the drive out of the computer.To install an optical drive, re

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Removing a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive sothat you can transfer the data

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3. Locate hard disk drive in the computer.4. Remove the two screws that secure the hard drive cage to the computer.78 Chapter 7 Removal and Replacem

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5. Press the latch at the side of the hard drive cage to release it.6. Lift the cage partially out of the computer.Drives 79

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System Restore ... 188System Recovery ...

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7. Disconnect the cables from the of the hard drive.80 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

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8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from

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9. Slide the hard drive out of the cage.To install a hard drive, reverse the removal procedures.When installing a hard drive, align the screw holes on

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Drives 83

Seite 226 - G Specifications

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly for use on 3300/3305 models 657110-001Front I/O and US

Seite 227 - SFF Specifications

6. Remove the screw (1) that secures the housing to the chassis, and then slide the housing up (2).7. Rotate the top of the assembly outward (1), and

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Note that dual cables connect to some system board connectors as shown in the following image.86 Chapter 7 Removal and Replacement Procedures Microt

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Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis

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8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

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System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 50).2. Remove the ac

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