HP Compaq nx6110 Bedienungsanleitung Seite 1

Maintenance and Service GuideHP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCsDocument Part Number: 373146-001February 2005This guide is a troubl

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the notebook are shown below and de

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communicat

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the T8M2.0×9.0 screw 1 that secures the optical drive to the notebook.5.

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the me

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 2 T8M2.0×9.0 screws that secure the keyboard to the notebook.Removin

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the notebook display-side up with the front toward you.5. Open the noteboo

5–22 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Removal and Replacement ProceduresMaintenance and Service Guide 5–238. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Turn the notebook display-side up with front toward you.6. Open the notebook as

Product DescriptionMaintenance and Service Guide 1–74 Wireless light On: an integrated wireless device has been enabled.5 Power/standby light Green:

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 LED Board✎This section applies only to full-featured models.1. Prepare the no

Removal and Replacement ProceduresMaintenance and Service Guide 5–276. Remove the 4 PM1.5×4.0 screws 1 that secure the LED board to the switch cover.7

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Release the keybo

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.13 Heat Sink1. Prepare the notebook for disassembly (Section 5.3).2. Release the

5–30 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the 4 PM2.0×8.0 shoulder screws 1 that secure the heat sink to the noteb

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.14 Processor1. Prepare the notebook for disassembly (Section 5.3).2. Release the

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5. Use a flat-blade screw driver to turn the processor locking screw one-quarter t

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Release t

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Internal Memory Module1. Prepare the notebook for disassembly (Section 5.3).2

Removal and Replacement ProceduresMaintenance and Service Guide 5–353. Spread the retaining tabs 1 on each side of the memory module socket to release

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the notebook are shown below and described in Table 1

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.17 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.18 Display Assembly1. Prepare the notebook for disassembly (Section 5.3), and th

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the display cable 1 from the system board.6. Remove the wireless ant

Removal and Replacement ProceduresMaintenance and Service Guide 5–398. Swing the display assembly into a partially closed position.9. Position the not

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Top Cover1. Prepare the notebook for disassembly (Section 5.3), and then remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–413. Remove the 13 T8M2.0×9.0 screws that secure the top cover to the notebook.Remov

5–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front toward you.5. Disconnect the RTC

Removal and Replacement ProceduresMaintenance and Service Guide 5–436. Remove the 2 T8M2.0×9.0 screws 1 that secure the top cover to the notebook.7. D

5–44 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.20 Speaker1. Prepare the notebook for disassembly (Section 5.3), and then remove

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side Components Item Component Function1 Audio-out (headphone) jackConnect optional

5–46 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable from the system board.Disconnecting the Speaker Ca

Removal and Replacement ProceduresMaintenance and Service Guide 5–473. Remove the 4 T8M2.0×4.0 screws 1 that secure the speaker to the notebook.4. Lif

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Digital Media Board✎This section applies only to full-featured models.1. Prep

Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Release the ZIF connector to which the digital media board cable is attached an

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.22 USB/Audio Board✎Full-featured models are equipped with a USB/audio board. Def

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Position the notebook with the rear panel toward you.3. Disconnect the USB cabl

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.23 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–532. Turn the notebook upside down with the rear panel toward you.3. Disconnect the

5–54 Maintenance and Service GuideRemoval and Replacement Procedures8. Use the optical drive connector to lift the system board up 1 until the power c

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.24 Serial Connector Module✎This section applies only to full-featured models.1.

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the notebook are shown below and described in Table 1

5–56 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 2 HM5.0×9.0 screw locks 1 on each side of the serial connector.4. Li

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Notebook Dimensions Metric U.S.

