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Maintenance and Service
Guide
HP Pavilion Widescreen
Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen
Notebook PC X1000
Document Part Number: 325388-002
October 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
325388-002.book Page i Friday, October 24, 2003 9:21 AM
Seitenansicht 0
1 2 3 4 5 6 ... 185 186

Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion WidescreenNotebook zt3000HP Compaq Business Notebook nx7000Compaq Presario WidescreenNotebook PC X1000Documen

Seite 2

Product DescriptionMaintenance and Service Guide 1–5V P 150 W5 40 W Cb 25 HAsia Pacific DR259A UUFV P 140 W5 80 Y Cb 51 PLatin America DR205A ABMV P 1

Seite 3 - Contents

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory expansion board to the socke

Seite 4

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Seite 5 - C Screw Listing

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the two antenna cables from the terminals on the Mini PCI communicat

Seite 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 RTC Battery✎The RTC battery and RTC battery cover are included in the Miscella

Seite 7 - 1.1 Models

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

Seite 8

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.9 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

Seite 9

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front facing you.5. Open the notebook.

Seite 10 - (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Lift the rear edge of the keyboard, swing it up and forward 1, and rest it on t

Seite 11 - Table 1-3

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover✎The switch cover is included in the Miscellaneous Plastics Kits,

Seite 12

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.11 Speaker Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Seite 13

1–6 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nx7000 ModelsAll HP Compaq nx7000 models feature: TouchPad pointing device 8-

Seite 14

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Lift the left side of the speaker cover shield and swing it up and slightly to

Seite 15

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.12 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboa

Seite 16

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Seite 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎Carefully clean any thermal grease residue from the heat sink 1 and processor sur

Seite 18 - Compaq Presario X1000 Models

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Seite 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–252. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn c

Seite 20

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Seite 21

Removal and Replacement ProceduresMaintenance and Service Guide 5–274. Remove the PM2.5×15.0 screw 1 that secures the display cable to the base enclos

Seite 22

5–28 Maintenance and Service GuideRemoval and Replacement Procedures6. Close the notebook and turn the notebook upside down, with the rear panel facin

Seite 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–298. Turn the notebook right-side up with the front facing you.9. Open the display t

Seite 24

Product DescriptionMaintenance and Service Guide 1–7C P 160 W5 60 W Cb 51 PAsia PacificBrazilFrench CanadaDM945A UUF andDL855A UUFDL855A AC4DL855A ABC

Seite 25

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Top Cover✎When replacing the top cover, determine if a Bluetooth board is ins

Seite 26

Removal and Replacement ProceduresMaintenance and Service Guide 5–315. Remove the following screws:❏ Three PM2.5×9.5 screws 1 along the front edge of

Seite 27 - 1.2 Features

5–32 Maintenance and Service GuideRemoval and Replacement Procedures6. Turn the notebook right-side up with the rear panel facing you.7. Release the Z

Seite 28 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–339. If connected, disconnect the Bluetooth board cable 1 from the system board.10.

Seite 29 - 1.3 Clearing a Password

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. Position the notebook so the front faces forward.12. Remove the following scre

Seite 30 - 1.4 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–3513. Lift the back edge of the top cover 1 and swing it forward to disengage it fro

Seite 31 - 1.5 External Components

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Bluetooth Board1. Prepare the notebook for disassembly (Section 5.3) and remo

Seite 32 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Disconnect the Bluetooth board cable 1 from the Bluetooth board.✎The Bluetooth

Seite 33 - Table 1-6

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.18 SD Card Slot Board and Cable1. Prepare the notebook for disassembly (Section

Seite 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–392. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

Seite 35 - Keyboard Components

1–8 Maintenance and Service GuideProduct DescriptionC P 150 Y5 40 W Ci 51 PBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIsraelItalyThe

Seite 36 - Table 1-7

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.19 VGA Board and Shield1. Prepare the notebook for disassembly (Section 5.3) and

Seite 37 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield

Seite 38

5–42 Maintenance and Service GuideRemoval and Replacement Procedures6. The VGA shield thermal pad 1 and VGA board thermal pad 2 assist in cooling the

Seite 39 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–43❏ Speaker cover (Section 5.11)❏ Display assembly (Section 5.15)❏ Top cover (Sectio

Seite 40

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.21 System Board✎When replacing the system board, ensure that the following compo

Seite 41 - 1.6 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

Seite 42 - Troubleshooting

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the right side of the system board approximately1 inch 1. If necessary, fl

