OMEN by HP Laptop PCMaintenance and Service Guide
Service door ... 2
HP Recovery mediacreating 75recovery 78HP Recovery partitionrecovery 78removing 80Iintegrated numeric keypad, identifying 12internal microphones, iden
USB ash drive 78using HP Recovery media 76recovery mediacreating 75creating using HP Recovery Manager 76recovery partitionremoving 80regulatory infor
Using the HP Recovery partition (select products only) ... 78Using HP Recovery media to recover ...
xii
1 Product descriptionCategory DescriptionProduct Name OMEN by HP Laptop PCProcessorsIntel® CoreTM i7-6700HQ (2.6 GHz, turbo up to 3.5 GHz), 2133 MHz/6
Category DescriptionDual Storage Congurations:●1 TB + 128 GB value solid-state drive (SSD)●2 TB + 128 GB value SSD●1 TB + 256 GB PCIE SSDPCIe NVMe (T
Category DescriptionMini Dual-Mode DisplayPort3 USB 3.0 ports (one on right side and two on left side)RJ-45/Ethernet portAC Smart Pin adapter plugKeyb
2 External component identicationRight sideComponent Description(1) Memory card reader Reads optional memory cards that enable you to store, manage,
Component Description(7) Power connector Connects an AC adapter.(8) AC adapter and battery light●White: The AC adapter is connected and the battery
Component DescriptionNOTE: When a device is connected to a headphone jack, the computer speakers are disabled.(5) Audio-in (microphone) jack Connects
DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal microphones Record sound.(2) Camera l
© Copyright 2016 HP Development Company, L.P.NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and othe
Component Description(1) Internal microphones Record sound.(2) Camera Allows you to video chat, record video, or record still images. Some products al
TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.(2) Left TouchPad
Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o
Component Description●When the computer is in Hibernation, press the button briey to exit Hibernation.CAUTION: Pressing and holding down the power bu
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic system fu
Icon DescriptionIncreases the screen brightness incrementally as long as you hold down the key.Switches the screen image between display devices conne
BottomComponent Description(1) Vents Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal compo
Rear Component DescriptionVent Enables airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components a
Component(1) Model long name (select products only)(2) Model name (select products only)(3) Product number(4) Serial number(5) Warranty period●Regulat
3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information on s
Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number(1) Display (spared at the component level; see Display assembly subcomponents on page 21) (2) Top cover with keyboa
Item Component Spare part number NVIDIA N17E-G1 (GeForce GTX 1060), 6 GB, i7-6700HQ 862261-601 NVIDIA N17E-G1 (GeForce GTX 1060), 6 GB, i5-6300H
Display assembly subcomponentsItem Component Spare part number(1) Display bezel For products with 3D camera 857451-001 For products with HD camera
Item Component Spare part number(5) Hinge kit (includes left and right hinges) 862956-001 Hinge caps 862955-001(6) Display cable For products with
Miscellaneous partsComponent Spare part numberAC adapter, 230 W PFC, Smart, slim, 4.5 mm 693706-001External USB ODD, DVD+/-RW DL SuperMulti, 9.5 mm tr
4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
iv Important Notice about Customer Self-Repair Parts
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacement procedures for Customer Self-Repair partsThis chapter provides removal and replacement procedures for Customer Self-Repair p
2. Insert a thin plastic tool around the service door to release the clips, and then lift the service door (2) to remove it.Reverse this procedure to
Memory moduleDescription Spare part numberMemory 2 GB 2400 MHz 1.2 v DDR4 shared 864271-8504 GB 2400 MHz 1.2 v DDR4 shared 862397-8508 GB 240
2. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorre
6 Removal and replacement procedures for authorized service provider partsCAUTION: Components described in this chapter should be accessed only by an
2. Remove the four front M2x6.0 screws (1), the ve M2x6.0 screws (2), and the two M3.25x6.0 screws (3).3. Insert a thin plastic tool (1) to separate
BatteryDescription Spare part numberBattery 6 cell, 95 WH, 4.15 Ah, LI 853294-855Before removing the battery, follow these steps:1. Turn o the comput
3. Remove the two Phillips M2x4.0 screws (2) securing the right speaker.4. Release the speaker cable from the routing channels (3) on the battery.5. L
Hard driveDescription Spare part numberHard drive ●1 TB 5400 RPM SATA RAW HYBRID 8 GB 731999-005●2 TB 5400 RPM SATA RAW 9.5 mm 801808-005●1 TB 7200 R
Processor informationIMPORTANT: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft.