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

SpecificationsMaintenance and Service Guide 6–5Table 6-414.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives 80-GB* 60-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 m

SpecificationsMaintenance and Service Guide 6–760-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface

6–8 Maintenance and Service GuideSpecificationsTable 6-6Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

Product DescriptionMaintenance and Service Guide 1–113 Exhaust vent Provides airflow to cool internal components.ÄTo prevent overheating, do not obstr

6–10 Maintenance and Service GuideSpecificationsTable 6-8DVD/CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-

SpecificationsMaintenance and Service Guide 6–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

6–12 Maintenance and Service GuideSpecificationsTable 6-9DVD±RW and CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-1

SpecificationsMaintenance and Service Guide 6–13Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

6–14 Maintenance and Service GuideSpecificationsTable 6-10CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form

SpecificationsMaintenance and Service Guide 6–15Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke< 110 ms< 220 ms< 125 ms<

6–16 Maintenance and Service GuideSpecificationsTable 6-11System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

SpecificationsMaintenance and Service Guide 6–17Table 6-12System Interrupts Hardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

6–18 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

SpecificationsMaintenance and Service Guide 6–19Table 6-13System I/O Addresses I/O Address (hex) System Function (shipping configuration)000 - 00F DMA

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the notebook are shown below and described in Table

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–21I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

6–22 Maintenance and Service GuideSpecificationsTable 6-14System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5Parallel PortPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 D

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-8RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-9RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set Requirements Country Accredited Ag

B–4 Maintenance and Service GuidePower Cord Set RequirementsThe Netherlands KEMA 1Norway NEMKO 1Sweden SEMKO 1Switzerland SEV 1United Kingdom BSI 1Uni

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

C–2 Maintenance and Service GuideScrew ListingPhillips M2.0×4.0 Screw LocationsTable C-1Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide C–3Phillips M2.5×13.0 Screw LocationTable C-2Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention ScrewCo

C–4 Maintenance and Service GuideScrew ListingPhillips M2.5×4.0 Shoulder Screw, Phillips PM2.5×4.0 Screw, and Phillips 1.5×3.5 Screw LocationsTable C-

Screw ListingMaintenance and Service Guide C–5Torx 8 M2.0×9.0 Screw LocationTable C-4Torx8 M2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 24 9.

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the notebook are shown below and described in Table 1-5.Stand

C–6 Maintenance and Service GuideScrew ListingTorx 8 M2.0×9.0 Screw LocationsTable C-4Torx8 M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–7Torx 8 M2.0×9.0 Screw LocationsTable C-4Torx8 M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead Wid

C–8 Maintenance and Service GuideScrew ListingTorx 8 M2.0×9.0 Screw LocationsTable C-4Torx8 M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–9Torx 8 M2.0×9.0 Screw LocationsTable C-4Torx8 M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead Wid

C–10 Maintenance and Service GuideScrew ListingTorx 8 M2.0×9.0 Screw LocationsTable C-4Torx8 M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–11Torx 8 M2.0×2.0 Screw LocationsTable C-5Torx8 M2.0×2.0 ScrewColor Qty. Length ThreadHead WidthBlack 2 2

C–12 Maintenance and Service GuideScrew ListingPhillips M1.5×4.0 Screw LocationsTable C-6Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×7.0 Screw LocationsTable C-7Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthSi

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Shoulder Screw LocationsTable C-8Phillips PM2.0×8.0 Shoulder ScrewColor Qty. Length

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×3.0 Screw LocationsTable C-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

C–16 Maintenance and Service GuideScrew ListingTorx8 M2.0×4.0 Screw LocationsTable C-10Torx8 M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 6 4

Screw ListingMaintenance and Service Guide C–17Torx8 M2.0×4.0 Screw LocationTable C-10Torx8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wid

C–18 Maintenance and Service GuideScrew ListingTorx 8 M2.0×4.0 Screw LocationTable C-10Torx8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–19Hex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thr

C–20 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw Lock (Continued)Color Qty

Maintenance and Service Guide Index–1Index1394 port 1–116-in-1 Digital Media Slot 1–76-in-1 Digital Media Slot light 1–7AAC adapter, spare part number

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–20front 1–6keyboard 1–12, 1–14left-side 1–10rear 1–10right-side 1–8top 1–16, 1–18Computer

IndexMaintenance and Service Guide Index–3DVD±RW and CD-RW Combo DriveOS loading problems 2–20precautions 4–3removal 5–17spare part number 3–11, 3–14,

Index–4 Maintenance and Service GuideIndexspare part numbers 3–11, 3–14, 3–15, 3–20, 3–23specifications 6–6hard drive bay 1–21hard drive coverillustra