Seite 43 - Using Computer Setup

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Seite 44 - Selecting from the File Menu

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet

Seite 45 - Security Menu

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide UXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Seite 46 - Advanced Menu

Product DescriptionMaintenance and Service Guide 1–9C P 150 W5 60 W Cb 25 PPeople’s Republicof ChinaDS302P AB2 Taiwan DR746P AB0C P 150 W5 40 W Cb 51

Seite 47

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Seite 48 - Flowchart Description

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Seite 49

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives80-GB 60-GB (5400- rpm)60-GB (4200- rpm)40-GBUser capacity per drive180-GB 60-GB 40

Seite 50

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeight .304 kg 0.67 lbPower supplyRated input voltageRated input currentRat

Seite 51

6–8 Maintenance and Service GuideSpecificationsTable 6-824X DVD/CD-RW DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD

Seite 52

SpecificationsMaintenance and Service Guide 6–9Table 6-924X CD-RW DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA

Seite 53

6–10 Maintenance and Service GuideSpecificationsTable 6-108X DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

Seite 54

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

Seite 55

6–12 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(defaul

Seite 56 - (if applicable)

SpecificationsMaintenance and Service Guide 6–13Table 6-13System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

Seite 57

1–10 Maintenance and Service GuideProduct DescriptionC P 140 W5 60 W Cb 51 HSweden DJ200S AK8C P 140 W5 60 W Cb 25 HAsia PacificAustralia/New ZealandH

Seite 58

6–14 Maintenance and Service GuideSpecificationsTable 6-14System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA co

Seite 59 - System Restore

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

Seite 60

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Seite 61 - DVD-ROM Drive

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

Seite 62

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Seite 63

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 64

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-OutPin Signal Pin Signal1 Audio out 2 Ground21Table A-7MicrophonePin Sig

Seite 65

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto Linefeed2 Data Bit 0 15 Error3 Data B

Seite 66

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Seite 67

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Seite 68 - Illustrated Parts Catalog

Product DescriptionMaintenance and Service Guide 1–11C P 140 W5 40 W Ci 25 PBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIsraelDG704A U

Seite 69 - Major Components

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Seite 70 - Table 3-1

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Seite 71

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.5 Screw LocationsTable C-1Phillips PM2.5×9.5 ScrewColor Qty. Length ThreadHead WidthBla

Seite 72

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×9.5 Screw (Continued)Color Qty. Length ThreadH

Seite 73

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 74

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Seite 75

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.5 Screw LocationsTable C-3Phillips PM2.5×3.5 ScrewColor Qty. Length ThreadHead WidthSil

Seite 76

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 77 - Kit Components

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 78 - Item Description

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 79 - Components

1–12 Maintenance and Service GuideProduct DescriptionC P 140 W5 40 C Cb 25 PAsia Pacific DR850P UUF Korea DM937A AB1C P 140 W5 30 D Cb 25 HHong Kong D

Seite 80

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Seite 81 - 3.6 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 82 - 3.7 Miscellaneous

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Seite 83 - (Continued)

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 84 - Preliminaries

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationsTable C-5Phillips PM2.5×15.0 ScrewColor Qty. Length ThreadHead Width

Seite 85 - 4.2 Service Considerations

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Seite 86 - Removable Drives

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Seite 87 - Precautions

Screw ListingMaintenance and Service Guide C–17Phillips PM2.5×3.0 Screw LocationTable C-6Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 88 - 4.6 Workstation Precautions

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Seite 89 - 4.7 Grounding Equipment and

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×9.0 Spring-Loaded Screw LocationsTable C-8Phillips PM2.0×9.0 Spring-Loaded ScrewColor Qt

Seite 90 - Event 10% 40% 55%

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Compaq Presario X1000 ModelsAll Compaq Presario X1000 models feature: TouchPad pointing

Seite 91 - Procedures

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-9Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Seite 92 - 5.1 Serial Number

Maintenance and Service Guide Index–1Index1394 connector, location 1–29802.11b wireless LAN, spare part numbers 3–9, 5–11AAC adapterspare part number

Seite 93 - Disassembly Sequence Chart

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4connector pin assignmentsaudio line

Seite 94 - Disassembly

IndexMaintenance and Service Guide Index–3Ggrounding equipment and methods 4–6Hhard driveOS loading problems 2–17removal 5–6spare part numbers 3–9, 3–