2. Lift the back of the hard drive (2) up, and then remove the drive (3).3. If it is necessary to disassemble the hard drive, perform the following st
SSD (M.2)Description Spare part numberM.2 SATA SSD, PCIe NVMe TLC ●128 GB 2280 M2 SATA-3 Value PA 827560-026●256 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 8
Front speakersNOTE: The speaker spare part kit includes the cable.Description Spare part numberSpeaker Kit (includes right and left speakers for front
4. Lift the speakers (4) to remove them.Reverse this procedure to install the front speakers.Component replacement procedures 41
WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (non vPRO) 793840-005CAUTION
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are notched to prevent incorrect installation.NO
FansDescription Spare part numberFans (includes left and right fans, plastic thermal cover, and sponge) 910440-001Before removing the fan, follow thes
Heatsink Description Spare part numberHeatsink, includes thermal pads, thermal plastic, and spacer sponges 903131-001Before removing the heatsink, fol
4. The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of t
System boardDescription Spare part numberSystem board NVIDIA N17E-G1 (GeForce GTX 1060), 6 GB, i7-6700HQ 862261-601NVIDIA N17E-G1 (GeForce GTX 1060),
vi Processor information
(2) Backlight cable(3) Keyboard cable(4) Touchpad cable(5) Display cable(6) USB board ribbon cable(7)Speaker cable2. Remove the two Phillips M2x4.0 sc
4. Lift the system board (3), and then remove it.5. To remove the USB card cable, carefully place the system board face down.Component replacement pro
6. Open the ZIF connector (1) to release the USB card cable from the system board, and then remove the cable (2).Reverse this procedure to install the
RTC batteryDescription Spare part numberRTC battery 857380-001Before removing the RTC battery, follow these steps:1. Shut down the computer.2. Disconn
2. Use a thin tool (1) to release the battery from the battery holder, and then remove the battery (2).Reverse this procedure to install the RTC batte
USB boardDescription Spare part numberUSB board 862971-001USB board cable 862967-001Before removing the USB board, follow these steps:1. Turn o the c
4. Lift the USB board (4) to remove it from the top cover.Reverse this procedure to install the USB board.54 Chapter 6 Removal and replacement proce
Power button boardDescription Spare part numberPower button board 862970-001Power button board cable 862965-001Before removing the power button board,
Reverse this procedure to install the power button board.56 Chapter 6 Removal and replacement procedures for authorized service provider parts
Rear speakersNOTE: The speaker spare part kit includes the cable.Description Spare part numberSpeaker Kit (includes right and left speakers for front
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you
2. Lift the speakers (2) to remove them.Reverse this procedure to install the rear speakers.58 Chapter 6 Removal and replacement procedures for auth
TouchPad boardDescription Spare part numberTouchPad board 862959-001TouchPad cable 862966-001TouchPad rubber click button 910443-001Before removing th
4. Remove the three Phillips M2x2.5 screws (4) that secure the TouchPad board, and then remove the TouchPad board (5) from the computer.Reverse this p
Power in connectorDescription Spare part numberPower in connector 907562-001Before removing the power in connector, follow these steps:1. Turn o the
3. Remove the connector (3).Reverse this procedure to install the power in connector.62 Chapter 6 Removal and replacement procedures for authorized
Display assemblyDescription Spare part numberAntenna, dual 857443-001Back cover in Shadow Mesh, includes dual antenna 862968-001Display bezel ●For pr
i. System board (see System board on page 47)j. Power in connector (see Power in connector on page 61)Remove the display assembly:1. Remove the three
3. Release the antenna cable from the clips (4) securing it to the top cover, move the antenna cable (5) out of the way, and then remove the display a
5. If it is necessary to replace the raw display panel, remove the four Phillips M2.0 x 3 screws (1) that secure the display panel to the display encl
8. Remove the Phillips M2x3.0 screws (3) from the top of each hinge bracket, and then remove the hinge brackets (4).9. Turn the bracket face down, rem
viii Safety warning notice
c. Remove the WLAN antenna cable (3) from the display enclosure.11. If it is necessary to replace the display cable:a. Release the cable from the rout
CameraDescription Spare part numberCamera ●3D camera 781624-005●HD camera 846006-003Microphone board 862969-001IMPORTANT: Make special note of each s
d. For HD cameras only, lift the frame (5) to remove it from the display enclosure.2. If it is necessary to replace the microphone module:CAUTION: Han
7 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
8 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you
9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 76.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
Table of contents1 Product description ...
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
10 SpecicationsComputer specications Metric U.S.DimensionsWidth 41.68 cm 16.41 inDepth 27.95 cm 11.0 inHeight 3.29 cm 1.3 inWeight 3.35 kg (dependi
43.94 cm (17.3 in) display specications Metric U.S.DimensionsDiagonal size 43.94 cm 17.3 inThickness 4.2 mm 0.165 inBrightness300 nits (cd/m2)Resolu
11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 2
Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi
Country/region Accredited agency Applicable note number3.The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration numb
12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household
IndexSymbols/Numerics3D cameraidentifying 73D camera light, identifying 7AAC adapter and battery 5AC adapter, spare part number 23action keys 12identi
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