IndexMaintenance and Service Guide Index–5Miscellaneous Plastics Kitcomponents 3–5, 3–12spare part number 3–5, 3–12, 3–22Miscellaneous Plastics Kit (f

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

1–16 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

Index–6 Maintenance and Service GuideIndexpower/standby button 1–16power/standby light 1–7presentation mode button 1–17processorremoval 5–31spare part

IndexMaintenance and Service Guide Index–7S-Video-out jacklocation 1–13pin assignments A–5switch coverremoval 5–24spare part numbers 3–3, 3–21, 3–22,

Product DescriptionMaintenance and Service Guide 1–172 Display lid switch If the notebook is closed while on, turns off the display. If the notebo

1–18 Maintenance and Service GuideProduct DescriptionThe notebook top components are continued below and described in Table 1-7.Top Components, Part 2

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1 Volume mute button (full-featured models

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–214 Memory module compartment Mini PCI compartmentContains 2 memory slots that support replaceable

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the noteb

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisAdministrator Password Enter,

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced Menu Select To Do ThisL

TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

iv Maintenance and Service GuideContents5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking device(if applicable)?Internalaudio?Audio

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pent

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by notebook model:❏ Intel Pentium M

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics KitTable 3-2Spare Part Number 378236-001Item Description1 Memory

Illustrated Parts CatalogMaintenance and Service Guide 3–133.4 Miscellaneous Cable KitTable 3-3Spare Part Number 381709-001ItemDescription1 Bluetooth

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesTable 3-4Spare Part Number InformationItem DescriptionSpare Part Nu

Illustrated Parts CatalogMaintenance and Service Guide 3–153.6 Miscellaneous (Not Illustrated)Table 3-5Spare Part Information DescriptionSpare Part Nu

3–16 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more in

Illustrated Parts CatalogMaintenance and Service Guide 3–17Power cordsFor use in:Australia and New Zealand 246959-011Belgium, Europe, Finland, France,

Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord, varying by notebook model 6-cell Li-Ion bat

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Sequential Part Number Listing Spare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–19336579-001 1024-MB memory module, 400-MHz DDR2359118-001 USB 1.1 diskette drive364602-001 6

3–20 Maintenance and Service GuideIllustrated Parts Catalog373900-001 802.11a/b/g combination WLAN card Mini PCI communications card for use in MOW373

Illustrated Parts CatalogMaintenance and Service Guide 3–21378217-001 Intel Celeron 1.4-GHz processor, includes thermal paste378218-001 Intel Celeron

3–22 Maintenance and Service GuideIllustrated Parts Catalog378236-001 Miscellaneous Plastics Kit378237-001 Speaker378238-001 System board, for use onl

Illustrated Parts CatalogMaintenance and Service Guide 3–23378248-131 Keyboard for use in Portugal378248-141 Keyboard for use in Turkey378248-151 Keyb

3–24 Maintenance and Service GuideIllustrated Parts Catalog380770-001 8X Max DVD-ROM drive, includes bezel380771-001 4X Max DVD±RW and CD-RW Combo Dri

Maintenance and Service Guide 4–14Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Audio-out (headphone)❏ Audio-in (microphone)❏ Universal Serial Bus (USB) v. 2.0 (4

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 When standing, use foot straps and a grounded floor mat. Foot straps (heel, to

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 62 screws and s

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Keyboard 25.10 Switch cover 25.11 LED boa

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Product DescriptionMaintenance and Service Guide 1–53. Wait approximately 5 minutes.4. Replace the RTC battery and reassemble the notebook.5. Connect

5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery pack lock latch 1 to the right.c. Slide the battery p

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Loosen the 2 PM2.0×4.0 screws

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresd. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1.e. Grasp the my

Removal and Replacement ProceduresMaintenance and Service Guide 5–9g. Remove the 2 PM2.5×4.0 hard drive frame shoulder screws 1 from each side of the

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Bluetooth Board1. Prepare the notebook for disassembly (refer to Section 5.3).

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 External Memory Module1. Prepare the notebook for disassembly (refer to Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Loosen the PM2.0×4.0 screw 1 that secures the memory module/Mini PCI compartmen

5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5