Seite 95 - Removing the Battery Pack

Index–4 Maintenance and Service GuideIndexMini PCI compartment coverillustrated 3–13location 1–35removal 5–11Miscellaneous Cable Kitcomponents 3–5, 3–

Seite 96 - Removing the Hard Drive

IndexMaintenance and Service Guide Index–5power, troubleshooting 2–9processorremoval 5–24spare part numbers 3–7, 5–24Rrear panel components 1–28remova

Seite 97

Index–6 Maintenance and Service GuideIndexsystem boardremoval 5–44spare part number 3–7, 5–44Tthermal padreplacement 5–22spare part number 3–7, 5–22to

Seite 98 - 5.4 Notebook Feet

1–14 Maintenance and Service GuideProduct DescriptionX1070 P 160 Y5 60 D Cb 25 HPeople’s Republicof ChinaDQ976A AB2X1074 P 160 Y5 60 D Ci 51 HHong Kon

Seite 99 - 5.5 Memory Expansion Board

© 2003 Hewlett-Packard Development Company, L.P.Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel®, Pentium®, and

Seite 100

Product DescriptionMaintenance and Service Guide 1–15X1085 P 150 Y5 80 W Cb 51 HHong Kong DR281A AB5X1056 P 150 Y5 60 Y Cb 25 HPeople’s Republicof Chi

Seite 101

1–16 Maintenance and Service GuideProduct DescriptionX1079 P 150 W5 60 W Cb 51 HTaiwan DR275A AB0X1044 P 150 W5 60 W Cb 51 HKorea DN605A AB1X1032 P 15

Seite 102

Product DescriptionMaintenance and Service Guide 1–17X1022 P 140 Y5 60 W Cb 25 HAsia Pacific DN583A UUFX1065 P 140 Y5 60 W Ci 25 HAsia Pacific DN626A

Seite 103 - 5.7 RTC Battery

1–18 Maintenance and Service GuideProduct DescriptionX1057 P 140 W5 60 W Cb 25 HKorea DN618A AB1X1053 P 140 W5 60 W Cb 25 HPeople’s Republicof ChinaDN

Seite 104 - 5.8 Optical Drive

Product DescriptionMaintenance and Service Guide 1–19X1105 P 140 W5 40 W Cb 25 HUnited Kingdom DP771E ABUX1077 P 140 W5 40 W Cb 25 HTaiwan DR273A AB0X

Seite 105 - 5.9 Keyboard

1–20 Maintenance and Service GuideProduct DescriptionX1038 P 130 W5 60 W Cb 51 HThailand DN599A AKLX1010 P 130 W5 60 W Cb 51 HUnited States DK571A ABA

Seite 106 - 5. Open the notebook

Product DescriptionMaintenance and Service Guide 1–21X1034 P 130 W5 40 D Cb 25 HTaiwan DN595A AB0X1033 P 130 W5 40 D Cb 25 HAsia Pacific DN594A UUF Th

Seite 107

1–22 Maintenance and Service GuideProduct Description1.2 Features Mobile Intel Pentium 4 Processor-M 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processors wi

Seite 108 - 5.10 Switch Cover

Product DescriptionMaintenance and Service Guide 1–23 JBL Pro speakers (HP Compaq nx7000 and Compaq Presario X1000 models only) Support for the foll

Seite 109 - 5.11 Speaker Cover

1–24 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Seite 110 - Removing the Speaker Cover

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Seite 111 - 5.12 Fan

Product DescriptionMaintenance and Service Guide 1–251.4 Power ManagementThe notebook comes with power management features that extend battery operati

Seite 112 - 5.13 Heat Sink

1–26 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and left-side of the notebook are sho

Seite 113

Product DescriptionMaintenance and Service Guide 1–27Table 1-5Front and Left-Side ComponentsItem Component Function1 PC Card slot Supports an optional

Seite 114 - 5.14 Processor

1–28 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and right-side components are shown in the following illustration and des

Seite 115 - Removing the Processor

Product DescriptionMaintenance and Service Guide 1–293 Security cable slot Attaches an optional security cable to the notebook.✎The purpose of securit

Seite 116 - 5.15 Display Assembly

1–30 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown in the following illustration and described in Table 1

Seite 117

Product DescriptionMaintenance and Service Guide 1–31Table 1-7Keyboard ComponentsItem Component Function1 F1 through F12 function keysPerform system a

Seite 118 - Removing the Display Screws

1–32 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown in the following illustration and described in Table 1-8.To

Seite 119 - Removing the Display Assembly

Product DescriptionMaintenance and Service Guide 1–333 Caps lock light On: Caps lock is on.4 Num lock light On: Num lock or the internal keypad is on.

Seite 120 - 5.16 Top Cover

1–34 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in the following illustration and

Seite 121 - Removing the Top Cover Screws

iv Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 122 - Antenna Cables

Product DescriptionMaintenance and Service Guide 1–353 Docking connector Connects the notebook to an optional port replicator.4 Mini PCI compartment C

Seite 123 - Speaker Cables

1–36 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Seite 124

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 125 - 14. Remove the top cover 2

2–2 Maintenance and Service GuideTroubleshooting Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows

Seite 126 - 5.17 Bluetooth Board

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

Seite 127 - Removing the Bluetooth Board

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

Seite 128

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Seite 129

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

Seite 130 - 5.19 VGA Board and Shield

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 Ini

Seite 131

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Seite 132 - 5.20 Modem and Cable

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Seite 133 - ❏ Top cover (Section 5.16)

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.2—No Power, Part 11. Reseat the power cables in the port replicator and at the AC outlet.2

Seite 134 - 5.21 System Board

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2,No Power, Part 1.Visually check fordebris i

Seite 135

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3,No Power, Part 2.Reseat AC adapterin notebo

Seite 136 - Removing the System Board

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4,No Power, Part 3.Reseat loosecomponents a

Seite 137 - Specifications

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.6—No Video, Part 1ANStand-aloneor port replicator?No video.Replace the following one at a

Seite 138

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneAdjust externalmonit

Seite 139 - Table 6-2

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in port replicator and

Seite 140 - Table 6-3

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10,No O

Seite 141 - Table 6-4

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.DoneOS notlo

Seite 142 - Hard Drives

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loadingfrom Hard D

Seite 143 - Table 6-7

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion Widescreen Notebook zt3000,HP Compaq Business Notebook nx7000, andCompaq Presario

Seite 144 - 24X DVD/CD-RW Drive

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

Seite 145 - 24X CD-RW Drive

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

Seite 146 - 8X DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.14—No Audio, Part 1No audio.NNotebook inport replicator(if applicable)?Internalaudio?Audi

Seite 147 - 24X CD-ROM Drive

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers.A

Seite 148 - System DMA

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.16—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 149 - System Interrupts

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 150 - System I/O Addresses

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.18—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 151

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.19—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Seite 152

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 153 - Connector Pin Assignments

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components325388-002.book Page 2 Friday, Octob

Seite 154

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 through 1-4. Table 1-1HP Pavilion zt3000, HP Com

Seite 155 - External Monitor

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

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3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 4 Friday, October 24, 2003 9:21 AM

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Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

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3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 6 Friday, October 24, 2003 9:21 AM

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Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number8

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3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components325388-002.book Page 8 Friday, October 24, 2003 9:21 AM

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Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

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3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components325388-002.bo

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Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 350130-001(contains parts w

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3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

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Product DescriptionMaintenance and Service Guide 1–3 Table 1-1HP Pavilion zt3000, HP Compaq nx7000,and Compaq Presario X1000Model Naming Convention (C

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Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 Miscellaneous Doors/Covers Kit ComponentsMiscellaneous Doors/Covers Kit ComponentsTable

Seite 167 - Phillips PM2.5×5.0 Screw

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage DevicesMass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number

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Illustrated Parts CatalogMaintenance and Service Guide 3–153.7 MiscellaneousTable 3-6Miscellaneous (not illustrated)Spare Part InformationDescriptionS

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3–16 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use with HP Compaq nx7000 and Compaq Presario X1000 notebooksAustraliaDenmar

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Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

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4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

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4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

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4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

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1–4 Maintenance and Service GuideProduct DescriptionV P 160 Y5 60 W Ci 51 PKorea DR247A AB1V P 160 Y5 40 W Cb 25 HAsia Pacific DR254A UUF Taiwan DR256

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Metal tote boxes Electrostatic voltage levels and protective materialsTable 4

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Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 50 Phillips scre

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5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

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Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

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5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

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Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold 1 the battery release latch to the right. The front edge of the b

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5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Turn the notebook upside down,

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Removal and Replacement ProceduresMaintenance and Service Guide 5–7ÄCAUTION: The hard drive cover should be removed only if it is damaged and must be

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5–8 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads, and are include

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Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Memory Expansion Board1. Prepare the notebook for disassembly (Section 5.3).2.

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